Tourism Commons^™

Portuguese Tourist Guides And The Digital Age, Ilidia Carvalho

International Journal of Tour Guiding Research

The experts of tourist information, namely, the tourist guides, are a highly qualified professional class and in continuous training. Many of these professionals seem to have certain limitations in terms of using new technologies, since many of those, working today, were not born in the digital age. They have been obliged to accept these technologies and sometimes tend to look at these new ways of communicating in a sceptical way, mainly because they do not properly know how to use them. These professionals are constantly facing the need to learn how to use these new tools, which have become essential …