Business Administration, Management, and Operations Commons^™

The Interplay Of Corporate Social Responsibility (Csr), Employees In The Convenience Store Sector, And Net Promoter Score (Nps) Impact, Musa Pinar, Faruk Guder, Tulay Girard

The Journal of Values-Based Leadership

In the realm of a convenience store business, this study aims to examine: 1) customer perceptions of CSR activities, employee behavior, and value congruity; 2) the potential impact of respondent demographics on CSR activities, employee behavior, value congruity, and the likelihood of recommending convenience stores and fuel businesses; 3) the relationships between CSR activities, employee behavior, and value congruity, and 4) the impact of CSR activities and gender on the likelihood of customer recommendation of the brand. Based on 2000 surveys from the loyalty members, the study found that CSR activities, employee behaviors, and value congruity are important for business …

Stephen Covey’S Leadership Approach And The Quest For Ethics In Leadership, Ezekiel Ifeanyichukwu Oko

The Journal of Values-Based Leadership

This article brings valuable insights from Stephen Covey’s Principle-Centered Leadership (PCL) to the limelight as a contribution to the critical efforts of leadership practitioners and scholars to remedy organizations and societies through quest for ethics in leadership and practice of value-based leadership (VBL). It explored the major ideas and content of PCL and demonstrated its significance in the current leadership research. Firstly, with a meta-analysis in comparison with five recent key theories of leadership, it revealed that those theories adopt the insights of PCL to a great extent. Secondly, subjecting PCL to the evaluative criteria of leadership ethics, it demonstrated …

Leadershift Today: Balancing Ego And Altruism, Joan F. Marques

The Journal of Values-Based Leadership

This article addresses a behavioral dichotomy that seems to be a prerequisite in proper leadership performance in today’s world, especially in organizational settings that cultivate a culture of wellness and reciprocal progress. While the involved concepts - ego and altruism - are generally familiar human traits, the need for a shift from one to the other once leadership has been attained, has not been discussed as such before. This article therefore aims to evoke within leaders the awareness of the need to shift their mindset, and therefore their behavior, from ego-driven to collective-focused once elevated into a leadership position. The …

Exploring Recognition, Rewards, And The Multi-Generational Workforce During The Covid-19 Pandemic, Sara J. Hollenbeck

Doctor of Education Program Dissertations

This study sheds light on the importance of rewards and recognition programs in improving employee engagement and highlights the need for organizations to rethink their rewards and recognition strategies to better meet the needs of multi-generational employees. One problem found in organizations was that many current multi-generational employees had low engagement due, in part, to outdated rewards and recognition programs (Agarwal et al., 2018; North, 2017; O.C. Tanner Institute, 2021). There was a gap in research regarding multi-generational employees in multiple professions and their perceptions of rewards and recognition and how those monetary and non-monetary rewards could affect their engagement …

Growth In The California Manufacturing Sector Moderates, Anderson Center For Economic Research

Anderson Center Press Releases

No abstract provided.

Supervisor Gender, Employee Creativity, And The Mediating Role Of Interaction Frequency, Holly Chadwick, R. Isil Yavuz, Crystal Xiangwen Jiang, Elzotbek Rustambekov

Management Department Faculty Journal Articles

While it is well established that leader characteristics influence employee outcomes, little is known about whether and how leader gender influences employee creativity. Traditionally, female leaders are considered a mismatch for prototypical leadership roles, resulting in less optimal employee outcomes compared to male leaders. In this paper, by drawing on social role and leader-member exchange (LMX) theories, we argue that female supervisors may have advantages over male supervisors and may serve as a catalyst to encourage employee creativity. In the empirical analyses, we test our hypotheses using data from German, Japanese, and South Korean foreign subsidiaries located in China. Results …

Chief Sustainability Officer’S Role Centrality And Corporate Sustainability Performance, Taiwo Abraham, Gabriel Owusu, Xuan Wang

Management Faculty Publications

Corporate Sustainability Performance (CSP) has gained substantial attention as firms recognize its potential impact on competitive advantage. In response, there has been a significant increase in the appointment of Chief Sustainability Officers (CSOs) tasked with managing sustainability performance and integrating systemic sustainability initiatives for business growth. In this research, we draw upon upper echelon theory and social network theory to argue that merely having a CSO does not enhance CSP. However, the centrality of CSO within organizational networks significantly augments CSP. Further, leveraging literature from institutional theory and stakeholder theory, we provide a fresh perspective on how organizations should approach …

