Digital Commons Network^™

Introduction To Current Empirical Research: Examining Sustainability, Donald E. Gibson

Organization Management Journal

No abstract provided.

Not Seeing The Joke: The Overlooked Role Of Humour In Researching Television Production, Edward Brennan

Articles

This article argues that humour can provide researchers with a unique access point into the professional cultures of media producers. By reconsidering an earlier case study, and reviewing relevant literature, it illustrates how humour can fulfil several functions in media production. Importantly, humour is a central means of performing the ‘emotional labour’ that increasingly precarious media work demands. For production research, the everyday joking and banter of media workers can provide an important and, heretofore, overlooked means of accessing culture, meaning, consensus and conflict in media organizations. The article argues that humour’s organizational role should be considered as a sensitizing …

Face-To-Face Communication Versus Memo Communication To Announce Mergers And Acquisitions The Importance Of Media Richness, Janell Marie Hopeck

Theses Digitization Project

The purpose of this study was to examine the current research on mergers and acquisitions which includes organizational factors, such as communication processes, and their impact on employee reactions. The current study addresses this issue through a simulated M&A announcement laboratory experiment with 156 CSUSB undergraduate students.

The Role Of Conflict Management On Virtual Team Performance And Satisfaction, Pilar Pazos, Anil Ustun, Rolando Delaguila

Engineering Management & Systems Engineering Faculty Publications

The role that input factors from project planning processes play on conflict emergence and conflict resolution in virtual teams is not well understood. Of particular interest for this paper is the role that factors during planning stages play in preventing interpersonal conflict, supporting conflict resolution and ultimately enhancing team outcomes in virtual team settings. This study examines the relationships among commitment to team goals, conflict management and team outcomes in virtual teams. First we provide an in depth review of relevant empirical findings. Next, we describe a study examining the relationships between three sets of variables: 1) goal commitment, 2) …

Blue-Collar Discourses Of Workplace Dignity: Using Outgroup Comparisons To Construct Positive Identities, Kristen Lucas

Department of Communication Studies: Faculty Publications

People generally possess a strong desire to construct positive, dignified work identities. However, this goal may be more challenging for some people, such as blue-collar workers, whose occupations may not offer qualities typically associated with workplace dignity. Interviews with 37 people from a blue-collar mining community reveal three central identity discourses about workplace dignity: All jobs are important and valuable; dignity is located in the quality of the job performed; and dignity emerges from the way people treat and are treated by others. Participants communicated these themes by backgrounding their own occupations and drawing comparisons between two outgroups, low-status, low-paid …

A Public Marriage: A Comparison Of Organizational Change Communication Between Two Cultures Involved In A Municipal Government Facilities Merger, Sharon Michaela Dollar

Communication Theses - Archive

This study compares the change communication of two public organizations (a City and School District) during a municipal government facility merger as well as the effects of the merger on the organizations' cultures. It is unique in that the organizations merged only their facilities and not their business operations or organizational cultures. Therefore, the two organizations remained distinctly separate institutions. Data for this study consisted of 14 in-depth interviews. The results revealed that due to the separation in communication before the change, the School District had less formal communication with their employees as did the City. The limited communication resulted …

Optimization Strategies For Successful Ehr Adoption, Erin Faverty

Communication & Leadership Dissertations and Theses

The healthcare industry is experiencing a shift in care delivery and documentation as the nation moves toward electronic health record adoption (EHR). This project examines the benefits and hurdles to adoption faced within the industry and provides a detailed curriculum guide of strategies, approaches and materials for consultants assisting healthcare organizations in EHR implementation. The recommendations provided by this project are grounded in the theories of organizational culture as presented by Clifford Geertz (1977) and Michael Packanowsky (Griffin 2009, p. 252), as well as insights on the impacts of computer-mediated communication, as discussed by Joseph Walthers (Barrow, 2010). Materials presented …

Emergent Leadership In Virtual Work Teams, Natalie Learned

Communication & Leadership Dissertations and Theses

This dual method (quantitative and qualitative) study sought to discover the perceptions of leadership in virtual work teams. The ability to communicate among team members, in this environment, becomes increasingly difficult. Specifically, this study analyzed emergent leadership characteristics, as identified by participants, in a virtual work environment. The philosophical framework for this study is based on Boster’s (2006) concept “communication results in social influence.” This study is grounded in the theoretical work of Walther’s (1992) Social Information Processing CMC model, and Graen and Uhl-Bien’s (1995) relationship-based LMX model. The data obtained for this study was achieved through a survey of …

Phronesis Through Praxis: Cultivating The Habit Of A Rhetorical Disposition In Positive Deviance Action Research, Lucia Dura

