Operations Research, Systems Engineering and Industrial Engineering Commons^™

Blocking Effects On Performance Of Warehouse Systems With Automonous Vehicles, Ananth Krishnamurthy, Sunderesh Heragu, Charles Malmborg

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Distribution centers are under increasing pressure to adopt material handling systems that offer greater flexibility to improve cycle time and throughput capacity in the transfer of unit loads in their high density storage areas. Autonomous Vehicles-based Storage and Retrieval Systems (AVS/RS), have been shown to hold significant promise in this context. In these systems, loads are transferred by autonomous vehicles. Vehicles support horizontal load movement along aisles and cross-aisles within a tier, and lifts support vertical movement between tiers. Existing research in AVS/RS, do not explicitly account for the potential blocking of vehicles and lifts while they are processing transactions. …

Design Of Warehouse For Material, Which Is Non-Uniform And Difficult To Handle, Andrea Seidlova, David Sourek

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Main goal of this paper is warehouse layout optimization with emphasis on maximum space utilization. It is about rack system design, which leads to capacity maximization of warehouse for non-uniform material with heavy weight. The warehouse system has to enable at least partial automation (the possibility to use AS/RS system), minimization of service time and minimization of man effort. Initial constraining conditions for warehouse design in our case are warehouse area, maximum load of racks or shelves, maximum allowed floor load and existing location of arrival road for material loading and unloading.

Optimizing Distribution Center Configuration: A Practical View Of A Multi-Objective Problem, Russell D. Meller, Lisa M. Thomas

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The shape of a distribution center, as well as whether dock locations are on one side or two sides of the facility, impacts measures like travel distances and the number of dock locations that may be utilized. Thus, for a required number of pallet locations, there are multiple combinations of distribution center shape and dock configurations that should be evaluated against multiple measures. We have developed a practical model for making such evaluations and illustrate the model with data reflective of a partner in the Center for Engineering Logistics and Distribution.

Distribution Planning Considering Warehousing Decisions, Pratik J. Parikh, Xinhui Zhang, Bhanuteja Sainathuni

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Modern supply chains heavily depend on warehouses for rapidly fulfilling customer demands through retail, web-based, and catalogue channels. The traditional approach that considers warehouses as cost-centers has affected the profitability of numerous supply chains. A lack of synchronization between procurement and allocation decisions causes warehouses to scramble for resources during peak times and be faced with under-utilized resources during drought times. Warehouses, however, have emerged as service-centers and it is imperative that warehousing decisions be an integral part of supply chain decisions. In this paper we propose a mixed-integer programming model to integrate warehousing decisions with those of inventory and …

Empirically-Based Warehouse Design: Can Academics Accept Such An Approach?, James M. Apple Jr., Russell D. Meller, John A. White Jr.

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

It is our opinion that existing research is not sufficient to support the design of a warehouse. As a result, facility designers that work in practice are left to face the design process with their own methods. These methods are in stark contrast to the analytical models developed in academia in that they are highly based on empirical observations. Supported by a collection of empirical observations, facility designers who work in practice employ an ad hoc design process. We present a design process based on empirical observations and then formalize it so that it can be taught and used. We …

Design Of Cross-Chain Internet Order Fulfillment Centres, Kees Jan Roodbergen, Iris F. A. Vis, Jaap Boter

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Many consumers have embraced the option of ordering via the Internet, which has resulted in an enormous increase in direct orders compared to the times when direct ordering was done by catalogue and phone. The fulfillment process in the supply chain is an important factor for these consumers impacting how long they must wait between ordering and delivery. This fact has significantly increased the importance of the back-end fulfillment process. We present a novel supply chain design to enable cross-chain coordination of order fulfillment operations for internet sales. Shared warehousing facilities are used more and more to achieve competitive advantage. …

Determination Of Operational Parameters For An Efficient Container Service In The Port Of Guaymas, Cesar Meneses, J. René Villalobos

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The port of Guaymas is located in Sea of Cortez in the Northern Pacific Coast of Mexico. Its hinterland is basically the Northwestern region of Mexico and the Southwestern United States. The Port currently focuses on bulk and liquid cargo and does not provide container services. In this paper, we explore some of the characteristics that a container service should have to be competitive in servicing the needs of the regional industry. Since the study deals with port selection decision from the industry’s point of view, we introduce a port selection model based on a Total Landed Cost (TLC) metric. …

Event Study Method For Validating Agent-Based Trading Simulations, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

In this paper, we introduce how one can validate an event-centric trading simulation platform that is built with multi-agent technology. The issue of validation is extremely important for agent-based simulations, but unfortunately, so far there is no one universal method that would work in all domains. The primary contribution of this paper is a novel combination of event-centric simulation design and event study approach for market dynamics generation and validation. In our event-centric design, the simulation is progressed by announcing news events that affect market prices. Upon receiving these events, event-aware software agents would adjust their views on the market …

