Business Administration, Management, and Operations Commons^™

Designing Call To Action: Users' Perception Of Different Charateristics, Thomas Mejtoft, Jonathan Hedlund, Helen Cripps, Ulrik Söderström, Ole Norberg

Research outputs 2014 to 2021

This paper aims to provide guidance when designing a call to action in a digital system with the purpose to create an intended feeling and user engagement. The paper is based on a test of four different simple call to action constructions. The users clearly prefer constructions that have a high explainability and feels intuitive. Hence, the design should have a high level of transparency and show the user straight away what it demands from the user and what the result of the action is. Furthermore, the design should have a high usability to make it clear how to use …

Extending Micro-Credentials To Micro-Apprenticeships For The Fourth Industrial Revolution: Enhancing Vocational Education And Training In The Post-Pandemic’S ‘New Normal’, Pi-Shen Seet, Janice Jones

Research outputs 2014 to 2021

As noted in the foreword of this Special Issue, COVID-19 has accelerated the Fourth Industrial Revolution’s or Industry 4.0’s disruption to the labour market (Sally, 2021). Beyond Industry 4.0 (I4.0), the COVID-19 pandemic has accelerated the adoption of digital technologies by enterprises, underscoring the need for workers to continuously upskill their digital competencies in order to remain relevant (Heinonen & Strandvik, 2021). Besides digitisation, organisations have had to innovate and adopt new business models to adapt to the ‘new normal’ of surviving and growing beyond the COVID-19 pandemic (Heinonen & Strandvik, 2021). In countries that largely relied on skilled migration …

Role Of Government Initiatives In Shaping Entrepreneurial Intentions: A Canonical Correlation Analysis, Ansar Waseem, Yasir Rashid, Ahmad Ahsan Akbar

Business Review

Although, governments employ different policies to boost entrepreneurial activities in a country, these initiatives would remain futile if they fail to inculcate entrepreneurial intentions among citizens. This study aims to find out how government initiatives shape the perception of its citizens about entrepreneurship. The main idea of this paper is to identify a correlation between government initiatives and entrepreneurial perception using Global Entrepreneurship Monitor data. This research uses the parameters of perceived opportunity, perceived capability, and entrepreneurial intention to correlate them with different government initiatives such as supportive and relevant policies, taxes related policies, government entrepreneurship programs, commercial and legal …

Volatility Spillover Between Stock Market And Currency Market Of Pakistan In The Presence Of Structural Breaks, Muhammad Jamil, Hifsa Mobeen

Business Review

This study examines the volatility transmission between the currency market and the stock market of Pakistan in the presence of structural breaks. For this purpose, daily data from the stock market and currency market is analyzed. An empirical investigation is conducted using the bivariate EGARCH model and the test for multiple structural breaks developed by Bai and Perron (2003). This study analyses these markets with the inclusion of sudden changes. Results of the EGARCH model suggest that volatility spillover is positive and bidirectional between these markets of Pakistan.

The Relationship Of Authentic Leadership And Growth, Retention, And Productivity, Michael B. Horwitz

Theses and Dissertations

Leadership has been heralded a critical component for the achievement of successful organizational outcomes. Recent financial, social, psychological, and environmental challenges that are being faced on a global scale have raised the call for new and effective leadership. Researchers and practitioners have expressed the need for the development of good leaders. Authentic leadership (AL) has been described as the root theory of all other forms of positive leadership and offers a way to describe and develop more effective leadership and drive veritable sustained superior performance.

Authentic leaders are proposed to have greater self-awareness and self-regulated positive behaviors, seeking to develop …

The Effect Of Servant Leadership On Nonprofit Workplace Conflict, Lorena M. Freeborough

Electronic Theses and Dissertations

Workplace conflict depletes nonprofit organizations of valuable time and energy. Organizations spend millions of dollars because of the financial and human cost of unresolved interpersonal conflict in the workplace that stem from ineffective leadership behaviors. A leader’s ineffective behaviors have been linked to the organizational pressures that can cause and spread counterproductive workplace behavior, which results in interpersonal conflict and great financial cost. The purpose of this quantitative correlational study was to determine the relationship between servant leadership behaviors and interpersonal workplace conflict in nonprofit organizational settings in the United States. Specifically, the intended goal of this research was to …

Three Essays On Addressing Risks Under The Servicizing Business Model, Tina Arabian

