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Valuate Jammu & Kashmir Tourism In Breadth Of Media Dailies And Time Period: A Content Analysis, Tahmeed Ahmad Badam Mr
Valuate Jammu & Kashmir Tourism In Breadth Of Media Dailies And Time Period: A Content Analysis, Tahmeed Ahmad Badam Mr
Journal of Tourism Insights
Background: The study takes in to consideration Jammu & Kashmir tourism industry from media’s point of view; quantitative cum qualitative content analysis for articles has been carried out to evaluate different trends and aspects.
Objectives: Firstly, to analyze reportages in the index of assigned nomenclatures regarding Jammu & Kashmir tourism among selected local and national dailies. Secondly, measure the average mean values and their variance in respect to number of contents and classified themes.
Sampling selection: Four renowned media dailies have been selected conveniently for content analysis on the basis of their circulation. Systematic random sampling framework has been carried …
Exploring The Transformative Effect Of Community Managed Nature Tourism On Community Empowerment In Odisha: Perspective From Local Residents, Jagadish Behera, Rajdeep Deb
Exploring The Transformative Effect Of Community Managed Nature Tourism On Community Empowerment In Odisha: Perspective From Local Residents, Jagadish Behera, Rajdeep Deb
Journal of Tourism Insights
In this study, an attempt was made to examine the relationships between community managed nature tourism and community empowerment from the local residents’ perspective, as well as to test how these relationships varied among different demographic characteristics of residents. For this study, five hypotheses were proposed based on the review of literature and tested using residents living near the protected nature camps in Odisha. A cross-sectional survey was carried out on 184 local residents selected from across the eight nature camps of Odisha. The variables examined in this study included residents' gender, age, education, occupation, and income. Data analysis was …
Exploring Boondocking Through Time: Evolution And Challenges For Outdoor Hospitality In The United States, Julien Bousquet
Exploring Boondocking Through Time: Evolution And Challenges For Outdoor Hospitality In The United States, Julien Bousquet
Journal of Tourism Insights
This study delves into the evolution of boondocking from a survival strategy to a lifestyle choice among RV enthusiasts, called boondockers, who cherish nature and self-reliance. Through a historical approach, it charts boondocking's evolution and assesses its societal, economic, and environmental impacts. The analysis highlights a dynamic progression, driven by advancements in RV technology, a shift towards sustainability, and digital community engagement. Environmental challenges underscore the necessity for sustainable practices, while future outlooks point to innovations in eco-friendly RV technologies and a stronger focus on Leave No Trace principles. The study forecasts a significant role for boondocking in the future …
Why Do Consumers Switch? The Role Of Relational Uncertainty In Service Failures, Jungyun Hur, Soocheong (Shawn) Jang
Why Do Consumers Switch? The Role Of Relational Uncertainty In Service Failures, Jungyun Hur, Soocheong (Shawn) Jang
Journal of Tourism Insights
This study explores the role of relational uncertainty in consumers’ switching intentions in a service failure encounter. The results reveal that in an established consumer-service provider relationship, relational uncertainty plays a significant role in the process of consumers’ switching intentions whereas dissatisfaction with service failures does not influence switching intentions. Further, the findings suggest that relational uncertainty mediates the effect of perceived loss on switching intentions. These findings were integrated into a discussion of theoretical and managerial implications for effective service management emphasizing the influential role of long-term relational value in comparison with incident-specific transaction value in an established relationship.
On-The-Go Dining In America: Comparing Convenience, Service Quality, And Satisfaction In Qsr Versus Gas Station Food, Shiva Jahani, Mohammed Lefrid, Lorie A. Tuma
On-The-Go Dining In America: Comparing Convenience, Service Quality, And Satisfaction In Qsr Versus Gas Station Food, Shiva Jahani, Mohammed Lefrid, Lorie A. Tuma
Journal of Tourism Insights
Purpose
The objective of this multi-group study is to examine the influence of service quality and convenience on customer satisfaction in quick service restaurants (QSRs) versus gas stations.
Design/methodology/approach
Data were collected online from 552 participants in the USA and analyzed using partial least square structure equation modeling (SmartPLS).
