Digital Commons Network^™

Who We Are Is How We Lead: Storytelling As An Intervention In A Manager Development Program, Brittany Grieb

Dissertations

Leadership development programs (LDPs) have long been recognized as a means for organizations to develop their leaders, yet studies on their efficacy or use of creative interventions are limited. Despite the plethora of leadership studies that exist today, research is still seeking to answer the question: what is the best way to develop leaders? This qualitative study sought to investigate how storytelling can be used as an intervention for leadership development in a manager development program (MDP), an LDP for entry-level to midlevel managers at a biotechnology corporation. Using storytelling as an Indigenous model for knowledge cocreation as a framework, …

The Cultural Dimension Of Structural School Reforms: The Case Of Schedule Changes, Maylen Sullivan

Dissertations

The four-by-four (4x4) schedule—a type of high school block schedule—presents promising prospects for improving teaching and learning. Using a qualitative, single case study methodology, I investigated a school transitioning from a traditional six-period schedule to a 4x4 schedule during its 2nd and 3rd year of implementation. The study aimed to understand the factors that influenced the transition, the stakeholders’ responses to the decision, and the factors that influenced their responses. Some of the main considerations that motivated the decision included the desire to provide more opportunities within the school day for students to meet A/G college eligibility requirements, allow students …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

Vital Voices From The Digital Divide: Testimonies Of African American Women Leadership Across Tech, Vinsche' Gray

Dissertations

Many organizations seek to highlight diversity, equity, and inclusion efforts, but African American women are still significantly underrepresented in leadership roles within the workplace (McKinsey, 2023). Within the technology (i.e., tech) space, there is concern regarding the inclusivity of African American women in leadership positions. A hostile and unsupportive environment raises concern for the future of African American women being able to attain key leadership roles. (McGee, 2018).

This study explored multifaceted experiences of eight African American women leaders in for-profit tech organizations. Black feminist thought and organizational culture and belonging were conceptual frameworks that shed light on the persistent …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Navigating The Bow Wave Of Change: The Felt Experience Of Belonging To The United States Naval Academy's First Gender-Integrated Class, Peter Shaner

Dissertations

On July 6, 1976 the United States Naval Academy (USNA) admitted its first-ever gender-integrated class. I was a member of that class, along with 81 female classmates who entered USNA with the class of 1980 (USNA ‘80). Those classmates were pioneers, though few of them realized at the time just how long and how hard their journey would be. The numerous challenges faced by USNA ‘80 on their journey through the Academy have been well documented (Gelfand, 2008). But there has been far less research on the lived experience of that pioneering class. This study fills a gap between historical …

Millennial Latina Non-Profit Leaders: Exploring Self-Sabotaging Behaviors And Their Journey To Reclaiming Their Power, Tatiana Mendoza-Larreynaga

Dissertations

Purpose: The purpose of this mixed method study was to identify and describe self-sabotaging behaviors experienced by Millennial Latina nonprofit C-Suite leaders and explore the impact of these behaviors on their career development. A secondary purpose of this study was to identify strategies employed by Millennial Latina nonprofit leaders to overcome self-sabotaging behaviors.

Methodology: Employing a mixed method sequential explanatory design, the research involved eight Millennial Latina nonprofit leaders, utilizing convenience and snowball sampling. Data collection included electronic Likert scales to quantify self-sabotaging behaviors and interviews to explore lived experiences. Analysis sought to identify prevalent behaviors and strategies for overcoming …

"There Is Power In Being Out": A Three Article Approach Celebrating The Experiences Of Queer University Leaders, Andrew R. E. Lorenzana

Dissertations

Institutions of higher education were historically built to serve a wealthy, White, straight male student population and the leaders of these institutions still largely reflect these demographics. This project specifically aims to celebrate and amplify the life and career of university administrators who identify within the LGBTQ community. Mainly through the use of a portraiture methodology, this three-article study attempts to examine the ways in which LGBTQ identity and career influence one another.

Worldmaking and narrative will be used as a theoretical frame to help analyze the ways in which the telling of a queer individual’s story makes the world …

Aren't Only Girls Secretaries…?”: Leadership Lessons From Women U.S. Secretaries Of State, Lindsay Allen

Dissertations

American political systems, predominantly steered by White males, often conform to masculine leadership paradigms derived from traditionally male-dominated domains like the U.S. government. Thus, it is vital to explore women’s roles in political leadership to foster a more comprehensive understanding of effective leadership.

