Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 2 of 2

Full-Text Articles in Interpersonal and Small Group Communication

Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi Jan 2017

Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi

Anthropology Publications

There is great diversity in the names and naming practices of Canada’s population due to the multiple languages and cultures from which names and name-givers originate. While this diversity means that everyone encounters unfamiliar names, institutional agents who work with the public are continually challenged when attempting to determine a name’s correct pronunciation, spelling, structure and gender. Drawing from over a hundred interviews in London (Ontario) and Montréal (Québec), as well as other published accounts, I outline strategies used by institutional agents to manage name diversity within the constraints of their work tasks. I explain how concern with saving face …


Cultural Brokering And Bicultural Identity: An Exploratory Study, Jorida Cila, Richard Lalonde, Zohrah Haqanee Apr 2011

Cultural Brokering And Bicultural Identity: An Exploratory Study, Jorida Cila, Richard Lalonde, Zohrah Haqanee

Western Migration Conference Series

Abstract: Cultural brokering refers to a process where individuals mediate between two parties that are experiencing some type of cultural misunderstanding. Our exploratory study indicates that cultural brokering is a diverse experience that spans the boundaries of one’s family and includes various norms, values and traditions.