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“Don’T Blow A Bunch Of Cash On Vegas:” An Event Study Analysis Of President Obama’S Public Statements On Las Vegas, Paul Gift, Michael J. Gift 2012 University of Nevada, Las Vegas

“Don’T Blow A Bunch Of Cash On Vegas:” An Event Study Analysis Of President Obama’S Public Statements On Las Vegas, Paul Gift, Michael J. Gift

UNLV Gaming Research & Review Journal

In February of 2009 and 2010, President Obama made what some in the media and gaming industries construed as negative public statements regarding trips to Las Vegas. Some claimed these statements could easily be interpreted as a suggestion that companies and individuals avoid casino areas, thus doing additional harm to their surrounding economies during already tough times. In this paper, we use event study methodology to examine stock market reactions of U.S. casino-related businesses to the president’s statements. We find that President Obama’s statements were followed by significant negative abnormal returns in the segment of companies targeted more towards conventions, …


Frontline Employees’ Informal Learning And Customer Relationship Skills In Macao Casinos: An Empirical Study, Carlos S. Lam 2012 University of Nevada, Las Vegas

Frontline Employees’ Informal Learning And Customer Relationship Skills In Macao Casinos: An Empirical Study, Carlos S. Lam

UNLV Gaming Research & Review Journal

This study uses qualitative methods to better understand how the informal learning of frontline employees influenced their customer relationship skills in dealing with patrons at gaming tables, in the hope of achieving positive customer experiences in a competitive environment in Macao. As casino operators need to get their employees to work after limited formal training, they might find that their emphasis on formal training might be insufficient to provide patrons with customized service in Macao. In this context, the concept of informal learning, which is determined and directed by learners themselves to further improve what they have learned from their …


The Effect Of Online Gaming On Commercial Casino Revenue, Kahlil S. Philander 2012 University of Nevada, Las Vegas

The Effect Of Online Gaming On Commercial Casino Revenue, Kahlil S. Philander

UNLV Gaming Research & Review Journal

This study estimates the effect of the online gaming industry on the commercial casino gaming industry. The findings from this study suggest that during the pre-UIGEA period, online gaming was a moderate substitute good for brick and mortar gaming in the U.S. During this early period in the online gaming market, which was characterized by loose regulation and relatively easy access, online gaming revenue is estimated to have cannibalized commercial casino revenue at a rate of 27 to 30 cents on the dollar. A discussion of this finding’s relevance to the current gaming market and the related policy considerations is …


What Is Intellectual Capital?, Mikael Ahlgren 2012 The Penn State University

What Is Intellectual Capital?, Mikael Ahlgren

UNLV Gaming Research & Review Journal

The transformation of Las Vegas from the domestic center of gaming to the future global command center of the gaming industry is an ambitious undertaking. The city of Houston, Texas successfully underwent a similar evolution in the 1980s. Now recognized as a global hub of the energy industry, Houston's stakeholders often credit intellectual capital as a primary driver of their success. This article provides an introduction to intellectual capital theory and offers Las Vegas and its stakeholders some guidance for future examinations of the city's intellectual resources.


Las Vegas And Houston: Global Command Centers In The Sun Belt, Bo J. Bernhard, Mikael Ahlgren 2012 University of Nevada, Las Vegas

Las Vegas And Houston: Global Command Centers In The Sun Belt, Bo J. Bernhard, Mikael Ahlgren

UNLV Gaming Research & Review Journal

Apart from their notoriously hot summers, Las Vegas, Nevada and Houston, Texas appear to have little in common. Upon further scrutiny, however, the two cities have followed strikingly parallel trajectories. As a hub of commercial gaming today, Las Vegas faces challenges comparable to the obstacles Houston encountered in the 1970s and 1980s as a hub of oil and energy. The story of Houston since this downtime reflects a stunning transformation into a modern-day international city, and one that both parallels and portends a new Las Vegas. In this article, we argue that Houston provides a viable model for Las Vegas …


The World City Of Gaming, Robert E. Lang, Christina Nicholas 2012 Brookings Mountain West

The World City Of Gaming, Robert E. Lang, Christina Nicholas

UNLV Gaming Research & Review Journal

There are many routes to world city status. Most places get there by being financial, trade, or manufacturing hubs, or as is the case with the biggest and most connected world cities, a concentration of all three. Las Vegas took a different path. It achieved world city status via one key sector—gaming.


Introduction To “Las Vegas As Command Center” Special Section, Donald Snyder 2012 President and CEO, NV Energy

Introduction To “Las Vegas As Command Center” Special Section, Donald Snyder

UNLV Gaming Research & Review Journal

No abstract provided.