Customer Management Analysis Of Irish Plumbing & Heating Distribution System: A Simulation Study, Amr Arisha, Amr Mahfouz, John Crowe, Finbarr Bennett

Conference papers

The sudden burst of the property bubble, coupled with current global economic conditions has resulted in a huge decrease in demand for plumbing and heating fixtures in the Irish construction industry. Moreover, inefficient supply chain management policies have imposed further pressures on companies resulting in more system bottlenecks and unnecessary costs. Inventory management is seen as a functional area that can ease such bottlenecks and in turn increase supply chain efficiency, decrease costs and increase customer satisfaction. The challenge is to predict the balance of on-hand inventory and order quantity to optimise customer satisfaction and minimise inventory cost. It is …

A Decision Theoretic Approach To Data Leakage Prevention, Janusz Marecki, Mudhakar Srivastava, Pradeep Reddy Varakantham

Research Collection School Of Computing and Information Systems

In both the commercial and defense sectors a compelling need is emerging for rapid, yet secure, dissemination of information. In this paper we address the threat of information leakage that often accompanies such information flows. We focus on domains with one information source (sender) and many information sinks (recipients) where: (i) sharing is mutually beneficial for the sender and the recipients, (ii) leaking a shared information is beneficial to the recipients but undesirable to the sender, and (iii) information sharing decisions of the sender are determined using imperfect monitoring of the (un)intended information leakage by the recipients.We make two key …

An Analysis Of Extreme Price Shocks And Illiquidity Among Systematic Trend Followers, Bernard Lee, Shih-Fen Cheng, Annie Koh

Research Collection Lee Kong Chian School Of Business

We construct an agent-based model to study the interplay between extreme price shocks and illiquidity in the presence of systematic traders known as trend followers. The agent-based approach is particularly attractive in modeling commodity markets because the approach allows for the explicit modeling of production, capacities, and storage constraints. Our study begins by using the price stream from a market simulation involving human participants and studies the behavior of various trend-following strategies, assuming initially that their participation will not impact the market. We notice an incremental deterioration in strategy performance as and when strategies deviate further and further from the …

Six Sigma Process Simplified-Explained Through Spc And Control Limits, Raman Attri

Raman K. Attri

No abstract provided.

Utilizing Knowledge Transfer To Promote Management Of Countervailing Risks In Value Stream Analysis, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Organizations are frequently faced with the challenges of modifying and streamlining their processes by utilizing the latest process improvement techniques such as Lean Thinking. They use these techniques to allow them to better perform their organizational purposes through the elimination of waste and non-value added steps. Personnel performing these modifications need to account for potential outcomes and risks when streamlining processes. An association of knowledge transfer and experience to the identification and handling of these countervailing or alternative risks when performing Lean Thinking value stream analysis is investigated. The elements of risk management, Lean Thinking and knowledge transfer are described. …

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …

Gerber Project For Lockheed Martin, Andrew Callahan, Sean Lawyer

Industrial Technology and Packaging

Lockheed Martin, the world’s premier aerial combat vehicle manufacturer was pressed to find an eco-friendly way to package their impregnated epoxy. In the current system, the epoxy would be cut on the Gerber table to a pre-determined length and then sandwiched inside of two corrugated fiberboard sheets for storage inside of a freezer. The current process was not only labor intensive, but the corrugated fiberboard had to be disregarded after one use. In conjunction with the Cal Poly San Luis Obispo Packaging program and Melmat Incorporated, we were able to find a corrugated plastic substrate to replace the currently non-reusable …

Benefits And Pitfalls Of Virtual R&D Teams: An Empirical Study, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha

Nader Ale Ebrahim

In this paper, advantages and drawbacks of virtual teams in research and development (R&D) are studied. With the globalization of commercial practices and advances in information and communication technologies, increasing numbers of enterprises are establishing cross-functional, geographically distributed virtual teams. Virtual teams in R&D are designed to access external resources and knowledge to maximize the competitive advantage from limited labor and resources. A survey has been conducted on 210 Malaysian and Iranian manufacturing companies, aimed to investigate the characteristics of R&D collaborations and extract the main advantages/disadvantages’ factors of virtual teams. These factors can be a guide line for R&D …

An Analysis Of Extreme Price Shocks And Illiquidity Among Trend Followers, Bernard Lee, Shih-Fen Cheng, Annie Koh

Research Collection School Of Computing and Information Systems

We construct an agent-based model to study the interplay between extreme price shocks and illiquidity in the presence of systematic traders known as trend followers. The agent-based approach is particularly attractive in modeling commodity markets because the approach allows for the explicit modeling of production, capacities, and storage constraints. Our study begins by using the price stream from a market simulation involving human participants and studies the behavior of various trend-following strategies, assuming initially that their participation will not impact the market. We notice an incremental deterioration in strategy performance as and when strategies deviate further and further from the …

Manifest Greatness The Final Original Version By Emmanuel Mario B Santos Aka Marc Guerrero, Emmanuel Mario B. Santos Aka Marc Guerrero

Emmanuel Mario B Santos aka Marc Guerrero

MANIFEST GREATNESS vf24jan2010 WE COME TOGETHER THERE OUGHT TO BE NO POOR WE TAKE CHARGE.