The purpose of this study was to examine how women who have served as U.S. secretary of state exhibited leadership. Of the 71 people to have served as secretary of state, just three have been women: Madeleine Albright, Condoleezza Rice, and Hillary Rodham Clinton. Due to the complexity of gendered experiences, and the challenges of having direct …

Islamophobia In Public Schools: A Mixed Methods Look At The Effectiveness Of Parental Ethnic-Racial Strategies In Promoting Resilience Among Muslim Children, Lallia Allali

Dissertations

The ongoing Islamophobic ideology in the United States has magnified discriminatory practices, exclusion, and increased violence toward Muslims (Esposito & Kalin, 2011; Trudo, 2021), and Islamophobia has further disadvantaged Muslim American adolescents through various forms of discrimination against them in schools. In fact, Muslim American students report the highest rate of discrimination across all religious groups, and researchers have found that active family ethnic-racial socialization can often mitigate the negative impacts of discrimination (Hughes et al., 2006; Hughly et al., 2019).

To test this hypothesis, this study was designed to focus on Muslim families’ ethnic-racial socialization practices and the implications …

Ennobling Each Other Through Collaborative Inquiry: Exploring Music As A Provocation For Leadership Development, Ihan Ip

Dissertations

Amid the challenges in a global village, leadership education needs to surpass traditional methods, nurturing creativity, flexibility, and adaptability. This study is a collaborative action inquiry that considers music as an arts-based method in service of leadership development. The study unfolded over five cycles, in which 14 coinquirers collaborated in a process of exploration. The study illuminates the strong potential of music as a provocation for leadership development and reveals crucial realizations in the area of facilitation in collective processes.

This dissertation tells the story of the inquiry with the voices of its coinquirers and offers insights on facilitation through …

Nonprofit Leader Experiences In Sector-Bending After Lean Six Sigma Training: Tension, Concepts, And Changed Behaviors, Beverly Codallos

Dissertations

Government, business, and nonprofit represent three distinct types of organizations governed by different legal frameworks designed to facilitate collective action (DiMaggio & Anheier, 1990). The emergence of hybrid forms and increasing isomorphic pressures in the nonprofit sector (Bromley & Meyer, 2017; McCambridge, 2014) have challenged the traditional separation of organizational forms. This study explored the phenomenon popularized as sector-bending, “a wide variety of approaches, activities, and relationships that are blurring the distinctions between nonprofit and for-profit organizations, either because they are behaving more similarly, operating in the same realms, or both” (Dees & Anderson, 2003, pg. 16). This qualitative study …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

The Impact Of Generational Intelligence And Its Relationship With Team Cohesion And Team Performance In A Jamaican Multi-Generational Workforce, Omar Z. D. Oliphant

Dissertations

Problem

The Jamaica Union Conference (JAMU) currently faces a phenomenon of having a multi-generational workforce that includes four generations working alongside each other across its five fields for the first time in its history. This intersection of generations brings challenges concerning the adequacy of leaders’ generational intelligence and its relationship to team outcomes and perceptions of performance. The potential concerns for leaders center around employee recruitment, retention and engagement, conflict resolution, workplace culture, and productivity, among others (Tapscott, 2009). Any potential misunderstanding resulting from inadequate cross-generational intelligence among members of the generations currently represented may result in these Jamaican generationally …

Pastoral Leadership Of Seventh-Day Adventist Pastors In Sub-Saharan Africa And Congregational Giving During 2020-2021: A Grounded Theory Study, Eric Jean-Bruno Aniel Barbe

Dissertations

Problem

The purpose of this study was to develop a theoretical model that describes how the behavioral strategies of Seventh-day Adventist (SDA) pastors in Sub-Saharan Africa may have positively influenced congregational giving during the years 2020-2021 of the COVID-19 pandemic.