Regulating Gaming In The New South Africa, Baby Tyawa 2012 University of Nevada, Las Vegas

Regulating Gaming In The New South Africa, Baby Tyawa

UNLV Gaming Research & Review Journal

No abstract provided.


The Boomerang Effect: Asia's Casino Industry Growth Can "Fly Back" To Benefit Las Vegas, Jonathan Galaviz 2012 Global Market Advisors (GMA)

The Boomerang Effect: Asia's Casino Industry Growth Can "Fly Back" To Benefit Las Vegas, Jonathan Galaviz

UNLV Gaming Research & Review Journal

Boomerangs are an interesting invention. These remarkable devices can be thrown into the sky, for long distances, and then they do something amazing: they fly back to the thrower. Metaphorically speaking, the Las Vegas-based casino resort industry has thrown its "boomerang" to places like Singapore, Macau, and many other casino markets throughout the world over the last decade, with great success. Of course, many question whether this "boomerang" will indeed fly back to the thrower in the form of economic benefits. In this paper, I will lay out some key strategic concepts that argue that Las Vegas is indeed benefitting …


Cultural Indicators Of Internet Sports Betting Policy, Brett L. Abarbanel 2012 University of Nevada, Las Vegas

Cultural Indicators Of Internet Sports Betting Policy, Brett L. Abarbanel

UNLV Gaming Research & Review Journal

No abstract provided.


The Evf Model: A Novel Framework For Understanding Gambling And, By Extension, Poker, Arthur S. Reber 2012 University of Nevada, Las Vegas

The Evf Model: A Novel Framework For Understanding Gambling And, By Extension, Poker, Arthur S. Reber

UNLV Gaming Research & Review Journal

There are several senses in which the term gambling is used. All have liabilities, problems that have muddied the waters in scientific research, generated conflicting legal decisions, compromised debates over ethical and moral issues, and have led to uneven legislation. Here, a novel framework for the term is offered, based on two continuous variables: a) the Expected Value (EV) of any arbitrary game and, b) the inherent Flexibility (F) of that game. This EVF model produces a classification system for all the enterprises that can or have been called gambling. It is one that allows for more measured decisions to …


Pennsylvania Casinos’ Cannibalization Of Regional Gambling Revenues, Simon Condliffe 2012 University of Nevada, Las Vegas

Pennsylvania Casinos’ Cannibalization Of Regional Gambling Revenues, Simon Condliffe

UNLV Gaming Research & Review Journal

Gambling opportunities are expanding rapidly in the U.S. Mid-Atlantic area. Fifteen gambling venues have opened since 1996. The introduction of these venues has the potential to shift the balance of gambling activity away from New Jersey, which had enjoyed a monopoly position in the area for decades. Delaware and, more recently, Pennsylvania have entered the marketplace, raising the question of whether aggregate gambling activity has increased in the area, and whether all states have benefited. Contrary to previous research, a multivariate analysis reveals that aggregate gambling revenue among the three states has not increased with the introduction of Pennsylvania gambling …


Clustering High Dimensional Sparse Casino Player Tracking Datasets, Ross Iaci, Ashok K. Singh 2012 University of Nevada, Las Vegas

Clustering High Dimensional Sparse Casino Player Tracking Datasets, Ross Iaci, Ashok K. Singh

UNLV Gaming Research & Review Journal

In this article, we propose an iterative procedure for clustering sparse high dimensional transaction datasets, specifically two casino player tracking datasets. a common problem in clustering sparse datasets with very large dimensions is that in addition to classical techniques of clustering being unable to provide useful results, latent variable methods used for clustering often do not lead to sufficient data reduction to yield useful and informative results either. initially, we propose a straightforward resorting of the full dataset and then define an information based sparsity index to subset the sorted data. this new dimension reduced dataset is less sparse, and …


The Market For Online Poker, Ingo Fiedler, Ann-Christin Wilcke 2012 University of Hamburg

The Market For Online Poker, Ingo Fiedler, Ann-Christin Wilcke

UNLV Gaming Research & Review Journal

The recent events of the “Black Friday” – the biggest online poker networks in the USA were shut down – demonstrated the necessity to make decisions about the regulation of online poker. But although online poker is a gold mine of data, until now nobody knows where the players and their money come from. It seems that the knowledge about the online poker market has not been able to keep up with the speed of its evolution in the past years. This paper is the first to shed light on this matter. We use data of 4,591,298 poker identities from …


