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Full-Text Articles in Tourism
Burnout And Perceived Organisational Support Among Frontline Hospitality Employees, Gabrielle Walters, Michael Raybould
Burnout And Perceived Organisational Support Among Frontline Hospitality Employees, Gabrielle Walters, Michael Raybould
Michael Raybould
This article describes research designed to investigate the relationship between burnout and perceived organisational support (POS) among front-line hospitality employees. Three hundred front-line employees of a multisite hospitality firm were surveyed using an instrument comprising the general survey version of the Maslach Burnout Inventory and the 17-item version of the Survey of Perceived Organisational Support (POS). Significant relationships were found between POS and each of the three burnout dimensions of exhaustion, cynicism and personal efficacy. The findings of this study contribute to the existing academic literature and provide hospitality managers with a better understanding of the factors that contribute to …
Dark Tourism: The Ethics Of Exploiting Tragedy, Philip R. Stone
Dark Tourism: The Ethics Of Exploiting Tragedy, Philip R. Stone
Dr Philip Stone
Review: Kz – A Feature Length Film Documentary By Rex Bloomstein, Philip Stone Dr
Review: Kz – A Feature Length Film Documentary By Rex Bloomstein, Philip Stone Dr
Dr Philip Stone
Review of the television documentary "KZ" by Rex Bloomstein. Published by The Dark Tourism Forum and available at www.dark-tourism.org.uk