Improving Agent Retention By Documenting The Impact Of 4-H In Kentucky, Ken Culp, Kimberly Ragland, Tori Stanton, Katherine L. Thompson

Journal of Youth Development

The purpose of this study was to improve agent retention by documenting the positive impact that 4-H agents were making by identifying the most effective program delivery methods in Kentucky. This could help agents prioritize their time, emphasizing high-impact activities. Agents indicated that while one year of 4-H makes the greatest impact, 10 years’ membership is ideal. The most impactful delivery methods were clubs and camps. The most important life skills developed in 4-H were communication, leadership, and community service. Club programming includes all highly valued core experiences identified in this study (leadership opportunities, community service, and communication).

A Narrative Study On The Resilience Of Women In Technology Careers, Gina J. Baldridge

Electronic Theses and Dissertations

In spite of the promotion of science, technology, engineering, and mathematics (STEM) education and careers, there is a lack of women entering the STEM workforce and majoring in STEM subjects. Women can experience gender bias and workplace marginalization in STEM careers, but have learned coping strategies that have contributed to their technology career resilience. The purpose of this narrative qualitative study was to explore how women working as individual performers and leaders in technology companies told their career stories of resilience through the perspective of change acceptance, confidence, and communication, three factors in Kumar’s CR8 model of resilience. The model …

Strategic Decision-Making For Greenomina Decarbonization Efforts At Pt Pertamina (Persero), Fransisca Fitriastuti, Yos Sunitiyoso

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study explores the strategic decision-making process in implementing Greenomina, a digital transformation platform developed by PT Pertamina (Persero), a reputable state-owned energy company in Indonesia, to support decarbonization initiatives through carbon emission tracking and management. The analysis draws upon two frameworks: the Business Model Canvas (BMC) and the Digital Transformation Canvas (DTC). Greenomina primarily targets Scope 3 emissions, or indirect emissions from business travel and activities, by enabling employees to measure, document, and offset their carbon footprints. This study employed a qualitative approach, combining in-depth interviews and document analysis. The findings highlight key components of a successful digital business …

What Are The Effects Of Statewide Body-Worn Camera Policy Standardization On Recording Rates And Officer Behavior?, Michael Mcdowell

Doctoral Dissertations and Projects

This quasi-experimental research tests the hypothesis whether statewide body-worn camera (BWC) policy standardization produces different results than locally autonomous policies in body-worn camera policies in terms of camera activation, use of force, civilian complaints, and officer perceptions of accountability and procedural justice. Drawing on policy diffusion and organizational justice theories, the study analyzed data from 200 officers across two states using t-tests, regression models, and difference-in-differences analysis. Findings showed that there were no statistically significant changes in the rates of activation, force incidents, or the number of complaints regardless of the type of policy used, meaning that statewide standardization had …

Redefining Rural School Leadership In The Post-Pandemic Era: Lessons From Covid-19, Brennan Kent

The Interactive Journal of Global Leadership and Learning

The COVID-19 pandemic fundamentally reshaped educational leadership, especially in rural school settings where leaders confronted unique resource constraints, geographic isolation, and heightened community interdependence. This conceptual study reexamines rural educational leadership in the post-pandemic era through a synthesis of findings from Author’s (2023) dissertation, The Rural Education Leadership Experience Amid the COVID-19 Pandemic, and current leadership theory. Drawing on the McREL Balanced Leadership Framework alongside adaptive and servant leadership models, the analysis identifies four interrelated dimensions that define post-pandemic rural leadership: communication as community cohesion, relationships as infrastructure, adaptive leadership as necessity, and well-being as a leadership priority. These …

Voices From The Other Side: Leadership Practices Teachers Value For Equity Systems Change, Heather L. Dunham, Heather Dunham

The Interactive Journal of Global Leadership and Learning

A growing body of scholarship has explored leadership for equity through frameworks such as social justice leadership (Theoharis, 2010), culturally responsive leadership (Khalifa et al., 2016), and equity audits (Skrla & Scheurich, 2004). Yet, these efforts often target isolated symptoms of inequity—achievement, discipline, or inclusion—rather than engaging in systemic reform that addresses both the ostensive and performative routines sustaining racialized practices. This study centers the Integrated Comprehensive Systems (ICS) for Equity framework (Capper & Frattura, 2017) to examine teachers’ perspectives on leadership practices that support organizational equity systems change.

