A Social Capital Perspective On Projects: Measuring The Unobservable Using Structural Equation Modeling,
2016
Walden University
A Social Capital Perspective On Projects: Measuring The Unobservable Using Structural Equation Modeling, Sandra Sjoberg
Walden Dissertations and Doctoral Studies
Project leadership requires a diverse blend of technical and behavioral skills. Researchers have focused on the technical aspects of project management, leaving a void in understanding the behavioral skills of project leadership. The purpose of this correlational study was to gain insights into the behavioral aspects of projects by understanding the social capital and knowledge integration abilities of project leaders. Nahapiet and Ghoshal's social capital definition and its structural, relational, and cognitive attributes form the basis for the social capital theory constructs used in this study. The focus of the research questions was on the relationship of social capital to …
Strategies Software Company Sales Managers Implemented To Reduce Voluntary Employee Turnover,
2016
Walden University
Strategies Software Company Sales Managers Implemented To Reduce Voluntary Employee Turnover, Pete Taylor
Walden Dissertations and Doctoral Studies
The high rates of voluntary employee turnover in software sales organizations have forced business leaders to search for strategies that reduce voluntary employee turnover. The purpose of this multiple case study was to explore the strategies of a small group of sales managers who had demonstrated reduced voluntary employee turnover in their software manufacturing companies. Ten managers from 5 software manufacturing companies who had a minimum of 5 years of management experience were recruited and participated in semistructured, face-to-face interviews. The conceptual framework included Herzberg's 2-factor theory for exploring the relationship between job satisfaction and voluntary employee turnover. Open and …
Three Essays On Institutional Sensemaking Of Political Connectedness,
2016
University of South Carolina
Three Essays On Institutional Sensemaking Of Political Connectedness, Tolga Ulusemre
Theses and Dissertations
Through a collection of three integrated essays, this dissertation investigates how institutional logics shape the way firms and their decision makers perceive, interpret, and respond to political connectedness. More specifically, it elaborates on the cognitive mechanisms through which institutional logics affect responses to political connectedness. Essay 1 provides a fresh perspective to studying political connectedness by showing how the differences in the interplay between multiple institutional logics generate opposing logics – bureaucratic logic in developed countries vs. patrimonial logic in emerging countries –, which lead to two dissimilar forms of firm-government interaction across countries. Essay 2 proposes a new conceptual …
Predictive Factors Of Organizational Support Communication In Volunteer Mentor Retention,
2016
Walden University
Predictive Factors Of Organizational Support Communication In Volunteer Mentor Retention, Jennifer Kristin Stukey
Walden Dissertations and Doctoral Studies
Research has shown that long-term volunteer retention is critical for sustaining the viability of youth mentoring programs such as Big Brothers Big Sisters (BBBS). Data from recent studies have indicated that volunteers must continue their service for at least 1 year in to have a sustainable effect on the mentee. Results from prior studies have indicated that the support provided by the agency to the volunteer can predict volunteer retention. However, a gap in current literature exists regarding the effect of support communication on volunteer retention. Therefore, the purpose of this quantitative study was to assess the relationship between organizational …
Knowledge Sharing Intentions In Wholesale Distribution Organizations,
2016
Walden University
Knowledge Sharing Intentions In Wholesale Distribution Organizations, Andrew E. Roth
Walden Dissertations and Doctoral Studies
Millions of American employees are eligible to retire through 2026, which may contribute to lowered organizational performance stemming from the resultant void in knowledge. Increasing knowledge sharing (KS) among organizational members may improve employee efficiency and company performance, and therefore may be of value to wholesale distribution leaders. Although researchers have suggested that sense of self-worth, subjective norms, and attitudes influence employees' inclinations to share knowledge, researchers have not analyzed the relationships between a subset of predictor variables and KS intentions in wholesale distribution organizations. The purpose of this correlational study, grounded in the theory of planned behavior, was to …
The Relationship Between Knowledge Management Tools And Interprofessional Healthcare Team Decision Making,
2016
Walden University
The Relationship Between Knowledge Management Tools And Interprofessional Healthcare Team Decision Making, Lisa Simon
Walden Dissertations and Doctoral Studies
Rising costs and continued risks in patient care indicate that knowledge management (KM) tools have not been fully recognized in healthcare. A case study was conducted to determine how KM tools might support the decision-making process of interprofessional teams. The study was predominately qualitative with a quantitative supplemental component. A questionnaire was used to collect data; this questionnaire contained open-ended questions along with Baggs' Collaboration and Satisfaction about Care Decisions and Anderson & West's Team Climate Inventory instruments. Responses to open-ended questions were reviewed, categorized, and coded as part of the qualitative analysis. Descriptive statistics were completed from Likert scale …
Knowledge Transfer Preferences Of Expert Employees Nearing Retirement,
2016
Walden University
Knowledge Transfer Preferences Of Expert Employees Nearing Retirement, Phillip Andrew Weiss
Walden Dissertations and Doctoral Studies
