Psychology Commons^™

Leader’S Relational Transparency And Team-Level Trust And Distrust, Jiri Krejci

Walden Dissertations and Doctoral Studies

Team trust in teams of collaborative knowledge workers has been identified as one of the main mediators of team effectiveness, and one of the most important outcomes of effective team leadership. The purpose of this quantitative nonexperimental study was to explore the relationships among relational transparency as a component of authentic leader’s behavior, and the levels of affect-based trust and distrust, as well as the relationship between both outcomes in context of the process of their emergence in a team setting. A total of 176 knowledge workers from a commercial business contact database participated. The relationships between these variables were …

Can Humans Detect A Wondering Mind? : Attentiveness As A Form Of Social Exchange, Huy Le

Legacy Theses & Dissertations (2009 - 2024)

Exchange relationships are built through reciprocation of social resources, including, as we argue in this paper, signals that one is paying attention to another. To do so, we draw on interdisciplinary areas of involvement: mind wandering, facial prototypes, and social exchange theory to investigate (a) the types of cues people look for to detect whether an exchange partner is inattentive (i.e., mind wandering); (b) how context affects the attribution of these cues; and (c) the interactive effects between mind wandering cues and context on measures of exchange quality (i.e., trust). These ideas were tested in two different studies that manipulated …

Capturing Intentional Testing Of An Automated System, Abraham Haskins

Browse all Theses and Dissertations

Users change their behavior when interacting with automated systems based upon their trust levels. Users faced with an unknown system will adjust their trust levels as they learn more about that system. Past automation trust research has implicitly assumed that users are passive recipients of information when interacting with new systems. Feedback-seeking behavior, a pattern of behavior involving actively eliciting information about one’s performance, is a well-researched concept within interpersonal research. Applying this interpersonal research to the domain of automation, I examined cases in which individuals sought feedback regarding the reliability of an unfamiliar automated system by asking for answers …

An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins

Browse all Theses and Dissertations

Automated assistance is increasingly being implemented in domains ranging from healthcare to transportation. The reason for the tendency for certain users to trust or mistrust automated assistance has been studied to mixed effect. I examined the effect of anthropomorphism as an independent factor on user trust. In addition, I examined the potential for anthropomorphism to act as a moderator between the personality traits of a user and the trust a user demonstrates in the automated aid. Though the participants in the anthropomorphic condition did view the assistant as more human-like, the level of anthropomorphism had no effect on user behavior. …

Effects Of A Suggestion Based Intervention On Human Cooperation In The Stag Hunt Game, Melvin S. Marsh

Electronic Theses and Dissertations

Cooperation has been one of the most foundational aspect of human society and is frequently studied via use of “The Stag Hunt” which has been used to tease out factors which may influence cooperation. The present study is the first study to attempt to influence human cooperation by means of positive imagery. Participants included 33 males and 72 females) who listened to either an a 7-minute audio designed to encourage them to trust others or an audio designed to encourage them to trust themselves. Participants played 40 rounds of the Stag Hunt game. The total number of times the participant …

A Sacred Trust, David T. Seamons

Issues in Religion and Psychotherapy

Being invited into the innermost intimate parts of a person’s life is a sacred trust. As such, it is one for which we must be personally prepared. Having an understanding that those in our care are sons and daughters of Heavenly Father must ground our approach to our clinical work, constantly guiding us as we assist them through the healing process.

Communion, Agency, And Authenticity: How Gendered Expectations Influence Trust In Leaders, Allyson Day Pagan

Theses and Dissertations

While there are a great many benefits to increasing female numbers in leadership positions, organizations still struggle to find a place for women leaders. More research is required to examine leader skills and mechanisms through which they operate in order to facilitate women’s empowerment. The purpose of the current study was to examine leadership skills (political skill), behaviors (impression management and emotion management) and their outcomes (authentic leadership and trust in leader) in the context of gender. This study examined interpersonal emotion management as an increasingly important construct for leadership and social influence, incorporating it as an outcome of political …

Adolescent Social Experiences And Anxiety As Predictors Of Adult Romantic Jealousy, Jordan E. Gamache

