Business Administration, Management, and Operations Commons^™

An Integrative Study Of Service And Safety Climate And Performance: Do Climates Compete?, Jeffrey B. Paul

Selected Faculty Publications

Organizational scholars continue to expand our knowledge of the contextual forces influencing employee behavior in organizations. A notable stream in this research agenda includes organizational climate studies that describe the social processes guiding employee perceptions of their environment. These shared perceptions formulate climate constructs that have demonstrated through theorizing and empirical findings relationships with attitudinal, behavioral, and performance outcomes across multiple levels of analysis. Contemporary climate studies have focused on facet-specific climates, such as a service climate or safety climate, and have linked facet climates with the same facet related performance (e. g. safety climate predicts increased safety performance). Given …

The Global Goals: Bringing Education For Sustainable Development Into U.S. Business Schools, Nancy E. Landrum

School of Environmental Sustainability: Faculty Publications and Other Works

Purpose – This paper aims to learn how sustainability and the circular economy were being integrated into the curriculum of a Dutch university and to transfer that knowledge back to a US university business school curriculum. Given the resistance toward integrating sustainability into the US business school curriculum, the Dutch university served as a role model for education for sustainable development.

Design/methodology/approach – This case study used ethnographic methods of participant observation over a four-month residency at the Dutch university.

Findings – Themes observed are as follows: success in the current context relied upon sustainability being integrated into the culture …

Effects Of Employee Monitoring Notification Policies On Hr Manager Opinions, Gundars Kaupins

Management Faculty Publications and Presentations

As a variety of electronic monitoring methods such as global positioning systems are available, monitoring employees without notice is a consideration even though several laws ban it and ethical questions remain. Monitoring without notice has risks that Human Resources (HR) managers should consider when they set monitoring policies to enhance knowledge management. A total of 174 HR managers were asked about their top reasons to electronically monitor employees with or without notice. About half received information that a company did not notify employees of electronic monitoring and the other half received the opposite information. Prospect theory was the basis for …

Effects Of The Needle Exchange Program Implemented In West Virginia, Amber Graves, Anthony B. Uriarte, Katherine Duty

Theses, Dissertations and Capstones

Introduction: West Virginia has had a recent spike in infectious diseases such as HIV and hepatitis due to increased rates of injectable drug use. The rising costs associated with such diseases have been a cause for concern in the sector of healthcare and public health. In the state, the exchanging of dirty needles has resulted in the spread of bloodborne pathogens, however, the implementation of needle exchange programs has sought to decrease the rates of infection, improve health outcomes, and lower healthcare costs. However, there is a question as to the effectiveness of such programs.

Purpose of Study: …

تأثير فيروس كورونا على إدارة رأس المال البشري في الشركات الناشئة في مصر, Shahjahan Bhuiyan, Fayrouz El Dabbagh, Mariam Walid, Shorouk Fouda

Papers, Posters, and Presentations

إن الشركات الناشئة شركات تتسم بالهشاشة على المستوى المؤسسي وتتعامل مع درجات عالية من المخاطر وعدم اليقين، وخاصة أثناء الصدمات قصيرة الأجل مثل فيروس كورونا (كوفيد- 19)، ويسعى موجز السياسات هنا إلى تحديد التطور المطلوب في النظام البيئي الداعم للشركات الناشئة في ظل جائحة فيروس كورونا (كوفيد- 19)، مع التركيز بشكل خاص على إدارة رأس المال البشري والعمل اللائق ومرونة سوق العمل في الشركات الناشئة في مصر. والسؤال الأساسي الذي يطرحه الموجز هو: كيف أثرت جائحة فيروس كورونا (كوفيد- 19) على ممارسات إدارة رأس المال البشري في الشركات الناشئة المصرية وما هو المطلوب لي تتعافى الشركات الناشئة في مصر من …

الشركات الناشئة وإدارة رأس المال البشري في مصر: رحلة البحث عن وظائف لائقة, Maryham Madgy Abdelmalak, Fayrouz El Dabbagh, Ibrahem El Sayed Hassan, Laila M. El Baradei

Papers, Posters, and Presentations

تُعد الشركات الناشئة أحد العناصر التي من الممكن أن تساهم في النمو الاقتصادي في مصر، إلا أنها تواجه تحديات عديدة تعرقل قدرتها على تحقيق إمكاناتها، واستدامتها في السوق، وقدرتها على توفير فرص عمل لائقة. وتشمل التحديات: صعوبة تحديد مصدر التمويل، واستدامته وتعقد الإطار القانوني والتنظيمي الذي ينظمها, بالإضافة إلى المعايير الاجتماعية، والثقافة المحافظة، ونقص البيانات والمعلومات المتعلقة بديناميات السوق والفرص المتاحة. وقد أوضحت نتائج البحث أن العديد من الشركات الناشئة تواجه تحديات في إدارة رأس المال البشري لديها فيما يتعلق بمهام التخطيط ،أو اجتذاب الموارد البشرية أو التطوير ،أو الجزاءات. وتتناول هذه الورقة النظام البيئي الحالي للشركات الناشئة في مصر …

