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Examining The Factors To Knowledge Sharing Within An Organisational Context, Paul Mc Manus

Conference papers

Abstract

In a global economy, knowledge may be a company’s greatest competitive advantage (Davenport & Prusak 2000). As such, competition for this resource has driven an increased demand for “a conscious strategy [by organisations] of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organisational performance” (O’Dell et al. 1998). Thus, it is the aim of this paper to provide an investigative look at the factors influencing the willingness of employees to knowledge share (KS) within an organisational context. Separated into two …

An Organisational Change Intervention For Increasing The Delivery Of Smoking Cessation Support In Addiction Treatment Centres: Study Protocol For A Randomized Controlled Trial, Billie Bonevski, Ashleigh Guillaumier, Anthony Shakeshaft, Michael P. Farrell, Flora Tzelepis, Scott Walsberger, Catherine A. D'Este, Christine L. Paul, Adrian Dunlop, Andrew Searles, Peter James Kelly, Rae Fry, Robert Stirling, Carrie Fowlie, Eliza Skelton

Faculty of Social Sciences - Papers (Archive)

Background: The provision of smoking cessation support in Australian drug and alcohol treatment services is sub-optimal. This study examines the cost-effectiveness of an organisational change intervention to reduce smoking amongst clients attending drug and alcohol treatment services. Methods/design: A cluster-randomised controlled trial will be conducted with drug and alcohol treatment centres as the unit of randomisation. Biochemically verified (carbon monoxide by breath analysis) client 7-day-point prevalence of smoking cessation at 6 weeks will be the primary outcome measure. The study will be conducted in 33 drug and alcohol treatment services in four mainland states and territories of Australia: New South …

Analytic Hierarchy Process Application In Different Organisational Settings, Damjan Maletic, Flevy Lasrado, Matjaz Maletic, Bostjan Gomiscek

University of Wollongong in Dubai - Papers

Purpose - The purpose of this paper is to apply AHP in two case settings which include (i) evaluation/selection of maintenance policy (ii) sustainability factors of employee suggestion schemes. Methodology/Approach - The paper adopts a case study approach of selecting most appropriate maintenance policy and prioritizing factors for employee suggestion system. Several steps of the AHP method are used in both case settings to illustrate the application of the AHP method. Findings - This paper proposes (i) a framework for maintenance policy selection based on the AHP methodology and (ii) a framework to determine the importance of sustainability factors for …

The Impact Of Sustainability Exploration And Sustainability Exploitation Practices On The Organisational Performance: A Cross-Country Comparison, Matjaz Maletic, Damjan Maletic, Bostjan Gomiscek

University of Wollongong in Dubai - Papers

Corporate sustainability challenges organisations with tensions between complex economic, environmental, and social issues. We draw on concepts in the innovation literature-namely exploration and exploitation-to examine corporate sustainability practices as well as the ensuing tensions between efficiency and innovativeness in achieving organisational performance. In particular, this paper draws upon institutional theory to enhance the understanding of sustainability-related phenomena, mainly from a perspective that has not yet been widely investigated in prior empirical studies. Therefore, the paper addresses the research question of whether sustainability exploitation and sustainability exploration practices are characterized by an organisation's country of origin. The target respondents of a …

External Influences In Inter-Organisational Knowledge Sharing, Rosemary A. Van Der Meer

Faculty of Business - Papers (Archive)

Inter-organisational knowledge sharing is affected by many influences, both internal and external to the collaborative group. This is particularly so in government-industry collaborations where there is increased external stakeholder engagement and complex socio-political issues. While there has been research on the individual and organisational influences on knowledge sharing in the inter-organisational domain, there has been little examination of the external influences that are beyond the control of the collaborative group. This research uses the themes identified in the Environment Influences component of Holsapple and Joshi's Threefold Knowledge Management framework, to examine the external knowledge sharing influences on three government-industry knowledge …

The Relationship Between Responsible Leadership And Organisational Commitment With The Mediating Effect Of Turnover Intentions: An Empirical Study With Australian Employees, Md Amlan Haque, Mario Fernando, Peter Caputi

Faculty of Business - Papers (Archive)

The purpose of this paper is to report the findings of an Australian study testing the relationship between responsible leadership and organizational commitment. We further test and report the mediating effect of turnover intentions of employees.

