Old Dominion University
Misurata University
St. John’s University, Tobin College of Business, New York, USA
University of Richmond
Miami University
University of Montana
Brigham Young University
Marshall University
Izmir University of Economics
Ai-Oriented Digital Governance And Financial Transparency: Evidence From Chinese Listed Firms,
2026
Shandong University of Science and Technology
Ai-Oriented Digital Governance And Financial Transparency: Evidence From Chinese Listed Firms, Yulun Gu Mr.
Bulletin of Monetary Economics and Banking
This study investigates whether Chinese listed firms’ financial transparency improves with AI. Our main AI measure is AI-related disclosure intensity based on annual report text. We validate it using firm-year proxies for AI-related patents and AI/software investment to reduce potential symbolism. We add extensive controls, governance covariates, and mechanism tests to support the instrumental-variable results. From 2011 to 2023, we measured transparency through stock-exchange disclosure quality ratings and AI through annual report AI-related language for 1,028 Shanghai and Shenzhen Stock Exchange firms. Using provincial internet penetration as an AI instrument, we estimate two-way fixed effects models and address endogeneity using …
From Polarization To Partnership: Developing A Trust-Repair Model For Cross-Partisan Work Relationships,
2026
University of South Florida
From Polarization To Partnership: Developing A Trust-Repair Model For Cross-Partisan Work Relationships, Edward C. Tomlinson
River Cities Industrial and Organizational Psychology Conference
Political polarization increasingly shows up at work not only as disagreement, but as a trust problem that undermines collaboration, psychological safety, and everyday coordination. In this talk, I describe my own experiences in Braver Angels (a nationwide depolarization group) inspired my development of a conceptual model of trust repair in politically polarized workplaces. I also present new empirical evidence on how political differences shape perceptions of co-worker trustworthiness, and I outline a measurement agenda to support practical interventions. In my 2025 Human Resource Management Review article, I argued that trust repair in politically charged contexts is often a mutual process …
Comparing Explanations Of Employees’ Brand Citizenship Behavior And Negative Word Of Mouth,
2026
Black Hills State University
Comparing Explanations Of Employees’ Brand Citizenship Behavior And Negative Word Of Mouth, Sang Bong Lee, Steven Liu, Carl Maertz
International Journal of Applied Management and Technology
A gap remains in the literature regarding the relative and incremental contributions of constructs derived from distinct theoretical perspectives in predicting brand citizenship behavior (BCB) and employee negative word of mouth (NWOM). Using two surveys of 304 Korean employees conducted one week apart, this study compared perceived organizational support (POS), horizontal and vertical collectivism, and impression-management motives. Structural equation modeling linked POS negatively to NWOM and horizontal collectivism positively to BCB; other focal paths were nonsignificant. POS had a significantly more negative NWOM path than other predictors, whereas BCB paths did not differ significantly. Supplementary composite-score regressions showed significant incremental …
2026-11-05 Faculty Regent's Report,
2026
Morehead State University
2026-11-05 Faculty Regent's Report, Morehead State University. Faculty Senate.
Faculty Senate Records
A report submitted by the Faculty Senate Regent to the Faculty Senate on November 5, 2026.
2026-11-05 Revision To Pac-1 - Third Reading,
2026
Morehead State University
2026-11-05 Revision To Pac-1 - Third Reading, Morehead State University. Faculty Senate.
Faculty Senate Records
The third reading of the revisions to PAc-1 submitted to the the Faculty Senate on November 5, 2026.
2026-11-05 Revision Of Pac-10 - Second Reading,
2026
Morehead State University
2026-11-05 Revision Of Pac-10 - Second Reading, Morehead State University. Faculty Senate.
Faculty Senate Records
The second reading of the revisions for PAc-10 submitted to the Faculty Senate on November 5, 2026.
2026-11-05 Resolution To Desolve The Student Affairs Committee,
2026
Morehead State University
2026-11-05 Resolution To Desolve The Student Affairs Committee, Morehead State University. Faculty Senate.
Faculty Senate Records
A resolution to remove and dissolve the Student Affairs Committee submitted to the Faculty Senate on November 5, 2026.
