Communication Technology and New Media Commons^™

Turn-Taking And The Local Management Of Conversation In A Highly Simultaneous Computer-Mediated Communication System, Jeffrey F. Anderson, Fred K. Beard, Joseph B. Walther

Faculty and Research Publications

Ongoing inquiry in communication technology research includes the questions of whether and how users adapt communication to the relatively restricted codes provided by text-based computer-mediated communication (CMC). This study proposes that adaptations may be affected by the level of simultaneity in messaging that CMC systems afford users. This suggestion is examined through an analysis of the particular conversational management strategies afforded by a fully synchronous computer-mediated communication system in which message transmission is keystroke-by-keystroke. Conversation analyses performed on the transcript of a three-person online conversation suggest several conclusions: Despite the novelty of the system, the CMC users appropriated and adapted …