Digital Commons Network^™

Negative Judgments: Reflections On Teaching Reflective Practice, Steven S. Taylor

Organization Management Journal

Teaching reflective practice places difficult demands on the teacher as it seems to inevitably highlight the teacher’s own ability, or lack thereof, to be a reflective practitioner. In this article, I reflect upon a time when I was teaching reflective practice online and a student and I made negative judgments about each other. I found that my negative judgments were primarily based in a tacit assumption that I am right (and the student was wrong) and a fear of failing as a teacher. By being tacit, they are hidden from possible inquiry. An important aspect of my own defensive behavior …

Two To The Power Of Three: An Exploration Of Metaphor For Sense Making In (Women’S) Collaborative Inquiry, Louise Grisoni, Margaret Page

Organization Management Journal

This paper explores how working with metaphors provides a way to explore under the surface dynamics embedded in the practice and processes of collaborative inquiry. We argue that metaphors are a form of presentational knowing and provide a bridge between experiential knowing and propositional knowing. We have surfaced an exploration of horizontal (sibling) and vertical relations using retrospective inquiry. This paper demonstrates the reality, messiness and politics of collaborative research inquiry processes, which tend to be understudied and under-theorized. We are concerned to affirm the value of collaborative inquiry, and at the same time, break some taboos and myths concerning …

Introduction To Linking Theory & Practice Section, Alvin Hwang

Organization Management Journal

No abstract provided.

Strategic Transformation Process: Toward Purpose, People, Process And Power, Elizabeth B. Davis, James Kee, Kathryn Newcomer

Organization Management Journal

Across the world, public and non-profit sector leaders face an extremely turbulent socio-political-economic environment. This environment creates additional risks and uncertainties for organizations and may hinder a leader’s ability to act strategically. Addressing these complex, constantly evolving conditions requires leaders to develop processes that involve the organization’s stakeholders and that create organizational conditions for self-generation, creativity, resilience and action planning. In this paper we provide an organizational-level, integrative framework for the strategic transformation of public and non-profit organizations to assist leaders who are committed to effective stewardship of their organizations. The Strategic Transformation Process involves an intense dialogue among organizational …

A Review Of Research On Online And Blended Learning In The Management Disciplines: 1994–2009, Jb Arbaugh, Ashay Desai, Barbara Rau, Balakuntalam S. Sridhar

Organization Management Journal

This paper reviews studies of online and blended learning in managementoriented disciplines and management-related topics. The review shows that over the last decade, this emerging field has seen dramatic conceptual, methodological, and analytical advances. However, these advances have progressed within the particular disciplines at uneven rates. Studies examining courses in Organizational Behavior and Strategic Management have seen the most progress, with courses in Human Resources, Operations Management, and International Management receiving lesser attention. To date, studies of courses in Entrepreneurship are next to non-existent. Our review suggests that although several multi-course studies have been published, there is ample opportunity for …

Threads Of Intersection And Distinction: Joining An Ongoing Conversation Within Organizational Communication Research, Sarah Bonewits Feldner, Scott C. D'Urso

College of Communication Faculty Research and Publications

No abstract provided.

Getting On The "E" List: E-Mail Use In A Community Of Service Provider, Craig R. Scott, Laurie K. Lewis, Scott C. D'Urso

College of Communication Faculty Research and Publications

This case examines how a community of organizations providing service to people experiencing homelessness made use of an electronic mail list. Current economic conditions have encouraged organizations in various sectors—including nonprofits—that might normally compete for scarce resources to collaborate with one another to increase their chances of survival. One set of tools likely to be of value in such relationships includes various online discussion technologies. An examination of this community’s email list use over a three-year period suggests a somewhat complex picture regarding technology use. More specifically, some issues both constrain and enable use. Additionally, seemingly basic and minimal uses …

The Impact Of Task Conflict On Virtual Team Performance And Cohesiveness, Wilawan Onkman, Anil Ustun, Pilar Pazos, Ana Maria Canto

Engineering Management & Systems Engineering Faculty Publications

This paper examined the impact of task conflict on team performance and cohesiveness. Twelve virtual teams participated in two sessions with two difficulty levels. Each task consisted of a survival simulation. Teams communicated using a text-based communication media (chat). A mixed methods approach combining both quantitative and qualitative data was used. Performance was measured using expert ratings, and cohesiveness was measured using a modified version of Seashore's Cohesiveness Index. Content analysis was utilized to evaluate the level of task conflict on the team. This study provides some initial evidence on the effects task conflict on virtual team performance.

