Management and Operations Commons^™

A Better Approach For Mishandled Bags Industry Measure, Ana Caroline Costa, Daniel B. Ravagnani, Domenico Giuseppe Valente, Vitor Coletti Fernandes

Graduate Student Works

Since 1987, the US Department of Transportation (DOT) has ordered US airlines to report baggage handling statistics. The Code of Federal Regulations (CFR), requests each U.S. carrier to report monthly the total number of passengers enplaned, and the total number of mishandled baggage reports (MBR), including lost, pilfered, damaged and delayed baggage. The U.S. DOT also created a mishandled-baggage rate, which represents the total number of MBRs divided by 1,000 passengers enplaned. This KPI is monthly published at the Air Travel Consumer Report. And it is used worldwide to make comparisons between regions, airports, and airlines, characterizing efficiency and consistency …

A Study On Spare Aircraft In Brazilian Airlines, Clarissa Pinheiro Pereira, Eduardo Sakashita, Eliudes Del Grande, Guilherme Bevilacqua

Graduate Student Works

All around the globe, the airlines struggle to sustain profitability. They are deeply affected by the region’s economy. It goes from the fuel price and exchange rate to the level of employment and average salary. That makes it imperative to control the cost, and also to balance very well the cost and level of service. Aircraft utilization is one KPI that measures productivity. Once the airline has a high aircraft utilization, it means that the resource has been productive, hence more cost-efficient.

On the other hand, flight cancelations and delays result in costs and passengers’ dissatisfaction. In Brazil, there is …

Automated Disruption Assistance, Christian Gruber Delamare, Douglas Cabrera Lopes, Patrice Ramos, Raioni De Oliveira Santos

Graduate Student Works

During the last decade, commercial aviation in Brazil has grown significantly, overcoming the number of 100 million passengers per year. The intense operation represents a challenge for the air carriers, especially during flight disruptions. In Brazil, besides the re-accommodation of the passengers into other flights, under certain circumstances, the ANAC 400 resolution requires the airlines to provide a series of material assistance. Meal, transport, and hotel make part of the exigences stated by the ANAC 400.

Our study aims to analyze the current process that is mainly manual and propose to automatize several steps through a self-service solution. The researchers …

An Evaluation Of The Operational Restrictions Imposed To Congonhas Airport By Iac 121-1013, Glanski O.C. Pacheco Jr., Marcus Camargo

Graduate Student Works

The objective of this study is to propose a review of the operational restrictions imposed on Congonhas airport by IAC 121-1013, seeking a balance between flight safety and operational efficiency.

The researchers calculated the landing performance (using specific software), taking into account particular aircraft system failures that increase landing distance. The results indicated that the measures imposed by the IAC have little or no effect on the operational safety increase. Additionally, the restrictions created operational complexity for the airport and reduced its efficiency by impacting airline costs. At the end of the study, the researchers suggest a reissue of the …

Contingency Fuel Reduction, Diogo Youssef, Fabiano Gomes De Oliveira, Joao Centeno, Luciano Figueiredo Vale De Oliveira

Graduate Student Works

This project reviews the minimum fuel regulations for commercial passenger flights in different countries and intends to scientifically support a change in the existing contingency fuel requirement regulation in Brazil. This change represents fuel savings for Brazilian air operations, and it deploys into competitive advantage for Brazilian airlines compared to foreign air operators. The objective of this project is to provide the Brazilian civil aviation regulators with the necessary data to justify the reduction of the contingency fuel values from the current 10% to 5%. This project bases the analysis on the historical data of fuel planning and fuel consumption …

Correct Delay Code Assignment, Alessandro Conconi, Anderson Da Silva Serafim, Vitor Cordeiro Silva, Thais Vieira Haberli

Graduate Student Works

The air transport market requires high investments, has elevated risks, and low financial return. The competition requires airlines to differentiate themselves by offering better services. On-time Performance (OTP) is an essential service; lack of punctuality affects company costs and revenues. An on-time company generates more satisfaction for travelers, retaining them. Flight delays are identified and reported by airlines through delay codes that are standardized by IATA.

