Business Administration, Management, and Operations Commons^™

Headquarters Report: Membership Outlook Hazy But Optimistic, Karen Burgess Cae

The Journal of the Michigan Dental Association

This MDA Executive Director Report discusses the annual membership snapshot of the ADA, MDA, and component dental societies, specifically focusing on Michigan's experience in 2022. The analysis reveals a decline in active membership and a decrease in market share. A 57% national percentage of active dentists in membership is alarming, as further erosion may impact advocacy efforts and organized dentistry’s ability to voice dentistry’s needs. The article explores the reasons behind this decline, including demographic trends and the changing landscape of dental practice. It emphasizes the importance of adapting to the evolving needs of younger dentists and non-owner practitioners while …

Staff Matters: When Should We Use A Performance Improvement Plan?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores using Performance Improvement Plans (PIPs) to address employee issues. It defines what a PIP is and outlines its primary purpose: employee development and performance improvement. The article provides guidance on when to use a PIP, emphasizing its appropriateness for performance-related deficiencies that coaching hasn't resolved. It also highlights situations where a PIP may not be suitable, such as policy violations or severe misconduct. The key is to choose the right communication tool based on the specific circumstances and the potential for employee improvement.

Will The Government Rip Up Employment Contracts?, Christopher J. Smiley

The Journal of the Michigan Dental Association

This editorial discusses the Federal Trade Commission's proposed rule to eliminate non-compete agreements, tracing their historical origins to the apprentice system in Europe. The author explores dentists' perspectives on this potential change, considering the need for talent acquisition versus workforce preservation. The editorial highlights the FTC's rationale for banning non-compete contracts and their impact on employee wages and innovation. It also addresses issues of boilerplate contract language and excessive leverage in the dental profession. The proposed rule aims to create consistency across states while allowing non-competes in specific cases. Dentist employers are advised to review and revise their agreements in …

Improving Access For Children And Adults With Disabilities Through Enhanced Commercial Benefits, Holli Seabury Edd, Jeff Johnston Dds, Ms

The Journal of the Michigan Dental Association

This article explores the critical issue of accessibility to oral healthcare for people with disabilities in the United States. Delta Dental of Michigan, Ohio, and Indiana has taken a step by providing enhanced commercial benefits to children and adults with disabilities. The article delves into the challenges faced by this vulnerable population, including cost barriers and transition issues, and discusses how expanded benefits and coding, along with special dental care provisions, aim to improve access. It emphasizes the importance of proper benefits verification and presents a case study illustrating the utilization of these benefits. The article highlights the need for …

Practice Management: Cpa Vs. Dental Cpa: What’S The Difference?, John Looby Cpa

The Journal of the Michigan Dental Association

This article underscores the advantages of working with a specialized dental Certified Public Accountant (CPA) over generalist CPAs or accountants for dental practitioners. A dental CPA offers deeper insights into practice management, tax planning, and financial strategies tailored to the dental industry. Dental CPAs provide valuable guidance on production, insurance, and cost management, helping dentists make informed decisions. They also prove invaluable during critical times, such as during the COVID-19 pandemic, and offer expertise in tax, retirement, and practice transition planning, ensuring optimal financial outcomes for dentists.

J Mich Dent Assoc March 2023

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members across the state. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on canceling provider agreements with dental plans.
• A clinical update on when and how to use Silver Diamine Fluoride to manage carious lesions
• News from Delta Dental on efforts to address access to care for disabled individuals through enhanced commercial dental benefits.
• The value of focused counsel from a …

Is It Time To Rip Up Your Contract? Navigating Dental Plan Participation, Stephanie Smith

The Journal of the Michigan Dental Association

This article explores the importance of dental practice management and the potential benefits of breaking away from insurance company participation agreements. The author, a practice management coach, emphasizes the role of data analysis, effective communication, and patient-centered strategies in achieving practice independence. Key areas of focus include assessing practice performance, understanding insurance reimbursement rates, and enhancing accounts receivable processes. The article provides insights into strategically transitioning to non-participation with insurance plans while preserving patient relationships. It highlights the significance of transparent communication, staff training, and timing when considering such a transition.

What Is The Entrepreneurship Process For Communication Design Enterprises?, Con Kennedy

Doctoral

The literature indicated that entrepreneurship plays a crucial role in economic development and that understanding what entrepreneurship is has changed with the development of society and entrepreneurship theory (Murphy et al., 2006). However, there is an identified skills deficit in understanding entrepreneurship in the communication design sector (Design Enterprise Skillnet, 2021; Department of Jobs, Enterprise and Innovation, 2016; Intertrade Ireland, 2009; Design Council, 2007; Enterprise Ireland, 1999). Nevertheless, within each of these studies, the deficit has not been addressed, nor is the entrepreneurship process for communication design enterprises established. The literature on entrepreneurship generally ignores entrepreneurship in the design sector, …

2023-03-01 Librarian Faculty Status Proposal, Morehead State University. Faculty Senate.

