Emergency and Disaster Management Commons^™

Social Equity Through Vaccinations During Covid-19: A Study Of Equitable Utilization Of Resources During Emergencies And Crises, Rebecca Entress

Electronic Theses and Dissertations, 2020-

Governments provide resources that enable people and neighborhoods to return to normalcy after emergencies, which enhances community resilience. Past research found that such resources are not always equitably utilized by communities, where oftentimes communities with high social vulnerability receive fewer resources. COVID-19 was one of the largest and most widespread public health emergencies. In response to the emergency, the United States (U.S.) government sponsored the creation and administration of COVID-19 vaccines. COVID-19 vaccines reduce the probability of severe illness and death, making them an important resource for community resilience. This study uses an explanatory sequential mixed methods research design to …

Network Structure And Network Effectiveness In Thailand's Provincial Covid-19 Response Networks, Ruechagorn Trairatananusorn

Electronic Theses and Dissertations, 2020-

Health and well-being are key focuses for international organizations and governments around the world as one of the United Nations' (UN) Sustainable Developmental Goals (SDGs). The emergence of COVID-19 pandemic since late 2019 has led to not only substantial life losses, but also negative social and economic impacts that are relatively comparable to the "Spanish Flu" pandemic. The insights from public administration literature suggested that emergency and crisis management require collaborative efforts from various stakeholders across sectors and levels. However, the existing literature that studied the COVID-19 pandemic response under network perspective is still scarce in developing countries, especially in …

Social Media-Based Crisis Communication: Analysis Of Twitter Data From Local Agencies During Hurricane Irma, Naiyara Noor

Electronic Theses and Dissertations, 2020-

As social media platforms have become vital means of communications, it has become imperative for emergency managers and policy makers to understand how people are interacting with different agencies on these platforms for enhancing community response coordination during disasters. Although many public agencies have already adopted social media platforms for crisis communication purposes, empirical evidence on whether and how these agencies are effectively engaged on these platforms is lacking. This research aims to examine crisis communication activities of a variety of agencies on Twitter in response to Hurricane Irma in 2017. In this study, we analyzed 13,353 hurricane-related tweets posted …

Using Simulation For Law Enforcement De-Escalation Training, Julie Kent

Electronic Theses and Dissertations, 2020-

Law enforcement needs simulation practice tailored to de-escalation skills. Law enforcement officers spend most of their training time practicing how to use force appropriately and very little time practicing how to avoid using force. There is little research into the best ways for law enforcement to reduce their use of force and the best ways to provide training to individuals to coach them to avoid using force. There are many training programs promoting de-escalation techniques, but there is little research into the effectiveness of these programs beyond the ability of individuals to perform the skills that are trained. There is …

Exploring The Predictors Of And The Relationship Between Evidence Cultures And Flood Risk Management Performance, Jenna Tyler

Electronic Theses and Dissertations, 2020-

Over the past two decades, public organizations have been encouraged and, at times, required to incorporate evidence in their decision-making processes. Evidence broadly refers to data and or knowledge that is gathered, analyzed, and used to generate a conclusion. Despite arguments and the intrinsic assumption that using evidence to inform decisions will improve organizational performance, there is limited empirical research to support this assertion. The proposed study addresses this gap in research and others in the context of local flood risk management. Specifically, using primary data gathered from local floodplain managers and secondary data from the US Census and the …

Citizen Trust And Governments' Response To Disasters, Berenice Belizaire

Honors Undergraduate Theses

The purpose of this descriptive study is to determine if there is a difference in citizen trust in Orange County government regarding the handling of disaster. Various dimensions like competence, benevolence, and integrity can determine a citizen's trust within its government. Disasters, such as man-made and natural, are described as a disruption to society through widespread damage to people and material. Counties experience man-made and natural disasters. Depending on its response to the incidents, counties can determine if the citizens view the county as a trustworthy and responsible government body. This study explored if there were differences in citizen trust …

The Effects Of A Tactile Display On First Responder Performance, Michael Schwartz

Electronic Theses and Dissertations, 2020-

Firefighting is a dangerous and difficult task. Simulation affords researchers and practitioners the ability to examine performance and training in adverse conditions while preserving life, offering repeatable scenarios, and reducing costs. Multiple Resource Theory is used in this study as a model for assessing alternate sensory channels for information delivery when the optimal channel is not available. Specifically, this study tests the influence of a waist-worn vibrotactile display to assist navigation when visibility is reduced in a firefighter simulation. The present study measures participants' objective performance and self-reported workload while navigating a simulated fireground. Results from 70 research participants revealed …

