Business Administration, Management, and Operations Commons^™

A Phenomenological Study On The Followership And Follower Dissent Experience Of Black/African American Female Healthcare Leaders, Shella M. Miller

PhD in Organizational Leadership

Although followership has traditionally been viewed as self-explanatory and innate, it is critical to leadership success and deserves equal scrutiny. Despite its recognized importance to leadership, followership theory remains underdeveloped and understudied, particularly in relation to intersectional factors, such as race and gender and the followership experience of individuals. This gap is particularly salient in today's diverse healthcare settings, where diverse representation and effective leadership and followership are critical for addressing pressing healthcare challenges, including health disparities. Black/African American women are disproportionately represented in entry-level roles compared to leadership positions within healthcare and often face unique challenges related to their …

Dangling Bridge Builders: Exploring The Personal And Professional Experiences Of Dei Executives With Workplace Belonging, David E. Jackson

PhD in Organizational Leadership

This phenomenological study explores the experiences of African American chief diversity officers (CDO) with workplace belonging in organizations where they implement diversity, equity, inclusion, and belonging (DEIB) initiatives. Through interviews with six CDOs across various sectors, the research examines how their backgrounds, identities, and organizational climates influence their perceptions and experiences of belonging. The study reveals five key themes: organizational experience, systemic disruption, identity politics, environmental incongruence, and workplace resilience. Findings indicate that CDOs often face unique challenges related to their marginalized identities, systemic barriers, and organizational resistance to change. Their journeys to leadership are characterized by personal experiences with …

Alumni Giving At A Christian Liberal Arts College That Originated As A Bible College, Joel K. Johnson

PhD in Organizational Leadership

Alumni giving is a critical revenue stream for Christian liberal arts colleges that originated as Bible institutions. This dissertation includes an in-depth case study of the patterns and determinants of alumni donations, focusing on the transition from Bible colleges to liberal arts institutions and the subsequent impact on alumni giving behaviors. Quantitative data from a member institution of the Council for Christian Colleges and Universities were analyzed to explore the influence of demographic variables of age, marital status, and era of institutional operation on alumni contributions. This research addressed six key questions, including comparisons of the participants' mean giving to …

The Influence Of Organizational Culture On Mission Drift In A Christian University, Mark Reddy

PhD in Organizational Leadership

This study addressed a critical gap in the literature by investigating the relationship between organizational culture and mission drift within Christian higher education. While mission drift has been widely discussed in popular press, limited academic research has explored the factors influencing it, particularly organizational culture. Utilizing the Denison Organizational Culture Survey (DOCS) and the Mission Drift Survey, this study evaluated how culture influences mission clarity and safeguards against mission drift in a Christian university. Findings reveal that consistency and mission from the DOCS are strong predictors of mission clarity, with both showing statistical significance (p < .001). In addition, the DOCS elements predicted safeguards against mission drift through consistency and mission at the significance level of p < .05. The study’s results highlight the importance of consistency and mission in combating mission drift, offering Christian higher education institutions practical insights for reinforcing their foundational goals. Additionally, the research contributed to validating the Mission Drift Survey in an academic context, broadening its potential application beyond business and into higher education sectors. This topic is growing, and further research is needed to expand on these findings and explore additional organizational cultural factors.

The Role Of Leader-Member Exchange In Building High Performers, Akeem J. Robinson

PhD in Organizational Leadership

This qualitative case study examined the critical factors that affect job satisfaction, commitment, and overall performance among high performers recognized as Employee-of-the-Month (EOM) winners within multiple healthcare systems, as well as insights from professionals in human resources, education, and higher education sectors, to provide a broader understanding of leadership dynamics and performance across different industries. By exploring how these award-winning employees perceive and navigate their relationships within the organizational hierarchy and among their peers, the results provide valuable insights into the relational qualities that influence their interactions with both leaders and team members. The study leveraged the leader-member exchange (LMX) …

A Study On The Impact Of Relationship Strength In Technological Collaboration Networks, Absorptive Capacity, And Leadership Regulatory Focus On Team Ambidextrous Innovation, Zhen Li

Dissertations and Theses Collection (Open Access)

In the context of rapid global economic development, competition among enterprises has become increasingly fierce, making innovation the core driving force for maintaining competitive advantage and promoting sustainable development. This paper explores the impact of relationship strength within technological collaboration networks, absorptive capacity, and leadership regulatory focus on incremental and radical innovation. The study finds that while relationship strength has no significant impact on incremental innovation, it has a negative effect on radical innovation. The absorptive capacity within technological collaboration networks positively influences both types of innovation. The research also highlights the critical role of leadership regulatory focus: High prevention-focus …

Impact Of Industrial Park Platforms On Sme Financing: Evidence From The Ld Park, Zhendong Liu

Dissertations and Theses Collection (Open Access)

Small and medium-sized enterprises (SMEs) are essential to the Chinese economy. However, when seeking financing, SMEs often face stricter financing conditions and higher financing costs due to information asymmetry in the market, commonly referred to as the problem of “difficult and expensive financing.” This issue severely limits the growth potential of SMEs. This study explores the positive role that industrial parks play as a bridge between banks and SMEs in alleviating the “difficult and expensive financing” problem. The study surveyed 54 industrial parks and collected 268 valid questionnaires from banks, industrial parks, and SMEs. The data analysis yielded the following …

Zero Textbook Cost Syllabus For Bus 9430 (Business Analytics Projects Management), David Messineo

Open Educational Resources

This course delves deep into the pivotal roles, multifaceted opportunities, and inherent challenges faced by organizations aiming to harness business analytics as a competitive edge.

