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Social and Behavioral Sciences Commons™
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Articles 1 - 3 of 3
Full-Text Articles in Social and Behavioral Sciences
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Library Faculty and Staff Papers and Presentations
The Continuing Resources Team at Eastern Kentucky University Libraries has used a structured, collaborative process mapping approach to identify workflow problems and make improvements. We also identified better tools for sharing information that is needed by multiple staff members. Co-presented at the 2010 Charleston Confernece as part of the "Innovative Practices in Electronic Resources and Acquisition Management" preconference workshop.
Clean Up Your Act! A Voyager Acquisitions/Serials Overhaul For Greater Efficiency, Kelly Smith, Amy Tabb
Clean Up Your Act! A Voyager Acquisitions/Serials Overhaul For Greater Efficiency, Kelly Smith, Amy Tabb
Library Faculty and Staff Papers and Presentations
The acquisitions and continuing resources teams at EKU Libraries used the occasion of several library staff retirements as an opportunity to reevaluate departmental processes. In doing so, we solved two major problems: • We completely overhauled our Voyager ILS ledger structure to allow for more granular reporting, specifically in relation to electronic resources and online periodicals. • We developed a better understanding of the relationship between the acquisitions, serials check-in, and cataloging functions in Voyager, allowing us to develop more seamless workflows between the acquisitions and continuing resources teams and to do a large order record clean-up project.
Creative Solutions For Managing Eresources Workflow, Kelly Smith, Laura Edwards
Creative Solutions For Managing Eresources Workflow, Kelly Smith, Laura Edwards
Library Faculty and Staff Papers and Presentations
As the number of eResources we acquire continues to grow, Eastern Kentucky University Libraries have attempted to develop more effective ways to manage our online collections. Traditional methods for dealing with print resources do not apply to the entire eResources lifecycle, and we have been challenged to think creatively about possible solutions. Our strategies have included adjusting the staffing model of the eResources team, analyzing our workflow using process mapping to identify areas of improvement, and finding appropriate ways to incorporate support staff into the eResources workflow.