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Civic and Community Engagement Commons

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Full-Text Articles in Civic and Community Engagement

Project Silverlight: Community Based And Participant-Led Initiatives To Increase Civic Engagement Among Older Adults, Paulin T. Straughan, William Tov, Wensi Lim, Rachel Ngu, Yan Er Tan, Mindy Eiko Tadai Dec 2023

Project Silverlight: Community Based And Participant-Led Initiatives To Increase Civic Engagement Among Older Adults, Paulin T. Straughan, William Tov, Wensi Lim, Rachel Ngu, Yan Er Tan, Mindy Eiko Tadai

ROSA Research Briefs

Project Silverlight was a year-long project aimed at redefining social engagement and participation of older adults in the community. In this report, we share our findings from the project and key recommendations to community partners who are looking to adopt a similar model of participant-led programs. Our study found that by engaging student volunteers as a key partner in this initiative, participants showed a significant improvement in their perceptions of youth, and that participants derived a great sense of satisfaction from being involved in the curation of their activities.


Transforming The Volunteer Experience In The Social Service Sector, Dalvin Sidhu, Weng Lin Ng, Thilanga Dilum Wewalaarachchi May 2023

Transforming The Volunteer Experience In The Social Service Sector, Dalvin Sidhu, Weng Lin Ng, Thilanga Dilum Wewalaarachchi

Lien Centre for Social Innovation: Research

Transforming the Volunteer Experience in the Social Service Sector is the first analysis report of its kind that focuses on investigating and enhancing volunteerism in Singapore. Through the perspectives of volunteers and volunteer managers via surveys and in-depth interviews, this report reveals a framework depicting five key features that contribute towards a quality volunteering experience. The study also makes recommendations on the actionable steps and strategies that Social Service Agencies can adopt to engage their volunteers more strategically, so that they can play a more significant role in delivering enhanced quality services to service users.


Why Citizens Engage In Co-Production: A Theoretical Framework And Experimental Evidence, Seulki Lee, Chongmin Na Jan 2023

Why Citizens Engage In Co-Production: A Theoretical Framework And Experimental Evidence, Seulki Lee, Chongmin Na

Research Collection School of Social Sciences

Co-production has been embraced as a robust strategy to improve service quality and create public value. Despite growing interest in citizens’ motivations to engage in co-production, there remain some major gaps in the literature. This study proposes a theoretical framework of factors that influence co-production and offers experimental evidence as to the effects of those factors from an online survey experiment with a sample of 1,297 Koreans. The findings show that public service motivation, driven by normative motivations, is associated with greater willingness to co-produce. We find little effect of monetary or non-monetary rewards, input legitimacy, or individual characteristics such …