A detailed and specific analysis of an airline's processes was performed to verify the quality of delay code allocation information. It also features the complete mapping of this company's delay code allocation processes and …

Segmentation Of Severe Occupational Incidents In Agribusiness Industries Using Latent Class Clustering, Fatemeh Davoudi Kakhki, Steven Freeman, Gretchen Mosher

Faculty Publications

One of the principle objectives in occupational safety analysis is to identify the key factors that affect the severity of an incident. To identify risk groups of occupational incidents and the factors associated with them, statistical analysis of workers’ compensation claims data is performed using latent class clustering, for the segmentation of 1031 severe occupational incidents in agribusiness industries in the Midwest region of the United States between 2008–2016. In this study, severe incidents are those with workers’ compensation costs equal to or greater than $100,000 (USD). Based on the latent class clustering results, three risk groups are identified with …

Use Of Logistic Regression To Identify Factors Influencing The Post-Incident State Of Occupational Injuries In Agribusiness Operations, Fatemeh Davoudi Kakhki, Steven Freeman, Gretchen Mosher

Faculty Publications

Agribusiness industries are among the most hazardous workplaces for non-fatal occupational injuries. The term “post-incident state” is used to describe the health status of an injured person when a non-fatal occupational injury has occurred, in the post-incident period when the worker returns to work, either immediately with zero days away from work (medical state) or after a disability period (disability state). An analysis of nearly 14,000 occupational incidents in agribusiness operations allowed for the classification of the post-incident state as medical or disability (77% and 23% of the cases, respectively). Due to substantial impacts of occupational incidents on labor-market outcomes, …

Evaluating Machine Learning Performance In Predicting Injury Severity In Agribusiness Industries, Fatemeh Davoudi Kakhki, Steven Freeman, Gretchen Mosher

Faculty Publications

Although machine learning methods have been used as an outcome prediction tool in many fields, their utilization in predicting incident outcome in occupational safety is relatively new. This study tests the performance of machine learning techniques in modeling and predicting occupational incidents severity with respect to accessible information of injured workers in agribusiness industries using workers’ compensation claims. More than 33,000 incidents within agribusiness industries in the Midwest of the United States for 2008–2016 were analyzed. The total cost of incidents was extracted and classified from workers’ compensation claims. Supervised machine learning algorithms for classification (support vector machines with linear, …

Benefits Of Additional Runway Crossings On Parallel Runway Operations, Sergio Ezequiel Taleisnik

Doctoral Dissertations and Master's Theses

As the air transportation industry expands, airports face numerous challenges to manage the increasing traffic. Among these problems, runway crossings are a considerable source of ground traffic inefficiency and risk. Building end-around taxiways are the only strategy to avoid crossings, but these are not always feasible, and therefore airport planners must find alternatives. This study consisted of a simulation over an airport that currently requires a vast amount of its arrivals to go through runway crossings in order to reach the apron; the airport simulation software utilized was the Total Airspace and Airport Modeler (TAAM). The process began with a …

Keeping Your Distance: The Science Of Turns-Around-A-Point And Ground Reference Maneuvers, Nihad E. Daidzic

Aviation Department Publications

Ground reference maneuvers are more important than you may think. Frequently regarded as unimportant or boring, ground reference maneuver training is often limited to a few minutes of flight instructor demonstration and brief student practice.

Providing A Piece Of The Puzzle: Insights Into The Aircraft Availability Conundrum, Jonathan D. Ritschel, Tamiko L. Ritschel, Nicole B. York

Faculty Publications

Aircraft availability (AA) is a key metric for assessing operational readiness. The declining trend in AA is a documented concern for senior Air Force leaders. This paper aims to investigate the components of non-available time and subsequently focuses on the largest and fastest growing category: not mission capable maintenance unscheduled (NMCMU). Then, utilization of aircraft platforms is examined to determine the readiness benefits of increasing available hours.

Sharing Airspace: Simulation Of Commercial Space Launch Impacts On Airlines And Finding Solutions, Janet K. Tinoco, Chunyan Yu, Rodrigo Firmo, Carlos Castro, Mohammad Moallemi

Chunyan Yu

As space vehicles travel through the national airspace systems during the launch and re-entry stages, many believe that the increasing commercial space activities will have significant impacts on commercial aviation. Airlines, in particular, are apprehensive about the immediate negative effects in terms of flight time delays, uncertainties, and costs and are increasingly expressing their concerns to government. Meanwhile, the commercial space launch industry is advancing innovation and fueling state economic growth. Hence, the safe and effective integration of commercial launch activities into airspace is of national concern. Finding an equitable solution for commercial space and for commercial airlines is clearly …

Control Failures And How To Deal With It, Nihad E. Daidzic

Aviation Department Publications

FAA Safety Seminar (GL1591497) held at Minnesota State University, Mankato Wiecking Center Auditorium at 18:00 CST on Thursday, April 18, 2019.