Findings
Service quality and convenience are strong predictors of customer satisfaction in both QSR restaurants and gas station food outlets. In addition, this study concluded significant differences between QSRs and gas stations in terms of these relations.
Research limitations/implications
This study makes a significant contribution to the foodservice and consumer behavior …
Understanding The Factors Influencing Tourist Adoption Of Peer-To-Peer Accommodation Services: Attitudes, Intentions, And Behavioral Insights, Maya Talwadker, M.S. Dayanand Dr., Edgar Dsouza Dr.
Understanding The Factors Influencing Tourist Adoption Of Peer-To-Peer Accommodation Services: Attitudes, Intentions, And Behavioral Insights, Maya Talwadker, M.S. Dayanand Dr., Edgar Dsouza Dr.
Journal of Tourism Insights
This study investigates the factors influencing the adoption of peer-to-peer (P2P) accommodation services among Indian tourists, integrating Behavioral Reasoning Theory (BRT), Technology Acceptance Model (TAM), and Theory of Planned Behavior (TPB). Data were collected from 526 tourists using self-administered online and paper-based surveys. The findings reveal that modern lifestyles significantly enhance perceived ease of use and perceived usefulness, which positively influence behavioral intentions toward P2P accommodations. Psychological ownership emerged as a critical factor, indicating that emotional attachment to the accommodation enhances user engagement and satisfaction. Interestingly, privacy concerns did not significantly impact behavioral intentions or perceived usefulness but did influence …
The Santa Clara, 2024-10-31, Santa Clara University
The Santa Clara, 2024-10-31, Santa Clara University
The Santa Clara
No abstract provided.
Operational Risk, Capital Regulation, And Model Risk, Robert T. Stewart
Operational Risk, Capital Regulation, And Model Risk, Robert T. Stewart
Business: Faculty Presentations
Operational risk capital regulation is moving from internal to standardized models - from the advanced measurement approach (AMA) to the standardized measurement approach (SMA). All know the results of these changes: politically connected banks will further decrease their equity financing making bank failures and taxpayer-backed bailouts more likely. Yet the goal of operational risk modeling must be to create useful models that capture relevant aspects of reality and improve decision-making. Therefore, operational risk modeling should assimilate seven fundamental properties into an operational risk managerial framework: well-aligned incentives, inaccuracies in the data, accounting for empirical realities, acknowledging unknown unknowns, communicating uncertainty, …
Theorizing The Effect Of Organizational Identification On Vacation Time Usage Among Remote Workers, Brian O'Neill, Jaclyn Schuman
Theorizing The Effect Of Organizational Identification On Vacation Time Usage Among Remote Workers, Brian O'Neill, Jaclyn Schuman
Business: Faculty Presentations
Remote work, a type of flexible work arrangement, has become increasingly common, especially following the COVID-19 pandemic and subsequent shift in the nature of work (Barrero et al., 2023; Shifrin & Michel, 2022). Approximately 35% of U.S. workers who have jobs that can be done remotely are working remotely all of the time, equivalent to approximately 14% of all employed adults, or 22 million individuals (Parker, 2023). Working remotely provides employees more opportunities to balance work and non-work priorities than working in a corporate office (Bowen, 2023). In the conservation of resources model (Hobfoll, 1989) and the personal resources allocation …
Culture And Ai: The Impact Of Uncertainty Avoidance On Human-Ai Teammate Interdependence And Trust, Gayle O'Keefe, Micah Minarik
Culture And Ai: The Impact Of Uncertainty Avoidance On Human-Ai Teammate Interdependence And Trust, Gayle O'Keefe, Micah Minarik
Business: Faculty Presentations
As Artificial Intelligence (AI) advances and can more accurately simulate human interaction, this study aims to analyze the impact of embedding an AI into a team as a teammate thus creating human-AI teams (HATs) on social exchanges. Whether the country’s culture impacts those dynamics will also be explored in this paper. Teammate interdependence and human teammate trust are components of the socially constructed dynamics of a team. Cultural dimensions impact how people and corporations embrace technology with risk tolerance vs. avoidance identified as an aspect of a culture’s dimension that dictates their level of risk tolerance. In this paper, we …
Happiness, Trust, And Mental Fitness In The Workplace: Part I, Maureen L. Mackenzie Ph.D.