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Dr Samuel Fosso Wamba

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …

From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre

Dr Samuel Fosso Wamba

This paper examines the underlying logic behind the rules configured in a RFID middleware to support “smart business processes” in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a “Plug and Play” solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Faculty of Informatics - Papers (Archive)

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …

The Impact Of Flexibility And Capacity Allocation On The Performance Of Primary Care Practices, Liang Wang

Masters Theses 1911 - February 2014

The two important metrics for any primary care practice are: (1) Timely Access and (2) Patient-physician Continuity. Timely access focuses on the ability of a patient to get access to a physician as soon as possible. Patient-physician continuity refers to building a strong or permanent relationship between a patient and a specific physician by maximizing patient visits to that physician. In the past decade, a new paradigm called advanced access or open access has been adopted by practices nationwide to encourage physician to “do today’s work today.” However, most clinics still reserve pre-scheduled appointments for long lead-time appointments due to …

Plug-And-Work Material Handling Systems, Kai Furmans, Frank Schonung, Kevin R. Gue

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

One disadvantage of automated material handling systems is their relative Inflexibility: once racks are installed and conveyors are laid, making even mi-nor changes to a system can be cumbersome and expensive. However, recent progress in the capabilities and cost of basic system components, such as controllers, drives, and sensors, has made possible a new class of material handling systems having a much higher degree of flexibility. We propose underlying de- sign principles for such systems and describe several prototype plug-and-work" systems, which feature decentralized control and ease of reconfiguration.

Optimizing The Rearrangement Process In A Dedicated Warehouse, Hector J. Carlo, German E. Giraldo

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

Determining the optimal storage assignment for products in a dedicated warehouse has been addressed extensively in the Facility Logistics literature. However, the process of implementing a particular storage assignment given the current location of products has not received much attention in the existing literature. Typically, warehouses use downtime or overtime to remove products from their current location and move them to the suggested location. This work presents the Rearrange-While-Working (RWW) policy to optimize the process of rearranging a dedicated warehouse. The RWW policy seeks to relocate products in a warehouse from the initial arrangement to the optimal arrangement while serving …

The Human-Centric Warehouse, Kevin R. Gue

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

In theory and in practice, the objective of warehouse design has long been to meet operational requirements of throughput and service performance at minimum cost. A natural product of this “bottom line” approach has been warehouse buildings and operations ill-suited to the humans who spend their working lives interacting with them. We offer an explanation for the current approach, and argue that a new approach— a new paradigm —is needed. We then describe a comprehensive approach to warehouse design that includes human well-being as a primary goal.

Strategic Design Of A Robust Supply Chain, Marc Goetschalckx, Edward Huang

11th IMHRC Proceedings (Milwaukee, Wisconsin. USA – 2010)

The strategic design of a robust supply chain has as goal the configuration of the supply chain structure so that the performance of the supply chain remains of a consistently high quality for all possible future scenarios. We model this goal with an objective function that trades off the central tendency of the supply chain profit with the dispersion of the profit as measured by the standard deviation for any value of the weights assigned to the two components. However, the standard deviation, used as the dispersion penalty for profit maximization, has a square root expression which makes standard maximization …

Practical Simulation Application: Evaluation Of Process Control Parameters In Twisted-Pair Cables Manufacturing System, Amr Mahfouz, Said Hassan, Amr Arisha

Articles

Intensive competition and rapid technology development of Twisted-Pair Cables (TPC) industry have left no room for competing manufacturers to harbour system inefficiencies. TPC are used in various communication and networks hardware applications; their manufacturing facilities face many challenges including various product configurations with different equipment settings, different product flows and Work in Process (WIP) space limitations. The quest for internal efficiency and external effectiveness forces companies to align their internal settings and resources with external requirements/orders, or in different words, significant factors must be set appropriately and identified prior to manufacturing processes. Integrated definition models (IDEF0, IDEF3) in conjunction with …

The Analysis Of Rush Orders Risk In Supply Chain: A Simulation Approach, Amr Arisha, Amr Mahfouz

Conference papers

Satisfying customers by delivering demands at agreed time, with competitive prices, and in satisfactory quality level are crucial requirements for supply chain survival. Incident of risks in supply chain often causes sudden disruptions in the processes and consequently leads to customers losing their trust in a company’s competence. Rush orders are considered to be one of the main types of supply chain risks due to their negative impact on the overall performance. Using integrated definition modeling approaches (i.e. IDEF0 & IDEF3) and simulation modeling technique , a comprehensive integrated model has been developed to assess rush order risks and examine …

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …