Community-Based Research Commons^™

The Effectiveness Of A Family Service Center As Evaluated By The Clients Served, Sue T. Burnett

Graduate Theses

The purpose of this study was to determine the effectiveness of a small family counseling center as evaluated by the clients themselves. A questionnaire, designed and used by the National Family Service Association of America in 1970, was utilized as the measure for evaluation. A total of 46 clients comprised the sample group representing 25% of the population receiving questionnaires. Descriptive case data were collected and analyzed on the total population and compared to the sample. Results showed a marked deficiency in the number of minority and low-income groups both in requesting services and responding to the questionnaire. Agency services …