Happiness, Trust, And Mental Fitness In The Workplace: Part I, Maureen L. Mackenzie Ph.D.
Business: Faculty Presentations
This paper reflects a starting point for a research agenda focused on happiness in the workplace. Researchers start with an understanding of what is already known before stepping forward into hypothesis development and data collection. This paper reflects a literature review focused on happiness and trust in the workplace. This is a relevant component of professional success for both the employee and the organization. This area of research overlaps with the growing profession and industry of Executive Coaching, which looks to optimize the employee’s professional and personal potential. Trust is a related factor that aligns with employee peace and happiness.
Understanding The Resistance To Use Metaverse Shopping Platforms In Sarawak, Malaysia: An Investigation By Using Innovation Resistance Theory, Chee Hua Chin Dr, Evelyn Cai-Ni Chiew, Karment Tiong
Understanding The Resistance To Use Metaverse Shopping Platforms In Sarawak, Malaysia: An Investigation By Using Innovation Resistance Theory, Chee Hua Chin Dr, Evelyn Cai-Ni Chiew, Karment Tiong
The South East Asian Journal of Management
Research Aims: This study explores the factors affecting the resistance to use metaverse shopping platforms in Sarawak, Malaysia. It focuses on four main barriers: psychological (experience and image), usage (complexity), value (economic), and risk (privacy and security). The purpose is to understand how these barriers influence users' unwillingness to adopt these platforms.
Design/Methodology/Approach: The study used a quantitative approach and analysed 205 datasets from Sarawak, Malaysia, obtained from questionnaires. Preliminary analysis was done with SPSS, followed by a detailed analysis using PLS-SEM with WarpPLS 8.
Research Findings: The study found that complexity, privacy and security, experience, and image barriers positively …
Understanding Buy-Now-Pay-Later Adoption In The Muslim Market: Do Religious-Based Ethics Matter?, Bayu Sutikno, Hendy Mustiko Aji
Understanding Buy-Now-Pay-Later Adoption In The Muslim Market: Do Religious-Based Ethics Matter?, Bayu Sutikno, Hendy Mustiko Aji
The South East Asian Journal of Management
Research Aims: This study aims to investigate the relationship between religious-based ethics and trust in the Buy-Now-Pay-Later system on its adoption among Muslim consumers in Indonesia. Further, it examines the moderating role of perceived BNPL benefits.
Design/Methodology/Approach: 448 usable responses were collected for this study. Partial least squares structural equation modelling (PLS-SEM) was used to test the research model, encompassing mediation and moderation analyses.
Research Findings: This study reveals that the perceived riba risk exerts a negative influence on trust in the BNPL mechanism and its adoption within the Muslim market. However, the negative effect on the adoption of BNPL …
How Do Lgbt Employees Assess Their Firm’S Organizational Culture Regarding Lgbt Leadership?, Philippe Honore
How Do Lgbt Employees Assess Their Firm’S Organizational Culture Regarding Lgbt Leadership?, Philippe Honore
Dissertations
This study explored Lesbian, Gay, Bisexual, and Trans (LGBT) employees’ perceptions and assessments of their firms’ organizational cultures and, in particular, the opportunities within the culture that can lead to upper management positions for those who identify as LGBT. The research sought to understand the extent to which inclusivity efforts are reflected in real career progression opportunities for openly LGBT employees working in San Diego County. Employing a convergent parallel mixed-methods research design, the study incorporated quantitative surveys and qualitative interviews to achieve a comprehensive understanding of participant’s perspectives and experiences. The decision to use both methods allowed the research …
The Indirect Effects Of Authentic Value And Attitude Toward Food Vlogs On The Link Between Trustworthiness And Visit Intentions: A Serial Mediation Analysis, Jean Paolo Lacap, Ronnie Moranas, Kristina Paula Domasig, April Irish Rey, Trishia Nicole Perlas
The Indirect Effects Of Authentic Value And Attitude Toward Food Vlogs On The Link Between Trustworthiness And Visit Intentions: A Serial Mediation Analysis, Jean Paolo Lacap, Ronnie Moranas, Kristina Paula Domasig, April Irish Rey, Trishia Nicole Perlas
The South East Asian Journal of Management
Research Aims: The current study investigates how food vloggers’ trustworthiness influences viewers’ visit intention toward the featured food destination. Furthermore, it examines whether food vlogs’ authentic value and viewers’ attitudes toward food vlogs serially mediate the link between source trustworthiness and visit intentions.