Theses and Dissertations (Comprehensive)

In view of the recent trend to prioritize access to a product over ownership, manufacturers may consider switching from selling their product to servicizing. The benefits of the servicizing business model, under which a firm sells the use or functionality of a product rather than the product itself, extend beyond providing firms with new economic opportunities. It is also recognized as a sustainable business model because it encourages firms and customers to be more conscious of product design and consumption patterns, respectively. Although this business model offers opportunities to the environment and the economy, it entails the risks of product …

Strategic Planning That Incorporates Strategic Risk, Paul C. Godfrey, John Bugalla

Faculty Publications

Risk has been a fixture in the business landscape since the beginning of time. Over the years, new techniques, such as Enterprise Risk Management (ERM), have emerged to help leaders address multiple and complicated risks, but the ability to measure and therefore manage those risks are key. Today, strategic planners face an environment where certain risks are neither calculable nor transferrable. This article defines strategic risks and proposes a new tool strategy teams can use to monitor and manage these risks to their advantage: the Strategic Uncertainty Map.

Mental Health Benefits Of Nature-Based Recreation: A Systematic Review, Nancy Qwynne Lackey, Deborah A. Tysor, G. David Mcnay, Leah Joyner, Kensey H. Baker, Camilla Hodge

Faculty Publications

The demand for mental health services around the world has risen dramatically. Many researchers and practitioners are looking for alternative mental health treatments, including nature-based recreation. However, reviews examining nature-based recreation’s therapeutic effectiveness are limited. The purpose of this study was to conduct a systematic review of available research regarding the potential mental-health benefits of nature-based recreation. Following the preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) guidelines, a global standard established to ensure consistency and quality in literature reviews, a systematic search generated 51 articles for review. Most articles (n = 46, 90%) observed at least one …

Adapting To Slow-Moving Crises: The Personal Protection Equipment Supply Chain In The Time Of Covid19, Jennifer Shullih, Stephen Lemay

AMTP Proceedings 2021

In this paper, we look at the supply chain for PPE during the COVID-19 pandemic of 2020. We look at the way the supply chain has responded to the pandemic, the coordination of the supply chain relative to the needs of primary users, and the consequences of its use. We find that the supply chain has continued to function more as a commercial supply chain than as an emergency supply chain largely because of a lack of centralized coordination. We include an analysis of existing concepts as they apply to this supply chain, but also incorporate preliminary results from a …

High-Speed Rail Safety Analysis Based On Dual-Weighted Complex Network, Liu Lv

Dissertations

This study uses a complex network model to analyze the causes of accidents in high-speed railway operations. By identifying the key factors that led to high-speed railway accidents, hidden safety hazards were discovered. This will help improve the operational safety of the U.S. high-speed rail line under construction.

The analysis uses the regional high-speed railway network in Guangzhou, China as a case study, including the railway (including high-speed railway) accidents that occurred in the company's jurisdiction from 2013 to 2017. With comparative analysis between general railways and high-speed railways, the changes of high-speed railway safety factors are explored. Data analysis …

Online Fulfillment: F-Warehouse Order Consolidation And Bops Store Picking Problems, Wen Zhu

Dissertations

Fulfillment of online retail orders is a critical challenge for retailers since the legacy infrastructure and control methods are ill suited for online retail. The primary performance goal of online fulfillment is speed or fast fulfillment, requiring received orders to be shipped or ready for pickup within a few hours. Several novel numerical problems characterize fast fulfillment operations and this research solves two such problems. Order fulfillment warehouses (F-Warehouses) are a critical component of the physical internet behind online retail supply chains. Two key distinguishing features of an F-Warehouse are (i) Explosive Storage Policy – A unique item can be …

Examining The Relationships Between Innovation, Quality, Productivity, And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Y. Jung, Steve Lovett

Management Faculty Publications

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using secondary data from COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present in pure …

Tingkat Penerimaan Pengguna Dengan Model Utaut : Studi Kasus Emas.Ui.Ac.Id Program Pendidikan Vokasi Universitas Indonesia Wahyu Nofiantoro1 Nisa Ismundari Wildan, Wahyu Nofiantoro, Nisa Ismundari Wildan

