Social Work Commons^™

Introduction To Workforce Analytics, Quality Improvement Center For Workforce Development

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The Quality Improvement Center for Workforce Development created the Child Welfare Workforce Analytics Institute (the Institute). The goals of the Institute are to: 1. inspire and motivate child welfare leaders and human resources (HR) staff to work together to use data analytics to address child welfare workforce challenges, 2. provide opportunities for initiating and strengthening connections between child welfare and HR leaders, 3. build awareness, knowledge, and/or understanding around data analytics, and 4. support agencies to initiate plans to use HR data to address child welfare workforce challenges. This blog post provides an overview of workforce analytics as presented to …

Learning From Workforce Studies That Cut Across Social Services, Quality Improvement Center For Workforce Development

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Sometimes researchers, administrators and practitioners miss studies that cut across social service fields but that include child welfare workers in their samples. For example, a Canadian study by Graham, Shier, & Nicholas (2016), Workplace Congruence and Occupational Outcomes Among Social Services Workers, has relevant implications for the child welfare field. This study found that when a job setting matches an employee’s expectations regarding workload, autonomy, the working environment, and the values of the organization, there is likely to be a lower intention to leave the job and greater life satisfaction. This finding implies it is important to help new child …

Turning Everyday Activities Into Play: Building Relationships And Fostering Connections For Adopted And Foster Children, Marissa E. Siu, Becki Cohill, Susan Macdermott

Summer 2020 Virtual OTD Capstone Symposium

Turning Everyday Activities into Play is a program that was created for foster children, adopted children, and individuals who work with this population in the community. This program uses everyday activities to foster the connection between children and adults. The goal of this program is to use the power of play to support regulation and build stronger bonds and relationships by turning everyday activities into play.

Accountability In A Virtual Work Environment, Quality Improvement Center For Workforce Development

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With the advent of the COVID-19 pandemic, many child welfare supervisors suddenly were managing a virtual team with little or no preparation. Maintaining accountability when staff telework (i.e., work from home) poses challenges in defining and measuring productivity. These challenges can feel different from managing performance in an office environment. Supervisors needed to navigate between emphasizing process (how the work is done) and the achievement of specific outcomes (what gets done). Some agencies may require daily activity logs to help supervisors manage their team, which emphasizes process. An over emphasis on process can lead to workers feeling micro-managed. Keeping track …

What Are Best Practices For Conducting Hiring Interviews?, Quality Improvement Center For Workforce Development

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When it comes to conducting hiring interviews, many managers rely more on their gut instincts regarding what questions to ask and how to evaluate candidates’ responses in order to decide who to hire. Given the importance of hiring for achieving agency outcomes, it makes sense to invest time and attention into planning how to conduct your interviews. The QIC-WD reviewed the research on hiring interviews and found evidence of a number of factors that can improve the effectiveness of your interview practice. • Plan ahead. As with many things in life, advance preparation will yield the best results when you …

Application Of Self-Efficacy Training In Group Aural Rehabilitation: An Interprofessional Collaborative Model, Stephen D. Roberts, Nancy A. Delich

JADARA

Few studies have explored self-efficacy training with persons with hearing loss (PHLs), yet alone with their communication partners (CPs). The purpose of this mixed-method study was to examine the impact of self-efficacy training as a framework for an Interprofessional Psychosocial Group Aural Rehabilitation (IPGAR) workshop with PHLs and their CPs. Four PHLs and their four CPs consented to participate in the IPGAR workshop that employed interventions including short lectures, psychosocial exercises, communication strategies training, speech perception training, adaptive/stress reduction exercises, and group discussions relevant to mutually established shared goals for each couple. The participants reported improved communication abilities in the …

Reducing Stereotype Threat In The Classroom, Todd K. Platts, Kim Hoosier

Inquiry: The Journal of the Virginia Community Colleges

This brief pedagogical essay, focusing on social science classrooms, provides fellow instructors with practical strategies and advice in reducing the presence of stereotype threat in their classrooms. Techniques of task reframing, practices of positive affirmation, the providing of constructive criticism, the incorporation of marginalized groups into course content, and suggestions for meeting stereotype threat head-on are discussed as are some strategies students can adopt themselves. While the methods of stereotype threat reduction addressed in this essay can help curtail some of the negative impacts of racism’s micro-level forces, stereotype threat must also be considered a structural problem that requires structural …