Open Access Theses & Dissertations

Positive deviance is an asset-based, community-driven, problem-solving approach to social change premised on the idea that in every community there are certain individuals or groups whose uncommon behaviors and strategies enable them to find better solutions to problems than their peers, while having access to the same resources and facing similar or worse challenges (www.positivedeviance.org). Positive deviance has been used in over 40 countries to address issues as diverse as productivity in the workplace, infection and disease prevention, education, and child trafficking. This dissertation situates positive deviance within the areas of social change and change studies in the discipline of …

Exploring Organizational Culture And Leadership Styles In El Paso Nonprofit Organizations, Milena Murta

Open Access Theses & Dissertations

This study focuses on two non-profit organizations in the El Paso region to document the communication processes by which they maintain their culture across their units. The study also explores leadership styles, both what are they and how they are employed in these organizations. This study involves three research methods, including: content analysis of organizational documents, interviews with leaders, and ethnographic observation. The findings of this study suggest that managing non-profit organizations is a challenge but yet rewarding duty. Moreover, managers explained that mission management is facilitated through four major ways: through documents, through the delivery of services, through training …

Public Perceptions Of Organizational Culture And Organization-Public Relationships, Cherisse Fonseca Rivera

USF Tampa Graduate Theses and Dissertations

Almost 30 years ago, public relations scholars began to process the idea that the concept of culture was important to public relations practices. In particular, scholars questioned what influence culture might have on the communication process and relationship building between organizations and their stakeholders. Yet, today culture is still an understudied concept in the public relations literature. The purpose of this study is to analyze how of organizational culture, as defined by Sriramesh, J. E. Grunig, and Dozier (1996), is significant to the relationship outcomes in public relations. The theoretical framework for this study consists of organizational culture theory and …

Eam White Paper Series: Sustainability And Innovation For Systemic Change, Dilip Mirchandani

Organization Management Journal

No abstract provided.

Using Systems Theory To Conceptualize The Implementation Of Undergraduate Online Education In A University Setting, Kathleen Dechant, Lauren Dechant

Organization Management Journal

As participants in the process of exploring how to formalize and develop undergraduate online education at the University of Connecticut, the authors share their experiences relative to the challenges of identifying and addressing the diverse factors involved in such an endeavor. Recognizing the importance of multi-level organizational change in building, integrating, and sustaining an online learning environment, they utilize systems theory as a unifying framework to better analyze the nature and impact of the changes required to create an environment to support online education within a university.

The Greening Of Strategic Hrm Scholarship, Susan E. Jackson, Janghoon Seo

Organization Management Journal

The topic of environmental sustainability is attracting increased attention among management scholars. Despite its importance to managers, employees, customers and other stakeholders, however, there is very little scholarship that considers the role of human resource management systems in organizations striving to achieve environmental sustainability. In this article, we propose several specific questions that such scholarship could address. By seeking answers to these questions, HRM scholars could contribute to improved organizational effectiveness and at the same time develop new theoretical models that more adequately reflect the complexity of organizational phenomena.

Deadly Discourse: Negotiating Bureaucratic Consensus For The Final Solution Through Organizational And Technical Communication, Mark Ward Sr

All Dissertations

The Final Solution was largely accomplished in eleven months; its executors, the Nazi SS, faced the constant problem that as killing and plunder escalated so did internal competition and corruption; and the SS deliberately cultivated an intensely competitive and polycratic organizational culture that fit the Nazi worldview of life-as-struggle. By tying these three observations together—that the Final Solution was punctuated, entropic, and polycratic—the problem arises: How did SS organizational communications manage, just barely long enough, to create a temporary social reality that regulated the internal contradictions of its genocidal project and fragmented bureaucracy? This study contends that through its organizational …

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987). This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …

The Relationships Between Social And Formal Working Conditions And Charisma, Rudi Kirkhaug

Organization Management Journal

This study discusses the relationship between social and formal working conditions and employees’ propensity to attribute charisma to their leaders in normative and professional organizations. Several studies have argued that crises, organic structures, and social conditions, such as group and organizational belonging, are positively correlated with charisma, while formal conditions such as rules and routines are negatively correlated with charisma. However, this study hypothesized that employees attribute charisma to their leader if they are provided with conditions that help them succeed in performing their work, and if such conditions can be related directly to their leader, such as rules and …

Strategic Recovery Requires Leadership, Christine G. Springer

Public Policy and Leadership Faculty Research

As public managers work toward a successful recovery post-midyear elections, we all must deal with system-wide problems arising from the recession. This requires first recognizing that the crisis continues and must be addressed not just by increasing revenue but by fixing system-wide structural and operational issues.

