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Work, Economy and Organizations

City University of New York (CUNY)

Dissertations, Theses, and Capstone Projects

Racism

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Diversion: Diversity, Equity, And Inclusion And The Nonprofit Organization, Leah E. Glass Jun 2022

Diversion: Diversity, Equity, And Inclusion And The Nonprofit Organization, Leah E. Glass

Dissertations, Theses, and Capstone Projects

Diversity, equity, and inclusion (DEI) work is a billion-dollar industry that companies across all industries utilize to “transform” their workplaces and for many, increase profit. Despite the resources invested, there is, unfortunately, little to show for it. This qualitative case study draws on three years of ethnographic fieldwork and interviews at a national nonprofit, Education for All (EFA), to examine how DEI, coupled with organizational culture and structure, works to engrain inequality, rather than lessen it.

This research is based on 49 interviews with employees at Education for All, supplemented with observations and analyses of organizational artifacts. This study uncovers …