Design/Methodology/Approach: The respondents were identified using a purposive sampling technique. Causal-predictive research design and path modelling via partial least squares was employed to measure the hypothesised relationships.
Research Findings: Source trustworthiness has a significant and positive influence on attitudes toward food vlogs and food vlog’s authentic value. Additionally, the food vlog’s authentic value was found to have …
The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks
The Meaning-Making Of African American Leaders In Technology Organizations, James Hooks
Dissertations
Purpose: The purpose of this mixed-methods study is to identify and describe behaviors that reflect the character, inspiration, relationships, vision, and wisdom that African American technology leaders use to create personal and organizational meaning for themselves and their followers. It was also the purpose to rate how followers perceive their leader’s behaviors related to character, inspiration, relationships, vision, and wisdom in creating personal and organizational meaning.
Methodology: The qualitative portion of this mixed-method study involved face-to-face interviews with African American technology leaders, while the quantitative segment consisted of electronic surveys completed by their followers. The quantitative survey assessed followers’ perceptions …
Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana
Investigation Of The Antecedents Of The Digital Mindset And Its Influence On Employee Intention To Stay In Generation Z: Empirical Study In The Indonesian Creative Industry, Birgitta Annabel Luissa, So Yohanes Jimmy, David Tjahjana
The South East Asian Journal of Management
Research Aims: This research aims to investigate the influence of a digital mindset on Generation Z employees’ intention to stay.
Design/Methodology/Approach: This research was conducted using a quantitative approach involving 180 Generation Z employees in the creative industries. Data were analysed using Structural Equation Modelling with the SmartPLS tool.
Research Findings: The research results show that the digital mindset of Generation Z employees has a positive effect on employee intention to stay. By having a strong digital mindset, employees tend to feel more supported by the organisation when facing technological changes and a rapidly developing learning culture. Digital flexibility and …
The Mental Health Literacy Of Ncaa College Coaches: Knowledge, Beliefs, And Resources, Lauren Beasley, Steven Hoffman, Jackson Sears
The Mental Health Literacy Of Ncaa College Coaches: Knowledge, Beliefs, And Resources, Lauren Beasley, Steven Hoffman, Jackson Sears
Journal of Issues in Intercollegiate Athletics
National Collegiate Athletic Association (NCAA) college athletes in the United States (U.S.) are at risk for diminished mental health, and stigma may be a barrier to these athletes seeking professional mental health care. Coaches can create a team environment that prioritizes athlete mental health and destigmatizes help-seeking; however, this requires coaches to have appropriate mental health knowledge, operationalized as mental health literacy (MHL). Therefore, the purpose of this exploratory study was to explore three different constructs of MHL of NCAA coaches across Divisions I, II, and III. The Multicomponent Mental Health Literacy Scale (MMHLS), which measures MHL within three domains—knowledge, …
Investigating Ticket Price Determination Of Collegiate Athletics: Insights From Pricing Professionals In Non-Football Bowl Subdivision Schools, Jason D. Reese, Yang Xu
Investigating Ticket Price Determination Of Collegiate Athletics: Insights From Pricing Professionals In Non-Football Bowl Subdivision Schools, Jason D. Reese, Yang Xu
Journal of Issues in Intercollegiate Athletics
This study aims to investigate how ticket prices are set in Division I (DI) college athletics, how the individuals making pricing decisions perceive the purpose of athletics, what objectives pricing managers are trying to achieve with both revenue and non-revenue sports, and the factors that influence how the final price is set. Structured interviews were conducted with 12 athletic department external operations staff from 12 non-FBS DI institutions, representing seven different conferences. Results showed that price is determined through either a bottom-up hierarchical model or a committee-based model. Patronage-Oriented objectives were shown to dominate the pricing strategy in non-FBS programs, …
The Importance Of Financial Literacy, The Inclusion Of Financial Education In The School Curriculum (Case Study: Kosovo), Ardian Uka, Valon Ismajli, Erzana Uka
The Importance Of Financial Literacy, The Inclusion Of Financial Education In The School Curriculum (Case Study: Kosovo), Ardian Uka, Valon Ismajli, Erzana Uka
