Quantitative, Qualitative, Comparative, and Historical Methodologies Commons^™

The Effects Of Respondent And Question Characteristics On Respondent Answering Behaviors In Telephone Interviews, Kristen Olson, Jolene Smyth, Amanda Ganshert

Department of Sociology: Faculty Publications

In a standardized telephone interview, respondents ideally are able to provide an answer that easily fits the response task. Deviations from this ideal question answering behavior are behavioral manifestations of breakdowns in the cognitive response process and partially reveal mechanisms underlying measurement error, but little is known about what question characteristics or types of respondents are associated with what types of deviations. Evaluations of question problems tend to look at one question characteristic at a time; yet questions are comprised of multiple characteristics, some of which are easier to experimentally manipulate (e.g., presence of a definition) than others (e.g., attitude …