School Psychologists And School Counselors’ Perceptions Of Preparation Received For The Provision Of School-Based Mental Health Services, Sherika Mckenzie

Education (PhD) Dissertations

School psychologists and school counselors are increasingly playing an essential role in the provision of school-based mental health services (SBMHS). This is especially true in California. Unfortunately, there are a few studies that have examined how California school psychologists and school counselors perceive their training to provide SBMHS, how they perceive their role in providing these services, and what they regard as their needs for professional development. The purpose of this study is to determine the extent to which California school psychologists and school counselors believe that their formal pre-service education and later in-service professional experiences have prepared them to …

On Exiting From Commercial Sexual Exploitation: Insights From Sex Trade Experienced Persons, Andrea Heinz

Dignity: A Journal of Analysis of Exploitation and Violence

As a woman who exited after seven years in licensed commercial sexual exploitation in Canada, I share my reflections on my experience, which led to the development of the Insights from Sex Trade Experienced Persons (InSTEP) Model. The model was constructed based on interviews with “service providers” in the sex trade. Twelve exited women share their experiences inclusively. InSTEP is geared toward a population of quasi-autonomous providers who have alternate economic options. Three levels are introduced in the InSTEP model to describe the continuum of agency among service providers; Level 1: trafficked/controlled; Level 2: quasi-autonomous; Level 3: autonomous. The InSTEP …

Fifth Year Persisters: High School, College, And Early Career Outcomes For Persisting Non-Graduates, Mathew C. Uretsky, Angela K. Henneberger

School of Social Work Faculty Publications and Presentations

There is limited extant knowledge regarding academic and workforce experiences of students who remain engaged in high school, but do not graduate in the traditional four years. The current study used Multilevel modeling and descriptive statistics with statewide linked longitudinal administrative data (N = 2917) to (1) examine the student- and school-level factors related to earning a diploma during the fifth year of high school and (2) describe proximate academic and career outcomes for non-graduates and fifth year graduates. Multiple student-level factors were associated with increased likelihood of earning a diploma in the fifth year (e.g. special education eligibility, passing …

Does Your Agency Embrace Evidence -Based Management Practices?, Quality Improvement Center For Workforce Development

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Child welfare agencies are encouraged to use evidencebased practices in all aspects of their work to try to improve outcomes for children and families. The child welfare field has made improvements in using data, research, and evaluation to inform practice and decision-making, but still has a ways to go. The primary goal of the Quality Improvement Center for Workforce Development (QIC-WD) is to build the evidence base regarding strategies to strengthen the child welfare workforce. One means of practicing evidence-based management for improving workforce outcomes is using workforce analytics. As part of the Child Welfare Workforce Analytics Institute, the QIC-WD …

Louisiana Progress Update- Redesigning The Child Welfare Worker Position, Quality Improvement Center For Workforce Development

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When there is a high workload, there is often a lot of turnover and when there is a lot of turnover the remaining workforce has an even greater workload. The Louisiana Department of Children and Family Services (DCFS) was all too familiar with this negative cycle and the impact it was having on its child welfare workforce. When DCFS became a Quality Improvement Center for Workforce Development (QIC-WD) site, they were ready to make a significant change to their workforce operations. After a thorough needs assessment, DCFS decided to work with the QIC-WD on a job redesign project to strengthen …

Informal Learning Behaviors, Megan Paul, Robert Blagg

Umbrella Summaries

What are informal learning behaviors?

Informal learning behaviors (ILBs) are self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments (Cerasoli, Alliger, Donsbach, Mathieu, Tannenbaum, & Orvis, 2017). Informal learning is distinct from learning that is externally imposed or required, involves structured content or processes, or occurs accidentally (Cerasoli et al., 2017). It is the day-to-day, on-the-job learning that occurs in the workplace. ILBs include things like observing, asking questions, seeking information, and practicing (Cerasoli et al., 2017). A highly related behavior is seeking feedback, which is sometimes described as a form of informal learning but has …

Promote Healing And Restore Lives: Clinicians’ Reflections On Their Experiences In Working With Survivors Of Trafficking, Brittany Burch

McNair Scholars Research

Humans are shaped by their personal beliefs, values, and individual philosophies of life. Personal ideologies of humanitarian aid can root a deep desire to provide help and assistance to the vulnerable within our community. This desire often manifests itself specifically in clinicians seeking to provide healing, hope, and restoration in the lives of women and men. (Thullesen, 2019). Human trafficking is a prominent human rights and social justice issue that is embedded within our society. This study focused on clinicians’ experiences and perspectives in working with victims of human trafficking.