2026-11-05 Dissolution Of The Student Affairs Commitee,
2026
Morehead State University
2026-11-05 Dissolution Of The Student Affairs Commitee, Morehead State University. Student Government Association.
Faculty Senate Records
A notice of dissolution of the Student Affairs Committee, from the Student Government Association, submitted to the Faculty Senate on November 5, 2026.
2026-11-05 Faculty Senate Newsletter,
2026
Morehead State University
2026-11-05 Faculty Senate Newsletter, Morehead State University. Faculty Senate.
Faculty Senate Records
Faculty Senate newsletter from November 5, 2026.
Advancing Pfac Initiatives, Effectiveness, And Visibility Through Strategic Planning And Assessment,
2026
Suffolk University, Boston, Massachusetts, United States
Advancing Pfac Initiatives, Effectiveness, And Visibility Through Strategic Planning And Assessment, Aimee Williamson, Katherine Litterer
Patient Experience Journal
Patient and Family Advisory Councils (PFACs) are a growing approach for engaging patient and family voices into healthcare organization decisions and projects. While their importance is well accepted in the literature, individual councils often grapple with practical challenges and a desire to elevate visibility and impact. Over the last ten years, Boston Children's Hospital's Family Advisory Council (FAC) has embedded strategic planning practices into council governance and operations to elevate council functioning and drive innovation. Beginning with an initial formal strategic planning and visioning process in 2016, followed by annual prioritization and strategic planning refresh sessions every three years, the …
A Dynamic Three-Stage Co-Design Process For Developing An Assessment Scale For Children With Neurodevelopmental Conditions,
2026
Discipline of Psychiatry and Mental Health, School of Clinical Medicine, University of New South Wales, Sydney, Australia AND Ingham Institute of Applied Medical Research, Liverpool, NSW, Australia
A Dynamic Three-Stage Co-Design Process For Developing An Assessment Scale For Children With Neurodevelopmental Conditions, Syeda Ishra Azim, Christa Lam-Cassettari, Tsz Ying Wong, Ping-I Lin, Antonio Mendoza Diaz, Anne Masi, Kylie-Ann Mallitt, Alicia Montgomery, Catherine Mchugh, Andrew Whitehouse, Mark R Dadds, Valsamma Eapen
Patient Experience Journal
Background: Involving patient partners and diverse stakeholders in research is increasingly recognised as essential for aligning outcomes with patient priorities and improving service design. Co-design brings together individuals with lived experience, professional insights, and technical knowledge to improve research tools. Objective: This case study describes the process of co-designing a user-friendly assessment scale for children's developmental issues. It highlights the collaborative effort to integrate the unique perspectives of diverse stakeholders, including families and service providers. Methods: A three-stage iterative approach was used to collect qualitative data gathered through semi-structured interviews engaging adults with lived experience, parents, clinicians, and disability service …
Optimizing `People-Centred Care' Best Practices In A Multi-Site Community Hospital: A Case Study,
2026
William Osler Health System
Optimizing `People-Centred Care' Best Practices In A Multi-Site Community Hospital: A Case Study, Kimberly Johnston, Carla Arpa, Mary Jane Mcnally, Veronique Boscart, Shalini Pattabiraman
Patient Experience Journal
Objective: In 2016, The World Health Organization issued a People-Centred Care Policy Framework highlighting the importance of engaging and empowering people and communities, where care is coordinated around people's unique needs and preferences, is affordable, timely and safe. A multi-site community hospital set out to advance patient and family engagement through the Registered Nurses Association of Ontario (RNAO) Best Practice Guideline (BPG) on People Centred Care (PCC) and a modification of the Health Quality Ontario Patient Family Engagement Framework. Methods: This intervention study implemented the BPG for PCC with several initiatives directed towards improving patients' perception of their involvement in …
Improving Patient Experience Scores Through Patient Experience Coaches: A Case Study,
2026
CommonSpirit Health, Chandler Regional Medical Center
Improving Patient Experience Scores Through Patient Experience Coaches: A Case Study, Maryann Bowersox, Patricia Coryea-Hafkey, Kristin Baird, Raime Cendoma, Nancy Borkowski