Senior Honors Projects, 2020-current

Romantic jealousy has been categorized as one of the most destructive emotions in romantic relationships, implicated as a significant predictor of negative relational outcomes such as domestic abuse, depression, and suicide (Pfieffer & Wong, 1989). Despite this, little research has examined the development of romantic jealousy, and, more specifically its connection to adverse social experiences in early adolescence. This study examines peer dislike, number of residential moves, and friend betrayal in early adolescence as predictors of emotional, cognitive, and behavioral jealousy in young adult romantic relationships. Anxiety-related factors of rejection sensitivity, general anxiety, and trust are also analyzed as potential …

Depletion Manipulations Decrease Openness To Dissent Via Increased Anger, Ming-Hong Tsai, Norman P. Li

Research Collection School of Social Sciences

We investigated a potential outcome of ego depletion manipulations and an importantfactor behind cooperative failure: a lack of openness to others’ dissenting opinions.Across five studies in a variety of task settings, we examined the effect of depletionmanipulations on openness to dissent and investigated two negative emotions as potentialmediators of this process: fatigue and anger. The results demonstrated a negative effect ofdepletion manipulations on openness to dissent through increased anger rather thanfatigue (Studies 1–5). In Studies 3 and 4, we also eliminated perceived trust towards a taskcounterpart as a significant mediator of the relationship between depletion manipulationsand openness to dissent. These …

Phone A Friend Or Ask Alexa? Children’S Trust In Voice-Activated Devices, Hailey M Streble, Laura K. Gregg, Evonie L. Daugherty, Lauren N. Girouard, Judith H. Danovitch

Undergraduate Arts and Research Showcase

Voice-activated devices such as Google Home, Siri, and Alexa are in many homes and children are interacting with these devices. It is unclear if they treat these devices the way they treat human informants. Children prefer human informants that are reliable and familiar. This study examined whether children believe voice-activated devices provide accurate information. Participants included 40 4- and 5-year-olds and 40 7- and 8-year-olds. Children were introduced to two informants: the experimenter’s good friend and the experimenter’s new device. Children heard questions about personal information (e.g., the experimenter’s favorite color), facts that do not change (e.g., the color of …

The Social Media Machines: An Investigation Of The Effect Of Trust Moderated By Disinformation On Users’ Decision-Making Process, Zulma Valedon Westney

CCE Theses and Dissertations

Social media networking sites (SMNS) have become a popular communications medium where users share information, knowledge, and persuasion. In less than two decades, social media's (SM) dominance as a communication medium can't be disputed, for good or evil. Combined with the newly found immediacy and pervasiveness, these SM applications' persuasive power are useful weapons for organizations, angry customers, employees, actors, and activists bent on attacking or hacking other individuals, institutions, or systems. Consequently, SM has become the preferred default mechanism of news sources; however, users are unsure if the information gathered is true or false. According to the literature, SMNS …

Trust Discounting In The Multi-Arm Trust Game, Michael Collins

Browse all Theses and Dissertations

Social interactions are complex and constantly changing decision making environments. Prior research (Mayer, Davis, & Schoorman, 1995) has found that people use their trust in others as a criterion for decision making during social interactions. Trust is not only relevant for human-human interaction, but has also been found to be important for human-machine interaction as well, which is becoming a growing feature in many work domains (De Visser et al., 2016). Prior research on trust has attempted to identify the behavioral characteristics an individual (trustor) uses to assess the trustworthiness of another (trustee) to determine the trustor's level of trust. …

Humble Doctors, Healthy Patients? Exploring The Relationships Between Clinician Humility And Patient Satisfaction, Trust, And Health Status, Ho Phi Huynh, Amy Dicke-Bohmann

Psychology Faculty Publications

Objective: In medicine, numerous commentaries implore clinicians (e.g., physicians, physician assistants, nurse practitioners) to display more humility. However, given the complex power dynamics between patients and clinicians, one should not presume that patients desire and appreciate humble clinicians. This paper examines the relationship between clinician humility and patient outcomes, and aims to provide empirical evidence for the significance of clinician humility.