High Consequence Safety Research And Policy: The Us Airline Application, Calissa Spooner, Tori Kobayashi, Brent D. Bowen

Student Works

The implementation of safety programs in Flight Operations has been successful since the Federal Aviation Administration formally introduced Safety Management Systems (SMS) procedures in 2000. The addition of safety programs like SMS into aviation organizations has been confirmed to improve safety culture, communication, and overall hazard mitigation. This research explores the changes and improvements that are made in maintenance programs where an SMS is formally implemented. In the United States it is legal for children under the age of twenty-four months to fly in commercial aircraft on the lap of a parent or guardian, while being unsecured or unrestrained. Throughout …

General Aviation Hypoxia And Reporting Statistics, Timothy Holt, Jacqueline Luedtke, Jennah Perry, Michelle Hight, Claire Schindler, Pamela Ward

Journal of Aviation Technology and Engineering

Hypoxia is defined as a lack of oxygen throughout the body, which can be caused by several factors at any altitude. General aviation (GA) pilots may argue that most GA aircraft cannot attain the required altitudes where one might be more affected by hypoxia, but it is exactly that attitude that may makes pilots more susceptible to hypoxia. The impact of this hazardous attitude is even more apparent if one considers that out of the 590,038 certificated pilots in the USA, a little over 30% of them are GA pilots (FAA, 2015). The problem is that unlike airline pilots or …

Exploratory Analysis Of The Potential Use Of Augmented Reality In Aircraft Maintenance, Richard B. Keesling

Theses and Dissertations

During the last decade manpower constraints and an aging fleet, along with sustained war time operating tempo, have combined to place a significant strain on the Air Force maintenance community. Recent technological advances have enabled Immersive Technology to be applied to industrial applications in the commercial sector. This has sparked interest within the Air Force and generated various initiatives seeking to enhance readiness through the application of Immersive Technology. This research explores how Immersive Technology can be applied within the maintenance community. Semi-structured interviews were conducted to determine where the maintenance community shortfalls exist, if the available technology has the …

Product Development Process For Small Unmanned Aerial Systems, Jonathan D. Poole

Theses and Dissertations

The DoD has recognized the need for persistent Intelligence, Surveillance and Reconnaissance (ISR) over the last two decades. Recent developments with commercial drones have changed the market structure; there is now a thriving and extensive market base for drone based remote sensing. This research provides system engineering methods to support the DoD use of this burgeoning market to meet operational ISR needs. The three contributions of this research are: a process to support Small Unmanned Aerial Systems (SUAS) design, tools to support the design process, and tools to support risk assessment and reduction for both design and operations. The process …

Assessing Artificial Agent Response Time Effects On Human-Agent Teams In Variable Inter-Arrival Time Environments, David J. Canzonetta

Theses and Dissertations

Autonomous systems have gained an expanded presence within the Department of Defense (DoD). Furthermore, the DoD has clearly stated autonomous systems must extend the capabilities of their human operators. Thus, the exploration of strategies for effective pairing of humans and automation supports this vision. Previous research demonstrated that the time at which an automated agent assumes a task for its human teammate, or agent response time (ART), affects human-agent team performance, human engagement, and human workload. However, in this research environment, the time between subsequent tasks appearing to the human-agent team, or inter-arrival time (IAT), remained constant. Variable IAT environments …

United States Air Force Applications Of Unmanned Aerial Systems (Uas): A Delphi Study To Examine Current And Future Uas Autonomous Mission Capabilities, Alberto Sigala

Theses and Dissertations

As UAS technology continues to grow and enable increased autonomous capabilities, acquisition and operational decision makers must determine paths to pursue for existing and emerging mission areas. The DoD has published a number of 25-year unmanned systems integration roadmaps (USIR) to describe future capabilities and challenges. However, these roadmaps have lacked distinguishable stakeholder perspectives. Following the USIRs concept, this research focused on UAS autonomy through the lens of UAS subject matter experts (SMEs). We used the Delphi method with SMEs from USAF communities performing day-to-day operations, acquisitions, and research in UAS domains to forecast mission capabilities over the next 20 …