UBT International Conference
The paper discusses the value of financial literacy and emphasises the importance of financial education inclusion into Kosovo's publicschool curriculum. The paper initially elaborates on the importance of financial literacy and then expands on its impact on people’s knowledge to become or maintain their financial stability and well-being. It is pointed out that understanding personal finance management can help people have a better connection with money and their finances. Research suggests that young people getting ready for adulthood should be encouraged to become financially literate to meet society's health and economic concerns. In this context, after observing the school curriculum …
Applying Lasso Regression For Property Price Prediction In Emerging Markets: An Empirical Study Of Prishtina's Real Estate Sector, Visar Hoxha, Albana Shala, Veli Lecaj, Fuat Pallaska, Hazer Dana, Jehona Hoxha
Applying Lasso Regression For Property Price Prediction In Emerging Markets: An Empirical Study Of Prishtina's Real Estate Sector, Visar Hoxha, Albana Shala, Veli Lecaj, Fuat Pallaska, Hazer Dana, Jehona Hoxha
UBT International Conference
This study employs Lasso Regression (LR) to forecast apartment prices in Prishtina, analyzing a dataset of 1,468 transactions from the Kosovo Department of Property Taxes (2019-2023). Focusing on variables like distance to the central business district and apartment size, LR was selected for its ability to perform feature selection and regularization, applied using Python. The preliminary model included variables such as distance to central business district, distance from main road leading to central business district, size, floor, distance from bus stations, distance from ambulances, distance from schools, distance from green spaces, income status of inhabitants per apartment, and distance from …
Management Of Entrepreneurship By Managers And Owners, Flamur Miftari
Management Of Entrepreneurship By Managers And Owners, Flamur Miftari
UBT International Conference
The management of entrepreneurship by managers and owners is a critical aspect of business success in today’s dynamic economic environment. This study explores the interplay between managerial strategies and entrepreneurial initiatives within organizations. It delves into how managers and owners can collaboratively foster an entrepreneurial culture that drives innovation, competitiveness, and sustainable growth. Key elements such as leadership styles, decision-making processes, resource allocation, and risk management are examined to understand their impact on entrepreneurial outcomes. The research highlights the importance of a balanced approach where managerial oversight complements entrepreneurial freedom, ensuring that innovative ideas are effectively nurtured and implemented. Case …
Lack Of Qualified Workforce In The Tourism Sector In The Republic Of Kosovo, Progress Qahili, Fatmire Shala Dreshaj, Kushtrim Dreshaj
Lack Of Qualified Workforce In The Tourism Sector In The Republic Of Kosovo, Progress Qahili, Fatmire Shala Dreshaj, Kushtrim Dreshaj
UBT International Conference
The tourism sector in the Republic of Kosovo has a considerable potential for development and to contribute to the country's economy. However, one of the main challenges facing this sector is the lack of skilled labor. This problem affects the quality of tourist services, the experience of visitors and the competitiveness of Kosovo as a tourist destination in the regional market. Factors contributing to this shortage are analyzed here, including the lack of appropriate professional training, the emigration of skilled workers and the seasonal nature of work in this sector. Also, the consequences of this lack are examined, such as …
13th International Conference On Business, Technology And Innovation 2024, University For Business And Technology - Ubt
13th International Conference On Business, Technology And Innovation 2024, University For Business And Technology - Ubt
UBT International Conference
Welcome to IC – UBT 2024
UBT Annual International Conference is the 13th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make …
A Comparative Analysis Of The Effectiveness Of Traditional Versus Modern Performance Management Systems In Enhancing Employee Performance And Job Satisfaction., Arbiana Govori, Qemajl Sejdija
A Comparative Analysis Of The Effectiveness Of Traditional Versus Modern Performance Management Systems In Enhancing Employee Performance And Job Satisfaction., Arbiana Govori, Qemajl Sejdija
UBT International Conference
