Business Administration, Management, and Operations Commons^™

Integrate A Conflict Resolution Session Into The Freshman Engineering Problem Solving Course To Improve Students’ Ability To Solve Interpersonal Team Conflicts, Xinyu Zhang, Jeremy G. Roberts

Faculty & Staff Scholarship

The project-based freshman engineering course entitled “Engineering Problem Solving I” in the Fundamentals of Engineering Program (FEP) at West Virginia University (WVU) requires students to work in teams to complete engineering design projects. Many students are lacking in their team dynamics, particularly in handling inter-team conflicts, which can seriously hinder their learning and future coping with conflict. When a conflict happened within a team, students hesitated to enforce their team charters, which defines the project parameters and the team’s standard of conduct. Some students avoided confronting the difficult team members, some waited for the instructor to handle the issues for …

Comparative Analysis And Best Practices Of Experiential Marketing, A Look Into Sensory Marketing, Cameron J. Bielat

Experience Industry Management

As the experiential marketing industry has begun to take precedent over prior marketing methods, organizations are learning to capitalize on customer immersion and relationship development, done so through sensory marketing. This review works to evaluate and measure multiple large experiential conferences within their respective industries. The purpose of this study is to examine the sensory-activating marketing practices, also known as sensory-marketing activations, present within the emerging experiential marketing industry, with a highlight on the best practices within major organizational conferences. Within this study there is a detailed instrument that is used as a guideline to evaluate key experiential marketing tactics. …

Does An Information Technology Investment Contribute To Company Performance: A Further Examination Of The Productivity Paradox, Marc D. Sollosy, Ricky J. Weible

Management Faculty Research

This article continues the discussion examining IT’s contribution on firm performance. Byrnjolfsson (1993) identified what is known as the “productivity paradox” and posited a number of reasons for it. Carr (2003) added fuel by suggesting IT is ubiquitous and provides no significant firm advantage. This study does identify that industry type and size matters. Utilizing the position of CIO, or similar, as a proxy for IT emphasis, the study finds that non-IT intensive organizations, with annual sales less than $101million do achieve performance advantages over firms without an IT emphasis. The implication being that the debate is far from over.

Three Views For Explaining And Resolving The Recruitment And Retention Challenges Of The Explosive Ordnance Disposal (Eod) Career Field, John A. Johnson

Theses and Dissertations

Retention among the Air Force Explosive Ordnance Disposal (EOD) career field has been a concern since the start of the war on terror. Now, as recruiting quotas are not being met, that concern is growing for senior leaders. In the coming years, retention and recruitment will be of the utmost importance to ensure full mission capability. This research analyzes two streams of data, 15 years of manpower information and the results of a survey administered to first-term Airmen, to identify the variables that have the greatest impact on turnover. An additional dataset, personnel data from more than 2,000 EOD candidates, …

Insight-Driven Sales Management, Hesham O. Dinana

Faculty Book Chapters

In the new VUCA (Volatile, Uncertain, Complex and Ambiguous) world that we live in, there are new rules that will reshape many of the components of sales management, from prospecting, to lead qualification, to closing and relationship management. This chapter will explore the impact of technology, data proliferation, and omni-channel customer touch points on how organizations will manage their sales process and the sales teams in the integrated online and offline worlds (O2O sales). The digital-age consumer and the digital-age sales team will have different communication needs and tools that need to be addressed by sales leaders to ensure their …

Staff Matters: Employee Rights And The Whistleblower’S Protection Act, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Staff Matters column on employee rights and the Whistleblower Protection Act.

J Mich Dent Assoc March 2020

The Journal of the Michigan Dental Association

The 75th anniversary of the transformative public health initiative, community water fluoridation, is commemorated in this issue. Originating in Grand Rapids in 1945, its profound impact is explored, emphasizing ongoing celebrations and the imperative of continued advocacy for future generations. The response to the Fling water crisis illustrates colleagues' efforts to restore trust in community water. The publication encompasses insights into the evidence-based dentistry search process and its practical implementation, while offering valuable departmental articles including Dentistry and the Law, Human Resource/Staff Management guidance, and essential updates in News-You-Need.

A Comparison Of Sbir Investment Methods: Afwerx Vs Legacy, Evan A. Gist

Theses and Dissertations

The AFWERX Open Topic (AOT) program uses funding from the United States Air Force’s (USAF) Small Business Innovation and Research (SBIR) budget to adapt commercial technology to USAF needs. The AOT approach to small business investment is markedly different from that of legacy SBIR investment methods. This research is a comparison of processes and outcomes for AOT and legacy SBIR. The first axis of comparison is on commercialization rates. Applying a legacy definition of commercialization on a sample of AOT contracts, we found AOT’s commercialization to be 37% (compared to an 8.8% for legacy SBIR). We caveat this finding by …

Changes In Decision-Making Authority When Chaebol Firms Grow: From The Perspective Of Non-Family Managers, Changhwan Kim

Dissertations and Theses Collection (Open Access)

What changes do non-family managers in large family firms such as chaebols (Korean conglomerates) observe in their decision-making authority when their organizations grow? The intuitive expectation is that non-family managers' decision-making authority will grow in conjunction with the successful expansion of the business and growth of the firm.

Based on 45 in-depth semistructured interviews with non-family managers from a wide range of chaebol firms, this study analyzes how non-family managers perceive the change in their decision-making authority and the cause of this change.

The findings indicate that respondents perceive that their decision-making authority does not increase with the growth of …

Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray

Electronic Theses, Projects, and Dissertations

The Malcolm Baldrige Framework for Performance Excellence outlines best practices for strategic and operational processes. Enterprises that achieve the award do so not for the award itself – but for the transformation that takes place along the way. Although the fifty-page summaries of Malcolm Baldrige award winning organizations are posted on the National Institute of Science and Technology (NIST) (https://www.nist.gov/baldrige/award-recipients), the process and effort used to create such applications has not been documented. This project documents and provides an internal perspective and lessons learned from the early stages of the Malcolm Baldrige journey for a medium size financial institution. The …

2020-02-27 Agenda Book - Special Meeting & Work Session, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents special called meeting and work session of February 27, 2020.

2020-02-24 Message From The President Regarding New Provost, Morehead State University. Office Of The President.

Faculty Senate Records

Announcement distributed by the Office of the President on the appointment of a new Provost and Vice President of Academic Affairs on February 24, 2020.

Board Of Trustees Minutes, Feb 21 2020, Indiana State University Board Of Trustees

Board of Trustees

No abstract provided.

2020-02-20 Faculty Senate Regent Report, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Regent report from February 20, 2020.

2020-02-20 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from February 20, 2020.

2020-02-20 Faculty Senate Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate newsletter from February 20, 2020.

Strategy And Marketing: Can Alignment Be Measured?, Stephen Carlson

Atlantic Marketing Association Proceedings

No abstract provided.

Strategic Aspects Of E-Commerce Related To V-Commerce, V-Learning, And Disaster Relief, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Wells Fargo And Trust Issues: Impact On Financial Banking, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

From Steel Mill To State Department

DePaul Magazine

Ambassador Carmen Lomellin (MBA '84) is a proud advocate for women, children and immigrants. After getting her MBA while working at Inland Steel in Chicago, she worked in a variety of capacities for the City of Chicago. She stumped for Hillary Clinton in her bid for the U.S. presidency and represented the United States under President Barack Obama as ambassador Organization of American States. She worked with scholars at DePaul to publish "In Modern Bondage: Sex Trafficking in the Americas." She now runs a successful consultancy.