Career Preferences Of Business Students: Traditional Career Path Or Entrepreneurship And Self-Employment?, David W. Whitlock, Ashley J. Hampton, Shanker Menon

Journal of Business & Entrepreneurship

Factors influencing career preferences of business students are explored. This study builds upon an original research project conducted in 1995, which focused on comparing pursuits of entrepreneurship versus more traditional business employment as career paths for business students. In the present study, 40 students enrolled in the senior-level capstone business course and 26 students enrolled in the freshman-level introductory business course in an AACSB accredited business school were administered surveys to determine career preferences and the factors influencing those preferences. The results of the introductory-level course are compared to those of students in the senior-level capstone business course and reported. …

Digital Transformation And Wise Leadership: Challenges And Opportunities Evidence From Government Institutions In Uae, Mohammad Al Qudah

Journal of Police and Legal Sciences

Purpose: the current study aimed at highlighting challenges and opportunities associated with digital transformation (DT) and the influence of these challenges and opportunities in wise leadership. Aspects taken into perspective included (decision-making, communication and collaboration, innovation, employee empowerment and ethical considerations).

Methodology: the study adopted the quantitative methodology through utilizing a questionnaire. The questionnaire was self-administered by (223) individuals from UAE governmental institutions. Statistical package for social sciences (SPSS) was employed in order to answer the study main questions and realize the hypotheses.

Results: Study indicated that adopting DT through the UAE governmental institutions is basically exposed to many challenges …

Strategic Flexibility And Its Role In Enhancing Institutional Excellence In The Police Case Study: The Eastern Region Police Department Of The General Command Of Sharjah Police, Abdalla Alkabouri

Journal of Police and Legal Sciences

This study aimed to know the role of strategic flexibility on the institutional excellence in the Eastern Region Police Department affiliated with the Sharjah Police Command, It was chosen because two of the service delivery centers obtained five stars within the government excellence system for the year 2023 in the country. The study used the descriptive analytical approach, a questionnaire was constructed as a tool for collecting information that is appropriate to the objectives of the study and its specific variables. A number of 82 questionnaires were distributed to the officers of the Eastern Province Police Department, who are the …

A Reviews Of Women's Outfit E-Commerce Models Using Feature Selection Techniques, Hadeer Mohamed Bekhet, Mona Nasr, Rasha Elnaggar

Future Computing and Informatics Journal

The rapid growth of e-commerce has transformed how consumers shop for fashion, including women's outfits. This study presents a comprehensive evaluation of women's outfit e-commerce models through the lens of feature selection technique. understanding customer sentiments is critical in today's marketing landscape, it provides firms with insights into how customers perceive their products and/or services and offers suggestions on how to enhance their offerings. This study aims to decipher the relationship between various characteristics in customer reviews on a women's clothing e-commerce site. Additionally, it classifies each review to determine whether it recommends the reviewed product or not, and whether …

What Teams Need: Leading Digital Creatives, Matthew Dyet

Staff Scholarship - Australia & Dubai

What Teams Need: Leading Digital Creatives was a talk at the Revelations Conference. Based on my book Great Games Need Great Leaders, this talk was focused more broadly on leadership in the creative industries due to the audience being primarily from film.

The Impact And Potential Of Digital Health Technologies, Craig Kimble, Thomas Pile, Alberto Coustasse

Pharmacy Practice & Administration

Digital technologies and smart devices are now used in every aspect of our lives. Further innovation in the digital health realm is growing and has the potential to reduce inefficiencies in the health care system by sharing health data with providers, decreasing costs related to unnecessary health care visits and improving patients’ quality of life and clinical outcomes by better tailoring treatment to the individual’s health needs.

Assessing The Effectiveness Of Smartphone Retail Shopping Apps Through The Lens Of Customer Value, Satisfaction, And Loyalty, Jean B. Ntahontuye

Doctor of Business Administration (DBA)

Retail e-commerce revenue was $904.9 billion in 2022; of this amount, $431.4 billion was realized via smartphone retail shopping apps, which is a 95% increase from 2019, and retail e- commerce is projected to exceed $1.7 trillion by 2027 (Statista, 2023a). Given the increasing popularity of these apps among consumers, management and marketing literature continues to debate what makes consumers accept and adopt retail shopping apps as their preferred online shopping method. Failure to understand what motivates consumers to repeatedly buy household goods via smartphone retail shopping apps may cause retailers to mistarget their customers by allocating scarce resources to …

