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What Is The Relationship Between Employee Engagement And Job Satisfaction To Organizational Commitment In Supply Chain Management? An Examination Of These Causal Factors In Supply Chain Managers In The Middle East, Phaylinh "Tia" Nosavan Prang Jun 2020

What Is The Relationship Between Employee Engagement And Job Satisfaction To Organizational Commitment In Supply Chain Management? An Examination Of These Causal Factors In Supply Chain Managers In The Middle East, Phaylinh "Tia" Nosavan Prang

Doctoral Dissertations and Projects

In the Middle East, one of the biggest challenges facing supply chain business leaders was the expatriate assignment failures, an average turnover rate of 12%, with the main reason an inability to cope with lifestyle adjustments due to cultural and family pressures. Additionally, fifty-one percent of expatriates leave the multinational corporation (MNC) within two years of repatriation (De Ruiter, Lub, Jansma, and Blomme, 2018; Haak-Saheem, Darwish, & Al-Nasser, 2017; Stoermer, Haslberger, Froese, & Kraeh, 2018). The Middle Eastern workforce showed the disproportionate ratio of expatriates to local nationals in which nearly 99% of employees in the private sector in the …


Job Embeddedness And Certified Nursing Assistant Retention In Skilled Nursing Facilities, M Ashley Pressman Jun 2020

Job Embeddedness And Certified Nursing Assistant Retention In Skilled Nursing Facilities, M Ashley Pressman

Doctoral Dissertations and Projects

Certified nursing assistants (CNA) are a critical part of the direct care provided in skilled nursing facilities (SNF). Turnover among CNAs results in patient care issues and increased costs to providers. Despite years of research into why CNAs leave their jobs, the turnover in this occupation continues to be the highest among direct caregivers in SNFs. Job Embeddedness (JE) is a construct that evaluates why people stay with their job. JE has been found to explain intent to leave and voluntary turnover over and above the traditional indicators of job satisfaction, organizational commitment, job alternatives, and job search. This quantitative, …


Job Satisfaction Of Automotive Technicians: A Comparison Of Graduates From General Programs To Manufacturer-Sponsored Programs, Bobby Gene Rowe Dec 2019

Job Satisfaction Of Automotive Technicians: A Comparison Of Graduates From General Programs To Manufacturer-Sponsored Programs, Bobby Gene Rowe

Doctoral Dissertations and Projects

The purpose of this casual-comparative study was to compare the job satisfaction levels of graduates from postsecondary two-year automotive programs that included specialized manufacturer-sponsored training to those graduates of postsecondary two-year general automotive programs. The study used the results of surveys answered by graduates working in dealerships within a 50-mile radius of postsecondary schools that have four of more Mopar CAP, Honda PACT, GM ASEP, Ford Asset, or Toyota T-TEN programs. Job satisfaction was measured using Spector’s Job Satisfaction Survey and consisted of pay, fringe benefits, assigned job tasks, and total job satisfaction. An independent t-test measured the differences in …


Non-Monetary Motivation In The Nonprofit Sector, Brianna Gulchuk Apr 2019

Non-Monetary Motivation In The Nonprofit Sector, Brianna Gulchuk

Senior Honors Theses

The nonprofit industry is currently in a state of flux. With the shifting dynamics of generations entering and leaving the workforce and the high turnover rates of volunteers, there is an increasing need for organizations to adjust current practices to hold on to skilled workers. This cannot be accomplished unless organizations make an effort toward sustainable motivational practices that train and retain their workers. This paper examines motivation strategies and how they can presently be seen in the nonprofit sector. There are also several practical applications of these motivational theories, referred to as motivational strategies, which will be presented. Special …


A Quantitative Examination Of The Relationship Between Organizational Commitment, Work-Life Balance And Voluntary Turnover Intention Of Women Faculty In The Stem Disciplines Within The United States, Sherry Lynn Mathews Dec 2018

