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Assessing Facilitator Performance As An Influence On Student Satisfaction, David May, Scotty Dunlap
Assessing Facilitator Performance As An Influence On Student Satisfaction, David May, Scotty Dunlap
David May
Growth in class size within the online environment has resulted in a facilitator model in which an instructor teaches the class with the assistance of facilitators who interact with students in smaller groups. This research sought to determine the effectiveness of a structured performance evaluation for facilitators and the correlation to student satisfaction.