Social Psychology Commons^™

To Tip Or Not To Tip: An Analysis Into Prompted Tipping, Jared Dingman

Theses/Capstones/Creative Projects

Giving tips (or gratuities) in restaurants in the United States has been and is currently a hotly debated and discussed topic. Concerns regarding proper compensation have been raised, but there is a need for empirical evidence to investigate and solve potential issues of compensation. This honors thesis aimed to answer two questions: Whether restaurant patrons tip more when prompted with tipping percentages, and whether those who have worked in the tipping industry tip more than those who have not. I administered a brief survey with tipping scenarios to gauge prompted and unprompted tipping behaviors. With these scenarios, demographic information was …

Building Trust Through Allyship: Moderating Roles Of Motivation And Perspective, John Michael Savage

Psychology Theses & Dissertations

Previous research has indicated demographic differences between employees may influence relational development. To address this concern the current study examined the interpersonal influence that racial allyship has on trustworthiness. The first hypothesis was formed using social exchange theory to predict that allyship behaviors would increase perceptions of trustworthiness. Additionally, relational signaling theory was integrated to inform the second hypothesis, which predicted that self-interest motivations would attenuate the relationship between allyship and trustworthiness. To account for differences in perspective the third hypothesis predicted that race would moderate the conditional effect of self-interest motivation. Employees were recruited online to complete a questionnaire …

First-Generation College Students And Sense Of Belonging At School: The Moderating Effect Of Remote Learning, Christina Su Ju

Psychology Theses & Dissertations

This study examines the effect of first-generation college student status on students’ sense of belonging, and whether remote learning moderates this effect. Specifically, this study examines whether first-generation college students’ sense of belonging at university differs from their continuing-generation college student counterpart, and whether taking remote courses impacts that relationship. It was hypothesized that first-generation college students would report lower sense of belonging than continuing-generation college students, and that remote learning would moderate the relationship such that the negative effect of first-generation student status on sense of belonging is strengthened when the student takes more remote courses. Survey data from …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal

West Chester University Master’s Theses

Proposed regulations for alcohol advertising prevent beverage companies from targeting people under the legal drinking age. However, similar regulations for alcohol alternative beverages are less explored, which could allow alcohol alternative products to create awareness for alcoholic beverages among youth. Alcohol alternatives beverages, including no-alcohol and low-alcohol products, are increasing in popularity and can function as compliments to alcoholic products to decrease the total alcohol volume consumed or as substitutes for alcoholic products. Framing theory can be operationalized through the Content Appealing to Youth Index, an index of content elements found in research literature to be appealing to youth, to …

Objectification And Meaning Transference: Does Showing More Skin Mean Less Perceived Agency For Brands?, Zachariah Schlichting

CMC Senior Theses

The purpose of this study is to explore the effects of sexual imagery in advertisements on consumers’ perceptions of brand competence and agency. The effect of a brand’s expected agency was also manipulated between two groups, high expected agency (e.g., tech companies) vs low expected agency (e.g., alcohol companies). 167 participants (M=22.48, 54% women) were recruited through Sona Systems and social media to partake in an online survey conducted through Qualtrics. Participants were randomly assigned to one of four experimental groups and shown seven fictional advertisements; four target advertisements and three deception advertisements. They were then asked to rate their …

Third-Party Reactions To Performance Feedback, Daroon Mohammed Jalil

Psychology Theses & Dissertations

Although the provision of feedback has traditionally been treated as a dyadic event, I argue for the existence of a neglected third-party - the witness. Drawing from the dual process model of vicarious mistreatment and feedback intervention theory, I hypothesize that 1) third parties experience negative [positive] affect when witnessing an unjust [just] feedback event, 2) negative [positive] affect is stronger when feedback cues are self-referenced [task-referenced], and 3) negative [positive] affect is related to a subsequent decrease [increase] in feedback seeking intentions. Results from a 2x2 between-subjects experiment with 470 participants provide partial support for the hypotheses. Third-parties experienced …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