Method

A qualitative grounded theory research design was used (Corbin & Strauss, 2015). In-depth interviews were conducted to collect data from a purposive sample of SDA pastoral leaders in Sub-Saharan Africa. The collected data were analyzed using an iterative process consisting of open, axial, and selective coding, thereby facilitating the construction of subcategories and a core category. This analytical process …

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

Power-Up With Emotional Intelligence: Exploring Flight Attendant Leadership And Crew Resource Management In A Dynamic Post-Pandemic Travel Environment, Carlin Laviolet Clarke

Dissertations

In the post-pandemic travel environment, disruptive passengers fail to accept flight attendants’ leadership and cause unruly incidents that compromise flight safety, damage airlines, and present behavioral challenges that can lead to physical harm (Al-Arshani, 2021; Albert, 2016; Araiza, 2022; Albert, 2016; FAA, 2021; Inspire Academy, n.d.-a.; International Air Transport Association [IATA], n.d.-b; James, 2022; Pederson et al., 2021; Ramona & Anbro, 2017; Timmis et al., 2018; TSA, 2021; Wong & Neustaedter, 2017). Flight attendants rely on Crew Resource Management (CRM) skills to manage inflight incidents; however, CRM promotes team effectiveness and flight attendants are often dispersed throughout the cabin and …

Advocating For Social Change: How A Human Service Nonprofit Organization Makes Sense Of Its Advocacy Successes And Failures, Megan Pontes

Dissertations

Nonprofit organizations (NPOs) are uniquely positioned to play a vital role in social change, and many integrate advocacy in their efforts. This dissertation examined how one human service nonprofit organization working to help the unhoused engaged in advocacy and advocacy evaluation using formal and informal methods. Through an in-depth case study of Think Dignity, a San Diego-based NPO engaged in the day-to-day work of social change, this research revealed how it developed its advocacy efforts, collaborated with partners, and assessed its successes and failures. Informed by the framework of social change leadership, the researcher conducted semi-structured interviews with Think Dignity. …

The Mentoring Experiences Of Mid-Level Leaders In Higher Education As They Relate To Leadership Development, Adam Ek

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the mentoring experiences of mid-level leaders in private non-profit higher education as it relates to their leadership development.

Methodology: This phenomenological study identified and described the mentoring experiences of 15 mid-level leaders in private non-profit higher education in California as they related to leadership development. Respondents were chosen based on specific criteria, snowball sampling, and finally convenience. The researcher collected data and coded the data for themes based upon frequency counts.

Findings: Examination of the qualitative data from the 15 mid-level leaders in Private, Non-Profit Higher Education yielded 10 …

The Relationship Between Transformational Leadership And Attachment Theory Among Field Grade Officers In The U.S. Army, Rebecca Ochs

Dissertations

Purpose: The purpose of this quantitative correlational study was to determine what relationship exists between U.S. Army field grade officers’ self-reported scores on the five domains of the Leadership Practices Inventory (LPI) (Kouzes & Posner, 2002) and their self-reported scores on the Experiences in Close Relationships Scale (ECR) (Brennan et al., 1998). Methodology: This study used a correlational approach to collect quantitative data from U.S. Army field grade officers. Using the LPI, a self-report transformational leadership measurement tool developed by Kouzes and Posner (2002), that measures five domains that include: (a) model the way, (b) inspire a shared vision, (c) …

The Development Of The Holistic Pastoral Wellbeing Assessment: A Mixed Methods Study, Timothy Captain

Dissertations

Some pastors are clearly in crisis. Research has indicated that clergy struggle to cope with the stressors of their profession. While pastoral work is overtly spiritual in nature, day-to-day tasks include interactions with God, themselves, congregants, and the world at large. Without multi-dimensional tools to consider their wellbeing, specifically assessments that reflect their worldview and role, pastors may remain unaware of dangerously low levels of wellbeing until they reach a place of crisis. Therefore, in this mixed methods study, the Holistic Pastoral Wellbeing Assessment (HPWA) was developed and tested to offer a validated, useful tool for pastors and those who …

Utilizing New Technologies To Measure Therapy Effectiveness For Mental And Physical Health, Jonathan Ossie

Dissertations

Mental health is quickly becoming a major policy concern, with recent data reporting increasing and disproportionately worse mental health outcomes, including anxiety, depression, increased substance abuse, and elevated suicidal ideation. One specific population that is especially high risk for these issues is the military community because military conflict, deployment stressors, and combat exposure contribute to the risk of mental health problems.

Although several pharmacological approaches have been employed to combat this epidemic, their efficacy is mixed at best, which has led to novel nonpharmacological approaches. One such approach is Operation Surf, a nonprofit that provides nature-based programs advocating the restorative …

The Journeys Of Women In Local Elected Office: From Community Engagement To Making Meaningful Contributions, Andrea Marr

Dissertations

Women remain underrepresented across every level of elected office in the United States. More than 30 years after the supposed “Year of the Woman,” women hold less than 30% of the elected positions in local, state, and federal office. In the past, researchers attributed the paucity of women in office to structural barriers, including sexism in the electorate, fundraising difficulties, and discrimination by party gate keepers. A growing body of research, however, attributes the dearth of female politicians to a lack of political ambition among women and to gender socialization that prevents women from seeing themselves as political leaders.

