Operational Research Commons^™

Optimal Allocation Of Flexible Servers In Healthcare Systems, Tong Zhang

All Dissertations

This dissertation investigates the optimization of worker allocation in healthcare systems, focusing on flexible staffing models and the strategic prioritization of healthcare tasks. This research explores the dynamics among pre-operative, operative, and post-operative care units under various cost and service-rate constraints, using a series of models that represent realistic healthcare scenarios within a comprehensive framework for improving patient flow and reducing waiting costs.

In Chapter 2, we model and analyze cross-trained nurse allocation policies within an inpatient surgical system. We model the surgical system as a tandem clearing queueing system and formulate Markov decision processes under different business rules governing …

Improving Transfer Portal Decision-Making Through A Microsoft Excel Optimization Model, Peyton Steffes

Honors Projects

The creation of the transfer portal has increased the mobility of collegiate athletes, giving players the autonomy to switch teams throughout their career. As a result, the roster development process has become more complex, as coaches are tasked with the challenge of recruiting from the transfer portal, which involves an extensive decision-making process. Coaches not only have to evaluate a substantial pool of players, but they also must consider the following constraints they are under: scholarship budget, roster spots available, and positional needs. To simplify this decision-making process, this analysis includes the results of a Microsoft Excel data optimization model …

Optimization Of Vehicle Mix For Three-And Four-Wheel Passenger Transportation System In Nigeria, Omotunde A. Muyiwa, Hamid A. Jimoh, Kolawole T. Oriolowo

Tanzania Journal of Engineering and Technology (TJET)

Efficient transportation systems are essential for reducing passengers waiting times in densely populated areas. However, there is a dearth of information on the optimization of vehicle mix for three-and four-wheel transportation systems in Nigeria. The present study was designed to optimize the vehicle mix for three-and four-wheel passenger transportation to improve transportation efficiency. Twenty purposively selected vehicles were observed, while a queuing model (M/M/s) was used to determine passenger arrival rates during different periods (morning, afternoon, and evening). An integer linear programming model was developed to minimize passenger waiting times. Data on vehicle types, capacities, travel cycles, and average passenger …

Ai-Scm Cmm: A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines, Omar F. El-Gayar, Patti Brooks, Insu Park

Annual Research Symposium

Artificial intelligence is increasingly deployed in supply chain management, yet many organizations struggle to align adoption efforts with process readiness, data quality, governance, and workforce capabilities, and they still lack validated supply chain specific roadmap for assessing readiness, sequencing investments, and reducing implementation risk. This study develops and evaluates a Capability Maturity Model for Artificial Intelligence Integration in Supply Chain Management to address that gap. Using a design science research approach, the study synthesizes prior literature and practitioner knowledge to define maturity dimensions, capability indicators, and staged progression levels for AI integration in supply chain contexts. The artifact and assessment …

Analogy2kg: An Automatic Pipeline For Deriving Knowledge Graphs From Long-Text Analogies, Kara Combs, Lance E. Champagne, Bruce A. Cox, Christine M. Schubert Kabban, Trevor Bihl, Grace Lemming

Faculty Publications

Analogical reasoning is an increasingly popular, lightweight solution to enable large language model (LLM)-level reasoning without computational complexity. Still, it has yet to be adopted due to its reliance on strictly hand-formatted data. Therefore, we propose Analogy2KG (“Analogy to Knowledge Graph”), as an automatic pipeline that transforms text into a KG format via a fine-tuned version of information extraction (IE) algorithms for long-text analogies. The need to verify that the complex underlying analogical structure of the data is maintained was done via paired samples tests in the creation and validation of this pipeline. Graph density was used to evaluate the …

Multi-Objective Optimization Of Waste Incineration For Minimal Carbon Monoxide And Sulfur Dioxide Emission And Rate Maximization: A Case Study Of Mbezi, Mkuranga-Pwani, Tanzania, Grangay M. Nyanghura, Enock W. Nshama

Tanzania Journal of Science

Incineration is widely employed for hazardous waste disposal, but results in harmful flue gas emissions. This study optimizes a double-chamber incineration process to reduce sulfur dioxide (SO2) and carbon monoxide (CO) emissions while maximizing the incineration rate. The effects of waste mass, primary chamber temperature (PT), and secondary chamber temperature (ST) were analyzed using a full factorial design of 27 experiments. ANOVA revealed that mass had the greatest impact on emissions and incineration time, ST had a moderate effect, and PT had little influence. Regression analysis provided models for incineration time, CO, and SO2 emissions. Single-objective optimization using sequential quadratic …

A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines

Dissertations

Artificial Intelligence (AI) is transforming Supply Chain Management (SCM), yet many organizations struggle to assess their readiness for AI adoption and to understand how AI capabilities develop across maturity stages. This dissertation addresses this gap by developing a Capability Maturity Model (CMM) for AI integration in SCM, grounded in Organizational Information Processing Theory (OIPT), the Resource-Based View, and related capability frameworks. The model provides a structured approach for evaluating an organization's information-processing requirements, resource configurations, and alignment needed for effective AI-enabled supply chain operations.