Using Drama Therapy To Foster Peer Support Among Nurse Leaders, Chyela Rowe

Expressive Therapies Dissertations

This study explored the use of drama therapy to support the social-emotional experiences of nurse leaders at a mid-sized regional hospital system in the Southeastern United States. Nurse leaders have experienced profound changes to their work environments in recent years and burnout has been at an all-time high among healthcare workers globally. Organizational supports for nurses and nurse leaders are both inadequate to meet the needs and under-resourced. The research questions explored 1) whether the drama therapy peer support initiative improved outcomes and 2) whether there was a significant relationship between measures, and 3) what nurse leaders described as facilitators …

An Overview Of Organizational Citizenship Behavior: Searching For Balance Between The Positive And Negative Effects, Courtney K. Fusting

Senior Honors Projects, 2020-current

Organizational Citizenship Behavior (OCB) is the behavior of taking on extra roles in the workplace outside of one’s explicit duties. There are many reasons why one may be motivated to aid his/her organization in this way. Motivation may come through one’s personal values towards volunteerism, desire to build social capital, increase in self-esteem and flow, or even due to the commonality of organizational citizenship behavior among the workplace culture. Contributing to one’s workplace through OCB has the potential to positively impact an individual. However, taking on too many extra roles in the workplace can become detrimental. Role overload, stress, and …

Professional Shame As Experienced By Pre-Professional Accountants, Grant R. Countess

Honors Theses

While the role of shame in professions is an emerging area of research, it has not been thoroughly studied in accounting’s professional or educational settings. Shame has been explored in engineering and nursing education with powerful implications regarding well-being and learning. This study is primarily driven by the research question, “How do pre-professional accountants experience professional shame?” Using interpretative phenomenological analysis (IPA), I interviewed three pre-professional accountants to further understand the lived experiences of shame as accounting interns. I demonstrate the insights from the analysis of these transcripts, which characterize the experience of locating identity as pre-professionals, navigating expectations, experiencing …

Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows

Creativity and Change Leadership Graduate Student Master's Projects

Creativity is one of the most sought-after skills of the 21^st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …

Workplace Satisfaction On Inclusion And Turnover Intentions Of Minority Women In Science, Technology, Engineering, And Mathematics, Tameka Whitten

Walden Dissertations and Doctoral Studies

Women of color are diminishing from the STEM workforce in spite of organizational efforts to increase diverse representation. A diverse workforce is a key competitive advantage for many STEM innovations, making this a topic of interest amongst workplace scholars. Researchers have pointed to relative contributors, such as barriers to inclusion and social identity threats for minority women in STEM. However, scholars have not yet uncovered the effect of global satisfaction on inclusion and turnover intentions for minority women within these workplaces. The purpose of this study was to evaluate organizational inclusion differences by sex and minority status, review organizational inclusion …

Workplace Satisfaction On Inclusion And Turnover Intentions Of Minority Women In Science, Technology, Engineering, And Mathematics, Tameka Whitten

Walden Dissertations and Doctoral Studies

Women of color are diminishing from the STEM workforce in spite of organizational efforts to increase diverse representation. A diverse workforce is a key competitive advantage for many STEM innovations, making this a topic of interest amongst workplace scholars. Researchers have pointed to relative contributors, such as barriers to inclusion and social identity threats for minority women in STEM. However, scholars have not yet uncovered the effect of global satisfaction on inclusion and turnover intentions for minority women within these workplaces. The purpose of this study was to evaluate organizational inclusion differences by sex and minority status, review organizational inclusion …

Adaptive And Maladaptive Coping As Mediators Of The Relationship Between Impostor Phenomenon And Help Seeking Intention, Victor Mosconi

Walden Dissertations and Doctoral Studies

The modern workplace and public media have reported on the influence of the impostor phenomenon (IP) on leadership mental health and workplace effectiveness. The choice of coping strategy may influence leaders’ intentions to seek psychological help. Guided by the impostor cycle model, the purpose of this quantitative study was to examine the extent to which adaptive and maladaptive coping mediates the relationship between IP and help-seeking intention in a convenience sample of 162 participants in leadership positions. The Clance Impostor Phenomenon Scale assessed strength of IP, the Brief COPE measure assessed adaptive and maladaptive coping, and the Beliefs About Psychological …