• Business Analytics Frameworks: We'll tap into various frameworks such as Lean, Six Sigma, Benchmarking, Kaizen, Value Chain, Balanced Scorecard, and Strategy Maps. While prior knowledge of these is not mandatory, a little research will prove invaluable when tackling class assignments.

• Project Lifecycle Management: The course draws upon CRISP-DM, Design Thinking, Story-Telling, Systems Thinking, TQM, and Agile/Kanban Methods to instill and enhance a culture of data-driven, evidence-based decision-making in an enterprise.

Prior exposure to these methodologies …

How An Mda Policy Becomes State Law, Daniel Miller Dds, Tom Steinbis

The Journal of the Michigan Dental Association

The MDA Committee on Government and Insurance Affairs is addressing concerns raised by dentists regarding the use of virtual credit cards (VCCs) by insurance companies, which have led to financial challenges such as transaction fees and delayed payments. The MDA has initiated a structured legislative process to resolve the issue, involving data collection, policy review, and drafting a bill in collaboration with legal experts and insurance companies. The legislation, introduced by Rep. Sharon MacDonell, aims to ensure that dental practitioners have alternative payment options that guarantee full reimbursement. The MDA continues to advocate for the bill through the legislative process, …

The New Professional: Debt Repayment Strategies: What New Dentists Should Know, Amrita Patel Dds

The Journal of the Michigan Dental Association

Dentists face significant financial challenges due to educational and practice-related loans. Effective debt repayment strategies are essential for financial stability and long-term success. Dentists should prioritize high-interest debts and explore consolidation or refinancing options to simplify debt management and reduce interest costs. Popular repayment methods include the "snowball" and "avalanche" methods, focusing on either debt balances or interest rates. Income-driven repayment plans for federal educational loans offer flexibility and potential forgiveness. Financial literacy, budgeting, emergency funds, and professional advice are key to successful debt management.

The Influence Of Leaders’ Emotional Intelligence And Employees’ Emotional Intelligence On Employee Engagement, Mildred D. Usher

Doctor of Education (Ed.D)

The influence of emotional intelligence (EI) on employee engagement (EE) is significant. However, limited research exists on how both perceived leaders' EI and perceived employees’ EI influence EE. Identifying predictive factors that contribute to EE is crucial to organizational success. The current study examined 96 retail employees residing in the U.S. The purpose of the non-experimental, quantitative study was to examine the relationship between perceived leaders' EI and perceived employees' EI on employee engagement in U.S. Southwest region retail organizations. An online multi-sectional survey including demographic questions, the Self-Report Emotional Intelligence Test (SSEIT), and the Utrecht Work Engagement Scale (UWES) …

Behavioral Factors Associated With Patients' Non-Attendance: A Retrospective Study In An Outpatient Specialty Clinic At A Women's And Children's Hospital In Singapore, Yue Tang, Houyuan Jiang, Jingui Xie, Zhichao Zheng, Chui Yee Loke, Bee Keow Goh

Research Collection Lee Kong Chian School Of Business

Background: This study aimed to identify behavioral factors that affect patient attendance in outpatient clinics, especially those related to rescheduling. Methods: A retrospective study was conducted on 20,386 appointment records for 6,252 patients in an outpatient specialty clinic at a women’s and children’s hospital in Singapore over 34 months (January 2012–October 2014). Multivariate logistic regression was used to analyze the influence of independent variables on appointment no-shows. Results: The average no-show rate of the study population was 28.87%. Patient historical behaviors were significantly associated with appointment attendance. In particular, a larger number of previous visits, more historical no-shows, more historical …

Ecosystem-Oriented Development Of New Energy Vehicle Industry And Its Spillover Effects, Jianli Li

Dissertations and Theses Collection (Open Access)

The vigorous development of the manufacturing industry, along with advancements in technologies such as the Internet, has propelled the growth of China's new energy vehicle (NEV) industry, and exhibited characteristics of ecosystem-oriented development, which has brought positive impacts on both China's economic and social development. Benefiting from China's policy environment and developmental foundation, the Chinese automotive industry has achieved a leapfrog development in the field of new energy, with China ranking first in global sales and the penetration rate of NEVs continuously increasing. As power batteries and other domains continue to improve and intelligent driving technologies make constant breakthroughs, NEVs …

