Cataloging and Metadata Commons^™

Ils Transition Mission: Creating Ease For Our Patrons, Marina Narvaez

University Libraries Faculty Publications and Presentations

University of Arkansas Libraries implemented a new library system, OneSearch, that became fully operational in July 2022. In the planning for this transition, collaboration among colleagues outside the committee and preliminary user-feedback became necessary as decisions were finalized. Participants were requested to perform searches on several material types, narrow or broaden their retrieval, and provide general observations. This poster provides information and analysis of the feedback gathered.

Telling The Technical Services Story: Communicating Value (Presentation), Rebecca Mugridge

University Libraries Faculty Scholarship

Technical Services isn’t the hidden discipline it once was. Despite some cross-departmental interaction, misconceptions about the work are all too common. It’s incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. This session spotlights successful initiatives and gives you the guidance to bolster communication within departments, across the library, and campus-wide.

Digital Collection Assessment And Use, Tammy Troup

Bucknell Open Educational Resources

The Digital Collection Assessment and Use learning module introduces the use of the Digital Public Library of America (dp.la) API to assess descriptive metadata practices from the perspective of subject specialists. Subject experts are encouraged to use this toolkit to consider how their expertise can be used to support access to knowledge.

The learning module is published in the #DLFteach Toolkit: Lesson Plans for Digital Library Instruction. The openly available, peer-reviewed collection of lesson plans and concrete instructional strategies is the result of a project led by the professional development and resource sharing subgroup. This publication emerged from …

Benchmarking Vended Authority Control Practices In Arl Libraries (Presentation), Rebecca L. Mugridge, Nancy Poehlmann

University Libraries Faculty Scholarship

This presentation shares the results of a survey of ARL libraries on the use of vended authority control at their institutions.

Advocating For Technical Services Through Assessment (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation discusses how managers can advocate for technical services through a variety of assessment activities.

Benchmarking Vended Authority Control Practices In Arl Libraries, Rebecca Mugridge, Rebecca Nous, Nancy Poehlmann, Wendy West

University Libraries Faculty Scholarship

This article presents the results of a survey designed to benchmark the use of vendors to support authority control activities in Association of Research Libraries member libraries. Such activities include updating authority or bibliographic records, sourcing authority records, participation in cooperative cataloging efforts, and more. The survey investigated whether and how responding libraries used vendors to create and maintain an authority file and process current cataloging records. The survey gathered demographic and other information about the libraries, and the authors sought to identify trends and correlations between these and other factors.

Measure For Measure: Altmetrics, Beth Juhl

University Libraries Faculty Publications and Presentations

No abstract provided.

Putting Assessment Into Action: Selected Projects From The First Cohort Of The Assessment In Action Grant, Darren Sweeper

Sprague Library Scholarship and Creative Works

No abstract provided.

Data Driven Assessment Using Integrated Library System, Shahrzad Khosrowpour

Library Presentations, Posters, and Audiovisual Materials

Today’s libraries are more than the number of circulated items or number of patrons who step in to the library. Integrated Library Systems nowadays are partnered with libraries to better facilitate data delivery which are always valuable not only for content delivery to patrons but also for large scale assessments and administrative decision making. Every year libraries are adding thousands of books to their collections and technical services staff are working diligently to make them accessible to patrons as quickly as possible while keeping up with competing duties and other cataloging priorities.

Our library’s cataloging department investigated the available coding …

Advocating For Technical Services: The Power Of Assessment (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation reviews the many ways that assessment can be used to advocate for technical services within academic library settings.

Online Bibliographies For Shared Discovery, Jessica Schomberg

Library Services Publications

A few years ago, I began investigating best practices in cataloging assessment. I started with a review of related literature to gather citations on the topic. As this work progressed, I found that researchers describe assessment, or pieces of assessment, using many different terms including evaluation, quality, workflow, cost, and production. They also write specifically about cataloging or broadly about technical services; of which cataloging or metadata is a part.

Common Cause: Using Assessment To Advocate For Technical Services (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation demonstrates how assessment activities and results can serve as an advocacy tool for technical services divisions of libraries.

Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West

University Libraries Faculty Scholarship

The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries.

Benchmarking As An Assessment Tool For Cataloging, Rebecca L. Mugridge, Nancy Poehlmann

University Libraries Faculty Scholarship

The authors conducted a survey on the topic of benchmarking as a tool for assessment in cataloging. While assessment is popular in libraries, little research has been done on benchmarking in cataloging, a gap that this study attempts to fill. The authors developed a survey that gauged the respondents’ use of benchmarking, their goals for benchmarking, and how they applied what they learned to make improvements. The survey was administered on the AUTOCAT electronic distribution list in May 2013. There were 92 completed surveys, with 20 libraries reporting that they had used benchmarking as an assessment tool.

Assessment Strategies For Technical Services (Presentation), Rebecca L. Mugridge, Nancy M. Poehlmann

University Libraries Faculty Scholarship

This presentation describes a number of qualitative assessment practices that can help technical services managers assess their effectiveness. Strategies include process improvement initiatives, customer service surveys, focus groups, benchmarking, and more.

Technical Services And Library Systems Customer Service Assessment, Rebecca L. Mugridge, Nancy M. Poehlmann, Kate Latal, Wendy L. West, Michael J. Sweeney

University Libraries Faculty Scholarship

This survey instrument was developed to gauge internal customer satisfaction with the services offered by the University at Albany Libraries Technical Services and Library Systems Division.

Assessment In Practice (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation provides some strategies that cataloging managers can use to evaluate and assess the services they offer.

Assessment Strategies For Cataloging Managers (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

Qualitative assessment activities, when conducted regularly and methodically, can help managers and administrators understand the impact and value of the work that we do for our customers. Are we meeting our customers' needs? Are there services that we could provide but currently do not? What are our customers’ priorities? Are we responsive to their questions and issues? Are we working as effectively as we can? This webinar will explore the use of customer service surveys, focus groups, quality initiatives, benchmarking, and other methods to evaluate and assess the work that we do.

Technical Services Assessment In Pennsylvania Academic Libraries (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

Academic libraries regularly conduct assessment of library services through the use of rubrics or assessment tools such as LibQual™. Technical services activities are frequently assessed; however, the assessment is typically limited to the evaluation of specific processes. This study was designed to explore assessment activities in Pennsylvania’s academic libraries. The author designed a survey to investigate whether technical services activities are assessed, how they are assessed, who is responsible for assessment of technical services, how the results of assessment activities are shared with others, and how those results are used to improve services or for other purposes.