Employer Perceptions Of Migrant Candidates' Suitability: The Influence Of Decision-Maker And Organisational Characteristics, Mario Fernando, Shamika Almeida, Shyamali Dharmage

Faculty of Business - Papers (Archive)

This paper reports on how decision-makers' personal characteristics and organisational characteristics can influence the screening of immigrant professionals during the recruitment and selection process. The sample consisted of 220 decision-makers in the engineering industry working in New South Wales, Australia. The results show White/Anglo Australian decision-makers had more suitability concerns of ethnic migrant candidates during the recruitment and selection process than decision-makers of other ethnicities. However, this was moderated by organisational characteristics of size and clientele. Decision-makers in larger organisations and a diverse ethnic client base showed less suitability concerns of migrant candidates during the recruitment and selection process.

Effect Of Sustainability-Oriented Innovation Practices On The Overall Organisational Performance: An Empirical Examination, Matjaz Maletic, Damjan Maletic, Jens Dahlgaard, Su Mi Dahlgaard-Park, Bostjan Gomiscek

University of Wollongong in Dubai - Papers

One major means to address corporate sustainability practices in organisations are sustainability-oriented innovation practices, which tend to result in significantly improved products, services, processes or even management systems. Prior research has widely discussed the relevant issues about integrating sustainability aspects into innovation process; however, little empirical research has been conducted to analyse the link between sustainability-oriented innovation practices and the overall organisational performance. This paper addresses this gap by exploring the underlying structure of sustainability-oriented innovation practices as well as their effects on the particular performance dimensions (i.e. economic performance, quality performance, innovation performance, environmental performance and social performance). The …

Organisational Interventions For Promoting Person‐Centred Care For People With Dementia, Lynn Chenoweth, Jane Stein-Parbury, Samuel Lapkin, Yueping Wang

Faculty of Science, Medicine and Health - Papers: Part B

This is a protocol for a Cochrane Review (Intervention). The objectives are as follows: Primary objective: To determine the effectiveness of organisation‐wide interventions to implement person‐centred care for people with dementia, in relation to reduction of behavioural symptoms such as agitation and depression, improvement in quality of life and functional capabilities, alterations in the use of restraint (physical and/or chemical) and reduction in adverse events. Secondary objective: To identify the variety, quality, and feasibility of person‐centred care approaches for people with dementia, with specific reference to organisational factors which promote and constrain the implementation of person‐centred care.

Employer Perceptions Of Immigrant Candidates' Suitability: The Influence Of Decision Maker And Organisational Characteristics, Shamika Almeida, Mario Fernando, Shyamali Dharmage

Faculty of Business - Papers (Archive)

This paper reports on how decision-makers' personal characteristics and organisational characteristics can influence the screening of immigrant professionals during the recruitment process. The sample consisted of 220 engineering professionals working in New South Wales, Australia. The results show White/Anglo decision makers have more suitability concerns of ethnic migrant candidates during the recruitment process. However this was moderated by organisational characteristics of size and clientele. Decision makers in larger organisations and a diverse ethnic client base have less suitability concerns of migrant candidates during the recruitment process.

Unintended Outcomes? Building Organisational Capacity With Pace International Partners, Kate Lloyd, Lindie Clark, Laura Ann Hammersley, Michaela Baker, Anna Powell, Felicity Rawlings-Sanaei

Faculty of Social Sciences - Papers (Archive)

PACE International is a component of Professional and Community Engagement (PACE), a Macquarie University-wide initiative that provides opportunities for students and staff to contribute to more just, inclusive and sustainable societies by engaging in activities with partner organisations in Australia and internationally. Underpinning PACE is a commitment to mutually beneficial learning and engagement. To align with this commitment, PACE-related research engages partner perspectives and those of students and academics. The dearth of scholarly research on partner perspectives of community engagement (Bringle, Clayton & Price, 2009) underscores this imperative. Drawing on interviews and focus groups with community partner representatives from Cambodia, …

Careers And Organisational Objectives: Managing Competing Interests In Cooperative Research Centres, Sam Garrett-Jones, Tim Turpin, Kieren Diment

Faculty of Commerce - Papers (Archive)

Research of potential socio-economic value is often conducted within cross-sector (government, university, business) centres. There has been growing interest among science policy researchers in seeking to understand the organizational dilemmas confronted in cross-sector research collaboration. While there is clearly a coalition of interests among partners engaged with collaborative research their broader organizational objectives and strategies may converge, diverge, or even compete. Yet little empirical evidence exists on (a) how individual researchers perceive the benefits of their participation, (b) how far the structures and functions of particular collaborative R&D centres coalesce around of researchers’ expectations and, (c) what problems arise for …

Inter-Organisational Knowledge Sharing In Regional Sustainable Development Communities, Rosemary Van Der Meer, Luba Torlina, Jamie Mustard

Faculty of Engineering and Information Sciences - Papers: Part A

There has been an increasing interest in the use of inter-organisational groups to address regional implications in sustainable development. These groups bring together local knowledge and expertise and span boundaries between government and industry organisations. Our focus is in understanding how knowledge is shared in such inter-organisational groups. Utilising interviews, observations and social network analysis, we examine the knowledge sharing implications derived from the mixed membership, multilevel interaction, and the need to span boundaries with external organisations in these collaborations.

Bullshit: An Australian Perspective, Or, What Can An Organisational Change Impact Statement Tell Us About Higher Education In Australia?, Katherine Bode, Leigh Dale

Faculty of Law, Humanities and the Arts - Papers (Archive)

In the last few years, a scholarly critique of current forms and directions of higher education has become increasingly prominent. This work, often but not exclusively focussed on the American and British systems, and on humanities disciplines, laments the transformation of the university into ‘a fast-food outlet that sells only those ideas that its managers believe will sell [and] treats its employees as if they were too devious or stupid to be trusted’ (Parker and Jary 335). Topics include the proliferation of courses and subject areas seen as profitable, particularly for overseas students;1 the commensurate diminution or dissolution of ‘unprofitable’ …

Piloting A Logic-Based Framework For Understanding Organisational Change Process For A Health It Implementation, Kieren Diment, Karin Garrety, Ping Yu

Faculty of Informatics - Papers (Archive)

This paper describes how a method for evaluating organisational change based on the theory of logical types can be used for classifying organisational change processes to understand change after the implementation of an electronic documentation system in a residential aged care facility. In this instance we assess the organisational change reflected by care staff's perceptions of the benefits of the new documentation system at one site, at pre-implementation, and at 12 months post-implementation. The results show how a coherent view from the staff as a whole of the personal benefits, the benefits for others and the benefits for the organization …

A Preliminary Investigation Of Complex Adaptive Systems As A Model For Explaining Organisational Change Caused By The Introduction Of Health Information Systems, Kieren Diment, Ping Yu, Karin Garrety

Faculty of Informatics - Papers (Archive)

This paper documents the preliminary development of a framework for evaluating organisational change processes during the implementation of an electronic nursing documentation system in residential aged care facilities. It starts with a brief outline of organisational change processes. This is followed by a more detailed exposition of the principles underlying complex adaptive systems (CAS) theory, where we explain how mathematical concepts can be used to illuminate qualitative research approaches. Finally we present some preliminary findings on the facilitators and barriers for the introduction of the electronic documentation system, explained with reference to the CAS theory, based on analysis of interviews …

Implementing A Sustainability Balanced Scorecard 'Dashboard' Approach To Assess Organisational Legitimacy, Tairan (Kevin) Huang, Matthew P. Pepper, Graham D. Bowrey

Faculty of Commerce - Papers (Archive)

Purpose: The purpose of this paper is to identify and determine the contributing factors which influence the contents of a firm‟s sustainability reporting through combined social and environmental accounting and management perspectives.

Design/methodology/approach: This paper analyzes the disclosed sustainability indicators of a major Australian financial institution, Westpac, through the application of the research method content analysis. The theoretical framework will be shaped by the consideration of legitimacy theory and the Balanced Scorecard approach.

Findings: The results indicate that the four perspectives of a traditional Balanced Scorecard are related to the main sources of influential inputs to Westpac‟s …

Organisational Resilience: A Propositional Study To Understand And Identify The Essential Concepts, Bruce Braes, David Brooks

Australian Security and Intelligence Conference

Increased exposure to turmoil has raised business, social and governmental concerns over the ability of organisations to anticipate and respond positively to disruptions. Organisations are spending increased sums of money to raise levels of security; however, Organisational Resilience is a vague, multidisciplined and diverse philosophy, requiring a multiplicity of skills and knowledge that reaches far beyond security alone. The resilience domain is still developing and expanding; however, early embodiments of Organisational Resilience, originating in the United Kingdom and the United States, were nothing more than a rebranding of business continuity management strategies, put together as a ‘resilience processes’, or ‘resilience …

Organisational Perspectives On Anti-Doping Work In Sport, Alanah Kazlauskas, Helen M. Hasan

Faculty of Commerce - Papers (Archive)

The diverse challenges associated with anti-doping work in sport can result in multiple, competing viewpoints amongst stakeholder groups working to solve the problem. Coupled with the complexity of the problem itself, this has the potential to generate chaotic or disordered work contexts that impede rather than promote progress towards a solution. A visible lack of progress can be magnified to a public perception of anti-doping work as ineffective. We offer the Cynefin Framework, informed by Complexity Theory, as a novel theoretical and methodological lens for sense-making in the changing global context of anti-doping work. The framework’s applicability at both individual …

Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety

Faculty of Commerce - Papers (Archive)

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to …

Organisational Culture And Organisational Impacts Of Information Systems: A Review Of The Empirical Literature, Fei Peng, Rajeev Sharma, Sherah Kurnia, Reeva Lederman, Suelette Dreyfus

Faculty of Engineering and Information Sciences - Papers: Part A

Organisational culture is an important influence in shaping the organisational impacts of Information Systems. However, the conceptualisation and operationalisation of culture in empirical studies does not reflect the richness of the theoretical literature. In particular, our review finds that the dynamic, emergent and reciprocal nature of the IS-culture relationship has not been adequately examined in the empirical literature. This is partly due to the methodologies employed in existing research. Suggestions for enriching empirical research into the ISculture relationship are discussed.

Do Organisational Characteristics Explain The Differences Between Drivers Of Ict Adoption In Rural And Urban General Practices In Australia, Robert C. Macgregor, Peter N. Hyland, Charles Harvie

Faculty of Commerce - Papers (Archive)

A number of studies have compared general medical practices in rural locations with those in urban locations. Some of these studies have concentrated on the reasons why a GP might choose to work in a rural or urban setting. Others have examined the type of work required to be undertaken by medical professionals. Increasing use of information and communications technology (ICT) in medical practices has led to some studies examining their use in rural as well as urban settings. However, little if any research has examined whether ICT adoption drivers differ between rural and urban GPs based on their organisational …

The Critical Role Of Knowledge Management In Achieving And Sustaining Organisational Competitive Advantage, Thi Nguyet Q. Nguyen, Philip E. Neck, Thanh Hai Nguyen

Faculty of Commerce - Papers (Archive)

The critical role of knowledge management in achieving and sustaining competitive advantage has been strongly emphasised in the extant literature. However, most previous studies were conceptually grounded and empirically examined in advanced, developed and newly industrialised countries. In addition, research to date has predominantly explored findings from a large company view while little attempt has been made to address the relative importance of different factors constituting the organisational KM capability in the context of Asian emerging, less developed countries such as Vietnam where a socialist market economy, a Confucian culture and a majority of small and medium sized enterprises currently …

A Future For Organisational Behaviour?, Peter J. Hosie, Roger C. Smith

University of Wollongong in Dubai - Papers

No abstract provided.

Survey Response As Organisational Behaviour: An Analysis Of The Annual Enterprise Survey, 2003-2007, Walter R. Davis, Nathaniel Pihama

Faculty of Engineering and Information Sciences - Papers: Part A

Non-response is a matter of great concern to national statistical offices and a key issue for any survey because it can introduce bias to survey estimation. However, in this presentation, we focus on a business's decision to participate in a survey as an example of organisational behaviour and draw on basic organisational theory to explain why businesses may not respond to surveys (eg Tomaskovic-Devey et al 1994). The data are drawn from the Statistics New Zealand Respondent Management System, which links the response history of individual businesses in all Statistics NZ surveys with information from the Statistics NZ Business Frame. …

The Impact Of Knowledge Management Infrastructure On Organisational Competitiveness In A Confucian-Socialist Market Economy, Thi Nguyet Q. Nguyen, Philip A. Neck, Thanh Hai Nguyen

Faculty of Commerce - Papers (Archive)

The critical role of knowledge management (KM) in achieving and sustaining a competitive advantage (CA) has been strongly emphasised in the extant literature. However, most previous studies were conceptually grounded and empirically examined in advanced, developed and newly industrialised countries and from a large company perspective. Meanwhile, little attempt has been made to address the relative importance of different factors constituting the organisational KM infrastructure capability in the context of Asian emerging, less developed countries such as Vietnam where a socialist market economy, a Confucian culture and a majority of small and medium sized enterprises currently exist. By adopting a …

Have You Heard? The Role Of Rumour During Organisational Change Processes, Elizabeth Heathcote, Shane Dawson

Faculty of Science, Medicine and Health - Papers: part A

This paper discusses the results of a study of communication and rumour among frontline staff during an arganisational change at a large Australian metropolitan university, and relates the findings to the literature and research surrounding rumour during organisational changes. Secondly, it describes the measures undertaken in a second organisational change, as a result of these lessons learned, to minimise the amount of rumour circulating and address their basic content.

Building Organisationally Sensitive Technological Solutions For Knowledge Management In It Support Services, David Tonade

Dissertations

With the advent of the internet, information and communications technology has changed the way organisations operate and do business. There now exist an extremely dynamic and competitive business landscape, where information and knowledge are continuously created, used and distributed across business units. People have become more involved with the use of technology to aid them in their business tasks. In the course of generating and transmitting information comes the realization that knowledge is a vital asset of the company. Thus, most firms embark on various initiatives to enable Knowledge Management (KM). This study revolves around the IT tools involved in …

Democratising Organisational Knowledge: The Potential Of The Corporate Wiki, Helen Hasan, Charmaine Pfaff

Faculty of Commerce - Papers (Archive)

Attempts to impose knowledge management often ignore the vast organisational resource of workrelated tacit knowledge possessed by knowledge workers. Our research reveals that activities supported by social technologies such as Wikis, may provide a more appropriate capability for tacit knowledge management where a network centric focus is adopted. A corporate Wiki has the potential to engage the collective responsibilities of knowledge workers to transfer their collective experience and skills into a dynamic shared knowledge repository. However, the traditional organisational culture can be reluctant to allow this power shift which surrenders the monopolistic control of the few over the creation and …

A Transfer Pricing Apparatus For Measuring Value Added Along The Supply Chain: Reflections For Internet Based Inter-Organisational Relationships, Michael D. J. Clements, Nigel J. Price

Faculty of Commerce - Papers (Archive)

Inter-firm communication through advanced technology such as the internet, adds value to supply chain organisations through speed of information transference at a lower cost than traditional communication modes. However, the sharing of sensitive market information relies upon a strong inter-organisational relationship presence, displaying intangible qualities such as trust and commitment. These value added relational based characteristics are not as yet easily measured. This paper introduces and explains the concept of measuring value added along the supply chain from a transfer pricing perspective. This non-conventional supply chain (value-chain) perspective invites the reader to consider measuring added value as it moves between …