Using a design science research approach, the AI-SCM CMM and its associated assessment instrument were derived …

Optimal Placement Of Electric Vehicle Chargers: A Mixed-Integer Linear Programming Model, Joubin Zahiri Khameneh, Emmanuel Fagbenle

Faculty Publications

Electric vehicle adoption is growing, but New Hampshire lags in public charging infrastructure, especially in rural areas. This gap increases range anxiety and economic inefficiencies. In this study, we developed a mixed-integer linear programming (MILP) model to optimally locate new electric vehicle chargers statewide, maximizing coverage and equity under budget constraints. The model includes geographic coverage requirements, population-weighted equity, capacity limits, and a $28 million budget. Moreover, the model recommends 855 Level 2 chargers and 149 Direct Current Fast Chargers (DCFCs) across 247 ZIP Codes, nearly doubling public charging capacity and achieving 98.8% coverage within defined service radii. The plan …

Business Process Redesign For Reducing Undelivered Product Return Losses In E-Commerce – An Explainable Ai Approach, Venkataraghavan Krishnaswamy, Deepa R, Himanshu Sharma

Journal of International Technology and Information Management

Product returns in e-commerce affect the profitability of the e-tailer. We adopt a two-stage approach to reduce undelivered product returns in an e-commerce firm. First, we develop and compare machine learning techniques—logistic regression, decision trees, Naïve Bayes, random forest, adaptive boosting, gradient boosting, stochastic gradient boosting, and deep neural networks—on their ability to predict undelivered returns. Next, we use explainable methods, such as relative importance and Shapley values, to develop insights from the best-performing machine learning model. Finally, we use these insights and the predictive model to redesign the firm’s order fulfillment and return processes. A Post-implementation evaluation of the …

Gpu-Accelerated Biased Random-Key Genetic Algorithms: Framework Optimization And Llm-Driven Configuration, Fnu Harishjitu Saseendran

Open Access Master's Theses

This thesis presents two complementary contributions to the field of GPU-accelerated evolutionary metaheuristics for combinatorial optimization, organized in manuscript format.

The first manuscript, “BrkgaCuda 3.0: A Redesigned Multi-GPU Framework for Biased Random-Key Genetic Algorithms,” presents a ground-up architectural redesign of BrkgaCuda 2.0 that enables a true multi-GPU island model for Biased Random-Key Genetic Algorithms (BRKGA). The BRKGA island model evolves multiple semi-independent populations that periodically exchange elite solutions, a structure that maps naturally to multi-GPU parallelism; however, BrkgaCuda 2.0 is confined to a single GPU. BrkgaCuda 3.0 introduces an IslandManager that distributes populations across any number of GPUs, with multiple …

Too Warm To Win Big? Unpacking The Backer Dynamics Behind Female Crowdfunding Success Using A Warmth And Competence Perspective, Dan Liu

Journal of International Technology and Information Management

While crowdfunding is often heralded as a democratized funding avenue that empowers women with higher success rates, this study reveals a more nuanced picture of gender dynamics. The Stereotype Content Model suggests that women are often perceived as warmer but less competent. Using a large dataset from Kickstarter, we find that female-led projects can attract more backers, likely due to warmth-driven appeal, but receive smaller average contributions, potentially due to concerns about risk linked to lower perceived competence. However, the total funding raised by female-led campaigns is comparable to that of male-led ones, showing no clear advantage or disadvantage. This …

Online Community Dynamics: An Analysis Using Louvain During Major Sporting Events, Anushka Jaint, Yashodhan Karulkar, Kashish Jindal, Sri Sai Harshita Gadavarthi, Sanya Gulati

Journal of International Technology and Information Management

With the power of social media transforming the way people connect and interact with each other, the dynamics of community formation on platforms such as X during major events are of crucial importance. While social media is an increasingly key driver in determining interactions, little is known about the online influence forming and developing fan communities in high-stakes events. This study looks into the development of user communities for datasets drawn from Kaggle on two of the world’s largest sporting events: the FIFA World Cup 2022, or football, and the T20 World Cup 2022, or cricket, with the aim of …

The Role Of Ict In Enhancing National Logistics Performance And Economic Productivity, Jin Ho Kim

Journal of International Technology and Information Management

This study sheds light on the transformative impact of Information and Communication Technology (ICT) on national productivity via logistics performance. By distinguishing between mobile and wired Internet speeds, the research demonstrates how these technologies influence logistics performance and, in turn, national productivity across different economic contexts. The findings reveal a nuanced relationship between ICT and logistics performance, with mobile ICT playing a more significant role in developing countries due to its accessibility and cost-effectiveness. In contrast, developed countries benefit from a balanced integration of both mobile and wired ICT. Moreover, the study highlights the mediating role of logistics performance in …

Blockchain As A Digital Coordination Infrastructure For Project Management: A Systematic Review And Integrative Framework, Cherie Bakker Noteboom, Sai Neelima Seru, Aravindh Sekar

Journal of International Technology and Information Management

Blockchain technology has gained increasing attention as a digital infrastructure capable of improving transparency, trust, and coordination in complex, multi-organizational project environments. However, existing research on blockchain-enabled project management remains fragmented and industry-focused, providing limited guidance for organizational adoption and integration. This study addresses this gap through a systematic literature review of 29 peer-reviewed studies, following PRISMA guidelines, to examine how blockchain capabilities are incorporated into project management practices across industries and maturity stages.