Consumers’ Responses To New Technologies In The Marketplace, Umair Usman

Theses and Dissertations--Marketing and Supply Chain

Chapter 1. This research examines whether the use of blockchain technology to back a brand’s claims (i.e., blockchain augmented claims) influences consumer preference for sustainable products. Consumers are demanding higher levels of transparency from brands and are also showing keen interest in consuming sustainable products, which includes products that promote social, environmental and economic sustainability. Recent advancement in digital technology, specifically blockchain, is offering an opportunity for brands to meet both these consumer demands. In five laboratory studies, I demonstrate that blockchain augmented claims, as compared to traditional industry practices (i.e., use of third-party labels and brand’s self-made claims), increases …

The Psychology Behind The Marketing Of Alcohol And Tobacco: How We Convince People To Do Things That Are Bad For Them, Sophie Dvorkin

CMC Senior Theses

The marketing tactics of the alcohol and tobacco industry are inextricably linked through the psychological basis upon which these companies target their customers. Through the principles of reciprocity, social proof, scarcity, commitment and consistency, unity, and authority featured in Robert Cialdini’s book Influence: The Psychology of Persuasion (2021). The principle of reciprocity explains how companies get customers to buy in, social proof explains our dependence on our peers’ validation, and scarcity explains why we want what we can’t have. The principles of commitment and consistency explain how companies garner long-term customers that see themselves as an extension of a brand, …

Developing Marketing Strategies To Enhance Students’ Perception Of Service Within The Thompson Scholarship Program, Emileigh Kleps

Honors Projects

Understanding the perceptions of Thompson Family Scholars to suggest improvements of marketing strategies within the Thompson Scholarship Program for the benefit of current and future Thompson Family Scholars.

Exploring The Divergent Social Dimensions Of Ceo Narcissism On Internal Firm Outcomes, Andrew Brandon Blake

Graduate Theses and Dissertations

In this study, I move away from the common clinical conception of narcissism in management to a novel two-dimensional concept and measurement of narcissism. Because these dimensions are shown to have divergent motives, goals, social strategies, and behaviors, I theorize that these differences in narcissism will have diverging effects on the firm. Then, I shift the conceptual focus of CEO narcissism research from the CEO as an agentic decision-maker seeking external praise for firm consequences to an implicit social strategist who prioritizes short-term interpersonal interactions in service of narcissistic supply. I examine four internal outcomes likely to be influenced by …

The Significance Of Sonic Branding To Strategically Stimulate Consumer Behavior: Content Analysis Of Four Interviews From Jeanna Isham’S “Sound In Marketing” Podcast, Ina Beilina

Student Theses and Dissertations

Purpose:
Sonic branding is not just about composing jingles like McDonald’s “I’m Lovin’ It.” Sonic branding is an industry that strategically designs a cohesive auditory component of a brand’s corporate identity. This paper examines the psychological impact of music and sound on consumer behavior reviewing studies from the past 40 years and investigates the significance of stimulating auditory perception by infusing sound in consumer experience in the modern 2020s.

Design/methodology/approach:
Qualitative content analysis of audio media was used to test two hypotheses. Four archival oral interview recordings from Jeanna Isham’s podcast “Sound in Marketing” featuring the sonic branding experts …

Examining And Exploring Social Constructs, Conflict Management Style, And Workplace Conflict Among Workers In The United States, Keith Boyd

Dissertations

This mixed-methods study explored social constructs, conflict management style (CMS), and workplace conflict among workers in the United States. Workers do not understand the connections between social constructs, CMS, and workplace conflict. A lack of information on workers' experiences and representation in conflict literature supports the gap in understanding (Aquino, 2000; Bourdieu, 1986; Hayes, 2008; Herr & Anderson, 2005; Lin, 2001; Long, 2007; Meng et al., 2019; Mertens, 2003, 2009, 2018; Sosa, 2019). The study used a transformative-emancipatory explanatory sequential design focused on workers. There were 82 convenience sample participant surveys and 12 purposive sample low-level cooperativeness CMS participant interviews …

A Study Of Social Engineering Concepts Within A Deceptive Defense, Jacob Glenn Oedekerk

Electronic Theses, Projects, and Dissertations

Organizations fall victim to costly attacks every year. This has created a need for more successful layers of defense. To aid in this need for additional defense, this study researches a way to bolster an underused defense style called deceptive defense. Researchers agree that deceptive defense could be the future of cybersecurity, and they call for more research in the deceptive category. The unresolved question from these researchers is what attack style could be used with a deception-based defense against an attacker. From this unresolved question, it was also determined that social engineering should be used in this culminating experience …

The Need To Address Religious Diversity At Work: An All-Inclusive Model Of Spirituality At Work, Ivonne Valero Cázares

USF Tampa Graduate Theses and Dissertations

This thesis discusses the importance of embracing religion and spirituality in the workplace as an aspect of workplace diversity. This document aims to help us understand the definition of spirituality at the workplace and its constituents.

