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Hospital Patients' And Nurses' Perceptions Of Quality, June Hansen Larrabee
Hospital Patients' And Nurses' Perceptions Of Quality, June Hansen Larrabee
Theses and Dissertations (ETD)
Hospital quality assurance programs have been provider-oriented, focusing on structure and process elements of care rather than outcomes specific to patient needs and values. This study tested the relationship between quality and value, proposed in Larrabee's model of quality, by developing prediction indices for patient and nurse quality and value.
The sample consisted of 199 adult patients. Patient quality was measured by a 100 mm visual analog scale (VAS) (PQUALG) and a modified version of an existing instrument (PQUALT). Patient value was measured as patient goal achievement (PGOAL), the average of three VAS scores for patient defined goals …