The …

How Exemplary Chief Nurse Executives Utilize The Six Domains Of Conflict Transformational Strategies To Establish Common Ground And Produce Breakthrough Results, Michael Thompson

Dissertations

Purpose: The purpose of this phenomenological method study was to identify and describe strategies that exemplary chief nurse executive leaders use to identify and establish common grounds to produce breakthrough results in healthcare by using the six domains of transformational conflict strategies: collaboration, communication, emotional intelligence, ethical behaviors, problem solving, and shared interest.

Methodology: As a part of the thematic phenomenological study, the research identified and described the lived experiences of eight exemplary chief nurse executive leaders in health care who used conflict transformational strategies to find common ground to produce breakthrough results. The target population for the study included …

The Lived Experience Of Hmong Women In Leadership Roles, Nou Vang

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to explore and understand the lived experiences of Hmong women who have achieved leadership positions.

Methodology: This qualitative phenomenological study explored the lived experience of 12 Hmong women who have ascent to leadership roles through personal, face-to-face, in- depth, open-ended questions. Interviews were recorded, transcribed, and analyzed for emergent themes. Related artifacts from the participants, along with the participant interviews, were collected to triangulate data. Research findings were a result of the correlating themes based on the qualitative data analysis and research question.

Findings: The findings of the study indicated that …

Phenomenological Study: The Perceived Impact Of The Intersectional Barriers Created By Gender And Race On African American Females’ Advancement To A Senior Executive Service Within The Federal Government, Nicole Oliver

Dissertations

Purpose. This phenomenological study aimed to investigate the perceived impact of intersectional barriers created by gender and ethnicity on the advancement of African American females to the Senior Executive Service (SES) corps of the United States federal civil service. Additionally, the study sought to identify strategies used by African American females to overcome these barriers because of intersectionality and advance to the SES corps of the United States federal civil service.

Methodology. This qualitative phenomenological study used a convenience sampling method to select eight African American females who have advanced to an SES position in the Washington, DC metropolitan area. …

Exemplary Senior Navy Female Leadership: A Study Of How Navy Female Leaders Use The Grit Characteristics Courage, Conscientiousness, Long-Term Goals, Resilience, And Excellence Versus Perfection To Create Extraordinary Results Within Their Organizations, Cache' Hapner

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe how exemplary senior Navy female leaders used five principles associated with grit (courage, conscientiousness, long-term goals, resilience, and excellence versus perfection) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight senior Navy female leaders use five characteristics of grit to accomplish extraordinary results in their organizations. Respondents were purposively chosen. The researcher collected data through interviews, transcripts, and artifacts that were triangulated and coded for themes using NVivo software.

Findings: Exemplary senior Navy female leaders use …

We Don’T Have To Do All Of It Alone: A Phenomenological Study On How Mid-Level Leaders In Community Colleges Flourish Through Collaboration And Advocacy, Mackenzie Taylor Klinker Hutchins

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the formal and informal leadership development experiences of mid-level leaders promoted within Washington State Community Colleges.

Methodology: This phenomenological study identified and described the formal and informal leadership development experiences of 17 mid-level leaders promoted within Washington State Community Colleges. Respondents were purposively chosen based on specific criteria and recommendations of two expert sponsors. The researcher collected data through semi-structured interviews, where the participants provided descriptive data that would aid in answering the study’s research questions.

Findings: Analysis of the qualitative data from 17 mid-level leaders promoted within …

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …

A Phenomenological Study Exploring Conflict Transformational Strategies Used By Exemplar Student Support Service Leaders In K-12 Public Education To Achieve Common Ground And Breakthrough Results, Amber Ramirez

Dissertations

Purpose: The purpose of this phenomenological conceptual replication study was to discover and describe how exemplary student support service leaders establish common ground and produce breakthrough results by using the six domains of conflict transformation.

Methodology: This qualitative phenomenological conceptual replication study discovered and described the use of conflict transformation domains to resolve conflict, establish common ground, and produce breakthrough results as perceived by student support service leaders in K-12 public schools in Los Angeles and Orange counties in California. The research was part of a thematic team of six peer researchers and five faculty advisors who developed a semistructured …