To do so involves developing the skills required in a recovery, identifying the causes of the crisis so that future crises can be better managed and concentrating on the key areas of leadership expertise needed to effectively communicate and deliver better outcomes.

Discourse At The Edge: Enterprise Discourse In Ireland, Brendan O'Rourke

Conference papers

Ireland is an economy, society and culture at the edge. It is at the edge of Europe and at the edge of both USA/UK and more mainland European or EU variants of capitalism. More recently it has been at the edge of economic crisis. Yet enterprise discourse is still central in Ireland. Enterprise discourse in Ireland is influenced by global and European Union (EU) developments. However, Irish enterprise discourse is not merely a ‘local adoption’. For example, high Irish economic growth rates during the ‘Celtic Tiger’ period have coincided with the development of the EU’s enterprise policy, thus giving the …

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative. The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006). During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …

Technical Practice And Identity Work In Democratic Media Activism, Christina Dunbar-Hester

McGannon Center Working Paper Series

No abstract provided.

Describing Who Is Reading Omj And What You Can Expect In This Issue – Lean Engineering, Emotional Intelligence, And Management Education, William P. Ferris

Organization Management Journal

No abstract provided.

Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative, Elizabeth F. Turesky, Patrick Connell

Organization Management Journal

This study focuses on why lean manufacturing change initiatives at a Northern New England company failed to produce sustained results. Consultants and leaders share responsibility for the sustainability of the change initiatives they undertake. Rationally, neither party would undertake a change initiative with the intent to fail, yet clearly, even highly structured and well-tested initiatives often do fail (derail) in practice. This research used an observational methodology to uncover answers to the question, “what are the key factors that can cause the derailment of a well-intended, highly-structured change initiative?” In addition to consistency with findings from other studies on sustaining …

Doing More With Less At Ariens: A Leadership And Transformation Case Study, Jennifer K. Hartwell, George Roth

Organization Management Journal

Ariens is a family-owned manufacturer of lawn and snow equipment that designs, manufactures, sells, distributes, and supports its products in the United States, and more recently, internationally. Ariens faced and overcame a number of difficult challenges over the last decade by adopting and sustaining lean production principles throughout the organization, as well as with its suppliers and customers. This case study describes earlier business challenges, the changes that were made, how they were led, and the response of the workforce. The case study focuses on the period from 1998 to 2005, and a post-script updates what has happened up through …

Comments By George Roth And Jennifer Hartwell On “Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative” By Turesky And Connell, Jennifer K. Hartwell, George Roth

Organization Management Journal

No abstract provided.

The Communication Model And The Nature Of Change In Terms Of Deforestation In China Since 1949, Dexin Tian, Chin-Chung Chao

Communication Faculty Publications

This article explores the communication model and nature of change in terms of deforestation in China since 1949. Through Lasswell’s communication model and the theory of change and via historical analysis and extended literature review, we have discovered: First, Mao’s government adopted an effective one-way top-down communication model with Chinese characteristics during 1949 and 1978, which facilitated deforestation in China leading to massive economic dislocation and immense waste of resources. Second, the Chinese government’s change to practical ideology brought about new administrative practices of enacting forest protection laws and reorientating the relevant workforces to use available technologies for the production …

Using Critical & Creative Thinking To Enhance Productivity In Integrated Marketing Communications Meetings And Procedures, Ashley N. Smith

Critical and Creative Thinking Capstones Collection

This paper provides a teaching model for how to effectively incorporate Critical and Creative Thinking (CCT) methods into a business setting to initiate organizational change. I developed a workshop on workplace meetings based on the imperfections of the marketing team at “ICS.” The workshop touches on CCT methods that are needed in order for organizations to change. I also integrated CCT methods into the Integrated Marketing Communications (IMC) Procedure to enhance productivity and produce results. Integrated marketing is made up of many pieces of the media field, but often the participants in IMC are searching for the same end result. …

Communicating During An Economic Crisis: An Examination Of The Use Of Strategic Ambiguity Within The Banking Industry, Stephanie Tarbet

All Theses

The current economic crisis has adversely affected companies and organizations throughout our nation and around the globe. One of the industries hit hardest by the unprecedented downturn was the banking industry. During these critical times, these companies have a responsibility to communicate information to stakeholders about the economy's impact on financial results, operations, and future plans. The following research study describes how four major companies within the banking industry communicated with external stakeholder groups about the economic crisis. Specifically, I analyzed how these companies communicated with external stakeholder groups and whether their communications revealed instances of strategic ambiguity. Using Kathy …

Measure For Measure? Navigating Judgment And Taboos In Teaching And Research, Sally Riad, Michael Elmes

Organization Management Journal

No abstract provided.

Our Biggest Issue Yet, William P. Ferris

Organization Management Journal

No abstract provided.