The data was collected through interviews of clinicians working directly …

Virginia Progress Update - The Timely Implementation Of A Technology Solution, Quality Improvement Center For Workforce Development

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The pandemic is pushing the U.S. workforce to adapt and seek mobile solutions to carry out key tasks. Virginia’s child welfare workforce strengthening effort, supported by the Quality Improvement Center for Workforce Development (QIC-WD), includes a transcription service and a mobile solution (an application or app) on iPads to help the workforce manage their administrative and family engagement tasks out of the office. The effort began in 2017 but demand has been heightened by the pandemic. This post summarizes what the Virginia Department of Social Services (VDSS) has accomplished and learned as they roll out new technology to thousands of …

Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul

Umbrella Summaries

What are workplace supports for LGBT employees?

Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …

Perspectives From A Prevention Team, Jaqueta Taylor, Rynika Polk, Jackie Gooch

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Louisiana’s redesign includes the creation of prevention teams. The prevention teams include one supervisor, three child protective services (CPS) workers, two family services (FS) workers, and one child welfare team specialist. Over the course of the past year each team was established, trained, and worked together to build a cohesive unit. Team members expressed a mix of excitement and concern about their new roles. The redesign meant the supervisor was managing new team members, workers were delegating tasks they were previously responsible for, and team specialists were new to the team and had to establish trust with their coworkers. The …

My Experience With Cfs Strong, Lana Sayre

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I am a child and family services specialist supervisor with the Nebraska Department of Health and Human Services. A few years ago, I volunteered to take over for another member of the workforce retention team that was working with the QIC-WD to develop/select an intervention that Nebraska could implement to reduce employee turnover among child and family services specialists (CFSS), our frontline worker position. Employee retention is a constant, ongoing challenge. Our work is challenging and very stressful. You have to be an expert in child safety and have a broad understanding of all of the issues which affect the …

Presenteeism, Megan Paul

Umbrella Summaries

What is presenteeism?

Presenteeism is not simply a matter of attending, or being physically present, at work. Rather, it refers to going to work while ill and, in some cases, also includes the concept of lost productivity as a result (Johns, 2010; McGregor, Sharma, Magee, Caputi, & Iverson, 2017). Unlike absenteeism, which can be measured through personnel records, presenteeism is measured by employee self-report via surveys or interviews. For the more limited definition (going to work ill), employees are asked whether or how often in the past they showed up to work when they were sick and should have taken …

Grit, Maggie Thompson, Megan Paul

Umbrella Summaries

What is grit?

Grit is a personality trait that is defined as “perseverance and passion for long-term goals” (Duckworth, Peterson, Matthews, & Kelly, 2007, p. 1087) and as “… not just resilience in the face of failure, but also having deep commitments that you remain loyal to over many years” (Perkins-Gough, 2013, p. 14). It has been conceptualized as a higher-order trait comprised of two lower order facets: perseverance of effort (the tendency to work hard even in the face of setbacks) and consistency of interest (the tendency to not frequently change goals and interests). The two primary self-report measures …

Is There A Relationship Between The Number Of Female Students Who Were Cyberbullied And The Number Of Female Students Who Seriously Considered Attempting Suicide?, Wayne L. Davis

Lincoln Memorial University Journal of Humanities and Social Sciences

In the United States, cyberbullying has become a major public health concern. Indeed, many people who are victims of cyberbullying consider harming themselves. Because criminal justice practitioners are concerned with public safety, this is an area worthy of study. The general purpose of this study is to investigate whether there is a correlation between the percentage of female students who were electronically bullied and the percentage of female students who seriously considered suicide. Data were collected in 2011, 2013, 2015, and 2017 using a three-stage cluster sample design, which produced a nationally representative sample of students in grades 9–12 who …

Diversity Training, Megan Paul

Umbrella Summaries

What is diversity training?

Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1,228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training.

The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016):

► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …

Book Review: Playing Practices In School-Age Childcare By Eva Kane, Gillian Vickers

International Journal of Playwork Practice

No abstract provided.