A Quantitative Examination Of The Relationship Between Organizational Commitment, Work-Life Balance And Voluntary Turnover Intention Of Women Faculty In The Stem Disciplines Within The United States, Sherry Lynn Mathews

Doctoral Dissertations and Projects

Higher education institutions in the United States experience high levels of faculty turnover (Klein & Takeda-Tinker, 2009). Colleges and universities have allowed the phenomenon of high turnover of faculty to become a cultural norm (Figueroa, 2015). Colleges and universities within the United States are specifically facing challenges retaining women faculty in the STEM (Science, Technology, Engineering and Mathematics) disciplines (Burnett, Bilen-Green, McGeorge, & Anicha, 2012; Carrigan, O’Leary, Riskin, Yen, & O’Donnell, 2017; Hill, Corbett, & St. Rose, 2010). In this quantitative, correlational study, the relationship of organizational commitment, work-life balance and voluntary turnover intention of women faculty in STEM disciplines …


How Might Servant Leadership Principles Impact Employee Turnover At A Solid Waste Management Firm?, Clifton Thacker Sep 2018

How Might Servant Leadership Principles Impact Employee Turnover At A Solid Waste Management Firm?, Clifton Thacker

Doctoral Dissertations and Projects

This study analyzed the impact servant leadership had on employee turnover at an SWM firm. Many authors were reviewed with literature pertaining to leadership, servant leadership, and SWM. Multiple interviews were conducted with current personnel at an SWM firm that utilizes servant leadership in order to gain a better understanding of the experiences of these employees. The results of the study indicate that servant leadership has a profoundly positive impact on employee satisfaction and, consequently, decreased turnover. The researcher developed many themes based on data analysis, which included culture, accountability, support, and commitment.


Investigating The Links Between Feedback Orientation And Leadership Self-Efficacy In Field Grade Officers, Robby Key Apr 2018

Investigating The Links Between Feedback Orientation And Leadership Self-Efficacy In Field Grade Officers, Robby Key

Doctoral Dissertations and Projects

A myriad of challenges and shifting strategic priorities face today’s military leaders. Since the military is undergoing substantial change as it adjusts to the changing nature of war and a fluid world situation, Field Grade Officers (FGO) must actively develop and hone their leadership behavior by implementing effective feedback counsel. They must also increase their leadership self-efficacy to confidently accomplish specific leadership tasks and challenges. This non-experimental quantitative correlational research addresses the correlation of leadership self-efficacy and feedback orientation in FGOs. Given the impact of the feedback process on the FGO recipient, it is important to understand differences in how …


Exploring A Project Management Dilemma: A Case Study Examining The Shortage Of Qualified Project Personnel In A Four-Year Research University, Francine Lyken Mar 2018

Exploring A Project Management Dilemma: A Case Study Examining The Shortage Of Qualified Project Personnel In A Four-Year Research University, Francine Lyken

Doctoral Dissertations and Projects

Qualified individuals are an essential resource of project teams. A primary goal of the project manager is to ensure appropriate team members are hired to meet project objectives and stakeholder expectations. However, this is not always the case since a shortage of qualified project personnel seldom occurs, and prevents the project from being completed successfully. The project personnel shortage problem is prevalent in a four-year research university as inaccessibility to qualified individuals threatens the project deadline and delivery to sponsors. Research suggested these qualified individuals are recruited to provide scientific and technical expertise to academic projects. They possess knowledge and …


A Phenomenological Exploration Of Women Entrepreneurs' Attitudes And Views On Establishing A Mentoring Relationship, John Rollins Mar 2018

A Phenomenological Exploration Of Women Entrepreneurs' Attitudes And Views On Establishing A Mentoring Relationship, John Rollins