Methods: In two studies, patients (N = 497) recalled their most recent visit to a clinician through an online survey platform (Qualtrics). Patients rated their clinician’s humility, their satisfaction and trust with their clinician, and their …

Considering Leadership Style, Trust, And Uncertainty Avoidance On Leader Member Exchange, Alexander Michael Dechurch

Theses and Dissertations

This study was conducted to further research the impact of leadership style on leader-member exchange (LMX), and to investigate the role of individual uncertainty avoidance and trust on LMX when paired with the two leadership styles (transactional and transformational leadership). Three samples were collected. Sample 1 included 32 dyadic undergraduate student and leader pairs from a midsize southern private university; Sample 2 included 118 leaders recruited through Amazon Mechanical Turk (Mturk); Sample 3 included 141 followers recruited through Mturk. Results indicated positive relationships between follower and leader perceptions of transactional and transformational leadership style and leadermember exchange. Moreover, there are …

Effectiveness Of Exceeding Expectations And Demonstration Of Concerns For Repairing Trust In Collaborative Relationships, Kyi Phyu Nyein

Theses and Dissertations

Interpersonal trust in collaborative relationships has been found to lead to positive outcomes, such as satisfaction, perceived leadership effectiveness, teamwork, and successful organizational change (Fulmer & Gelfand, 2012). However, trust can decline naturally or can be broken due to unmet expectations as trust involves expectations of positive intentions from another individual or positive outcomes from the relationship (Bhattacharya, Devinney, & Pillutla, 1998). In order to continue and achieve successful collaboration, trust must be repaired using different trust repair strategies such as providing apology or denying the responsibility. The current research examines exceeding expectations and demonstration of concerns as two understudied …

The Effects Of Automation Transparency And Reliability On Task Shedding And Operator Trust, William Everett Lehman

Psychology Theses & Dissertations

Because automation use is common in many domains, understanding how to design it to optimize human-automation system performance is vital. Well-calibrated trust ensures good performance when using imperfect automation. Two factors that may jointly affect trust calibration are automation transparency and perceived reliability. Transparency information that explains automated processes and analyses to the operator may help the operator choose appropriate times to shed task control to automation. Because operator trust is positively correlated with automation use, behaviors such as task shedding to automation can indicate the presence of trust. This study used a 2 (reliability; between) × 3 (transparency; within) …

Natural Mentoring Relationships Among Latinx Youth: The Role Of Trust And Stressors, Lidia Yanelli Monjaras-Gaytan

College of Science and Health Theses and Dissertations

Mentoring is one avenue to support Latinx adolescents in their positive development. The current study aimed to (a) identify profiles of Latinx adolescents based on their interpersonal trust of adults, and (b) examine the roles of adult trust and stressors in the development and quality of natural mentoring relationships (NMRs). Participants were 347 Latinx adolescents who were surveyed in their 9th and 10th grades. Using cluster analysis, two adult trust profiles were identified: (a) Higher Trusting and (b) Less Trusting. Analyses demonstrated that there was a significant association between Higher Trust profiles in 9th grade and developing a new NMR …

Perceptions Of Coach’S Response To Stress On Football Player’S Quality Of Experience, Taylor Mcvay

Senior Honors Projects

This research further explores the Cognitive Resource Theory (CRT; Fielder & Garcia, 1987), which is an approach to leadership in which effective leadership depends on a leader’s intelligence and experience and how these factors affect a leader’s ability to cope with stress. Extending CRT as a theoretical framework, the present research seeks to determine if players perceptions of a coach’s ability to handle stress and make good decisions has an impact on the quality of their football experience and their feelings of stress during stressful situations. It is hypothesized that players’ stress levels during rivalry games (i.e., high stress situations) …

Whose Drive Is It Anyway? Using Multiple Sequential Drives To Establish Patterns Of Learned Trust, Error Cost, And Non-Active Trust Repair While Considering Daytime And Nighttime Differences As A Proxy For Difficulty, Scott Mishler