Grounded in Resource-Based View and Coordination Theory, the analysis employs a feature-to-process mapping approach to link six core blockchain capabilities—decentralization, transparency, immutability, smart contracts, traceability, and …

The Value Of Personal Data Ecosystems: A Flemish Media Sector Case Study, Maarten De Mildt, Melanie Verstraete, Sofie Verbrugge, Didier Colle

Journal of International Technology and Information Management

Personal Data Stores (PDSs) have been proposed as a privacy-preserving approach to data sharing that increases individual control over personal data while enabling new forms of cross-organizational collaboration. This collaboration leads to the emergence of Personal Data Ecosystems (PDEs). Despite growing interest in PDEs, limited research has examined how the organizational and economic barriers identified in prior studies manifest in practice. This paper investigates these challenges through a case study of the Flemish media sector within the Solid4Media project, which explores the use of PDSs to support data sharing and personalization across media organizations. Using a qualitative research design, data …

Responsible People Analytics For Remote-Work Decisions: A Machine-Learning Benchmark For Classifying Perceived Productivity, Ruth Menjivar, Nima Molavi, Narges Mashhadi Nejad

Journal of International Technology and Information Management

This study examines whether employee-perception survey data can support responsible people-analytics decisions about remote-work productivity. Using the public New South Wales (NSW) Remote Working Survey 2021 (N=1,512), the study benchmarks statistical and machine-learning classifiers for self-reported perceived productivity classes (same, less, or more productive when working remotely relative to onsite work), not objective output, under default, class-weighted, and resampling protocols. Main evidence comes from 5×5 repeated stratified cross-validation using macro F1 and balanced accuracy with fixed model specifications. Class-balanced separability is modest. Random Forest, CatBoost, and LightGBM form a leading cluster with overlapping confidence intervals (macro F1 ≈0.51–0.52). Affective/well-being items, …

Towards Developing A Career Technology Fit Framework And Analyzing Its Influence On Work-Related Outcomes Among It Professionals, Gunjan Tomer

Journal of International Technology and Information Management

With growing attrition rate and significant demand for skilled IT professionals, the importance of studying their behaviour has become important for both academia and industry. Despite ample amount of research, there is still a gap between theory and practice. Based on our qualitative study conducted on Indian IT professionals we propose that technology allocation might contribute in understanding the behaviour of IT professionals. We found that IT professionals evaluate the technology allocated to them based on their individual career motives. This evaluation, either positive or negative, influences their job outcomes. Further, we explored the factors that make a technology preferable …

High Technology And The Developing State: The Arrival Of Supercomputers In India, Ramesh Subramanian

Journal of International Technology and Information Management

While India has made vast strides in information technology in the last few decades, its success is mainly attributed to its software, rather than its hardware sector. In fact, India’s attempts at developing computer hardware that can match international standards have largely been unsuccessful. A notable exception is its development of a series of supercomputers that match and exceed many international standards. This paper looks at an interesting period in India’s computing history – namely the 1980s and 1990s – focusing on its development of an indigenous supercomputer. During that period, supercomputers were thought to be the sole privy of …

An Integrated Pull System Framework For Disassembly Industries: Bridging The Supply-Demand Mismatch In Duck Meat Processing, Hongchao Yu

Graduate Research Theses & Dissertations

Disassembly-based production systems, such as duck meat processing, face inherent operational challenges due to one-to-many production structures, short product shelf life, and volatile customer demand. A single carcass must be processed into multiple products at largely fixed biological ratios, while demand varies across products and over time. This supply-demand mismatch frequently leads to simultaneous surplus and shortage, resulting in unstable shipment schedules, excess inventory, and unavoidable waste. Traditional order-driven pull systems typically respond to orders independently and are limited in their ability to coordinate these interrelated effects.

This dissertation develops an integrated pull system framework for perishable disassembly processes, using …

Lean Service System Optimization In U.S. Automotive Maintenance Centers: A Time Study And Simulation-Based Approach To Reducing Service Cycle Time And Increasing Efficiency, Rakibul Hasan Sarker

All Graduate Theses, Dissertations, and Other Capstone Projects

The primary objective of this study is to measure the current service time at a U.S. automobile service center, with the aim of reducing waste and optimizing service operations through time study and simulation modeling. Inefficiencies in those service centers increase service time and labor costs, reduce service quality, and reduce workshop productivity, thereby increasing customer waiting time. In this study, real-world shop floor data were collected from a single service center, namely Jiffy Lube. Over the course of ten working days, 205 vehicle data points were acquired. Service time, bay time, and overall process time were computed and examined …