Using a qualitative multi-case study design (Stake, 1995), two Midwestern schools …

Change Management With Ethical Leadership, Sophia Rudisill Holmes

The Journal of Values-Based Leadership

Ethical leadership ensures organizational environments are created and nurtured to support complex dilemmas that surface during change management. Leaders and followers in particular can navigate change management with intentional advance planning guided by the motives of their heart. The motives of a leader’s heart is observed by the ethical practices of their core values. Morally leaders and followers core values inform their ethical behaviors. Furthermore, Christian leaders have access to biblical scripture which provides a roadmap for leaders and followers in the mastery of adapting and not resisting during change management. Biblical scriptures also provide examples of practices that solve …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

How Political Intelligence Sets Exemplary Mid-Level Military Women Leaders Apart, Rita Y. Ovette

Dissertations

ABSTRACT How Political Intelligence Sets Exemplary Mid-level Military Women Leaders Apart by Rita Yvette Ovete Purpose: The purpose of this exploratory phenomenological study was to identify and describe the political intelligence strategies that mid-level military women use as they respond to leadership challenges based on Reffo and Wark’s (2014) five facets of political intelligence (futurity, power, empathy with purpose, trust, and versatility). A secondary purpose of the study was to explore how mid-level military women explain their use of political intelligence strategies to support their career success and tenure while navigating leadership challenges. Methodology: This phenomenological study explored the lived …

The Art Of Crisis Leadership By Exemplary Naval Frontline Leaders, Broadus Brooks

Dissertations

Purpose: This qualitative, multiple-case study held significant importance because it aimed to identify and describe the strategies used by exemplary naval frontline leaders to lead in crisis, particularly during the COVID-19 pandemic. The study focused on the five critical tasks of strategic crisis leadership (sensemaking, decision making/coordination, meaning making, accounting, and learning), providing a unique insight into the experiences of these leaders during a crisis.Methodology: This qualitative, multiple-case study employed interviews to collect data from exemplary naval frontline leaders to identify and describe their leadership strategies during the unprecedented COVID-19 global health crisis.

Findings: Crisis leadership among U.S. naval frontline …

Emotional Intelligence And Self-Efficacy In Relation To Turnover Intention: The Mediating Role Of Job Satisfaction And Organizational Commitment In Faith-Based K–12 Education, Nestor Osorio

Dissertations

Problem

Leadership turnover remains a significant challenge within faith-based K–12 educational systems, affecting organizational stability, school culture, and long-term institutional effectiveness. Although previous studies have examined turnover intention in educational leadership, limited research has explored how emotional intelligence and principal self-efficacy relate to turnover intention through organizational attitudes such as job satisfaction and organizational commitment within faith-based educational settings. Additionally, little empirical research has focused specifically on educational leaders serving within the North American Division (NAD) of Seventh-day Adventist schools. This study examined the extent to which emotional intelligence, principal self- efficacy, job satisfaction, and organizational commitment are associated with …

More Than A Seat At The Table: Examining How Psychological Safety, Identity Representation, And Leadership Accountability Impact African American Women In Global Workplace Environments, Shelbi Chandler

Theses and Dissertations

This qualitative phenomenological study examined the lived experiences of African American women working in corporate technology environments, with particular attention to psychological safety, representation, and systemic barriers to advancement. Despite increased organizational commitments to equity and inclusion, research continues to demonstrate that Black women encounter persistent intersectional barriers shaped by race and gender within professional settings (Erskine et al., 2021; Field et al., 2023; Roberson, 2019). Guided by Du Bois’s (2008) theory of double consciousness, Goosby Smith’s (2014a) Ubuntic inclusion framework, and appreciative inquiry (AI; Cooperrider & Whitney, 2005), this study explored how African American women interpret, navigate, and respond …

C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark

Graduate Scholarship and Creative Works

The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of

official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.

While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data

transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own

government agencies, public universities, and non-profit entities from complying with these rules.