Managers of organizations face increasing rates of retiring Baby Boomers as that generation begins to leave the workforce. Some managers of organizations have no formalized knowledge transfer strategies in place to reduce the lost productivity and negative financial effects of these retiring employees. The purpose of this single-site case study was to explore the knowledge transfer preferences of expert scientific support employees nearing retirement at a United States national laboratory in northern California. Understanding the preferences of employees nearing retirement may allow managers to affect the business practice of promoting organizational learning by implementing strategies that catalyze knowledge transfer from …
Assessing Information Technology And Business Alignment In Local City Government,
2016
Walden University
Assessing Information Technology And Business Alignment In Local City Government, Leslie Milbourne D'Anjou
Walden Dissertations and Doctoral Studies
Top executives are interested in more transparent and formalized structures, applicable measurements, and clear justification of alignment. Limited or improper information technology governance (ITG) affects the business strategy that will ultimately influence the overall business alignment in local city government agencies (LCGAs). The problem addressed in this study was the lack of information regarding LCGAs IT/business strategic alignment maturity model (SAMM) level and the LCGAs' employment size. The purpose of this survey study was to evaluate 48 LCGA participants in the Southwestern part of the United States and compare their alignment perceptions with their cities' employment size. The theoretical framework …
Knowledge Sharing In Multicultural Organizations,
2016
Walden University
Knowledge Sharing In Multicultural Organizations, Stephen Joseph Mcgrane
Walden Dissertations and Doctoral Studies
Knowledge management is critical to achieving competitive advantage in the marketplace. The prominence of multicultural organizations also requires an understanding of knowledge-sharing behavior in multicultural teams. In spite of the need to accommodate these new conditions, a gap exists in the research on knowledge sharing in multicultural organizations. The purpose of this study was to examine factors that affect knowledge sharing in a multicultural context. In the research questions I examined the role that culture, monetary rewards, social units, and diversity play in knowledge sharing in a multicultural environment. This study used Hofstede's cultural dimension theory, Sveiby's knowledge-based theory, and …
Evaluating Key Predictors Of Employee Response To Change In The Pharmaceutical Industry,
2016
Walden University
Evaluating Key Predictors Of Employee Response To Change In The Pharmaceutical Industry, Otis S. Johnson
Walden Dissertations and Doctoral Studies
This study addressed the factors that predict employee response to large-scale change in the United States pharmaceutical industry. When poorly executed, major organizational changes such as mergers and acquisitions are often disruptive and costly to organizations and demoralizing to employees. Although employee responses to change have been studied in several industries, employee responses during change execution in the pharmaceutical industry have not been subject to study. The purpose of this correlational study was to reduce the knowledge gap related to organizational change in the pharmaceutical industry by evaluating key predictors of employee response to large-scale change. The theoretical framework consisted …
Effects Of Management Control Systems And Strategy On Performance Of Minority-Owned Businesses,
2016
Walden University
Effects Of Management Control Systems And Strategy On Performance Of Minority-Owned Businesses, Raymond Onyema Obinozie
Walden Dissertations and Doctoral Studies
This study addressed the perceived relationships among management control systems, business strategy, and organizational performance in U.S. minority-owned manufacturing businesses. Hofer's contingency theory provided a framework for the study, which included a quantitative, survey-based correlational design. Research questions focused on the relationship between financial- and nonfinancial-based management control systems as well as low-cost leadership and differentiation strategies, and how these practices impacted organizational performance. A random sample of 1,000 participants was selected from a population of 2,583 minority-owned manufacturing businesses in the United States. Results of the principal component analysis, Pearson's zero order correlation coefficient, and multiple regression analysis indicated …
Building And Maintaining Trust In Virtual Teams As A Competitive Strategy,
2016
Walden University
Building And Maintaining Trust In Virtual Teams As A Competitive Strategy, Elizabeth Awajiigbanam Owonikoko
Walden Dissertations and Doctoral Studies
Many virtual team leaders lack strategies to build and maintain trust among virtual team members, which affects performance and productivity. The purpose of this exploratory single case study was to provide organizational leaders with information about the strategies that virtual team leaders use to build and maintain trust among virtual team members to enhance job performance. Cognition-based and affect-based theories of interpersonal relationships were used as a conceptual framework. In-depth, semistructured electronic interviews were conducted with 10 virtual team leaders of a multinational global organization specializing in management consulting and technology services that has headquarters in Dublin, Ireland. Interview data …
Exploring Knowledge Management Models On Information Technology Projects,
2016
Walden University
Exploring Knowledge Management Models On Information Technology Projects, Alan Richard Foote
Walden Dissertations and Doctoral Studies
One way an organization manages the knowledge of its people is in information technology (IT) projects. Organizations develop IT projects for many socially responsible reasons, including improved health care services and better community services. IT projects do not always achieve the goals of the organization when the knowledge of the stakeholders is not managed for these objectives. For this study the purpose was to address the use of knowledge management (KM) in project management (PM) to improve the success of IT projects in achieving the organizational goals. The research questions were based on KM including its tools and techniques to …
Empirical Examination Of User Acceptance Of Enterprise Resource Planning Systems In The United States,
2016
Walden University