2020 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …

Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George

International Crisis and Risk Communication Conference

Public admissions of personal or professional misdeeds, followed by apologies by high profile individuals and organizations are strategies and tactics of image restoration when a reputation is damaged. Although the ritual of an apology is an expected societal norm sometimes, they can make matters worse. Apology is effective depending on the offense, the place, time, language, tone of apology and if the recipient of the apology is willing to accept it. Another important element is the cultural factor. Apology that does not adhere to perceived cultural norms may not be received positively; thereby worsening the crisis situation. In 2018 and …

Mind The Gap: Understanding Stakeholder Reactions To Different Types Of Data Security, Audra Diers-Lawson, Amelia Symons

International Crisis and Risk Communication Conference

Data security breaches are an increasingly common problem for organizations, yet there are critical gaps in our understanding of how different stakeholders understand and evaluate organizations that have experienced these kinds of security breaches. While organizations have developed relatively standard approaches to responding to security breaches that: (1) acknowledge the situation; (2) highlight how much they value their stakeholders’ privacy and private information; and (3) focus on correcting and preventing the problem in the future, the effectiveness of this response strategy and factors influencing it have not been adequately explored. This experiment focuses on a 2 (type of organization) x …

Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox

International Crisis and Risk Communication Conference

This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.

Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis

International Crisis and Risk Communication Conference

Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …

Building Resilience For Stronger Communities, Barbara Gainey

International Crisis and Risk Communication Conference

Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …

Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley

International Crisis and Risk Communication Conference

Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.

Using The Idea Model To Analyze Messages Used In Hepatitis B Vaccination In Uganda, Ann Mugunga, Angella Napakol

International Crisis and Risk Communication Conference

This research analyzed the messages that both the Government of Uganda and the National organization of persons living with Hepatitis B use to communicate to at-risk populations in order to enable them take up the vaccination against Hepatitis B. Content analysis was carried out on two electronic fliers circulated from the ministry of health’s program in charge of Hepatitis control and treatment, and one hard copy flier from the National organization of persons living with Hepatitis B. The study assessed how the publications made use of the IDEA concepts of internalization, distribution, explanation and action in getting the audience to …

Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse, R. Tyler Spradley

International Crisis and Risk Communication Conference

Risk communication includes safety messages to reduce the likelihood of hazard and increase the likelihood of reliability. Hunter’s education in the state of Texas uses safety messages to reduce fatal or injurious incidents and to promote a positive image of hunting as a safe, leisure sport. Analysis of Texas’ hunters education training materials and messages related to safety reveals that safety messages construct an image of hunters as practicing safety first, conservationists, ethical, law abiding, and other-oriented. Given Texas safety record, much is to be learned about safety messaging that adopts a positive or ideal image that the trainee identifies.

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

2019 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …

The Use Of Children's Literature And Reflective Writing As A Means To Help Primary Elementary Students Cope With Natural Disaster, Connie T. Zenz

Honors Undergraduate Theses

Natural disasters such as hurricanes, tornadoes, floods, tsunamis, and earthquakes frequently happen across the world. Many of these natural disasters bring destruction to homes, loss of loved ones, and emotional or physical trauma. For children who are still developing coping skills, these natural disasters can bring them emotional distress because they are unable to processes their experiences in a healthy way. In a review of literature on the topic of bibliotherapy and reflective writing to help children learn coping skills, I discovered a need for these processes to be introduced in normal settings, such as school and home, to help …

Implementing Stremii: A Practical Guide For Crisis Communication On Social Media During Hurricanes And Natural Disasters, Margaret Stewart, Cory Young

International Crisis and Risk Communication Conference

This paper details a practical series of recommendations to implement the two ongoing stages of the STREMII model – Social Listening and Responsive Engagement – during a crisis event. First, we outline the original STREMII model, then detail and discuss a revised and updated version of the model. Then, we describe steps for getting started using the STREMII model for social media crisis communication, and, finally, present suggestions for uses of best practice for the model.

Victim-Group Legitimacy: An Argument For Extending Our Understanding Of Legitimacy After Crisis, Cody Blake Wilson

International Crisis and Risk Communication Conference

Organizational legitimacy has been useful approach to studying relationship management in crisis. This presentation suggests an expansion of organizational legitimacy theory: victim-group legitimacy. Multiple recent cases of crisis involving historically marginalized groups (HMGs) suggest that organizations may not be fully prepared to respond to crises involving HMGs. Recent cases also suggest that publics now routinely see modern crises as chapters within larger marginalization narratives. Victim-group legitimacy acts as a framework for evaluating, interpreting, and responding to not only the crisis at hand, but the historical crisis between an organization and HMGs.

Social Media Use During Natural Disasters: An Analysis Of Social Media Usage During Hurricanes Harvey And Irma, Larry J. King

International Crisis and Risk Communication Conference

This paper examines the use of social media in two recent national disasters and provides conclusions about the use of social media in these types of events.