Patient Experience Journal
Patient experience (PEX) is a key healthcare quality metric that may signal safety vulnerabilities by revealing gaps in communication and care processes before adverse events occur. Despite the importance of evidence-based practices (EBPs), maintaining consistent adherence remains a challenge. As a strategy to improve patient experience while reinforcing adherence to EBPs, this case study describes the development, implementation, and evaluation of a Patient Experience Coach (PEXC) program at two hospitals within a large health system. The intervention embedded trained coaches within clinical units to provide real-time observation, feedback, and reinforcement of EBPs. Core EBPs targeted by the program included hourly …
The Global Experience Measure: A Common Ground For Experience Excellence,
2026
Founding Editor, Patient Experience Journal, President & CEO, The Beryl Institute
The Global Experience Measure: A Common Ground For Experience Excellence, Jason A. Wolf, Brittany Lax, Karen Walsh
Patient Experience Journal
In 2022, The Beryl Institute community called for a new approach to experience measurement, one that was focused on what truly matters to patients and promoted opportunities for shared learning across borders. Over four years, more than 1,000 community members from six continents co-designed the Global Experience Measure (GXM). Between October 2024 and May 2026, GXM was deployed to healthcare organizations in 12 countries and translated from English into five other languages, capturing over 8,000 diverse voices. The six core questions formed a single, reliable measure overall (Cronbach's α = .95) and held strong in every country surveyed (α …
Does System Structure Affect Organizational Application Of Prems: A Comparative Evaluation Of 5 Countries,
2026
University of Alabama at Birmingham, United States
Does System Structure Affect Organizational Application Of Prems: A Comparative Evaluation Of 5 Countries, Heather Lee, J'Aime C Jennings, Logan R Marler, Raime Cendoma, Amy Yarbrough Landry
Patient Experience Journal
Patient-reported experience measures (PREMs) are widely used to assess healthcare quality, yet approaches to measurement and data utilization vary significantly across countries. This meta-narrative review examines how health system structure, regulatory context, and market dynamics shape the collection, reporting, and application of PREM data in Canada, Germany, the Netherlands, the United Kingdom, and the United States. Using RAMESES guidelines, we searched PubMed, Web of Science, and ABI/INFORM and identified 58 peer-reviewed studies, primarily from the U.S. and U.K. Studies most frequently examined the relationship between hospital characteristics and patient experience, measurement tools, and quality improvement efforts. Our findings suggest that …
Beyond Borders: A Comparative Analysis Of The Patient Experience Of Kazakh Citizens In Türkiye And Kazakhstan,
2026
Department of Health Administration, Graduate School of Business, Sakarya University, Sakarya, Türkiye
Beyond Borders: A Comparative Analysis Of The Patient Experience Of Kazakh Citizens In Türkiye And Kazakhstan, Azhar Zhaiykkyzy, Harun Kırılmaz
Patient Experience Journal
Patient experience is widely regarded as a core indicator of healthcare quality. Whilst the majority of research focuses on ethnic disparities, there is a paucity of studies that examine structural influences when cultural background is held constant. The present study sought to compare patient-reported experiences of 600 Kazakhstani citizens (n = 300 per country) receiving care in Kazakhstan and as medical tourists in Türkiye. The Picker Patient Experience Questionnaire (PPE-15) was utilised to analyse domain-level problem scores, employing chi-square tests (Cramer's V) and binary logistic regression. The findings indicated significant disparities in several domains, including coordination of care (V = …
Who Is The Patient Trusting? A Scoping Review Of Patient-Physician Trust In The Generative Artificial Intelligence (Genai) Era,
2026
University of Alabama at Birmingham, Department of Health Services Administration, School of Health Professions
Who Is The Patient Trusting? A Scoping Review Of Patient-Physician Trust In The Generative Artificial Intelligence (Genai) Era, Ashleigh M. Allgood, Eugenia B. Yiadom, Michele L. Heath, Geoffrey A. Silvera