This assessment serves to investigate the tension between legislative intent and government execution. By

analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.

state-executed” …

Operationalizing Mtss: A Case Study Of Principal Leadership Practices In Guiding School-Based Leadership Teams Through Inquiry And Improvement Science, Heather M. Teto

UNF Graduate Theses and Dissertations

The COVID-19 pandemic widened academic achievement gaps, creating an urgent mandate for school leaders to implement systemic, data-driven frameworks to support student academic recovery. While the Multi-Tiered System of Supports (MTSS) is a widely adopted framework for addressing these disparities, its success is dependent on the strategic involvement and instructional leadership of the school principal. This qualitative case study explores the lived experiences and leadership characteristics of elementary school principals as they lead School-Based Leadership Teams in implementing a district-developed MTSS framework.

Guided by the principles of Improvement Science and the Plan-Do-Study-Act (PDSA) inquiry cycle, this research examines the specific …

The Journey To Generative Conflict: An Action Research Study In A Community Action Agency, Maya Townsend

Antioch University Dissertations & Theses

Countries around the world face unprecedented levels of polarization and discontent, creating conditions that encourage organizational conflict as employees replicate patterns present within the environment. Organizational conflict can be a source of anxiety, a distraction from work, and an impediment to innovation, sound decision making, and quality outcomes. However, conflict need not be destructive. With that background, this dissertation is guided by the following primary research question: How can an organization develop a generative conflict culture that strengthens relationships and contributes to positive outcomes? The single-case study follows one community action agency as it seeks to develop and implement more …

Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang

Antioch University Dissertations & Theses

This study examines how listening shapes inclusive workplaces by exploring the listening experiences of 23 professional cisgender women of color working in predominantly white institutional spaces. Although listening is a fundamental part of communication, it is frequently undervalued and overlooked in leadership literature. Using the constructivist critical incident technique (CCIT) methodology, the research analyzed 88 significant moments when participants felt distinctly heard or unheard by leaders. Findings reveal that listening operated as a relational practice signaling respect, affirmation of voice, and anchoring leadership in accountability, while enabling leaders to engage perspectives beyond their own. Four listening types emerged: Listening Withheld, …

She Leads: A Phenomenological Study Of Women's Leadership Experiences In Nonprofit Organizations, Trisha W. Lee

Antioch University Dissertations & Theses

Women comprise a significant portion of the nonprofit sector workforce but are underrepresented in leadership, particularly among executives in larger revenue nonprofit organizations (NPOs). This phenomenological study explored the lived experiences of women who led large, local NPOs (those with annual revenues between $1 million and $5 million) in Ohio. Addressing a gap in understanding the intersection of gender and leadership in large revenue NPOs, this research compared women who were founders of their NPOs with women who ascended to leadership in established organizations. Did founding one’s own NPO provide an advantage in leading it once it grew? How did …

Enhancing Military Health System Organizational Efficiency And Quality Of Care Through A Social-Ecological Framework, Eric L. Peipelman

College of Graduate Studies: Theses & Dissertations

Timely and fair adjudication of incivility-related actions within the Department of Defense (DoD) and Military Health System (MHS) is increasingly crucial for maintaining accountability, mission readiness, and quality of care. Ongoing delays in resolving workplace complaints and inefficiencies in resource-heavy adjudications highlight the need to shift from reactive complaint handling toward proactive civility promotion and transparent decision-making. This Integrated Learning Experience (ILE) introduces the Peipelman Civility Discussion and Assessment Toolkit (PCDAT)—a comprehensive, evidence-based framework designed to improve civility, optimize resources, and enhance communication, even in the MHS. Based on the Social-Ecological Model (SEM) and adapted from the Workplace Power and …

From Mandate To Meaning: Designing Implementation Supports For Organizational Readiness In Behavioral Health Service Planning, Lauren K. Mergen

Theses and Dissertations--Education Sciences

Behavioral health agencies often struggle to translate the Transformational Collaborative Outcomes Management (TCOM) framework into practice when implementation is externally mandated. This study examined how educational leaders can support meaningful use of TCOM tools under a Midwestern state’s October 2024 requirement that behavioral health providers use the state Child and Adolescent Needs and Strengths assessment in service planning.