Empirical Examination Of User Acceptance Of Enterprise Resource Planning Systems In The United States, Rohan Oldacre
Walden Dissertations and Doctoral Studies
Enterprise resource planning (ERP) systems are complex software packages that support an integrated real-time setting among the various business functions in an entire organization. ERP systems improve productivity, but only to the extent that employees accept and use the systems extensively to perform their duties. The leaders of many organizations have not been able to realize the expected benefits because of a lack of user acceptance. The purpose of this quantitative cross-sectional survey study was to examine the factors that influence user acceptance of ERP systems in the United States. Davis's technology acceptance model was the theoretical foundation used to …
Hotel Managers' Motivational Strategies For Enhancing Employee Performance,
2016
Walden University
Hotel Managers' Motivational Strategies For Enhancing Employee Performance, Vanessa Lizzette Barbosa-Mccoy
Walden Dissertations and Doctoral Studies
More than 600,000 employees depart the hospitality industry for a variety of reasons such as lack of motivational strategies (MS) of hotel general managers (GMs). The purpose of this multiple case study using census sampling was to explore what MS hotel GMs used to enhance employee performance. The 3 GMs of 3 full-service branded hotels with a guest capacity of 160-699 were randomly selected in South Florida. Data were collected from face-to-face interviews with the hotel GMs, employee performance evaluations, and results of guest and employee satisfaction surveys from the hotel GMs. Data analysis involved methodological triangulation to determine how …
Employee Turnover Intention In The U.S. Fast Food Industry,
2016
Walden University
Employee Turnover Intention In The U.S. Fast Food Industry, Imelda A. Bebe
Walden Dissertations and Doctoral Studies
Employee turnover in the U.S. fast food industry has been high, averaging rate 150% per annum. The purpose of the correlational design study was to examine the relationships between job satisfaction factors, job dissatisfaction factors, and employee turnover intentions among fast food employees to determine whether a statistically significant relationship exists between these variables. The population for the study consisted of 144 fast food restaurant employees working in the East Coast in the United States. The theoretical framework was Herzberg's 2-factor motivation-hygiene needs theory, which describes job satisfaction factors and job dissatisfaction factors. Internet survey data of 144 participants were …
Strategic Managerial Responses To Critical Service Events In Restaurants,
2016
Walden University
Strategic Managerial Responses To Critical Service Events In Restaurants, Douglas Grant Edwards
Walden Dissertations and Doctoral Studies
Inappropriate managerial responses to critical service events (CSEs) in restaurants contribute to an increased rate of customer defection and restaurant failure. Some restaurant managers lack employee-training strategies that may enhance service recovery from CSEs. This case study explored what employee-training strategies participants deemed essential to enhance service recovery to CSEs. The population for this study was restaurant managers from a U.S. regional chain in South Carolina with at least 3 years of employee-training experience. Organizational learning theory was the conceptual framework for this study. Data collection included semistructured face-to-face interviews with restaurant managers and an exploration of company archival documents …
Evaluating Federal Information Technology Program Success Based On Earned Value Management,
2016
Walden University
Evaluating Federal Information Technology Program Success Based On Earned Value Management, Mae Moy
Walden Dissertations and Doctoral Studies
Despite the use of earned value management (EVM) techniques to track development progress, federal information (IT) software programs continue to fail by not meeting identified business requirements. The purpose of this logistic regression study was to examine, using IT software data from federal agencies from 2011 to 2014, whether a relationship between schedule variance (SV), cost variance (CV), and actual cost (AC) could predict the success of IT software program, as operationalized by meeting the identified business requirements. The population of interest was 132 IT software programs developed between 2011 and 2014 for federal agencies. The sample source was an …
Strategies For Managing A Multigenerational Workforce,
2016
Walden University
Strategies For Managing A Multigenerational Workforce, Ronald Lee Iden
Walden Dissertations and Doctoral Studies
The multigenerational workforce presents a critical challenge for business managers, and each generation has different expectations. A human resource management study of organizations with more than 500 employees reported 58% of the managers experiencing conflict between younger and older workers. The purpose of this single case study was to explore the multigenerational strategies used by 3 managers from a Franklin County, Ohio manufacturing facility with a population size of 6 participants. The conceptual framework for this study was built upon generational theory and cohort group theory. The data were collected through face-to-face semistructured interviews, company documents, and a reflexive journal. …
The Correlation Of Leader Traits And Learning Organizational Culture,
2016
Walden University
The Correlation Of Leader Traits And Learning Organizational Culture, Mark Reginald Porter
Walden Dissertations and Doctoral Studies
Many researchers in numerous studies have focused on leadership style and organizational cultures, but there is an absence of research regarding leader personality traits and productive work cultures in Alberta's oil and gas industry. The purpose of this correlational study was to assess the relationship between leader traits and preestablished learning organization culture benchmarks within Alberta's oil and gas industry. Learning organization culture is an extension of Senge's learning organization theory. Simple random sampling was used to attain a population comprised of 52 employees in Alberta's oil and gas industry who were accountable to an organizational supervisor. Data were collected …