What We Know About Pandemics And The Stress They Cause, Anita Barbee

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Pandemics are not new, but they significantly impact how we work, socialize, and manage our health. This can be especially difficult for those in the helping professions for whom face-to-face contact and travel are part of their daily routine. This blog post explains what a pandemic is and the stress that it causes. What is a Pandemic? When the spread of a disease escalates, it can become a pandemic, affecting a wide geographical area and a significant portion of the population. Pandemics are marked by uncertainty, confusion, and a sense of urgency which may be exacerbated by the inundation of …

Managing Stress While Working From Home During The Pandemic: Strategies For Self-Care, Andrew Winters

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Stress is often driven by feeling a lack of control over things you once had control over. This lack of control can create feelings of anxiety, depression, and even anger. This blog post highlights some elements of self-care that can help you stay present and regain a sense of control where you can. Manage your newsfeed How much information are you consuming about the pandemic? Too much news can add to your stress. Try to minimize your consumption of news about the outbreak to once a day, preferably in print format (e.g. magazines, newspapers) and limit your exposure to media …

Mindfulness, Megan Paul

Umbrella Summaries

What is mindfulness?

Mindfulness is described as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally” (Kabat-Zinn, 1994, p. 22). Instead of being on autopilot and reacting in reflexive and mindless ways, perhaps with a focus on the past or the future, it is about being fully aware of and present in the moments of our lives. The nonjudgmental aspect is about not leaping to “likes and dislikes, opinions and prejudices, projections and expectations” (Kabat-Zinn, 1994, p. 23) and instead observing without evaluating. Mindfulness is considered both a trait and a state. Trait mindfulness refers …

Is There A Difference Between Democrat And Republican States In The Number Of Female Students Who Experienced Cyberbullying?, Wayne Davis

Lincoln Memorial University Journal of Humanities and Social Sciences

In the United States, cyberbullying has become a major public health concern. Because there is a difference between the Democrat Party and the Republican Party on their philosophies involving laws and government interventions related to the control of electronic communications, it is important to know if there is a difference between political partisanship and cyberbullying. Data were collected in 2011, 2013, 2015, and 2017 using a three-stage cluster sample design, which produced a nationally representative sample of students in grades 9–12 who attended public and private schools. Initially, this study employed Poisson regression, which is a parametric statistic, in an …

Employment Interviews, Megan Paul

Umbrella Summaries

What are employment interviews?

Employment interviews are defined as “a personally interactive process of one or more people asking questions orally to another person and evaluating the answers for the purpose of determining the qualifications of that person in order to make employment decisions” (Levashina, Hartwell, Morgeson, & Campion, 2014, p. 243). Interviews are often loosely described as being either structured or unstructured, varying in the extent to which interviewers have freedom and flexibility in carrying out the interview (Huffcutt & Arthur, 1994). Within this broad dichotomy, there are many structural aspects on which interviews can differ (Campion, Palmer, & …

My Experience With Resilience Alliance In Ohio, Heather Murphy

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I am a caseworker at Summit County Children Services. I have been doing this work for 12 years and am currently part of the Family Preservation Unit. Our intent is to work with families on a voluntary, short-term, intensive basis. Our main goal is to ensure child safety while providing the family with services that can improve stability and enhance their overall functioning. My unit was developed in May 2018 to work with families on a voluntarily basis. Family Preservation consists of seven direct staff workers and one supervisor. Our unit is very supportive of one another and relies on …

Cross-National Associations Among Cyberbullying Victimization, Self-Esteem, And Internet Addiction: Direct And Indirect Effects Of Alexithymia, Sebastian Wachs, Alexander T. Vazsonyi, Michelle F. Wright, Gabriela Ksinan Jiskrova

Family Sciences Faculty Publications

The relationship among cyberbullying victimization, lower self-esteem, and internet addiction has been well-established. Yet, little research exists that explains the nature of these associations, and no previous work has considered the inability to identify or describe one’s emotions, namely, alexithymia, as a potential mediator of these links. The present study sought to investigate the indirect effects of cyberbullying victimization on self-esteem and internet addiction, mediated by alexithymia. The sample consisted of 1,442 participants between 12 and 17 years (M_age = 14.17, SD = 1.38, 51.5% male) from Germany, the Netherlands, and the United States. Results showed a direct …