Applying Technology To Work: Toward A Better Understanding Of Telework, Timothy D. Golden

Organization Management Journal

Technology is enabling employees to work away from the office as teleworkers, where they experience increased flexibility to manage their work and personal lives. The last several decades have seen telework rapidly expand as a work mode, which offers both new opportunities and challenges for employees and corporations alike. This paper covers a brief overview of telework research and practice, in the hopes of providing a better understanding of this rapidly emerging form of virtual work. The paper first describes its growing popularity and the types of telework being practiced, and then reviews some key findings in prior research by …

Integrating The Emotional Intelligence Construct: The Relationship Between Emotional Ability And Emotional Competence, Craig R. Seal, Mary D. Sass, James R. Bailey, Matthew Liao-Troth

Organization Management Journal

This paper posits that the concept of emotional intelligence (EI) has not advanced as quickly and adroitly as it could have because of a lack of validity studies that combine the two most prevalent models, emotionality ability (EA) and emotional competency (EC). Although prior EI validations studies exist, none have examined the relationship between the primary EA and EC measurement tools – the Mayer-Salovey-Caruso Emotional Intelligence Test and the Emotional Competency Inventory – University Edition, respectively – at the sub-trait levels with a population of undergraduate and MBA students. Findings indicate that there is no direct relationship between the total …

Differences In Computer Mediated Versus Face To Face Negotiation, Melissa Oates

Psychology and Child Development

Ninety Cal Poly students participated in a study to test the hypothesis that e-negotiators would be more likely than face-to-face (FTF) negotiators to employ unethical or competitive negotiation styles in a subsequent negotiation after being lied to in a previous negotiation. Sixty-four Cal Poly students were randomly assigned to partake in a computer mediated or FTF negotiation over the sale of a car. After the initial negotiation was completed, buyers in each condition were led to believe they had been lied to about the accident history of the car. Participants then completed The Incidents in Negotiation Questionnaire by Robinson, Lewicki, …

The Influence Of Being "Out" On Perceptions Of Managerial Credibility And Positive Affect, Justin P. Boren, Mary B. Mcpherson

Communication

The purpose of this study was to determine if the revelation of sexuality by a gay man or lesbian manager would affect potential employees' perceptions of that manager. Using EVT, three hypotheses predicted that the manner in which information is revealed about the manager influences perceptions of that revelation as a violation, as well as perceptions of managerial credibility and positive affect. Employed participants (N = 470) completed surveys about a hypothetical manager. Results showed that the manner in which managers' sexuality was revealed influenced levels of expectedness. Mixed results were found for credibility and positive affect. The relationship between …

Understanding Work-To-Family Conflict: The Role Of Organization And Supervisor Support For Work-Life Issues, Melissa A. Warner, Peter A. Hausdorf

Organization Management Journal

This study examined organization and supervisor support for work-life issues in the reduction of work-to-family conflict and its subsequent outcomes. Specifically, these sources of support were explored as antecedents, mediators and moderators in relation to work-to-family conflict and satisfaction. Observed variable path analysis was used with a sample of 207 health care workers to determine the specific relationship between organization and supervisor support for work-life issues, perceived work overload, job control, work-tofamily conflict and satisfaction outcomes. Overall, results supported a complex relationship between organization and supervisor support for work-life issues and work-to-family conflict, which reflected both direct and partially mediated …

Strategic Management In A Networked World, Christine G. Springer

Public Policy and Leadership Faculty Research

The article provides guidelines to an effective approach of managing employees in the U.S. These include the ability to both detect a problem and to effectively respond to it. It is also considered important when strategies are adopted, where a collaborative action among network partners can be promoted. The author also stresses the importance of valuing and nurturing organizational learning and development.