Drivers And Barriers Of Diversity And Inclusion In Business: Interviews With Nine Field Experts, Alana Aragon, Sung Soo Kim

DU Undergraduate Research Journal Archive

In an ever-diversifying world, Diversity and Inclusion (D&I) strategies must exist in organizations to achieve the potential of positive business and employee outcomes. Businesses must understand how to get diversity and inclusivity in their organization, and how to mitigate the barriers they will face in doing so. Inclusion, “the degree to which individuals feel a part of the critical organizational processes”1 is crucial for employees and organizations to receive the benefits of diversity. In a climate where inclusion is valued, employees show better affective states (e.g. engagement and belonging) and higher organizational commitment2 leading to improved business outcomes. To address …

Effective Project Management And The Role Of Quality Assurance Throughout The Project Life Cycle, Monier Madison Ouabira, Hengameh Fakhravar

Engineering Management & Systems Engineering Faculty Publications

Quality is a fundamental requirement in effective project management. Effective project management entails a steady focus on quality management as well as achievement of all user requirements as defined during the requirements engineering phase of project implementation. Quality assurance must be executed throughout the project development cycle as a new normal in reducing errors and challenges during project development. Conducting quality assurance throughout the project development cycle has many benefits to both the project as well as the project development team. Understanding the research approach to use is critical in achieving high-quality findings in projects. There is a need to …

Leverage Psychological Factors Associated With Lapses In Cybersecurity In Organizational Management, Chad Holm

Cybersecurity Undergraduate Research Showcase

With computers being a standard part of life now with the evolution of the internet, many aspects of our lives have changed, and new ways of thinking must come. One of the biggest challenges in most cyber security problems is not related to the software or the hardware; it is the people that are using the computers to access the data and communicate with others, where the hackers could simply find a weak entry point that naturally exists and a weak link caused by human hands. The human factor as an “insider threat” will affect unauthorized access, credentials stealing, and …

Trust-Building Strategies Laboratory Managers Use To Cultivate The Engagement Of Laboratory Employees, Jessica Treadway

Walden Dissertations and Doctoral Studies

Employee engagement significantly impacts organizational outcomes; however, it is also a significant issue for leaders since employees who are not engaged impact organizational performance and profitability. Through the perspective of the social exchange theory, the purpose of this multiple case study was to explore trust-building strategies laboratory managers use to cultivate the engagement of laboratory employees. The population comprised five laboratory managers across various industries and geographical locations in the United States who successfully implemented trust-building strategies that cultivated employee engagement. Data were collected from semistructured interviews and public organizational documents such as annual reports, employee testimonials, and media/news articles. …

Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo

Walden Dissertations and Doctoral Studies

Customer relationship management (CRM) software implementation fails in thepackaging industry because of ineffective CRM implementation strategies. Effective strategies for CRM software implementation are essential to CRM managers for improving CRM project success rates. Grounded in Kano’s customer satisfaction theory, the purpose of this qualitative multiple case study was to explore the strategies CRM managers in the packaging industry used to operate a profitable business. Data were collected through semi-structured interviews and documents of CRM strategies. Participants were four CRM managers located in Illinois who had a minimum of 10 years of successfully managing CRM systems with high success rates. Data …

Health Care Leader Strategies For Cultural Diversity In The Workplace, Michael H. Le

Walden Dissertations and Doctoral Studies

Health care leaders who lack strategies to manage workers from diverse ethnic and cultural backgrounds face high employee turnover. High employee turnover can jeopardize the health of patients and the financial stability of their organization. Grounded in the cognitive diversity theory, the purpose of this qualitative multiple case study was to explore strategies eight health care leaders in Iowa use to manage diverse employees. Data sources were semistructured interviews, researcher notes, and a review of the diversity policies of each facility. Five themes identified through thematic analysis included leaders using recruitment strategies to promote diversity, leaders encouraging and using communication/feedback, …

Creating A Risk Pool Of Defunctness In The United States’ Higher Education Market, Lauren Kess

Undergraduate Distinction Papers

This paper explores measures of debt, liquidity, operations, and funding as it related to the organizational risk of a non-profit higher education institute. Using cluster analysis, 1,056 schools were grouped across five to eight clusters. The majority of these types of higher education institutes demonstrate a competence of managing their organizational risk over a 30-year horizon.

