Public Policy Commons^™

12-Year Report Of The Massachusetts Community Mediation Center Grant Program (Fiscal Years 2013 – 2024), Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report examines the development, performance, and impact of the Massachusetts Community Mediation Center Grant Program during its first 12 years, covering fiscal years 2013 through 2024. Established under Massachusetts General Laws Chapter 75, Section 47, the Grant Program provides operational and programmatic funding to qualified community mediation centers offering free or low-cost dispute resolution services through trained community volunteers. The Massachusetts Office of Public Collaboration at the University of Massachusetts Boston administers and evaluates the program.

Over the period examined, the Commonwealth’s annual appropriation increased from $650,000 in FY2013 to approximately $3.2 million in FY2024. This investment stabilized community …

Massachusetts Community Mediation Center (Cmc) Grant Program: Fiscal Year 2025 Evaluation Report, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

The CMC Grant Program remains a vital statewide investment in equitable access to justice and community well-being in Massachusetts. In FY2025, the Commonwealth allocated $3,100,202 to the Program, with $2,376,002 awarded directly to 12 community mediation Centers for operational support, technical assistance, and participation in statewide initiatives. These funds continued to serve as the financial foundation of the community mediation system, accounting for half of Centers’ collective revenue and enabling them to leverage an additional $2,435,797 from private, municipal, state, and federal partners—demonstrating strong public return on state appropriations. Despite a funding reduction in FY2025, the Program generated …

The Critical Definitions For Measuring Homelessness: Implication For Homeless Policy Formulation From Developed Countries To Thailand, Surasak Wongsa

Journal of Demography

Homelessness phenomenon is facing in countries. In the past, the definition of homelessness was based on a materialistic mindset or the principle of objectivity, which viewed problems as tangible and visible objects. Looking at social problems based on objectivity leads to a definition of homelessness that includes only those who are sleeping on the streets and people living in government shelters by identifying the causal factors of homelessness at the individual level, especially mental illness, crime, and drug use. Defining homelessness objectively also involves counting methods that measure the characteristics of homelessness using street counts from the locations where homeless …

Addressing Emergency Situations Among The Unhoused In Paterson, Nj, Fanny Lauby

Department of Political Science and Law Faculty Scholarship and Creative Works

Earlier this year, the Paterson City Council proposed an ordinance to criminalize homelessness. Many residents were unhappy with the proposed ordinance, feeling that it was unjust to treat the homeless in Paterson that way, and that it wouldn’t effectively address the root causes. The ordinance was withdrawn, but homelessness in Paterson still needs to be addressed. This paper proposes alternate solutions to homelessness; through increasing shelter capacity, affordable housing, modifying the ordinance, increasing in voluntary commitment, measures, and alternatives to involuntary commitment.

A Tent Census: How Counting Tents Informs An Understanding Of Unsheltered Homelessness In Seattle, Karen A. Snedker, Jennifer Mckinney, Charles C. Lanfear

Sociology Faculty Articles and Research

Tents are a familiar sight across many U.S. cities, especially West Coast cities. In Seattle, given the high visibility of tents, public perceptions of a widespread problem, the uncertainty surrounding the city’s number of tents, and national data showing a rise in unsheltered homelessness, the authors decided to count tents. They conducted a tent census to obtain a full count of the number of tents in the city of Seattle as well as two resamples of highly populated areas of tents. In the tent census, and in the two resamples, the authors find support for three general expectations: the census …

Californians’ Perceptions Of The Causes Of Homelessness And Potential Policy Solutions, Sophie G. Srivastava, Benjamin D. Rosenberg, Vincent Berardi

Psychology Faculty Articles and Research

Introduction

This study examines whether residents’ perceptions of the causes of homelessness and preferred policy solutions are associated with homeless-related behaviors and opinions, and whether such perceptions are attributed to internal or external factors.

Methods

California residents (N = 371) completed a survey and an exploratory factor analysis was conducted, which identified subscales of the perceived causes, preferred policy solutions, opinions, and behaviors. We used MANCOVA to examine which sociodemographic characteristics were associated with each subscale, and multiple regressions to assess relationships among subscales.

Results

As predicted by attribution theory, internal causes (e.g. lack of ambition) were positively associated …

Increasing Housing Stability Through State-Funded Community Mediation, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

The Massachusetts Housing Mediation Program (HMP), administered by the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston (UMass Boston), remains a critical resource for addressing housing instability and homelessness across the Commonwealth. By offering free mediation services to tenants and landlords/property managers at every stage of a housing dispute, the program plays a pivotal role in fostering housing stability.