Career Commitment Of Female Mid-Level Leaders In The Tourism And Hospitality Industry In The State Of Florida: A Narrative Inquiry Approach, Amy M. Bernard Harrelson

PhD in Organizational Leadership

The tourism and hospitality industry (THI) is the leading industry in the state of Florida's economy, yet it faces challenges related to workforce retention and leadership diversity. The aim of this dissertation was to explore the career commitment of female mid-level leaders within this industry, focusing on the factors influencing their commitment to their careers in the THI. This study involved in-depth interviews with three female mid-level leaders working in the THI in the state of Florida, using a qualitative research method with a narrative inquiry approach. The findings revealed that these leaders are driven by a profound passion for …

The Influence Of Coaching Behaviors On Gen Z Collegiate Athletes And Team Morale, Erik Bennett

PhD in Organizational Leadership

A coach's behavior significantly influences both athlete and team morale. As a generational change occurs, the behaviors exhibited by coaches may also require change. As members of Generation Z (Gen Z) begin to fill collegiate sports rosters, understanding their unique characteristics and preferences becomes critical for effective coaching strategies. Drawing upon generational studies and the interviews of six collegiate athletes within the Gen Z cohort, how coaching behavior influences collegiate athletes' athletic performance and team morale was analyzed within this cohort. Using a qualitative approach, data gathered from the six Gen Zaged collegiate athletes were analyzed to reveal patterns of …

A Quantitative Study Of The Influence Of Emotional Intelligence On The Ministerial Effectiveness Of Executive Pastors As Scored By Their Lead Pastors., Thomas P. Frisinger

PhD in Organizational Leadership

Over the past two decades, churches have expanded their pastoral staff to include executive pastors (XP) to support lead pastors (LP) by mitigating stress and enhancing effectiveness (Krenz-Muller, 2022; Tidwell, 2020) in finances, facilities, and governmental entities, and staff oversight and development. This study involved an examination of the relationship between the emotional intelligence (EI) levels of XPs, using the TEIQue-SF (Cooper & Petrides, 2010), and their perceived ministerial effectiveness (ME) as assessed by LPs on the Ministerial Effectiveness Survey (MES; Dobrotka & Frisinger, 2024). The aim of the study was to identify any significant correlation between XPs and ministerial …

How Leaders Make Sense Of Esg To Lead Sustainable Businesses: Multiple Case Studies, Tiffany M. Crosby

PhD in Organizational Leadership

This multiple case qualitative research study involved an exploration of ESG leadership in four publicly-traded Midwestern U.S. sustainability-oriented companies to determine what the process of leading ESG looks like, how sustainability leaders integrate environmental, social, and economic goals, and how an organization’s internal and external affect sustainability leadership. Numerous quantitative studies have linked prevailing behavioral leadership theories to improved financial performance outcomes for sustainability-oriented companies, but qualitative research into ESG leadership practices has been limited, creating a gap that is addressed through this study. Using a conceptual framework grounded in upper-echelon and stakeholder theories, the ESG leadership practices of an …

Workshop Series: Embark On Your Journey Of Growth And Development, Heather Wilharm

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Overview: Embark is a workshop series structured to assist entry-level associates in beginning, continuing, or restarting a journey of growth and development by offering each participant valuable knowledge, tools, and strategies to become a lifelong learner.

Project Themes: The curriculum consists of three steps, each with three to four modules. Step One—During Step One, each participant will understand their real (and true) needs, desires, goals, strengths, and everything else that makes you tick. Step Two—During Step Two, each participant will learn what it takes to optimize their performance which will inform their individualized growth and development plan. Step Three—During …

The Blessed Assembly: Irreplaceable Physical Co-Presence In Worship And Healthy Hybridity Reimagined After The Pandemic In The Digital Age, Yvette, Ying Wai Lau

Doctor of Pastoral Music Projects and Theses

Because of the unprecedented and unexpected force of the pandemic since 2020, most churches around the world have experienced some online worship during the lockdown of their cities or the mandated closure of the church buildings. For many people, online worship seems to be an equivalent, if not better, alternative for gathering together—a physical co-presence in worship—even after the pandemic has ended. As necessary and vital as online worship experiences have been for Christians during the pandemic, the witness of the church from Pentecost throughout Christian history indicates that gathered worship in physical spaces is irreplaceable for faith formation and …