There has been a growing shift towards modern performance management systems from traditional ones. However, there is limited empirical evidence comparing the effectiveness of traditional and modern performance management systems. Therefore, this study aims to evaluate and compare the role of traditional and modern performance management systems. An interview survey was conducted among 10 employees in organizations that utilized both types of systems. The findings suggest that conventional performance management focuses on providing incentives, promotions, and punishment rather than encouraging and supporting employees, and this affects the employees' ability to receive continuous feedback. Also, this method brings down morale and …
International Conference On Management Business And Economics, University For Business And Technology - Ubt
International Conference On Management Business And Economics, University For Business And Technology - Ubt
UBT International Conference
UBT Annual International Conference is the 13th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make them be aware of the recent …
The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi
The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi
Journal of Social, Behavioral, and Health Sciences
Internal coaching is growing in popularity across various industries and sectors, either as a standalone resource or in conjunction with external coaching and other relevant programs and initiatives. Despite the growing popularity and reported benefits, there is a substantial dearth of research on the dynamics of “internal coaching” relationships, making it one of the least explored areas in organizational coaching literature. This paper contributes to addressing the research gap by presenting the outcomes of a study that explores the coach–client relationship and captures perspectives from internal coaches, external coaches, managers, and, notably, coachees, also known as coaching clients. Employing a …
Pilots' Desire To Become Future Space Tourism Pilots: Polynomial Regression Using Response Surface Analysis, Robert A. Goehlich, Ralf Bebenroth
Pilots' Desire To Become Future Space Tourism Pilots: Polynomial Regression Using Response Surface Analysis, Robert A. Goehlich, Ralf Bebenroth
Publications
In this study, we investigated the impact of pilots’ motivation on their desire to be space tourism pilots or to remain in their current occupation (adherence). We analyzed the feedback obtained from a survey questionnaire on a sample consisting of 106 pilots with flying experience. In particular, we compared the pilots’ intrinsic and extrinsic motivations to investigate two outcomes: the desire to become future space pilots or to remain as air pilots. Applying the self-determination theory, we found that intrinsic motivation mattered more than extrinsic motivation. Furthermore, by applying response surface analysis as our statistical tool, it was revealed that …
Creating Their Own: A Cross-National Examination Of New Venture Creation, Leif W. Lundmark, Brent B. Clark
Creating Their Own: A Cross-National Examination Of New Venture Creation, Leif W. Lundmark, Brent B. Clark
Journal of Business & Entrepreneurship
What drives entrepreneurial activity and new venture creation? Common explanations within the entrepreneurship literature include the degree of available resources, the cultural inclinations of the society, and the institutional environment in which the activity occurs. Despite continued interest in this area of research, empirical findings remain largely inconclusive. Moreover, relatively few studies have empirically examined the various determinants concomitantly. Relying on panel data from 79 countries, we examine the asymmetrical impact of resources, culture, and institutions on both formal and informal entrepreneurial ventures. We find that higher levels of human capital, financial capital, and technological development lead to increased levels …
Seeing The Whole Together Through Relational Mapping: A Method For Engaging In Complex Systems Change, John Paul Stephens
Seeing The Whole Together Through Relational Mapping: A Method For Engaging In Complex Systems Change, John Paul Stephens
Faculty Scholarship
Complex global challenges cut across organizational and sectoral boundaries, increasing calls for holistic responses. Seeing the whole across diverse stakeholders is challenging for participants in complex systems, yet doing so is essential for engaging effectively in systems change. A promising new method known as relational mapping, based on relational coordination theory, has been used to facilitate complex systems change. Here, we propose that relational mapping can be applied to help participants (1) see the whole in relation to the parts, (2) share their explicit and tacit knowledge, (3) engage in dialogue across distinct perspectives supported by the map as a …