Established in FY2021 as part of the Eviction Diversion Initiative (EDI) to mitigate housing crises during the COVID-19 pandemic and coordinated through the Executive Office of Housing and Livable Communities (EOHLC), the HMP has continued …

Massachusetts Community Mediation Center Grant Program Fiscal Year 2024 Report And Evaluation, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

In FY2024, the Commonwealth allocated $3,213,465 to the CMC Grant Program, supplemented by $149,674 carried over from FY2023, for a total of $3,363,139. Of the total funding, $2,542,100 (76%) was awarded to Centers in grants and technical assistance, with Centers leveraging these funds to secure an additional $2,199,813 from private foundations and other state, local, and federal sponsors. These grants supported Centers’ participation in CMC Grant Program related statewide programs, including the Housing Mediation Program (HMP), Reentry Mediation Program (ReMAp), Youth Conflict Resolution and Restorative Practices Program (Youth Program), and DEI organizational capacity-building initiatives. These grants bolstered staffing infrastructure, enabling …

The Causes And Impact Of Evictions In Southern Nevada, Mohit Pande

Student Research

As the Southern Nevada region continues to quickly grow, evictions have become a structural feature of the region’s rental market. The region has one of the highest eviction filing rates in the country and this trend has continued to increase in the wake of the Covid-19 pandemic. This paper examines the availability of market-rate affordable housing and the expansion of subsidized affordable housing to understand how the local housing conditions contribute to the number of evictions in Southern Nevada. Additionally, the paper studies local legal processes, such as the summary eviction system and habitability procedures, to understand the relationship between …

Project Turnkey Evaluation, Anna Rockhill, Sarah Mercurio, Franklin Holcomb Spurbeck

Homelessness Research & Action Collaborative Publications and Presentations

In 2020-2021 Oregon legislators approved $74.7 million to assist communities to purchase local motels and convert them into emergency shelters. The goal was to help keep people safe during COVID and to address the need for housing for victims of the wildfires in light of the deficit of appropriate shelter resources facing the state. A total of 19 projects received funding, and by 2023 all of the projects were providing services to people experiencing homelessness. Combined, this resulted in 865 new units of emergency shelter-- a 20% increase in the state’s supply. According to an analysis done by Oregon Community …

Technology And Homelessness: How Website Design And Blockchain Technology Could Impact The Unhoused, Casey Pratt

Undergraduate Theses, Capstones, and Recitals

Although technology could be used to combat inequality, it is instead increasing it. This paper discusses how the unhoused population suffers at the hand of technological inequality despite being relatively offline. It presents theories on how this would change if we reapproached how technology is used to assist the unhoused. It suggests implementing blockchain as a resource as well as modifying the websites built to assist in accessing benefits. Employees at shelters are interviewed for this paper about their experiences with using digital resources to rehouse and restabilize the vulnerable. They are asked how the sites can be improved for …

How Much Does It Cost To Operate Tiny Home Villages For People Experiencing Homelessness, Celeste Benitez, Cooper Conway, Declan Maddern

School of Public Policy Capstones

Los Angeles is in a homelessness crisis. Millions of dollars are poured into preventing its causes and curtailing the increased medical costs and crime rates that stem from it. The solutions vary, but one new solution in the form of tiny home villages hopes to provide a cheap and effective way to get people experiencing homelessness off the streets.

In 2021, Los Angeles began opening tiny home villages, also referred to as cabin communities, for unhoused people during the COVID-19 pandemic. There are currently 11 tiny home villages in Los Angeles, operated in a joint effort between the government and …

Barriers To Escape: How Homelessness And Drug Addiction Prevent Women From Escaping Sex Trafficking And Commercial Sex, Laura J. Lederer, Mckamie J. Chandler, Stanley Stinson

Dignity: A Journal of Analysis of Exploitation and Violence

Victims of sex trafficking and women purportedly involved in prostitution voluntarily face a complex web of interconnected challenges when attempting to escape their current circumstances. By analyzing the shared and distinct challenges faced by these women, the paper aims to inform policymakers and service providers, offering recommendations to empower women seeking to escape exploitation through multidisciplinary and interconnected networks of providers. This study surveyed 74 women in Detroit, Michigan, using nonprobability convenience sampling over a 10-month period in 2020. It compared three groups of women who self-reported as victims of sex trafficking, women who voluntarily engaged in some form of …

Racialization, Individualism, And Denial: How The American And Australian Dreams Uphold The Homelessness And Poverty Crises Of Today, Emily Rose Andrews

Social Sciences

Inspired by my lived experience of immersion in the Tenderloin neighborhood of San Francisco, California, for two weeks; studying abroad in Adelaide, South Australia, for two months; and my current internship at the Department of Social Services in San Luis Obispo, California, I plan on formulating a research paper on the topic of homelessness for my senior project. Specifically, through an extensive literature review and analysis, I will investigate: How does the culture of poverty ideology influence public opinions and policy responses to homelessness in the United States and Australia? To answer this question, I will first introduce the concept …

Increasing Housing Stability Through State-Funded Community Mediation Delivered By The Massachusetts Housing Mediation Program (Hmp) Fy2023 Evaluation Report, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

