Open Access. Powered by Scholars. Published by Universities.®
Science and Technology Policy Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 4 of 4
Full-Text Articles in Science and Technology Policy
What Are The Thirty Most Populous Cities In California Doing To Regulate Unmanned Aircraft Systems?, Heather Heinbaugh
What Are The Thirty Most Populous Cities In California Doing To Regulate Unmanned Aircraft Systems?, Heather Heinbaugh
Master's Projects
This report presented and analyzed a list of local legislation to address the question, “what regulations do the thirty most populous cities in California have in place to manage the usage of drones?” It can serve as a guidance document for local agency administrators seeking to develop regulations for drone operations.
Us China Trade Dispute Over Intellectual Property, Mozi Luo
Us China Trade Dispute Over Intellectual Property, Mozi Luo
Master's Projects
How have Section 301 investigations impacted trade relations between China and the U.S. in clean energy area, and between Japan and the U.S. in semiconductor and auto part areas, and does the impact provide a guide for the possible outcome of the upcoming Section 301 investigation of China?
After President Donald Trump’s memorandum on August 14, 2017 stating that China’s behavior regarding intellectual property rights (IPR) and the high technology industries adversely influences the U.S. economy, the United States Trade Representative (USTR) declared the initiation of a section 301 investigation of China on the topic of technology transfer and intellectual …
How Public Transit Agencies Maintain Regulatory Compliance While Using Transportation Network Companies, Aaron Vogel
How Public Transit Agencies Maintain Regulatory Compliance While Using Transportation Network Companies, Aaron Vogel
Master's Projects
The recent rise of Transportation Network Companies (TNC) has prompted some public transit agencies to collaborate with them to enhance their mobility options. Agencies around the country in cities like Pinellas Park, Fla., Boston, Mass., Dallas, TX and Livermore, Calif. are using TNCs as a part of their service delivery model to offer paratransit services, first and last mile solutions and general transit. This research focuses on the following questions:
- How do public transit agencies adhere to regulatory requirements when implementing TNCs into their service plan?
- Have agencies been challenged by any state or federal regulatory agencies on non-compliance by …
Smarter Crm From A Customer Service Perspective: A Process Evaluation On The City Of San José'S My San Jose Smartphone Application For City Services, Roxanna Moradi
Master's Projects
This research paper provides background on the City of San José’s smart phone application history and reviews other similar municipal smart phone applications. It also analyzes current literature on implementations of non-emergency service communications and service requests (311). Primarily, this research paper investigates whether the functioning of the My San Jose smartphone application and website platforms are meeting the intended goal of improving the customer experience for city services.
This paper analyzes My San Jose raw service request data to review performance. In addition, this paper analyzes qualitative information gathered from semi-structured interviews of City of San José employees to …