Faculty Senate Records

A revised proposal for formal university-wide recognition for library faculty status submitted to the Faculty Senate on March 1, 2023.

2023-03-01 Supporting Documentation For The Proposal To Revise Pac-31, Morehead State University. Faculty Senate.

Faculty Senate Records

No abstract provided.

Increasing Software As A Service (Saas) Customer Retention: Do Intangible Factors Matter?, Jim Schleckser

Engaged Management ReView

This topic paper examines whether intangible customer relationship factors drive customer retention for a subscription-based software business. My analysis is based on a review of peer-reviewed articles that focus on renewal intent for subscription-based offerings. Subscription-based offers can include a range of products, from enterprise software to IT support to streaming video services. My findings indicate that intangible relationship factors are essential to the renewal intent of subscription-based software. Intangible relationship factors are not directly related to the product but do affect relationship quality, including social factors like trust and technical aspects like knowledge transfer. A company focused on customer …

Public-Private Partnership (P3) Success: Critical Success Factors For Local Government Services And Infrastructure Delivery, Antonio M. Lopez, George M. Marakas

Engaged Management ReView

The Public-Private Partnership (P3) approach is a viable option to address the slow growth and burgeoning need to deliver infrastructure projects and services by state and local governments. This study focuses on identifying critical success factors (CSF) that influence the success of P3s for local government service and infrastructure delivery. A framework is presented for integrating relationship and project management CSFs identified from previous literature into P3s. In addition, public agency entrepreneurial orientation is introduced as a potential CSF – a focus that has been absent in previous P3 CSF literature. To empirically assess the influence of these CSFs on …

2023-02-23 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents meeting of February 23, 2023 which includes the meeting minutes of the meeting held on December 1, 2022 and the special called Executive Committee meeting minutes of November 15, 2022.

2023-02-23 Audit Committee Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda book of the Audit Committee of the Board of Regents held on February 23, 2023, which includes the approved meeting minutes of December 1, 2022.

2023-02-23 Provost Survey, Morehead State University. Faculty Senate.

Faculty Senate Records

Survey results on the search process for Provost, submitted to the Faculty Senate on February 23, 2023.

Boyer Model Of Scholarship In Practice, Tony Shannon

International Journal for Business Education

The four types of scholarship in the Boyer framework are relevant to teaching or training at any level of post-secondary education, both directly in terms of knowledge and indirectly through the impact of enthusiasm [2,9]. This outline is a simplified introduction to the salient features of the system, with some general examples of what each type could mean in practice. The boundaries of the types are fluid and can overlap in theory and in practice [4,6].

Lumina Review Of Learning Frameworks: Tools For Building A Better Educational Experience, Tony Shannon

International Journal for Business Education

A reason for summarising this document (Travers et al, 2019) is that the Lumina Foundation in the USA is one of the few educational think-tanks which seems to be aware of the effects on the workplace from the exponentially accelerating growth in soft-computing, especially artificial intelligence, which will be seen in the next fifteen years (cf. Jankowski and Marshall. 2017).

Summary Of And Comments On Strengthening Skills: Expert Review Of Australia's Vocational Education And Training System, Steven Joyce

International Journal for Business Education

The following extracts have been compiled in this order to give a feeling for the total report (168 pages). The order of what follows is quite different from Joyce. It has been summarised this way for the benefit of readers who are not involved in the VET sector on a day-to-day basis. Most of the data are from 2017-2018. The summary is by Tony Shannon; it has no official status. To give perspective to this important report, the summary and comments are in three parts, namely,

• A general view of Australian Vocational Education & Training
• Recommendations – road map
• Some …

Report Of The Independent Review Of Freedom Of Speech In Australian Higher Education Providers, Tony Shannon

International Journal for Business Education

This summary does not claim to be preferred in any way to a reading of the complete report with its succinct and simple recommendations, including “A Model Code for the Protection of Freedom of Speech and Academic Freedom in Australian Higher Education Providers”. The review is an important document for all institutions dedicated to teaching, particularly at the tertiary level, in having a shared understanding of freedom of speech within an institution.

The Review involved a two-stage consultation process with universities and other stakeholders between November 2018 and March 2019, and it also considered recent pertinent debates in Canada, New …

How Organizations Approach Corporate Social Responsibility: Lessons From The Best And Worst, Diego Mullin

Honors Program Theses and Research Projects

In recent years, corporate social responsibility (CSR) has been growing in popularity. Companies that do not engage in CSR or that engage in CSR incorrectly can face scrutiny and lose competitiveness. The current study will analyze CSR initiatives and communications in the context of the contemporary social environment, and how they can benefit or harm a company. This will be achieved by reviewing CSR motivations and communication methods through examining these factors in examples of actual CSR efforts by organizations. The purpose of this study is to provide recommendations on how to strategically approach CSR management and communications to maintain …