Information Security Commons^™

International Conference Information Systems And Security, University For Business And Technology - Ubt

UBT International Conference

UBT Annual International Conference is the 9th international interdisciplinary peer reviewed conference which publishes works of the scientists as well as practitioners in the area where UBT is active in Education, Research and Development. The UBT aims to implement an integrated strategy to establish itself as an internationally competitive, research-intensive university, committed to the transfer of knowledge and the provision of a world-class education to the most talented students from all background. The main perspective of the conference is to connect the scientists and practitioners from different disciplines in the same place and make them be aware of the recent …

Towards Secure Data Flow Oriented Multi-Vendor Ict Governance Model, Lars Magnusson, Patrik Elm, Anita Mirijamdotter

International Journal of Business and Technology

Today, still, ICT Governance is being regarded as a departmental concern, not an overall organizational concern. History has shown us that implementation strategies, which are based on departments, results in fractional implementations leading to ad hoc solutions with no central control and stagnation for the in-house ICT strategy. Further, this recently has created an opinion trend; many are talking about the ICT department as being redundant, a dying out breed, which should be replaced by on-demand specialized external services. Clearly, the evermore changing surroundings do force organizations to accelerate the pace of new adaptations within their ICT plans, more vivacious …

Implications Of Eu-Gdpr In Low-Grade Social, Activist And Ngo Settings, Lars Magnusson, Sarfraz Iqbal

International Journal of Business and Technology

Social support services are becoming popular among the citizens of every country and every age. Though, social support services easily accessible on mobile phones are used in different contexts, ranging from extending your presence and connectivity to friends, family and colleagues to using social media services for being a social activist seeking to help individuals confined in miserable situations such as homeless community, drug addicts or even revolutionists fighting against dictatorships etc. However, a very recent development in the European Parliament’s law (2016/679) on the processing and free movement of personal data in terms of EU-GDPR (General data protection rules) …

An Approach To Information Security For Smes Based On The Resource-Based View Theory, Blerton Abazi

International Journal of Business and Technology

The main focus of this proposal is to analyze implementation challenges, benefits and requirements in implementation of Information Systems and managing information security in small and medium size companies in Western Balkans countries. In relation to the study, the proposal will focus in the following questions to investigate: What are the benefits that companies mostly find after the implementation of Information Systems has been implemented, efficiency, how to they manage security of the information’s, competitive advantage, return of investments etc. The study should give a clear approach to Information Systems implementation, information security, maintenance, measurable benefits, challenges companies have gone …

Some Issues In The Testing Of Computer Simulation Models, David J. Murray-Smith

International Journal of Business and Technology

The testing of simulation models has much in common with testing processes in other types of application involving software development. However, there are also important differences associated with the fact that simulation model testing involves two distinct aspects, which are known as verification and validation. Model validation is concerned with investigation of modelling errors and model limitations while verification involves checking that the simulation program is an accurate representation of the mathematical and logical structure of the underlying model. Success in model validation depends upon the availability of detailed information about all aspects of the system being modelled. It also …

Performance Indicators Analysis Inside A Call Center Using A Simulation Program, Ditila Ekmekçiu, Markela Muça, Adrian Naço

International Journal of Business and Technology

This paper deals with and shows the results of different performance indicators analyses made utilizing the help of Simulation and concentrated on dimensioning problems of handling calls capacity in a call center. The goal is to measure the reactivity of the call center’s performance to potential changes of critical variables. The literature related to the employment of this kind of instrument in call centers is reviewed, and the method that this problem is treated momentarily is precisely described. The technique used to obtain this paper’s goal implicated a simulation model using Arena Contact Center software that worked as a key …

Modelling Business And Management Systems Using Fuzzy Cognitive Maps: A Critical Overview, Peter P. Groumpos

International Journal of Business and Technology

A critical overview of modelling Business and Management (B&M) Systems using Fuzzy Cognitive Maps is presented. A limited but illustrative number of specific applications of Fuzzy Cognitive Maps in diverse B&M systems, such as e business, performance assessment, decision making, human resources management, planning and investment decision making processes is provided and briefly analyzed. The limited survey is given in a table with statics of using FCMs in B&M systems during the last 15 years. The limited survey shows that the applications of Fuzzy Cognitive Maps to today’s Business and Management studies has been steadily increased especially during the last …

Vulnerability Assessment & Penetration Testing: Case Study On Web Application Security, Gazmend Krasniqi, Veton Bejtullahu

