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Industrial and Organizational Psychology Commons™
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Articles 1 - 10 of 10
Full-Text Articles in Industrial and Organizational Psychology
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
Alison L. O'Malley
Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).
The Effects Of Rater Training On The Relationship Between Item Observability And Rater Agreement, Keaton Edwin Montgomery
The Effects Of Rater Training On The Relationship Between Item Observability And Rater Agreement, Keaton Edwin Montgomery
Masters Theses & Specialist Projects
This study was an extension of a study conducted by Roch, Paquin, and Littlejohn (2009). They investigated the relationship between rater agreement and the observability of items on a rating form. The current study found similar results in that, as items became less observable, interrater agreement increased. The purpose of this study was to introduce frame of reference training as an extension to the Roch et al. study in order to reverse their findings. In other words, trained raters would be less likely to default to a general impression on less observable items and thus would demonstrate higher rater agreement …
The Relationship Between Core Self-Evaluations, Self-Regulation, Need Supply Fit And Job Satisfaction: A Comprehensive Model, Amanda Marie Deane
The Relationship Between Core Self-Evaluations, Self-Regulation, Need Supply Fit And Job Satisfaction: A Comprehensive Model, Amanda Marie Deane
Theses Digitization Project
The purpose of this project will explain how core self-evaluation is related to job satisfaction both directly and indirectly via the following mechanisms: emotional generalization, perception, and motivation.
Effects Of Functional Background In Human Resources On Employee Outcomes, Monica Diane Freed
Effects Of Functional Background In Human Resources On Employee Outcomes, Monica Diane Freed
Theses Digitization Project
The purpose of this study was to explore a Human Resources (HR) leader's functional background and how it may influence performance outcome such as job satisfaction, attrition, and satisfaction with HR processes.
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
Scholarship and Professional Work - LAS
Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).
The Effects Of Electronic Performance Monitoring On Performance, Laila June Bidaki
The Effects Of Electronic Performance Monitoring On Performance, Laila June Bidaki
Theses Digitization Project
The purpose of this study was to look at the social facilitation effect and analyze it as it pertains to employee electronic performance monitoring .
Construct Validation Of Common Format Biodata Within The Public Sector, James Foster Baxter
Construct Validation Of Common Format Biodata Within The Public Sector, James Foster Baxter
Theses Digitization Project
Biographical data inventories (biodata) have one of the best predictors of job performance criteria for over 100 hundred years. Similarly, CommonFormat Biodata (CFB) inventories have also demonstrated their ability to predict certain performance criteria. There are two common themes and tow common sub-themes typically associated with CFB intruments, Education, experience, time, and specificity respectively. The major purpose of this paper was to employ a confirmatory factor analysis strategy to construct and validate a CFB inventory.
Performance Of Older People At Different Levels Of Task Complexity, Deepanwita Mohanty
Performance Of Older People At Different Levels Of Task Complexity, Deepanwita Mohanty
Theses Digitization Project
Technological innovations and career changes have made the workers need for training/retraining an important issue in organizations. However, due to presumed age differences in the ability to benefit from training, employers are sometimes concerned about spending money on training for older workers. This study investigated the relationship of age with attitude about computer training (self-efficacy and anxiety) and training performance at different levels of task complexity.
Conditioned Acquisition And Augmenting Effects In Causal Attributions For Employee Performance, Lia Jean Nieri
Conditioned Acquisition And Augmenting Effects In Causal Attributions For Employee Performance, Lia Jean Nieri
Theses Digitization Project
A social analog of a short-delay conditioning paradigm in Pavlovian learning was used to test the prediction that under certain conditions, human causal judgments would reflect acquired response properties that can be either increased (augmented) or decreased (discounted). The learning experiment was masked by describing it as a study testing a computerized employee evaluation system.
Utility Analysis: Estimating The Sdy Parameter For Accounting Supervisors, Terry P. Brownson
Utility Analysis: Estimating The Sdy Parameter For Accounting Supervisors, Terry P. Brownson
Retrospective Theses and Dissertations
Personnel decisions have the potential to influence an entire organization. The effects of these decisions are more credible and relevant when quantified. Historically, benefits were defined in correlational statistics, i.e., validity coefficients. But the increasing demand is for a bottom-line or dollar-value definition. The utility concept presents a methodology for providing the dollar value impact on performance of a personnel intervention program. One parameter of a utility analysis model is the standard deviation of job performance in dollars (SDy). This research develops a SDy value for the yearly production contribution of a first level line accounting supervisor to be used …