Using a Mixed Methods Action Research design, the study progressed through six phases: Diagnosis, Reconnaissance, Planning, Acting, Evaluation, and Monitoring. The Diagnosis Phase identified a knowledge-to-practice gap and weaknesses in implementation support infrastructure. Practitioner surveys administered immediately after training and six months …

Speaking For The Families: Organizational Socialization Of Military Spouses In Volunteer Leader Positions, Virginia Klaus

Murray State Theses and Dissertations

Military spouses holding volunteer leadership positions in military unit family readiness groups, provide a link between commanders and families of service members. They act within military organizations as the only official voice of spouses, a stakeholder group recognized as influential in retention rates and force readiness. Despite their importance, military spouses are often portrayed in research as passive members, taking on roles to meet the expectations of their peers and military organizations. That contradicts historical evidence of military spouses as active organizational members who have socialized other spouses, and as family advocates who have challenged military organizational practices and policies. …

Ai Ethics And Governance For Leaders In Higher Education: A Hermeneutic Phenomenology Of Faculty Early Adopters’ Sensemaking, Pedagogical Innovation, And Transformation, Freddie Seba

Doctoral Dissertations

Artificial Intelligence (AI), especially Generative AI (GenAI), is transforming how we work, learn, acquire, produce, and deliver knowledge, as higher education experiences existential pressures, including demographic changes that reduce enrollment and revenues, as well as shifting public and government perceptions of higher education's value.

This hermeneutic phenomenology dissertation study explores how faculty early adopters critically engage, innovate, and experiment with this nascent transformational technology in their pedagogies amid multilevel pressures: macro—market-driven (neoliberalism) logic, Big Tech, and demographic change; meso—institutional policy, broader faculty community, and pedagogical innovation; micro—widespread student adoption, pedagogical experimentation, and innovation.

This dissertation study centers on shifting AI …

Abc Pharmaceutical Company Change Model: Implementing J.P. Kotter's 8-Step And Adkar Change Models For Ethical Alignment, Shelbi B. Chandler, Amalfi Gayosso, Alison Lawton, Ali Holness-Roland

The Scholarship Without Borders Journal

In this paper, we use the pseudonym ABC Pharmaceuticals (ABC) to refer to the company under examination, GlaxoSmithKline (GSK). ABC Pharmaceutical (ABC) must assess, adapt, and change to ensure regulatory compliance, maintain and attract employees, and remain competitive. ABC has a history of erroneous practices and is at risk internally with employees, and externally with regulators and the public sectors. The authors applied J.P. Kotter’s (1996) 8-step and the ADKAR (Hiatt, 2006) models for change management. J.P. Kotter’s top-down model addresses leadership’s role in creating a compelling vision aligned with its actions, and the ADKAR bottom-up model assesses employees’ readiness …

Christian Leadership In The Information Age: Has Unlimited Access To Information Influenced Truth, Robert J. Houk

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study is to understand and explore what influences and effects, if any, may be identified as church leaders interact with congregants that have been exposed to a wide array of information in pursuit of truth obtained from various sources. At this stage in the research, the Information Age is being examined to determine if it has had any influence on the pursuit of truth as people seek answers to life's fundamental questions. Previous research had identified growing changes within young people’s beliefs as they sought higher education thus leading to a decline in enrollment …

Behind The Badge: Effects Of Stress And Trauma In Policing -- Understanding The Importance Of Evidence-Based Prevention, Early Intervention, And Wellness Programs, Jessica Rolshouse

Master of Arts in Human Services

Law enforcement officers are exposed to occupational stress and trauma routinely and at rates that far exceed the general population. This chronic exposure places them at risk for physical and psychological injury and negative outcomes to include mental health disorders including burnout, anxiety, depression, and PTSD. Prolonged exposure to occupational stress and trauma also increases the risk of suicidal ideation and dying by suicide, the most tragic outcome of the stress law enforcement officers face. This literature review focuses on individual risk factors, occupational stress, and trauma, and the development of mental health disorders in law enforcement officers. It also …

The Influence Of Servant Leadership On Team Adaptability During Organizational Change, Mark Lloyd L. Leyva