UBT International Conference

Complexity of information systems are increasing day by day. The security of information systems that are connected to public networks can be compromised by unauthorized, and usually anonymous, attempts to access them. By using public networks businesses and other institutions are exposed to numerous risks. This leads to more and more vulnerabilities in Information Systems. This situation calls for test methods that are devised from the attacker’s perspective to ensure that test conditions are as realistic as possible. In this paper we will describe complete stages of Vulnerability Assessment and Penetration Testing on some systems in UBT and proactive action …

Self Service Business Intelligence: An Analysis Of Tourists Preferences In Kosovo, Ardian Hyseni

UBT International Conference

The purpose of this paper is to analyze the preferences of tourists in Kosovo through the data from TripAdvisor.com. Top things to do in Kosovo, will be analyzed through the comments of tourists in TripAdvisor.com. By analyzing the data with PowerBI, will be analyzed what are the most preferred things to do and what the tourists like the most in Kosovo. This paper will contribute on defining the preferences of tourists in Kosovo, it also can help tourism to invest and attract more tourists in specific areas or improve and invest in places less preferred by tourists.

Security Assessment Of Web Applications, Renelada Kushe

UBT International Conference

A web application is an application that is accessed by users over a network such as the internet or intranet. The term also refers an application that is coded in a browser-supported programming language and reliant on a common web browser to render the application executable. Web applications are vulnerable to varies exploits from those which manipulate the application via its graphical web interface (HTTP exploits), to tampering the Uniform Resource Identifier (URI) or tampering HTTPS elements not contained in the URI. Getting started from the accessibility and the variety of exploits, the security assessment is a necessity for providing …

Web Scrapping And Self Service Business Intelligence: Analysis Of Preferences Of Tourists In Albania, Ardian Hyseni

UBT International Conference

The purpose of this paper is to analyze the preferences of tourists in Albania through the data web scrapped from TripAdvisor.com. Top things to do in Albania, will be analyzed through the comments of tourists in TripAdvisor.com. By using tools for web scrapping and analyzing of data with nVivo and PowerBI, will be analyzed what are the most preferred things to do and what the tourists like doing the most in Albania. This paper will contribute on defining the preferences of tourists in Albania, also can help tourism to invest and attract more tourists in specific areas or improve and …

Learning Management Systems In Higher Education, Romina Agaçi

UBT International Conference

Learning Management Systems (LMSs) are improving learning processes and are widely used in higher education institutions. There are available various types of LMSs used by pedagogues to manage eLearning and to deliver course materials to students. Nowadays, LMSs have become essential tools that affect the quality of learning and teaching in higher education. In this article, we introduce LMSs and we choose Moodle as a tool to presentaninformation system that is used in our university. Moodle is an online learning environment that supports classroom teaching. We will focus on the advantages of LMSs and why we choose Moodle as the …

Implications Of Eu-Gdpr In Low-Grade Social, Activist And Ngo Settings, Lars Magnusson, Sarfraz Iqbal

UBT International Conference

Social support services are becoming popular among the citizens of every country and every age. Though, social support services easily accessible on mobile phones are used in different contexts, ranging from extending your presence and connectivity to friends, family and colleagues to using social media services for being a social activist seeking to help individuals confined in miserable situations such as homeless community, drug addicts or even revolutionists fighting against dictatorships etc. However, a very recent development in the European Parliament’s law (2016/679) on the processing and free movement of personal data in terms of EU-GDPR (General data protection rules) …

An Approach To Information Security For Smes Based On The Resource-Based View Theory, Blerton Abazi

UBT International Conference

The main focus of this proposal is to analyze implementation challenges, benefits and requirements in implementation of Information Systems and managing information security in small and medium size companies in Western Balkans countries. In relation to the study, the proposal will focus in the following questions to investigate: What are the benefits that companies mostly find after the implementation of Information Systems has been implemented, efficiency, how to they manage security of the information’s, competitive advantage, return of investments etc. The study should give a clear approach to Information Systems implementation, information security, maintenance, measurable benefits, challenges companies have gone …

E-Commerce Implementation In Kosovo, Besnik Skenderi, Diamanta Skenderi

UBT International Conference

In this paper, author had analyzed journal articles that were published by Alemayehu & Heeks, (2007) and Hwang, Jung, & Selvendy (2006). Both articles are about e-commerce and in first article (Alemayehu & Heeks, 2007) authors had analyzed impact of cultural differences, telecomunication infrastructure and local market. In addition, authors of this research paper were focused on consumers that are purchasing through e-commerce companies.