Psychology Theses & Dissertations

Semi-autonomous driving is a complex task domain with a broad range of problems to consider. The human operator’s role in semi-autonomous driving is crucial because safety and performance depends on how the operator interacts with the system. Drive difficulty has not been extensively studied in automated driving systems and thus is not well understood. Additionally, few studies have studied trust development, decline, or repair over multiple drives for automated driving systems. The goal of this study was to test the effect of perceived driving difficulty on human trust in the automation and how trust is dynamically learned, reduced due to …

Why Does Coaching Work? An Examination Of Inputs And Process Variables In An Employee Coaching Program, Sarah E. Frick

USF Tampa Graduate Theses and Dissertations

The efficacy of leadership coaching to improve leader and organizational outcomes cannot be overstated. However, a thorough understanding of some of the inputs and process variables involved in coaching has not been empirically established to date. To address this issue in the leader development and coaching literature, I examined the characteristics of the coaches and the coachees and their relationships with two relational variables potentially involved in coaching relationships (i.e., leader-member exchange and trust). The importance of leadership to work outcomes and leader development is highlighted, followed by a discussion of the specific leader development technique of coaching. The discussion …

Fairness, Trust, And School Climate As Foundational To Growth Mindset: A Study Among Brazilian Children And Adolescents, Kendra J. Thomas, Josafa M. Da Cunha, Denise Americo De Souza, Jonathan Santo

Psychology Faculty Publications

Recent research has established the importance of children and adolescents developing a growth mindset for future success and motivation. This research tests believes about fairness, adult trust, and school climate that are theoretically foundational for establishing a cognitive connection between effort and outcome. Regressions and MANOVAS were conducted to understand the direct and indirect relationships between perceptions of justice, adult trust, school climate and growth mindsets.

The first study included 363 children from Brazilian public schools and the findings supported our hypothesis that adult trust partially mediates the relationship between justice perceptions and growth mindset. The second study included an …

Humble Coaches And Their Influence On Players And Teams: The Mediating Role Of Affect-Based (But Not Cognition-Based) Trust, Ho Phi Huynh, Clint E. Johnson, Hillary Wehe

Psychology Faculty Publications

Humility is a desirable quality for leaders across different domains, but not much is known about humility in sports coaches. This study integrated positive and organizational psychology to define humility as it pertains to sports coaches and examined humble coaches’ influence on player development and team climate. Additionally, trust was examined as a mediator between coaches’ humility and the two outcomes. Participants (N = 184; M_age = 23.44, SD_age = 8.69; 73.4% women) rated their coaches’ humility and reflected on the coaches’ influence and their team climate. Results indicated that affect-based, but not cognition-based, trust mediated the …

How People Make Sense Of Drones Used For Atmospheric Science (And Other Purposes): Hopes, Concerns, And Recommendations, Janell C. Walther, Lisa M. Pytlikzillig, Carrick Detweiler, Adam L. Houston

Lisa PytlikZillig Publications

Unmanned aerial systems (UAS) can advance understanding of the atmosphere and improve weather prediction, but public perceptions of drone technologies need to be assessed to ensure successful societal integration. Our qualitative study examines public perceptions of UAS technology, and the associated risks and benefits, for such civilian purposes. We examine how people form perceptions, and discuss the implications of these perceptions for UAS design and regulation. Our study finds the public to be favorable toward UAS used for “noble” purposes. Participant views are informed by popular media, personal experiences, comparisons between technologies, and consideration of the trustworthiness of the users, …

A Trust In Air Traffic Controllers (T-Atc) Scale, Bradley S. Baugh, Scott R. Winter

International Journal of Aviation, Aeronautics, and Aerospace

Trust is a concept that cannot be easily measured. Further, trust is domain-specific. Trust is a foundational aspect of safe flight operations in the National Airspace System, and while there has been much attention to trust in teams and trust in automation, there appears to be a gap in knowledge of a pilot’s trust in air traffic controllers. The purpose of this study was to develop and validate the Trust in Air Traffic Controllers (T-ATC) scale, a summative scale to measure a pilot’s trust in air traffic controllers. This study followed a three-step methodology. In steps one and two, words …