Understanding The Governance And Inheritance Mechanism Of Fujian Merchants From The Perspective Of Modern Economics, Feiyan Zhang

Dissertations and Theses Collection (Open Access)

Under the general background of globalization and market economy, Chinese enterprises are embracing advanced governance models around the world, and facing the challenge of effectively combining them with local culture. In the history of China, Fujian (Min) merchants formed a famous commercial group, leaving modern enterprises some precious enlightenment in its unique governance and inheritance mechanism. This research will extensively explore the governance mechanism of Fujian commercial group and assess its potentials and enlightenment for application in the system of modern enterprises. This research aims to provide theoretical and practical guidance for the development of a governance model matching with …

The Impact Of S2b2c Model On The Performance Of Chain Enterprises, Qingyang Zhao

Dissertations and Theses Collection (Open Access)

As the economy is highly developed today, enterprises are studying how to improve channel efficiency, customer loyalty, and supply chain stability along the value chain to ensure their competitive advantages. By observing the development of key chain-operated enterprises in China over the past 20 years, this study proposes to examine the impact of constructing an S2B2C model on corporate performance. A foundational theory has been established, and a theoretical framework has been analyzed. Following a logical order from the abstract to the concrete and from theory to practice, a combination of case studies and empirical analysis is employed to evaluate …

How Mda Advocacy Saves You Money – And More, Michelle C. Dziurgot Dds

The Journal of the Michigan Dental Association

The editorial emphasizes the value of the Michigan Dental Association’s (MDA) advocacy efforts in improving the dental practice environment and saving dentists money. Key initiatives include a bill ensuring dentists receive full payment without fees, laws regulating network leasing, and the elimination of a state tax on dental prosthetics. The MDA also helped expedite dental office reopenings during COVID-19 and ensured dental professionals were prioritized for vaccinations. Additional efforts include regulating mobile dental operations and updating regulations around sharps container replacement. The editorial encourages support for MDA advocacy through engagement and donations to the MDA Dental PAC.

Dentistry And The Law: Update On The Ftc’S Rule Banning Covenants Not To Compete, Daniel Schulte Jd

The Journal of the Michigan Dental Association

The Federal Trade Commission's (FTC) Final Rule to ban most employee non-compete agreements, originally set to take effect on September 4, 2024, has been delayed due to ongoing litigation. Court decisions in Pennsylvania and Texas have resulted in conflicting rulings regarding the FTC's authority to enforce such a ban. A Pennsylvania district court upheld the FTC's power to regulate non-compete agreements, while a Texas court ruled against it, declaring the ban arbitrary and capricious. No appeals have been filed yet, and the issue remains unresolved, with potential appellate court decisions and the results of the presidential election likely influencing the …

Staff Matters: Things For Practices To Consider During The Election Season, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

The column addresses how a practice owner can support staff who wish to vote in person during a busy workday while maintaining a respectful and productive work environment. Suggestions include offering flexible scheduling or paid time off to allow voting, along with proactive communication to understand staff needs. It also highlights the importance of setting clear boundaries for political discussions in the office to prevent disruptions and maintain a respectful atmosphere. Emphasizing civility, respect, and patient care, the column advises discussing these expectations with staff to avoid conflicts.

Mda Foundation: The Mda Foundation’S Access To Care Grants Are On The Rise, Anne Berquist

The Journal of the Michigan Dental Association

The MDA Foundation has increased its grant awards by 13.5% this year, providing $117,500 to 12 organizations focused on improving access to dental care. Notable recipients include the Gary Burnstein Clinic, awarded a second Diversity and Inclusion grant, and three new organizations: the Shelter Association of Washtenaw, Trinity Community Care, and the Grand Rapids Children’s Museum. Several returning grantees, including Malta Clinic and VINA Clinic, saw increased funding to continue offering free or reduced-cost dental services. Despite slight reductions for a few organizations, the overall grant program expanded, with the Foundation’s total awards increasing by 7.3%. The Foundation continues to …

Outcome Of Vital Pulp Therapy Using Mta And Biodentine In Permanent First Molars With Or Without Pulpitis In Pediatric Patients, Daniel Nho Dmd, Ms, Susan Paurazas Dds, Ms, Mhsa, Mazin Askar Bds, Ms, Salwa Atwan Dds, Ms

The Journal of the Michigan Dental Association

Purpose: This study evaluated the outcome of vital pulp therapy (VPT) in permanent first molar teeth using Biodentine (Septodont, Saint Maur des Fosses, France) or ProRoot MTA (Dentsply Tulsa Dental Specialties, Johnson City, Tenn.) in pediatric patients. Methods: Permanent first molar teeth with or without a history of pulpitis from patients aged 7 to 14 years old were treated at the Graduate Endodontic Clinic from September 2007 to August 2022. A retrospective cohort clinical trial was conducted. VPT was performed on a total of 22 teeth. There were 13 teeth in the Biodentine (BD) group and nine teeth in the …