Patient Experience Journal
Patients extend trust to physicians whose expertise they cannot fully inspect. Generative artificial intelligence (GenAI) is now part of that exchange. Clinicians use it, organizations deploy it, and patients bring it to appointments themselves. This scoping review asks what is known about GenAI and trust in the patient-physician relationship. Following PRISMA-ScR guidance, we searched PubMed, Scopus, CINAHL, and APA PsycINFO on March 9, 2026, and screened records in Covidence. Twelve studies met inclusion criteria. For each article, we documented how trust was conceptualized and measured, then classified each study by construct fidelity and closeness to an actual care relationship. None …
Use Of Generative Artificial Intelligence For Development Of Plain Language Summaries: A Blinded Assessment Of Education Preferences Of The Uk Sickle Cell Disease Community,
2026
Pfizer Ltd, Tadworth, UK
Use Of Generative Artificial Intelligence For Development Of Plain Language Summaries: A Blinded Assessment Of Education Preferences Of The Uk Sickle Cell Disease Community, Oliver Shastri, Orlando Agrippa, Valerie Moss, Eleanor Millard, Lianne More, Eleanor Rose Brown, Seraj Sharif, Chris Finch
Patient Experience Journal
Objective: Generative artificial intelligence (GenAI) supports medical content development, including plain language summaries (PLS), thereby supporting accessibility of education. We examined preferences of PLS format created from a study assessing UK sickle cell disease (SCD) community social media conversations. Methods: Three written PLS were developed, human-written, AI-generated, and hybrid AI-human (person with SCD edited AI version for understandability). Videos were developed of each written PLS using the AI tool Synthesia. Adults (n = 93) with SCD and carers completed a survey assessing understandability of each written PLS and preference for written versus video. Participants were blinded to PLS source. …
Care Experiences Of People With Copd During The Covid-19 Pandemic,
2026
Schulich School of Medicine and Dentistry, Western University, London, Ontario, Canada.
Care Experiences Of People With Copd During The Covid-19 Pandemic, Judith Kecskemeti, Mausam Vadakkayil, Benson Law, Hengliang Wu, Caitlin Carrigan, Rosa Nguyen, Shannon L Sibbald
Patient Experience Journal
Although there is a substantial body of literature focused on the pathophysiology regarding chronic obstructive pulmonary disease (COPD) and COVID-19, there remains limited exploration of the healthcare experiences of patients with COPD during the pandemic. This study explores the challenges patients with COPD (PWC) experienced during the pandemic, including access to care, the efficacy of virtual COPD care, and mental health impacts. We performed a cross-sectional survey of 200 individuals with COPD recruited through respirologists' offices and local lung health groups on social media from Southwestern Ontario, Canada, who accessed care since the COVID-19 pandemic. The study included 200 participants, …
Patient Experience With Insulin Pump Therapy And Health-Related Quality Of Life In Adults With Type 1 Diabetes: A Cross-Sectional Survey,
2026
Servicio de Urgencias. Hospital Universitario Príncipe de Asturias. Av. Principal de la Universidad, s/n, 28805 Alcalá de Henares, Madrid. Spain
Patient Experience With Insulin Pump Therapy And Health-Related Quality Of Life In Adults With Type 1 Diabetes: A Cross-Sectional Survey, Miriam Cruz-Andina, Juan Pablo Hervás-Pérez, Raquel Moreno-Sánchez, Raquel Caballero De La Calle, Eduardo Cimadevilla Fernández-De Pola, Clara Lucas-Guerra, Carlos Ruíz-Núñez, Ivan Herrera-Peco
Patient Experience Journal
Objective: To examine patient experience with continuous subcutaneous insulin infusion (CSII) and its association with health-related quality of life (HRQoL) in adults with type 1 diabetes (T1D), incorporating experiential and equity-related dimensions. Methods: We conducted a cross-sectional online survey in Spain (February-March 2025) among adults with T1D using CSII (n = 107). An ad hoc 26-item patient-reported experience measure assessed daily-life domains using 0–10 scales, from which a Global Quality of Life index (G-QoL) was computed. Additional items examined access to CSII, education, and ongoing professional support. Group differences were analyzed using non-parametric tests, and experience-based predictors of HRQoL were …