The Massachusetts Housing Mediation Program (HMP) is a comprehensive statewide program that provides free housing mediation services as a tool to increase housing stability with the intention of preventing homelessness created by landlord-tenant disputes. It is administered by the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston and deploys the community mediation system infrastructure with 11 Community Mediation Centers (Centers) participating and serving all 14 counties of the Commonwealth to provide free conflict resolution services for tenants and landlords/property managers with housing disputes at any stage, from the earliest point a problem occurs, up to, and …

Community Integration Experiences Of Formerly Homeless Persons With Serious Mental Illness (Smi) Housed In Washington Dc Using The Housing First Model, Gwendolyn Harter

West Chester University Doctoral Projects

Two interventions which have been successful in housing and maintaining housing for individuals who have serious mental illness and are classified as chronically homeless are the Housing First Model and community integration. Currently existing models of community integration were created using dated information and definitions, created from a medical model and not a social framework. Therefore, this dissertation used a phenomenological approach to define community and whether, by that definition, the participants feel integrated into the community. This included the interviewees’ experiences with Pathways to Housing DC and transitioning from homeless to housings and the Housing First Model.

Outcomes from …

The Impact Of The Deinstitutionalization Policies On Homelessness, Henrique Krigner

Helm's School of Government Conference - 2021-2024

Homelessness is a growing issue in America. In 2019 there were 567,715 homeless individuals in the United States, distributed in emergency shelters (63%) or residing unsheltered on streets (27%). In 2021, even though specialists argue that the Covid-19 restrictions greatly harmed an accurate counting, the total number of unsheltered homeless in America increased in 20%. Such increase became a central discussion not only to regular citizens and neighborhood associations, but it also became a great concern within the federal government which has been appropriating billions of dollars each year to “end homeless”.

Specialists point out that the growth of the …

A Public Policy Approach To Life After Service For U.S. Military Veterans: Mental Health, Homelessness, And Reintegration, Eric D. Button

Graduate Theses and Dissertations

This dissertation, through a public policy lens, examines life after U.S. military service as it relates to reintegration, the ability of state-level veteran-specific mental health programs to address veterans’ mental health challenges, and states’ ability to address veteran homelessness. First, I use 2019 Centers for Disease Control and Prevention (CDC) Behavioral Risk Factors Surveillance Survey data, along with various measures of state-level characteristics, to examine the influence of relevant state-level policies on veterans’ mental health outcomes. Based on multi-level modeling results, findings suggest that the presence of at least one state-level veteran specific mental health program may be a mitigating …

Increasing Housing Stability Through State-Funded Community Mediation Delivered By The Massachusetts Housing Mediation Program (Hmp) In Fy2022, Madhawa Palihapitiya, David Sulewski, Karina Zeferino, Jarling Ho

Massachusetts Office of Public Collaboration Publications

This report presents findings and recommendations from an evaluation of the Massachusetts Housing Mediation Program (HMP) administered by the MA Office of Public Collaboration (MOPC) at the University of Massachusetts Boston in partnership with 11 Community Mediation Centers (Centers). The program is funded by the Commonwealth of Massachusetts and implemented in partnership with the Department of Housing and Community Development (DHCD). The program was initially part of the Governor’s Eviction Diversion Initiative (EDI), which ended in the latter half of FY2022 and is continuing as an intervention to support housing stability. The evaluation was conducted by MOPC’s research unit comprised …

A Program Evaluation Of The Project Roomkey In Santa Clara, San Francisco, And Alameda Counties, Louella Sevegan

Master's Projects

During the early months of 2020, the rapid spread of SARS-CoV-2 (COVID-19) had a significant impact on the homeless population. The U.S. Department of Housing and Urban Development, Office of Community Planning and Development defines a homeless person as someone who "lacks a fixed, regular, and adequate nighttime residence" (Henry, et al., 2020, page 2). According to a report conducted by Culhane et al. (2020), the homeless population has a higher chance of being infected by COVID-19 than the general population. Issues such as inadequate access to sanitation or proper hygiene, and the inability to isolate, especially in a congregate …

A Quantitative Examination Of The Influence Of Social And Structural Communication Variables On The Social Connectedness Of People Experiencing Homelessness, Shawn Michael Evans

Graduate Theses and Dissertations

This thesis examined the influence of social and structural communication variables on the perceived social connectedness of people experiencing homelessness in the Northwest Arkansas (NWA) and Joplin, Missouri areas. This study employed the ecological perspective of communication infrastructure theory (CIT; Ball-Rokeach et al., 2001) and a communication perspective which envisions communicative interaction as constitutive of social experience. Using survey data from 166 participants, this study examined 11 research questions and hypotheses drawn from extant literature on homelessness, social connectedness, and CIT. ANOVAs, t-tests, and hierarchical multiple regression analyses revealed a complex relationship between individuals and the communicative environment. This study …