Autonomy-Dependency Paradox In Organization-Public Relationships: A Case Study Analysis Of A University Art Museum, Christopher E. Wilson

Theses and Dissertations

This study presents an exploration of the autonomy-dependence paradox inherent in organization-public relationships that is informed by paradox theory, structuration theory and scholarly and philosophical literature on authenticity. These theories suggest that relationships between organizations and their publics are defined by interdependence, or the centripetal and centrifugal forces of autonomy and dependence that cause tensions that can influence the decision making of the relational partners. They also suggest that organizations must use their agency, their knowledge of relational structures, and their understanding of their authentic selves to manage their own behavior and communication rather than that of their publics. The …

Appreciative Inquiry In Management Education: Measuring The Success Of Co-Created Learning, Thomas A. Conklin, Rama K. Hart

Organization Management Journal

This paper reviews Appreciative Inquiry (AI) and its potential contribution to creating classrooms desired by all participants. It addresses the question of personal contribution to the creation of that which is identified by those responsible for its creation. A brief review of AI’s history and the fundamental ideas behind its practice is followed by a detailed step-by-step approach of how it is applied to a graduate class in Leadership and Management Development. The exercise is situated in the context of student directed learning and the positive possibilities of this exercise in students’ lives. Statistical analysis of a survey created from …

Be Careful What You Ask For: How Inquiry Strategy Influences Readiness Mode, Leslie E. Serkera, Roxanne Zolin, J. Goosby Smith

Organization Management Journal

Much has been written about affecting change in the workplace, including how to help employees prepare for the process. However, little is known about how participation influences employees’ emotions and attitudes at the start of an intervention. By qualitatively analyzing conversations that were triggered by an organizational change effort, we explored how different inquiry strategies influence readiness for change. We examined four inquiry strategies by combining strength or deficit frames with individual or organizational focus. Distinctive conversational patterns emerged within each strategy, which we believe influence peoples’ change readiness. In this article we present four readiness modes to describe these …

Leadership Is In The Eye Of The Beholder, Jon Billsberry, Steven Meisel

Organization Management Journal

No abstract provided.

Creativity Forums: Learning From The Lives Of Extraordinary Leaders, Joan V. Gallos

Organization Management Journal

This paper proposes a tested design for a Creativity Forum project underpinned by research findings that show studying extraordinary lives enables ordinary people to better embrace their own creative talents. The paper begins with background on the links between creativity and contemporary leadership. It then describes the project design, explores creative variations, discusses student learning, and ends with instructor caveats and advocacy for the development of a leadership pedagogy of imagination.

Leadership And Appreciative Inquiry In The Spotlight, William P. Ferris

Organization Management Journal

No abstract provided.

An Organizational Communication Perspective On The University: Understanding How Individuals Constitute Organizations, Charles Ritchie Woffinden

Boise State University Theses and Dissertations

Change in the university has been the topic of recent discussion in contemporary business, popular, and academic literature. This thesis uses organizational communication theory and literature to examine how communication constitutes what we know as the university. This perspective provides an analytical lens to confront the organizational questions central to contemporary ideas surrounding the university. Furthermore, it generates new ways of viewing current issues, debates, and contestation regarding its constitution. This thesis examines the role of communication as a powerful process, and the agency of each individual in creating, recreating, and transforming the university.

To understand the constitution of the …

Learning 2.0: A Tool For Staff Training At The University Of Alaska Fairbanks Rasmuson Library, Ilana Kingsley, Karen Jensen

E-JASL: Electronic Journal of Academic and Special Librarianship (1999-2009, Volumes 1-10)

Abstract

This paper describes a Learning 2.0 library staff training project completed in September 2007 at the University of Alaska Fairbanks Rasmuson Library. The project planning process, curriculum creation, implementation, incentives, and outcomes are included, along with a summary of survey results from program participants. Recommendations for implementing this free and useful staff training tool by other academic libraries are included, as well as a link to the Library’s Learning 2.0 blog.