Doctoral Dissertations and Projects

This qualitative phenomenological study explored the attitudes and views of women entrepreneurs on establishing a mentoring relationship. Despite the stated advantages of establishing a mentoring relationship, including improving entrepreneurs’ chances of business success, organizational growth, and leadership development, over 50% of novice women entrepreneurs do not establish a mentoring relationship. The researcher conducted 22 face-to-face semi-structured interviews with women entrepreneurs in the wedding industry. All participants had a positive attitude towards establishing a mentoring relationship and stated that mentoring would increase novice women entrepreneurs’ chance of business success, organizational growth, and leadership development. Most participants believed a mentor would enhance …


Exploring The Relationship Of Burnout, Retention, And Tenure Between Full-Time Professors Teaching In A Traditional Brick-And-Mortar Environment And Full-Time Professors Teaching In A Fully Online Environment, Scott Dunbar Feb 2018

Exploring The Relationship Of Burnout, Retention, And Tenure Between Full-Time Professors Teaching In A Traditional Brick-And-Mortar Environment And Full-Time Professors Teaching In A Fully Online Environment, Scott Dunbar

Doctoral Dissertations and Projects

The purpose of this study was to examine the effects of educational delivery as it related to burnout in full-time college professors in a Southern California Christian university. The problem addressed was examining the relationship of full-time faculty burnout between two educational delivery methods, traditional brick-and-mortar educational delivery and fully online educational delivery, in a Southern California Christian university. This study was significant as the phenomenon of burnout in relation to brick-and-mortar full-time professors and online full-time professors had yet to be researched in a Southern California Christian university. In addition, burnout in online faculty members had rarely been studied …


Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman Feb 2018

Understanding How Transformational Leaders Inspire Employee Engagement In Rapidly Changing Environments, Michael Coleman

Doctoral Dissertations and Projects

Over the past five years, North Carolina community colleges have experienced a plethora of rapid changes, which can have a negative impact on employee engagement. Individuals who possess a transformational style of leadership typically inspire employees to engage in their work despite a rapidly changing environment. The specific business problem in this research study was a lack of understanding of how transformational leaders in North Carolina community colleges were inspiring employees to engage in their jobs during a rapidly changing environment. To address this significant issue, the researcher interviewed a group of senior transformational leaders from various community colleges within …


Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh Jun 2017

Determining Perceptual Gaps Of Service Quality And Value In Higher Education: A Midwestern Bible College, Benjamin Mcintosh

Doctoral Dissertations and Projects

This doctoral research project examined perceptual gaps of service quality and value in the context of higher education. The researcher performed quantitative analysis of survey data gathered from students at a small, Midwestern Bible college. Students self-selected to participate in this research project and, using class status as an independent variable, were grouped as Freshman, Sophomore, Junior, or Senior. Additionally, based on the literature review, the researcher used the Access variable as the primary determinant of service quality and the Functional Value variable as the primary determinant of value. After an analysis of the data, it was determined that there …


Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma Jun 2017

Project Portfolio Management And Its Effect On Organizational Culture Through The Competing Values Framework, Brian Wiersma

Doctoral Dissertations and Projects

Project portfolio management (PPM) is a growing business practice and field of academic study, and is recognized for positively impacting return on investment (ROI), project success, and organizational performance. Despite this growth, there is inconsistent use of PPM, and minimal research examining a connection between PPM and organizational culture. The problem addressed was a lack portfolio management practice established for the allocation of human resources within a group of retail stores located in the Midwest. The purpose of this study was to examine the effect implementing PPM practice into the human resource allocation process has on the organizational culture. Utilizing …


A Quantitative Examination Of The Relationship Between Perceived Job Satisfaction And Organizational Commitment In Small Business Employees In The Lynchburg Metropolitan Statistical Area, Tammy Brown May 2017

A Quantitative Examination Of The Relationship Between Perceived Job Satisfaction And Organizational Commitment In Small Business Employees In The Lynchburg Metropolitan Statistical Area, Tammy Brown