Discourse Networks Of Emergency Response Communication: A Case Study Of Civilian Deliberation On The Reddit Platform, Cody Blake Wilson, Megan Kendall

International Crisis and Risk Communication Conference

Using discourse and network analysis, this research explores a reddit thread concerning an emergency situation in the U.S.V.I. after a 2017 hurricane. In particular, research seeks to gain greater understanding of deliberation and problem-solving behaviour of a crowdsourced, citizen group in response to a disaster. Findings support the use of network analysis and measures of centrality to isolate particularly important actors and contributions in a network. Furthermore, findings also depict seven archetypical roles played by users in the discourse. Further research is needed to understand how the tier structure of the reddit platform influences network structure and behaviour and normalize …

Risk And Crisis Communication In Colombia: A Case Study From Medellín, Michael Klafft, Pia Schreiber

International Crisis and Risk Communication Conference

This paper analyses the state of the art of risk and crisis communication in Colombia with a focus on natural and man-made risks and disasters. Findings are based on a series of semi-structured interviews with risk and crisis communication experts, practitioners, and educational experts from the city of Medellín, and on a content analysis of teaching materials used for risk communication. The study reveals that a combination of different approaches is used to raise risk awareness in the population, combining education through entertainment, citizen sciences projects, and risk communication via the website and app of a regional alerting system.

Why Trivialising People’S Culture Can Be Catastrophic For The Effective Communication Of Extreme Weather Warnings: Lessons From The Delta State Of Nigeria, Eromose E. Ebhuoma

International Crisis and Risk Communication Conference

Early weather warnings can save lives and minimise the loss of assets. The most accurate forecast, however, is useless if it fails to reach those anticipated to be affected by a predicted adverse weather condition, as this will impede their ability to act pro-actively. The 2012 flood disaster in Nigeria which had devastating consequences for 30 states in the country, for example, was forecasted a few months ahead by the Nigerian Meteorological Agency. However, data obtained from some rural communities in the Delta state that suffered severe implications courtesy of the flood revealed that the warning did not get to …

A Case Study Of Veteran And Civilian Student Academic Performance At The University Of Central Florida, Floyd C. Diehl Jr

Honors Undergraduate Theses

This study seeks to provide a brief overview of academic standards and performance of veterans of the United States military and civilians who attend the University of Central Florida. Whether a student is a veteran or a civilian, he or she must learn how to adapt to the requirements of an academic community in order to be successful in that environment. It may be difficult for some. In able for society to discern the importance of the academic performance of both veterans and civilians alike, research is vital. There are various assumptions about veterans. For example, it can be assumed …

Assessment Of Tattoo And Silicone Wounds In Terms Of Time Of Treatment And Perceived Treatment Quality, M Pettitt

Electronic Theses and Dissertations

At the point of injury, critical medical tasks include locating and identifying an injury as well as applying the appropriate initial care. Over the past decade, to increase the fidelity of wound representation and ultimately the quality of medical care, a considerable amount of research and development has occurred to improve simulated wounds during training, primarily at the point of injury. As material and techniques mature and as more relevant data is collected on tissue properties, examining what fidelity is required for training at the point of injury is crucial. The main objective of this effort was to assess a …

The United Nations: The Syrian Refugee Crisis, Zahra R. Syed

Honors Undergraduate Theses

The main objective of this research paper is to analyze the international effects the Syrian Conflict has had to the global community. The United Nations High Commissioner for Refugees has declared this conflict to be the worst humanitarian crisis of our time. Millions of Syrians have fled their home country to avoid unjust persecution and are looking to not only neighboring countries, but the European Union for assistance in resettlement.

Since the outbreak of the conflict in Syria in 2011, more than 220,000 people have been massacred, leaving fifty percent of the population in unrest due to home displacement. According …

Influence Of Personal And State Level Variables On Perception Of State Emergency Management Network Resilience In 47 States, Victoria Jennison

Electronic Theses and Dissertations

Emergency management coordination in the United States has fallen victim to over a century of strategies to organize, reorganize, consolidate, or decentralize disaster preparedness, planning and response. Regardless of the agency in charge at the federal level, individual citizens have been responsible for their own well-being immediately after any disaster or emergency event for more than 100 years because it takes time to mobilize and deliver aid. The system most often charged with managing that mobilization during an emergency event that exceeds the response capacity of local public safety agencies is the state emergency management network. Many entities in a …

Reflections On The Day The Earth Stood Still, Maritza Martinez

UCF Forum

The day started just like any other day, with concerns over my commute to work and traffic jams, what attire I should wear for the day’s meetings, should I take my lunch to work or eat out?