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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith Nov 2010

Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith

Library Faculty and Staff Papers and Presentations

The Continuing Resources Team at Eastern Kentucky University Libraries has used a structured, collaborative process mapping approach to identify workflow problems and make improvements. We also identified better tools for sharing information that is needed by multiple staff members. Co-presented at the 2010 Charleston Confernece as part of the "Innovative Practices in Electronic Resources and Acquisition Management" preconference workshop.


Clean Up Your Act! A Voyager Acquisitions/Serials Overhaul For Greater Efficiency, Kelly Smith, Amy Tabb Sep 2010

Clean Up Your Act! A Voyager Acquisitions/Serials Overhaul For Greater Efficiency, Kelly Smith, Amy Tabb

Library Faculty and Staff Papers and Presentations

The acquisitions and continuing resources teams at EKU Libraries used the occasion of several library staff retirements as an opportunity to reevaluate departmental processes. In doing so, we solved two major problems: • We completely overhauled our Voyager ILS ledger structure to allow for more granular reporting, specifically in relation to electronic resources and online periodicals. • We developed a better understanding of the relationship between the acquisitions, serials check-in, and cataloging functions in Voyager, allowing us to develop more seamless workflows between the acquisitions and continuing resources teams and to do a large order record clean-up project.


Hot To Prot: Enhanced Instruction Skills Through Peer-Review, Karen Gilbert, Kevin L. Jones, Cindy Judd Sep 2010

Hot To Prot: Enhanced Instruction Skills Through Peer-Review, Karen Gilbert, Kevin L. Jones, Cindy Judd

Library Faculty and Staff Papers and Presentations

In order to improve both library instruction and formative evaluation, EKU Libraries’ Public Services librarians located and adapted Samson & McCrea’s (2008) Peer Review of Teaching model (PROT). This presentation explained the three major elements of the PROT, what it specifically evaluates, how it was implemented, and what library instructors have gained from its use.


Creative Solutions For Managing Eresources Workflow, Kelly Smith, Laura Edwards May 2010

Creative Solutions For Managing Eresources Workflow, Kelly Smith, Laura Edwards

Library Faculty and Staff Papers and Presentations

As the number of eResources we acquire continues to grow, Eastern Kentucky University Libraries have attempted to develop more effective ways to manage our online collections. Traditional methods for dealing with print resources do not apply to the entire eResources lifecycle, and we have been challenged to think creatively about possible solutions. Our strategies have included adjusting the staffing model of the eResources team, analyzing our workflow using process mapping to identify areas of improvement, and finding appropriate ways to incorporate support staff into the eResources workflow.


Eku Online Reference Gets H3lp, Cindy Judd, Julie George Apr 2010

Eku Online Reference Gets H3lp, Cindy Judd, Julie George

Library Faculty and Staff Papers and Presentations

EKU Libraries is in its fourth year of providing an Instant Messaging reference service. We have seen our statistics increase over that time as we have made changes to the way we offer our service, especially when we added the Meebome widgets throughout the website. Recently, EKU Libraries implemented a new IM platform in order to extend the way we provide online reference help. LibraryH3lp offers simultaneous logins, queues to send questions to librarians with appropriate subject specialties, and a seamless integration with our existing Meebome widgets. Learn about our efforts to improve the EKU Libraries "Ask Us" service. Hear ...


Developing Information Literate Students, Cindy Judd, Betina Gardner, Julie George Mar 2010

Developing Information Literate Students, Cindy Judd, Betina Gardner, Julie George

Library Faculty and Staff Papers and Presentations

No abstract provided.