Second analyzed article (Hwang, Jung, & Selvendy, 2006) is about exploring e-commerce benefits in developing countries and developing countries are home to more than 80% of the world’s population, and are the site for growing use …

Towards Secure Data Flow Oriented Multi-Vendor Ict Governance Model, Lars Magnusson, Patrik Elm, Anita Mirijamdotter

UBT International Conference

Today, still, ICT Governance is being regarded as a departmental concern, not an overall organizational concern. History has shown us that implementation strategies, which are based on departments, results in fractional implementations leading to ad hoc solutions with no central control and stagnation for the in-house ICT strategy. Further, this recently has created an opinion trend; many are talking about the ICT department as being redundant, a dying out breed, which should be replaced by on-demand specialized external services. Clearly, the evermore changing surroundings do force organizations to accelerate the pace of new adaptations within their ICT plans, more vivacious …

Improving Business Networking Through The Effective Utilisation Of Information Systems, Ylber Limani

UBT International Conference

This Research addresses topics concerned with the enterprise models and information systems. The research is divided into two parts, in the first part is conducted the examination of business information systems in general, while in the second part the main factors of business networking are investigated.

The existing operational business practices and Information Technology infrastructure are not sufficiently used of efficiently sustain the effective business networking. A methodical analysis of the operational systems is performed in order to cover the main elements of the Information Systems and their utilisation for business needs. The implementation of a most important information business …

The Role Of Knowledge Management In The Information System, Sejdi Xhemaili

UBT International Conference

We are living in a world in which the knowledge is a precious commodity. The fast pace of the development of the companies both for trade and service require management of the acquired knowledge in the best possible way.

This paper would show the influence of the knowledge management in the information system that is what is achieved when knowledge management itself is applied to the information system. The accumulated knowledge in terms of innovation, management of the staff and its training, competitiveness on the wide market and improvement of the level of the business processes and performance tend to …

The Implementation Of Information Systems In Network Administration: The Improvement Of Intranet Utilization In Higher Education Institutions, Besnik Skenderi, Murat Retkoceri, Rina Sadriu

UBT International Conference

Management Information systems or MIS broadly refers to a Computer system of Information that provides manager the tool to organize, Asses and manage efficiently departments within an organization.

Information System Management serves to assist in the more effective and efficient management of information. These systems make possible the production and preservation.

Nowadays the business, institutions and organization use MIS to certain functions or the entire organization. Some of the most important applicants are in dimensions or functions such as human resources, finance, marketing, manufacturing, asset management etc.

The primary definition shows that the primary task of management information system (MIS. …

The Importance Of Big Data Analytics, Eljona Proko

UBT International Conference

Identified as the tendency of IT, Big Data gained global attention. Advances in data analytics are changing the way businesses compete, enabling them to make faster and better decisions based on real-time analysis. Big Data introduces a new set of challenges. Three characteristics define Big Data: volume, variety, and velocity. Big Data requires tools and methods that can be applied to analyze and extract patterns from large-scale data. Companies generate enormous volumes of poly-structured data from Web, social network posts, sensors, mobile devices, emails, and many other sources. Companies need a cost-effective, massively scalable solution for capturing, storing, and analyzing …

Traditional Mathematics And New Methods Of Teaching Through Programming Together With Students, Robert Kosova, Teuta Thanasi, Lindita Mukli, Loreta Nakuçi Pëllumbi

UBT International Conference

We are used to the traditional methods of teaching mathematics. The textbook, the blackboard and a chalk have been for centuries a wonderful part of teaching. And, they always will be. Traditional teaching methods of mathematics are a wonderful legacy of our educational system that have educated generations of teachers, engineers, administrators, managers, leaders, and economists. American universities websites, the video- lectures of the best professors of well-known disciplines such as statistics, operational research, number theory, algebra, game theory, show impressing large blackboards, all over the auditor's walls. We always will need and admire traditional mathematics. But, beyond the lessons, …

Cloud Computing And Enterprise Data Reliability, Luan Gashi

UBT International Conference

Cloud services offer many benefits from information and communication technology that to be credible must first be secured. To use the potential of cloud computing, data is transferred, processed and stored in the infrastructures of these service providers. This indicates that the owners of data, particularly enterprises, have puzzled when storing their data is done outside the scope of their control.