Doctoral Dissertations and Projects

The Lynchburg Metropolitan Statistical Area (MSA) has an average turnover that exceeds the national and regional average. Organizational turnover unfavorably influences productivity and has the potential to adversely affect, not only the Lynchburg MSA, but also the regional, state, and national economy. This quantitative non-experimental, correlational research examined the relationship between perceived job satisfaction and organizational commitment in the Lynchburg MSA. The results of this research supports earlier research and demonstrated a statistically significant positive relationship existed between perceived job satisfaction and organizational commitment in small business employees in the Lynchburg MSA. The results may serve as beneficial to small …


Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance May 2017

Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance

Doctoral Dissertations and Projects

Increasing global competition has led many business leaders to implement Lean methodologies to drive operational improvement and deliver increased customer satisfaction. However, not all business leaders have been successful in sustaining Lean implementation with the majority failing within the first three years. In addition, the challenge related to implementing Lean in multi-national companies is exacerbated by the cultural differences associated with the various business units involved. Recent research has suggested that business leaders who have sustained their Lean implementations have utilized specific behaviors to do so. Therefore, this study explored how leaders of multi-national companies utilized specific behaviors to sustain …


The Relationship Between Transformational Leadership Style And Employees’ Perception Of Leadership Success In Higher Education, Tatrabian Jackson Apr 2017

The Relationship Between Transformational Leadership Style And Employees’ Perception Of Leadership Success In Higher Education, Tatrabian Jackson

Doctoral Dissertations and Projects

The problem addressed examined whether two merged academic institutions was successful in implementing a transformational leadership style within the united organization. Successful leadership cannot be limited to the perception of only the leader, but must include the perceptions of the follower as well. The focus of this study was to investigate the relationship between transformational leadership style and the employee’s perception of leadership success. This research study provides the opportunity to advance the fields of organizational change, management, and academics by examining the success of transformational leadership through the perception of the employees in higher education as it related to …


An Exploration Of The Organizational Attributes That Attract High Quality Pilots To Regional Airlines, Andrew Reitz Feb 2017

An Exploration Of The Organizational Attributes That Attract High Quality Pilots To Regional Airlines, Andrew Reitz

Doctoral Dissertations and Projects

The purpose of this study was to identify which organizational attributes affected the decision to apply to or accept an employment offer as a pilot for a regional airline. The regional airlines in the United States faced a significant shortage of qualified pilot applicants. The shortage was expected to worsen over the next decade. It came from an increase in mandatory retirements, major airline growth and hiring, an increase in pilots leaving the profession coupled with a reduction in the number of candidates beginning flight training. Those regional carriers that could meet the most needs and desires of applicants would …


Qualitative Collective Case Study Of Targeted Violence Preparedness At Institutions Of Higher Education, Tim Gunter Dec 2016

Qualitative Collective Case Study Of Targeted Violence Preparedness At Institutions Of Higher Education, Tim Gunter

Doctoral Dissertations and Projects

An increase in targeted violence incidents (TVIs), primarily active shooter events, at institutions of higher education (IHEs) has exposed gaps in campus security plan preparation and exercises. The purpose of this qualitative collective case study was to discover barriers to and best practices of universities and colleges conducting security preparedness activities for TVIs. The theory that guided this study was vested interest theory which predicts how attitudes will influence behavior in a commitment to preparedness fundamentals. The setting for this study was two institutions of higher education along the East Coast of the United States. Data collection techniques included site …


A Moral Debate: The Responsibility Of Human Resource Professionals In The Implementation Of A Code Of Ethics, Erika Felty Jan 2014

A Moral Debate: The Responsibility Of Human Resource Professionals In The Implementation Of A Code Of Ethics, Erika Felty

Senior Honors Theses

The overarching idea of this thesis is that human resource professionals have a responsibility to oversee a code of ethics that governs employee behavior within an organization. Although the development and implementation of such a code is a collaborative effort between stakeholders, human resource managers bring value to a code through factors such as training and communication. Initially, one must define ethics and a code of ethics, in order to better understand the creation, management, and implementation of the code. Recent ethical situations in the world today, such as Enron and TI Instruments, establish and exemplify the purpose and overall …