We conducted a literature review from predominant scholars about the salience of spirituality and religion at the workplace and its relevance to building meaning, connectedness, and a sense of belonging. We will also review Maslow's theory of Human Needs, his research on human peak-experiences, and its correlation to self-actualization and transcendence.

We will present a new model of Spirituality and Religion at the workplace …

Source Credibility And Persuasive Communication: Effects On Social Media Influencers, Influencer Marketing, And Consumer Attitude Change, Isabelle Jia

CMC Senior Theses

Social psychology has long been researching how source credibility influences persuasive communication. With the world transitioning into a society interested in digital consumption, communication, and connection, this paper serves as a literature review of how different characteristics of source credibility can aid influencer credibility through various modes of social media messaging. The examination of three source credibility characteristics: 1) expertise, 2) trustworthiness, and 3) likability showcase how social media influencers can establish credibility with their consumers and build further connections with them. The results underline the importance of source credibility in influencing consumer attitude change and behavior over continued exposure …

Fuelling Effects Of Unique Opinion Holder’S Emotions On Team Creativity: A Collective Information Processing Perspective, Hui Si Oh

Dissertations and Theses Collection (Open Access)

Building on past studies that have found positive influence of minority member on team creativity, this research examined an underexplored yet crucial topic of a unique opinion holder’s happy and anger emotions on team creativity. Using a collective information processing perspective, this study examined whether the expression of anger and happiness would be beneficial for team creativity by spurring team members to respond qualitatively differently to each other’s ideas during the discussion. Additionally, this study examined whether the influence of a unique opinion holder’s emotions on team creativity through information-processing pathways would depend on individual members’ working memory capacities. Three …

The Ripple Effect: ‘Training The Trainer’ On The Impact Of Body Image Through A Dance/Movement Therapy Technique, Marina Gearhart

Expressive Therapies Capstone Theses

This thesis describes the capstone project which was a psychoeducation and experiential workshop for fitness trainers. The workshop investigated the impact trainers’ work may have on the body image of their clients through a dance/movement therapy (DMT) technique. The aim was to enhance the trainers’ sensitivity around body image issues of their clients and to create a space for vulnerable movement conversation that may in turn lead to better mental health advocacy for their clients within the scope of ethical practice. The participants of the workshop were six white female identifying trainers ranging from 24 to 35 years of age. …

Multiple Identities In Sport Fandom: Balance, Conflict, & Negotiation, Aaron Mansfield

Doctoral Dissertations

Simultaneous to the sport industry’s ascent, obesity has become an issue of growing societal concern. Scholars have explored the role of social-psychological identification in both fandom and physical health, but have not yet explored the intersection of the two. Throughout life, individuals must negotiate all of their identities, including their attachment to sport teams, yet understanding of role identity within sport management is limited. Likewise, scholars have noted the need for greater illumination of the relationship between fandom and physical well-being. I address these gaps through three studies. In Study One, I completed semi-structured interviews with individuals who consider both …

The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn

Walden Dissertations and Doctoral Studies

Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …

Text Messaging Between School Counselors And Students: An Exploratory Study, Nicholas R. Gilly

Graduate Theses & Dissertations

This exploratory case study examines the impact of text messaging on mentoring relationships when used as an outreach between school counselors and high school students, where established relationships are lacking. An SMS gateway was used to mediate communication between school counselors (N=2) and students (N=5) over a three-month timeframe. The SMS gateway converted email, sent from counselors, to text messages, which were received on mobile devices of students and allowed students to respond back to counselors. Findings indicate that the use of text messaging may ease scheduling of face-to-face meetings between counselors and students, but evidence does not support any …