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Communication Technology and New Media Commons™
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Full-Text Articles in Communication Technology and New Media
Web 2.0 In Libraries: Assessing New Services, Jean Vollrath
Web 2.0 In Libraries: Assessing New Services, Jean Vollrath
The Southeastern Librarian
Each morning’s work at the Center for Creative Leadership library involves scanning the internet news sources for stories that affect company clients, particularly new business trends and innovations. Two such trends are Web 2.0 and the idea of “third place.” The term “third place” refers to an open, neutral, creative haven for social interaction and collaboration, such as a library or coffee shop. Web 2.0 refers to those new internet technologies that can be used to create virtual “third place” communities through synchronous and asynchronous communication. So it was not surprising to see a new column in the January 2007 …
Virtual Reference Service In Southeastern Academic Libraries: A Study Of Availability, David L. Dehart, Ann Viles
Virtual Reference Service In Southeastern Academic Libraries: A Study Of Availability, David L. Dehart, Ann Viles
The Southeastern Librarian
Academic libraries are experiencing a gradual decline in the number of reference transactions. In a recent compilation of statistics for members of the Association of Research Libraries, for example, the median numbers of reference transactions reported fell from 134,944 in 1998 to 66,300 in 2005, an average drop of 4.6% per year (Kyrillidou and Young 2006). Traditional reference transactions still greatly outnumber virtual transactions in most libraries, but there is some speculation that virtual reference will overtake traditional reference in the near future. In an attempt to establish a baseline for the availability of virtual reference services in Southeastern academic …
Turn-Taking And The Local Management Of Conversation In A Highly Simultaneous Computer-Mediated Communication System, Jeffrey F. Anderson, Fred K. Beard, Joseph B. Walther
Turn-Taking And The Local Management Of Conversation In A Highly Simultaneous Computer-Mediated Communication System, Jeffrey F. Anderson, Fred K. Beard, Joseph B. Walther
Faculty and Research Publications
Ongoing inquiry in communication technology research includes the questions of whether and how users adapt communication to the relatively restricted codes provided by text-based computer-mediated communication (CMC). This study proposes that adaptations may be affected by the level of simultaneity in messaging that CMC systems afford users. This suggestion is examined through an analysis of the particular conversational management strategies afforded by a fully synchronous computer-mediated communication system in which message transmission is keystroke-by-keystroke. Conversation analyses performed on the transcript of a three-person online conversation suggest several conclusions: Despite the novelty of the system, the CMC users appropriated and adapted …