Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Social and Behavioral Sciences
Eku Online Reference Gets H3lp, Cindy Judd, Julie George
Eku Online Reference Gets H3lp, Cindy Judd, Julie George
Library Faculty and Staff Papers and Presentations
EKU Libraries is in its fourth year of providing an Instant Messaging reference service. We have seen our statistics increase over that time as we have made changes to the way we offer our service, especially when we added the Meebome widgets throughout the website. Recently, EKU Libraries implemented a new IM platform in order to extend the way we provide online reference help. LibraryH3lp offers simultaneous logins, queues to send questions to librarians with appropriate subject specialties, and a seamless integration with our existing Meebome widgets. Learn about our efforts to improve the EKU Libraries "Ask Us" service. Hear …