M.S. in Leadership

Organizational change, an inevitable element of modern workplaces, often introduces stress, uncertainty, and the need for resilience among employees. This study investigates the impact of servant leadership on team adaptability during such transitions. Servant leadership, characterized by empathy, empowerment, trust-building, and support, presents a human-centered alternative to traditional, authority-driven leadership models that prioritize compliance. This research explores how servant leadership behaviors foster resilience, engagement, and adaptability within teams experiencing organizational change. A mixed-methods approach will be utilized, combining quantitative surveys to measure employee adaptability and engagement with qualitative interviews to delve into perceptions of servant leadership behaviors. Existing literature suggests …

A Causal-Comparative Study Of The Gender And Generational Differences In Emotional Intelligence Of Leaders Within Asset Management Firms, Vanessa Gower

Doctoral Dissertations and Projects

This study aimed to address the challenge some leaders face in managing their emotional intelligence across gender and generational differences. Emotional intelligence is a predictor of effective leadership; therefore, differences in emotional intelligence may result in poor leadership behavior. This study employed a fixed, quantitative, and causal-comparative research design to measure the differences in emotional intelligence among leaders of asset management firms based on gender male and female) and generational groups Baby Boomer, Generation X, and Millennial). Emotional intelligence was measured using the Wong and Law Emotional Intelligence Scale (WLEIS). Leaders of asset management firms within the financial services industry …

Internal Coherence Factors Of Instructional Leadership Teams And Their Impact On Student Academic Growth: A Quantitative Predictive Correlational Study, Jennifer E. Clark

Doctoral Dissertations and Projects

The purpose of this quantitative, predictive correlational study is to examine the relationship that the Internal Coherence Framework factors of leadership, teacher collaboration, and collective teacher efficacy have on student academic growth measured through teacher VAM scores. This study has significance, in that, it demonstrates how Instructional Leadership Teams (ILTs) based on the Internal Coherence Framework, through intentional focus on strengthening pedagogy and collective teacher efficacy, impact student achievement at the secondary school level. Junior high and high school teachers who receive VAM scores from thirteen junior high schools and eight suburban high schools in southeast Louisiana responded to the …

The Importance Of Leader-Member Exchange And Psychological Contracts In Highly Qualified Researchers, Robin L. Ingerick Dba

Theses & Dissertations

This study examined the significance of the relationship between leader-member exchange (LMX) and psychological contracts in United States-based research organizations. When the organization-manager-employee relationship deteriorates, psychological contract breaches can occur, negatively affecting employee outcomes and the organization's financial success and stability. Existing knowledge highlights several factors that influence relationships, including reciprocated treatment, work behaviors and reactions, trust, professional respect, affect, mutual interaction, work autonomy, communication, job satisfaction, and fulfillment. The study sought to determine to what extent is there a predictive relationship between LMX and psychological contracts (employee obligations, employer obligations, fulfillment, and contract transitions) of highly qualified United States-based …

A Journey In Servant-Leadership, Larry C. Spears

International Journal of Servant-Leadership

Welcome to our 2025 edition of The International Journal of Servant-Leadership.  I would like to offer my special thanks to all of our readers and contributing authors in this journal. Each edition of IJSL contains a wonderful array of articles and papers, poetry and research, film reviews and reflections from around the world that demonstrate many remarkable journeys in servant-leadership.

The Role Of Servant-Leadership And Employee Work Engagement On Employee Innovative Work Behaviour: An Emerging Economy Perspective, S. M. Ashik Hossain, Muhammad Abdul Aziz

International Journal of Servant-Leadership

This study investigates the impact of servant-leadership (SL) and employee work engagement (EWE) on the innovative work behaviour (IWB) of the professionals in a developing country’s perspective. Besides, the mediation impact of EWE between the SL and IWB link has been assessed that created unique contribution to the literature. This quantitative research utilized cross-sectional survey design where data has been collected using both paper based and online survey. Using structured questionnaire, we collected responses from 215 professionals from manufacturing and service sectors who are working at mid-levels and semi-mid-levels positions in different organizations in Bangladesh. The descriptive analysis and normality …