Corporate Social Responsibility, Daniel H. Brown Apr 2013

Corporate Social Responsibility, Daniel H. Brown

Senior Honors Theses

This paper will address Corporate Social Responsibility (CSR) and its far-reaching implications. Initially, the term CSR will be introduced and defined to provide the backbone for the following discussions. The paper will address the theoretical constructs of CSR, managerial strategies for implementing CSR and the application of stakeholder theory. The thesis is built upon Dr. Archie Carroll’s four-part CSR construct. In addition, international standards of CSR, with a focus on Nike, Inc.’s actions, will be evaluated.


Mentoring Programs: Key Differences In Support For Beginning Teachers, Virginia Fick May 2012

Mentoring Programs: Key Differences In Support For Beginning Teachers, Virginia Fick

Doctoral Dissertations and Projects

This study explored the issue of mentoring and its problems in aiding in the induction of new teachers into various school systems. Such a study is justified because teacher shortages remain a real threat in many areas of this country. The research sought to demonstrate that a mentor program without clear guidelines and accountability may actually damage new teachers. Some of the goals of a mentoring program were considered: the suitability and selection of mentors, the training of mentors, and program evaluation. A review of the literature included such topics as the high cost of attrition, the needs of new …


Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler May 2012

Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler

Masters Theses

This present study used survey data from 31 employees working at 2 Chick-fil-A locations to assess the supervisor's perceived level of supervisor's level of servant leadership and how the level (a) affects coworker's perceptions of performance, (b) job satisfaction, and (c) relational trust amongst coworkers. The participants ranged in ages from 18-50. The average age for the participants was 26. The data for the study was collected through the distribution of surveys to individuals who currently work at Chick-fil-A. The two selected locations were approximately 300 miles apart in Virginia. The study employed quantitative research methods in order to collect …


Interpreter Roles And Transition For Public School Students Who Are Deaf: A Multiple Case Study, John Hinz May 2012

Interpreter Roles And Transition For Public School Students Who Are Deaf: A Multiple Case Study, John Hinz

Doctoral Dissertations and Projects

This qualitative multiple case study research project examines interpreter use for students who are Deaf in the public school system and juxtaposes it with interpreter use found in the work sector after the school-to-work (STW) transition. Semi-structured interviews with 16 Deafness professionals and 6 study participants who are Deaf, as well as workplace observations yield bits of data which are coded and themed for review. Results confirm that interpreter use is abundant in public schools and scant in the work sector. Further results determine that STW placements for students who are Deaf can be haphazard, while employers are largely unaware …


Korean And American Leadership Styles In Business, Diana Estes Apr 2012

Korean And American Leadership Styles In Business, Diana Estes

Senior Honors Theses

Korea and the USA have recently proceeded in efforts to become closer trading partners through the passing of the United States-Korea Free Trade Agreement (KORUS) and FTAs. More economic integration calls for a stronger understanding of the influences of each other’s cultures. Whether culture influences leadership style or not will be explored. Major influences include history, philosophy, and religion. The meaning of leadership and the characteristics of both of the cultures will succeed after the discussion of the major facets of culture. The application of the cultures and leadership in a business setting will be evaluated and explored. Sources will …


Pastors And Volunteers In Small To Medium Sized Churches: The Traits That A Pastor Needs For Leading Volunteers, Jeremiah P. Stevens Apr 2012

Pastors And Volunteers In Small To Medium Sized Churches: The Traits That A Pastor Needs For Leading Volunteers, Jeremiah P. Stevens

Senior Honors Theses

Volunteers perform most of the work in a church. Therefore, a pastor interacts with volunteers constantly and must relate to them in a positive manner in order to encourage their continued support. Discerning the knowledge, skills, abilities and other characteristics (KSAOs) a pastor needs to work with volunteers effectively was the central issue addressed. Two related questions were also important: How does a pastor acquire these KSAOs and how are these KSAOs supported by Scripture? To investigate these questions, grounded theory was utilized. Senior pastors of mid-sized churches were interviewed to learn what they have experienced and what they have …