Examining The Rv Travelers' Camping Experience: A Social Media Approach, Jill Fjelstul, Youcheng Wang 2012 University of Central Florida

Examining The Rv Travelers' Camping Experience: A Social Media Approach, Jill Fjelstul, Youcheng Wang

Rosen Faculty Scholarship and Creative Works

The aim of this study was to analyze RV travelers' experience posted on campground online review websites. The study contributes to the relevant literature by understanding what influences the campground experience. Findings were categorized by six themes: campground attributes, campsite attributes, outdoor activities, surrounding area, campground policies, and staff. Findings also depicted major topic areas revealed in the reviewed postings. Implications were outlined for the campground owner/operator and future RV traveler as a result of this study.


Organizational-Level Rfid Technology Adoption In The Hospitality Industry, Ahmet Ozturk, Radesh Palakurthi, Murat Hancer 2012 University of Central Florida

Organizational-Level Rfid Technology Adoption In The Hospitality Industry, Ahmet Ozturk, Radesh Palakurthi, Murat Hancer

Rosen Faculty Scholarship and Creative Works

The purpose of this study was to explore the influence of technological, organizational, and environmental factors on the hospitality operators' adoption of radio frequency identification (RFID) technology. Based on a sample of 125 technology decision makers at major hospitality corporations in the US, the results of the study indicated that except stakeholder pressure, all of the technological, organizational, and environmental factors had significant impact on hospitality operators' intention to adopt RFID technology. By identifying the factors affecting hospitality operators' RFID technology adoption decisions, technology vendors could design appropriate marketing strategies to reach potential adopters and they could educate these adopters …


Customer Satisfaction Index Of Singapore 2012: Q3 Results, Institute of Service Excellence, SMU 2012 Singapore Management University

Customer Satisfaction Index Of Singapore 2012: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the sixth year of measurement.


The Crisis Of Tourism Sector After The 25th January Egyptian Revolution: Case Study Traveline Egypt, Zeinab Shawky Younis, Randa F. ElBedawy 2012 The British University in Egypt

The Crisis Of Tourism Sector After The 25th January Egyptian Revolution: Case Study Traveline Egypt, Zeinab Shawky Younis, Randa F. Elbedawy

Business Administration

The dawn of the 25th January Revolution 2011 aroused to put Egypt into turmoil of both political and economic unrest. As the dictatorship ended and the rise of democracy started, Egypt realized and woke up to find the biggest tourism problem, one of the main pillars of its economic growth falling down with a steep slope. The Importance of this study arises from its contribution at both the academic and practical levels as it tends to reflect the importance of tourism sector for the growth and the sustainability of the economic development of Egypt, adding to the fact that …


Turismo Y Agricultura. Un Modelo De "Alimentación Lenta" Para La Promoción De Productos Agrícolas Locales Por Medio Del Turismo En Asistencia De Los Menos Afortunados En Latinoamérica, Kevin Stephen Murphy, Robertico R. Croes, Po-Ju Chen 2012 University of Central Florida

Turismo Y Agricultura. Un Modelo De "Alimentación Lenta" Para La Promoción De Productos Agrícolas Locales Por Medio Del Turismo En Asistencia De Los Menos Afortunados En Latinoamérica, Kevin Stephen Murphy, Robertico R. Croes, Po-Ju Chen

Rosen Faculty Scholarship and Creative Works

Tourism increasingly plays a very important roll on the global economy of the different sectors that developed it and is now widely recognized as one of the major industries of the world, that's why tourism potential i son the promotion of one positive economic impact for the different sectors that are aimed, that`s why this article pretends to propose how that promotion of local agricultural products can be assisted with the implementation of a model of “slow nutrition” that can be developed by tourism sector on behalf of the unfortunate sector of Latin America.


Una Exploracion De La Potencial Del Turismo En La Lucha Contra La Pobreza En America Latina, Robertico Croes 2012 University of Central Florida

Una Exploracion De La Potencial Del Turismo En La Lucha Contra La Pobreza En America Latina, Robertico Croes

Rosen Faculty Scholarship and Creative Works

The poverty has been a phenomenom that has delayed and transformed the latinoamericam societies. One of each three persons that live in Latinoamerica is considerate poor, qualifier that makes reference to those people that do not have sufficient resources to satisfy their basic needs. Because of that, the present article pretends to pose the tourism activity as an alternative to figth the poverty on developing countries, this because the tourism generates employemet, currency, incomes to the governments and business opportunities. So this work is aimed to research the empirical relation between international tourism, economic growth, the reduction of poverty and …


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