The Benefits Of Evidence Based Practices In Public Administration: Does Therapeutic Listening Training Increase Emotional Intelligence To Affect Change Management Outcomes In Public And Private Sector Organizations, John Sillup

West Chester University Doctoral Projects

Abstract

This doctoral dissertation considers change management as it relates directly to evidence-based practices in public administration. The problem under study was the lack of scholarly research on the effect of an administrative leader’s emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the effect of therapeutic listening training as a means to increase emotional intelligence to potentially affect change management outcomes in public and private sector organizations. Change management is a systematic and structured process of developing and implementing strategies and interventions for organizations transitioning from current state to a desired state. The …

Using Sequential Mixed Methods To Evaluate The Contribution Of Absorptive Capacity (Acap), Anthony Paul Buckley, Francis Martin Behan

Conference papers

How might Absorptive Capacity (ACAP) (Cohen & Levinthal 1990,,Song et al. 2018) contribute to indigenous firm innovation and growth and how might the effects of this construct be evaluated at both firm and policy level? This paper demonstrates how a mixed methods research design and data analysis strategy can address the research question outlined above. Within the ‘mixed methods’ research genre, the design approach argued for here is for a ‘sequential mixed methods research’ approach. This is where one methodology is followed sequentially by another to add robustness to the overall findings from a study. The approach can also be …

Remembering The Lessons Of The Baseball Exemption In Ncaa V. Alston, Sam C. Ehrlich

Management Faculty Publications and Presentations

It is somewhat ironic that the recently-granted Supreme Court appeal in National Collegiate Athletic Association (NCAA) v. Alston falls so near the 100-year anniversary of Federal Baseball v. National League, a well-debated opinion by the Supreme Court that gave a particular sports league—and, for decades only that sports league—broad immunity from the antitrust laws. In doing so, the Court set up the field of sports antitrust law in a way that would position professional baseball apart from the other leagues to a degree that the Court would later remark is “unrealistic, inconsistent, or illogical.” Indeed, even a sitting member …

Digging Into Selection Criteria For Accelerator Acceptance: What Kind Of Owners Are More Attractive?, Veronika Ermilina, Matthew Farrell, Fatemeh Askarzadeh

Management Faculty Publications

Drawing on signaling theory, we aid in the identification of the rarely acknowledged impact of business owner’s features on acceptance to accelerator programs. Using a multi-national sample of 10,298 observations for startups in 166 countries over 2016-2018, we show that accelerators do not evaluate applicants uniformly. We find that entrepreneurs from developing countries are less likely to be accepted by accelerators than entrepreneurs from developed economies. Counterintuitively, we also find an advantage for female entrepreneurs in accelerator acceptance. Further, our results suggest a positive impact of education. Accelerators are a growing provider of entrepreneurial resources and a main driver of …

The Impact Of Unequal Processing Time Variability On Reliable And Unreliable Merging Line Performance, Rodrigo Romero-Silva, Sabry Shaaban, Erika Marsillac, Zouhair Laaarraf

Information Technology & Decision Sciences Faculty Publications

Research on merging lines is expanding as their use grows significantly in the contexts of remanufacturing, reverse logistics and developing economies. This article is the first to study the behavior of unpaced, reliable, and unreliable merging assembly lines that are deliberately unbalanced with respect to their coefficients of variation (CV). Conducting a series of simulation runs with varying line lengths, buffer storage capacities and unbalanced CV patterns delivers intriguing results. For both reliable and unreliable lines, the best pattern for generating higher throughput is found to be a balanced configuration (equal CVs along both parallel lines), except for unreliable lines …

An Integrated View Of Knowledge Management Enablers, Components, And Benefits: Comprehensive Literature Review, Shuaibu Hassan Usman, Jigish Zaveri, Aminu Hamza

Journal of International Technology and Information Management

The key to success in the 21^st century, knowledge-based economy, will be the effective and efficient management of knowledge. Knowledge Management (KM) has a direct impact on organizational success. KM in a knowledge-based economy entails growth, value, and improving living standards through knowledge creation, storage, and dissemination. This study aims to integrate KM enablers, components, and benefits into a single view through a comprehensive literature search. The integrative view of these three factors would facilitate the understanding of KM initiatives within organizations. This paper performs a comprehensive literature review to explain the KM enablers, components, and benefits. From the …

‘Culture Eats Strategy For Breakfast’: Use And Abuse Of Culture In International Strategy Research, Stephen Tallman, Jay Valerian Wu

Management Faculty Publications

International strategy, as a subfield of strategic management, has too often settled for simplistic and rote approaches to bringing the international setting into the analysis of cross-border strategies and their consequences. We examine the application of national culture in international strategy research as perhaps the most common expression of locational awareness. We begin by considering the many critical assessments of current theoretical and empirical research on the culture-strategy interaction. We summarize multiple meta-analytic studies and examine a sample of empirical articles from the past 40 years more closely to offer our own criticism of the theories, settings, data, models, and …