Determinants Of Latinx Patients’ Perceptions Of Trust In Their Physicians At The Primary Health Care Level, Emani J. Kelley

Senior Independent Study Theses

This study examines the predictors of Latinx patient’s trust in their primary healthcare providers. Specifically, this study tests patient and physician characteristics that contribute to feelings of trust in the healthcare setting. Latinx adults from primary care clinics in Southern California and a legal aid office in Canton, Ohio, completed surveys on their perceptions of cultural sensitivity, compassion, and communication received from their physicians in addition to overall feelings of trust toward their physicians. Surveys also asked participants about their language preference, generational status, and demographics. Data was analyzed using a linear multiple regression model with trust as the dependent …

The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox

Antioch University Full-Text Dissertations & Theses

This research explores an individual's self-perception of their own ability, motivation, and propensity to trust others for the purpose of validating a new construct: developmental readiness to trust others in the workplace. This construct expands research on developmental readiness to change and to lead by building a scale to measure an individual's motivation and ability to trust others in the workplace. A previously validated scale developed by Frazier, Johnson, and Fainshmidt 2013 measuring propensity to trust was included the scale building process. All items measuring motivation to trust were newly developed for this study, items measuring trust ability were adapted …

Trustworthiness Appraisal Deficits In Borderline Personality Disorder Are Associated With Prefrontal Cortex, Not Amygdala, Impairment, Eric A. Fertuck, Jack Grinband, J. John Mann, Joy Hirsch, Kevin Ochsner, Paul Pilkonis, Jeff Erbe, Barbara Stanley

Publications and Research

Background

Borderline Personality Disorder (BPD) is associated with sensitivity to signals of interpersonal threats and misplaced trust in others. The amygdala, an integral part of the threat evaluation and response network, responds to both fear- and trust-related stimuli in non-clinical samples, and is more sensitive to emotional stimuli in BPD compared to controls. However, it is unknown whether the amygdalar response can account for deficits of trust and elevated sensitivity to interpersonal threat in BPD.

Methods

Facial stimuli were presented to 16 medication-free women with BPD and 17 demographically-matched healthy controls (total n = 33). Participants appraised fearfulness or trustworthiness …

Justice, Trust, And Team Performance A Comparison Of Leader Selection Methods On The Development Of Team Trust, Jake Alexander Weiss

College of Science and Health Theses and Dissertations

Throughout the past few decades, organizations have shifted from a management mandated, top down approach to a more collaborative, team based, horizontal structure (Miles & Snow, 1992). As a result, work teams are on the rise, which has led to an increase in leadership roles within organizations. The relationships between procedural justice and trust in leadership, and trust in leadership and performance are well established in current literature. The former relationship, however, has been analyzed only at the individual level. Given the prevalence of teams in academic and applied settings, it is imperative to understand how this relationship exists, if …

Trust Building Tools For Talking With Youth During Times Of Conflict, Bonnie C. Springer, Andrea Crist

National Youth Advocacy and Resilience Conference

This presentation will provide tools and strategies for turning crisis into opportunity. The skills of Life Space Crisis Intervention provide helping adults faced with the extreme behavior of youth during times of crisis strategies which build trust and connections in meaningful and healing ways; turning crisis into opportunity for at risk youth to develop social responsibility and grow emotionally

Disentangling Passion And Engagement: An Examination Of How And When Passionate Employees Become Engaged Ones, Violet T. Ho, Marina N. Astakhova

Management Faculty Publications

While anecdotal industry evidence indicates that passionate workers are engaged workers, research has yet to understand how and when job passion and engagement are related. To answer the how question, we draw from person-environment fit theory to test, and find support for, the mediating roles of perceived demands-abilities (D-A) fit and person-organization (P-O) fit in the relationships between passion and job engagement, and between passion and organizational engagement, respectively. Also, because the obsessive form of passion is contingency-driven, we answer the when question by adopting a target-similarity approach to test the contingent role of multi-foci trust in the obsessive passion-to-engagement …