Research conducted on this topic show how this should be addressed unequivocally. The provided information on the organization of cloud computing models, services and standards, with a focus on security aspects in protecting enterprise data where emphasis shows how …

Some Propositions About Inverse Semigroups, Osman Hysa, Arben Reka

UBT International Conference

The inverse semigroups are semigroups studied by many algebraists. In this paper we will formulate and prove some other propositions on these semigroups. So we will prove two propositions concerning the closure of a subsemigroup of a given inverse semigroup S, within the meaning introduced by Schein in 1962, two propositions on the group congruence on a normal subsemigroup of the inverse semigroup S, and a proposition about closed subsemigroup assertion of an inverse semigroup S.

Some Issues In The Testing Of Computer Simulation Models, David J. Murray-Smith

UBT International Conference

The testing of simulation models has much in common with testing processes in other types of application involving software development. However, there are also important differences associated with the fact that simulation model testing involves two distinct aspects, which are known as verification and validation. Model validation is concerned with investigation of modelling errors and model limitations while verification involves checking that the simulation program is an accurate representation of the mathematical and logical structure of the underlying model. Success in model validation depends upon the availability of detailed information about all aspects of the system being modelled. It also …

Some Principles For Banks’ Internal Control System In Albania, Artur Ribaj

UBT International Conference

Internal control involves everything that controls risks to a bank. The objectives of internal control as a system relate to the reliability of financial reporting, timely feedback on the achievement of operational or strategic goals, and compliance with laws and regulations. The objectives of internal control at a specific transaction level refer to the actions taken to achieve the target within the allowed limit of risk. An effective internal control system reduces process variation, leading to more predictable outcomes. There are some important documents for regulating the internal control system as such: The Directive 2006/43/EC “On statutory audits of annual …

Credit Information System In Albania, Valbona Çinaj, Bashkim Ruseti

UBT International Conference

The booming lending period and many lenders (16 banks and 21 non-bank financial Institutions in Albania) brought about unprecedented competition in credit markets within Albania. Economists usually view lending and competition favorably, but in Albania resulted in a number of unforeseen non-performing loans. Findings report increased problems of borrower over-indebtedness, reduced loan repayment incentives, and growing debts for lenders (Campion 2001; McIntosh and Wydick 2005). The weakening performance of lenders is due in part to the absence of information sharing in these markets. Because growing numbers of lenders (banks and non-bank financial Institutions in Albania) increase the level of asymmetric …

It Outsourcing, Besnik Skenderi, Diamanta Skenderi

UBT International Conference

Businesses, shareholders and all other interested parties (Custom, Tax Administration and Customers) require just in time information regarding profit, price, stock and support. Businesses have responded to those requests with implementation of IT (Information Technology) infrastructure, but implementation of advanced IT system infrastructure has created cost for shareholder and there was immediate need to recruit and to train existing staff. With this step, management focus was oriented in non-strategic processes, and for the implementation and managing of those processes, the management did not have necessary skills, due to this reason many companies in US, Europe and Asia have started to …

E-Customer Relationship Management In Insurance Industry In Albania, Evelina Bazini

UBT International Conference

E- Customer relationship management is an issue that every company, large or small must take in some way. Handled well, a CRM strategy can deliver significant benefits for companies and customers. Interaction with customers, in particular, has been enhanced and organizations who wish to remain competitive have started to implement CRM programmes and techniques in order to develop closer relations with their customers and to develop a better understanding of their needs. At the same time, the use of e-commerce techniques in CRM allows insurance organizations to identify customers, monitor their habits and use of information, and deliver them improved …

Modelling Business And Management Systems Using Fuzzy Cognitive Maps: A Critical Overview, Peter P. Groumpos

UBT International Conference

A critical overview of modelling Business and Management (B&M) Systems using Fuzzy Cognitive Maps is presented. A limited but illustrative number of specific applications of Fuzzy Cognitive Maps in diverse B&M systems, such as e business, performance assessment, decision making, human resources management, planning and investment decision making processes is provided and briefly analyzed. The limited survey is given in a table with statics of using FCMs in B&M systems during the last 15 years. The limited survey shows that the applications of Fuzzy Cognitive Maps to today’s Business and Management studies has been steadily increased especially during the last …

Performance Indicators Analysis Inside A Call Center Using A Simulation Program, Ditila Ekmekçiu, Markela Muça, Adrian Naço

UBT International Conference

This paper deals with and shows the results of different performance indicators analyses made utilizing the help of Simulation and concentrated on dimensioning problems of handling calls capacity in a call center. The goal is to measure the reactivity of the call center’s performance to potential changes of critical variables. The literature related to the employment of this kind of instrument in call centers is reviewed, and the method that this problem is treated momentarily is precisely described. The technique used to obtain this paper’s goal implicated a simulation model using Arena Contact Center software that worked as a key …