The Relationship Between High School Teacher Perceived Principal Leadership Practices And Teacher Morale Levels, Nora Moore Apr 2012

The Relationship Between High School Teacher Perceived Principal Leadership Practices And Teacher Morale Levels, Nora Moore

Doctoral Dissertations and Projects

This quantitative study examined the relationhip between five teacher perceived leadership practices of high school principals and the morale levels of the teachers in their schools. Two high schools (grades 10-12) in the upstate of South Carolina participated in the study. One hundred twelve high school teachers were surveyed using the Leadership Practices Inventory to collect information about five teacher perceived principal leadership practices, and the Purdue Teacher Opinionaire to collect information about teacher morale levels. Multiple linear regression analysis was used to measure the relationship between the five teacher perceived leadership practices and teacher morale levels. One of the …


Alternative Work Arrangements: An Examination Of Job Sharing, Compressed Workweeks, And Flextime, Joseph D. Lutz Apr 2012

Alternative Work Arrangements: An Examination Of Job Sharing, Compressed Workweeks, And Flextime, Joseph D. Lutz

Senior Honors Theses

Alternative working arrangements have become increasingly popular in workplaces across America and the world. One segment of alternative work arrangements is schedule flexibility. The three types of flexible schedules examined include: job sharing, compressed workweeks, and flextime. Each arrangement will be examined individually. First, a definition and background information will be given. Then, the benefits of the arrangement will be discussed. Next, the risks and challenges of the arrangement will be examined. Finally, there will be analysis of what conditions are necessary for the arrangement to be successful.


Investing In Happiness: An Analysis Of The Contributing Factors To The Positive Professional Work Environment, Alena Naff Apr 2012

Investing In Happiness: An Analysis Of The Contributing Factors To The Positive Professional Work Environment, Alena Naff

Masters Theses

The professional workplace is an environment prone to both jubilation and disdain. Research indicates that employees in a more positive work environment are more productive and satisfied in their work. Understanding the contributing factors to a positive work environment is the first step to creating a more satisfying workplace for employees. These contributing factors may be material or relational and hold different levels of influence. Guided by the theory of structuration, this study employed a three-phased Q-methodology, including a Q-sort questionnaire, semi-structured interviews, and a cluster analysis. Participants included the employees of the Southeastern region financial institution, BB&T. Two research …


Social Recruiting: The Role Of Social Networking Websites In The Hiring Practices Of Major Advertising And Public Relations Firms, Keri Cook Apr 2012

Social Recruiting: The Role Of Social Networking Websites In The Hiring Practices Of Major Advertising And Public Relations Firms, Keri Cook

Senior Honors Theses

The purpose of this study is to determine the role that professional networking websites, such as LinkedIn, play in the hiring decisions of talent recruiters at major advertising and public relations firms. A study of literature relating to social media, traditional recruitment techniques and legal implications regarding the use of networking websites in the hiring process provided a foundation for the study. Primary research, in the form of online surveys distributed to hiring managers at some of the largest international advertising and public relations firms, was conducted to set a foundation for understanding the use of networking websites in the …


Employee Assistance Programs: The Return On Investment For An Eap, Joshua M. Leon Apr 2012

Employee Assistance Programs: The Return On Investment For An Eap, Joshua M. Leon

Senior Honors Theses

This paper examines the subject of employee assistance programs (EAP) and whether they provide a return on investment that merits their use. The historical background of the EAP will be first looked at to demonstrate its purpose and growth in the business world. Research will be presented in relation to EAP use in companies and the outcomes that resulted. Criticisms against EAP use occurs in the business world as well and therefore will be investigated in conjunction with research that supports EAP use. Finally, statistical proof for the return on investment of using an EAP will be given to conclude …