Jurnal Administrasi Bisnis Terapan

Emas.ui.ac.id is an Open Source-based Distance Learning (PJJ) platform using a Content Management System - Moodle which is implemented in the University of Indonesia environment. The Vocational Education Program as part of UI implements this application for teaching and learning activities, especially during a pandemic. This study aims to analyze the factors that influence the acceptance of the use of e-learning by UI Vocational Education students using the UTAUT (Unified Theory of Acceptance and Use of Technology) model. This research was conducted using a questionnaire distributed to 243 active student respondents of Vocational Education from all Study Programs. To test …

Ethical Judgment And Decision-Making Among Tax Volunteers: A Case Study Of The University Indonesia Tax Administration’S Vocational Education Program, Elsie Sylviana Kasim, Yulial Hikmah

Jurnal Administrasi Bisnis Terapan

No abstract provided.

Tantangan Penerapan Rekod Dan Arsip Elektronik Bagi Organisasi, Dyah Safitri

Jurnal Administrasi Bisnis Terapan

The purpose of this article is to find out how the challenges of applying electronic records and archives are in accordance with existing rules and requirements. Using a qualitative model with literature studies about the applications and challenges for an organization in managing electronic records and records in other countries. In the Indonesian context, the application of electronic records and archives, especially in the archive creation stage, is highly dependent on the readiness of the organization itself, both in policies, budgets, and the readiness of human resources. The practical objective of this article is to provide a comprehensive understanding of …

Evaluasi Pelayanan Posbindu Penyakit Tidak Menular Di Wilayah Kerja Puskesmas Jagasatru Kota Cirebon Pada Era Pandemi Covid-19, Ari Nurfikri, Supriadi Supriadi, Badra Al Aufa

Jurnal Administrasi Bisnis Terapan

This study evaluates the Non-Communicable Disease Posbindu services in the Jagasatru Public Health Center in Cirebon City during the Covid-19 pandemic era seen from the aspects of communication, resources, disposition, and bureaucratic structure. The method used is a qualitative analysis method, with a case study design. The research subjects were eight cadres of Posbindu Non-Communicable Diseases using random sampling technique; data collection was done by in-depth interview technique. This study's results indicate that the evaluation of services from the aspect of communication to the target of the analysis is correct, but has not yet reached the mark of productive age. …

Modal Kerja Dan Profitabilitas Perusahaan Kelapa Sawit Di Indonesia: Studi Kasus Pt Sinar Mas Agro Resources And Technology Tbk, Risca Fleureta Hudiyono, Naomi Florensia Sinaga

Jurnal Administrasi Bisnis Terapan

As one of the leading industries in the Indonesian economy and having differenct characteristics from other industries, palm oil industry is interesting to study, especially in terms of working capital management. This study aims to analyze working capital performance of PT Sinar Mas Agro Resources and Technology Tbk. (PT SMART Tbk.) which has the highest revenue among other palm oil companies. This analysis is then related to the profitability level obtained. Using data from company annual reports, we find that PT SMART Tbk. always maintain positive working capital level during 2015-2019 and able to generate high revenue. However, this company …

Upaya Kebijakan Dan Strategi Penyelenggaraan Kearsipan Mahkamah Konstitusi Dalam Rangka Meningkatkan Hasil Pengawasan Kearsipan, Prihatni Wuryatmini

Jurnal Administrasi Bisnis Terapan

This research describes the policy and strategy efforts of the Constitutional Court of the Republic of Indonesia (MKRI) to improve the quality of archival administration based on the results of archival supervision, because in 2019 it received a score of 89.34% which was categorized as Good. This study uses a qualitative method because it is able to examine more deeply the subject matter and related information. The data sources used are primary data and secondary data. Primary data obtained based on in-depth interviews and direct observations in the field. Secondary data is obtained through reference journals, books and regulations. The …

Women Tax Care: Kebijakan, Penerapan, Potensi, Dan Hambatan, Arie Widodo, Dimas Nur Agni Priadana, Prima Sari Ardana, Andi Dhiya Narda Fabillah

Jurnal Administrasi Bisnis Terapan

Women are the major factor of a country's economic growth in the fight against the COVID-19 crisis. Despite concern about the spread of the virus, not a few women with a different status (single/married/single parent) become career women while performing most of the role of parenting during the pandemic. Tax policy plays an important role in supporting individuals and businesses when we navigate this crisis. The impact of gender in taxation has not been the primary focus of the government at this moment and it has become a serious problem for gender equality in Indonesia. The purpose of the study …