From Organizational Design And Change To Experiential Exercises And Emotional Intelligence, William P. Ferris

Organization Management Journal

No abstract provided.

Introduction To Linking Theory & Practice Section, Alvin Hwang

Organization Management Journal

No abstract provided.

Reinventing The Future: Adding Design Science To The Repertoire Of Organization And Management Studies, Joan Ernest Van Aken, Georges Romme

Organization Management Journal

Mainstream research on organization and management is largely modeled after the natural sciences and the humanities. It aims at understanding social systems and, as such, has produced a vast knowledge base. However, this knowledge base has been criticized as fragmented and lacking relevance for practice. Two recent developments have produced the possibility of reinventing the future of organization and management studies: the increasing interest in design science research and in evidence-based management. First, we discuss how the actor perspective and solution-orientation of design science research can lead to more relevant research output. Second, we explore how the use of this …

Employee Empowerment, Action Research And Organizational Change: A Case Study, Victor Wooddell

Organization Management Journal

This article summarizes the results of a project designed and implemented by a cross-sectional design team of employees of a local government agency. We compare the project design to criteria associated with employee empowerment programs and action research models. Finally, we compare the outcomes of the project with important components of employee empowerment. The purpose of this article is to highlight how one such project was implemented in a field setting, and review what was learned by the participants regarding how management and employees can work more effectively together on issues of strategic importance to the organization. Both the process …

Personality, Emotion And Judgment In Virtual Environments: A Theoretical Framework, Steven A. Murphy, Michael J. Hine, Nathaniel C. Lupton, John M. Zelenski

Faculty Publications

As organizations become increasingly reliant on distributive technologies, the processes that underpin the effective functioning of employees in virtual environments require systematic examination. This article provides a theoretical framework for studying personality, emotion and judgment in virtual environments. The communication media characteristics, social context, and individual traits and states are presented to portray the dynamic nature of judgment formation in a virtual environment. We argue that media characteristics, combined with personality, motivation and emergent social contexts serve to shape emotions and resultant judgments. By integrating the Information Systems (IS) and Organizational Behavior/Psychology literatures, we chart a course for research examining …

Gender Mainstreaming In International News: A Case Study Of The Inter Press Service, Margaretha Geertsema-Sligh

Scholarship and Professional Work - Communication

From 1994 to 1999, the global news agency Inter Press Service (IPS) implemented a gender mainstreaming policy in its newsrooms. This study examined organizational changes and news coverage that IPS advocated, as well as methods employed to bring about these changes. It shows that IPS has not been able to mainstream gender into all aspects of the organization and news coverage, and it considers reasons for the lacking implementation of the policy, while documenting IPS's efforts to improve women's access and representation in international news.

Emergency Managers As Change Agents, Christine G. Springer

Public Policy and Leadership Faculty Research

Since 2001, FEMA and others have been defining and refining competencies for emergency management professionals. In so doing, they have addressed directly and indirectly the qualities of leaders. We know that leadership is not a person or a position. It is a complex relationship between people, based on trust, obligation, commitment, emotion, and a shared vision of the good. We also know that transformational or change-based leadership has become an organizational necessity given the fact that emergency management as a profession is just now coming into its own and emergency management jobs are not traditional in terms of the how, …

An Assurance Of Learning Success Model: Toward Closing The Feedback Loop, Bonita L. Betters-Reed, Mindell Reiss Nitkins, Susan D. Sampson

Organization Management Journal

This paper provides a systemic approach to building and sustaining a solid assurance of learning program using the framework of Kotter’s (1995) Strategic Model for Transforming Organizations. A comprehensive model for launching and sustaining a systemic approach to program review that ‘‘closes the loop’’ is shared step by step. Particular attention is paid to the organizational behaviors and processes that accompany each step, and to sharing important lessons that were learned. A review of the assessment literature in higher education and recent Advancement of Collegiate Schools of Business International (AACSB) contributions to this body of knowledge identifies a critical gap …