Breaking The Cycle: An Analysis Of The Reduction Of Single Women In The Homeless Community, Luisa J. Lamagra

Honors Projects

An analysis of homelessness with particular attention to King County and a focus on single women. This paper aims to address gender disparities in housing prioritization and homeless reduction solutions while suggesting gender-conscious policies and programs. The current system of housing prioritization is aiming to be neutral; yet it falls to the side of white, cisgender, heterosexual men. Single women without children have specific needs that are not met because the absence of children in their lives makes them insignificant, which feeds into the cyclical nature of chronic homelessness. By analyzing the specific pathways that women take into homelessness, this …

The Effects Of Federal Funding Reductions On Emergency Shelters In Urban U.S. Sanctuary Cities., Venice Hylton

Walden Dissertations and Doctoral Studies

AbstractWhen the U.S. federal government reduces funding to urban sanctuary cities because of those cities’ refusal to cooperate with federal law enforcement agents this affects the services offered by the municipalities to their residents. The purpose of this study was to provide a better understanding of the effects that withdrawal of federal funds from urban sanctuary cities have on people experiencing homelessness. The social exchange theory provided the theoretical foundation for the study, which featured a qualitative exploratory case study design and involved interviews with four shelter administrators in three mid-Atlantic states. The participants described (a) the effects of reduced …

Homelessness In Late Life: An Exploration Of The Lived Experience, Danielle Palmisano

West Chester University Doctoral Projects

Homelessness is a challenging, chronic public problem throughout the United States that has broad impacts on the public sector. Older adults are the largest growing segment of the population and have not been spared by this housing crisis. The experience of homelessness while aging can have negative impacts that contribute to increased healthcare costs and reduced quality of life. The purpose of this study was to gain an in-depth understanding of the lived experience of late life homelessness from the perspective of formerly homeless older adults to inform the development of a grounded theory on how the lived experience of …

Substance Abuse Disorders And Veteran Homelessness, Donald Rufus Williams

Walden Dissertations and Doctoral Studies

AbstractVeterans constitute a significant proportion of the homeless population in the United States. Studies indicate that substance abuse is a major issue these veterans face that can result in homelessness. Despite improvement since 2009, substance abuse among this population remains a significant problem. The objective of this study was to gain a better understanding of the experiences of homeless and substance-abusing veterans to provide information to government agencies that may help them develop a practical approach for addressing the issue. The social cognitive theory and Lowry's dimension on federalism provided the theoretical framework for this study. A general qualitative research …

Homelessness Estimates In The Mountain West, 2020, Saha Salahi, Vanessa Booth, William E. Brown Jr.

Demography

This fact sheet summarizes a recent report titled, “The 2020 Annual Homelessness Assessment Report (AHAR) to Congress,” by the U.S. Department of Housing and Urban Development. By synthesizing homelessness vulnerability categories to the Mountain West states, this report offers data for Arizona, Colorado, Nevada, New Mexico, and Utah.

The Impact Of Criminal Justice Involvement: Examining Experiences In A Housing First Program., Amanda N. Denton

Electronic Theses and Dissertations

Individuals who come into contact with the criminal justice system are more likely to experience housing instability and homelessness, which, in turn, increases the likelihood of subsequent criminal justice involvement. Due to a lack of federal funding, as well as disjointed and inconsistent policies regarding eligibility criteria, people with criminal records are unlikely to receive federal rental assistance. While the exclusion of people with criminal histories is presented as necessary to protect communities and residents from crime, improving access to stable housing may reduce recidivism, incarceration rates, and correctional costs and increase public safety. The present study examined the differences …

Program Evaluation: Assessing A Housing First Initiative, Caitlin Pennicooke

Walden Dissertations and Doctoral Studies

Housing First is a nationally recognized approach to solving homelessness, but literature does not account for the unique characteristics of geographic locations that are isolated and have high cost of living. This study examined one such city and benchmarked it against another. To protect the identities of these cities, the alias Island City (IC) for the city under examination and Sun City for the benchmark. This research explored IC’s Housing First program related to mitigating homelessness. The purpose of this study was to benchmark IC’s Housing First program against Sun City’s program using the context, input, process, and product (CIPP) …

Collaborative Competition In Homeless Services: Three Essays On Federal-Local Partnerships, Andrew Alfred Sullivan

Theses and Dissertations--Public Policy and Administration

The United States’ federal government funds homeless services provided at the local level through the McKinney-Vento Act, encouraging collaboration among providers. This dissertation studies three aspects of homelessness: merging of local planning bodies, identification of homeless students, and the relationship between experiencing homelessness in high school and long-term educational outcomes.

The first chapter studies the effect of merging Continuums of Care (CoCs), local planning bodies for homeless services. While merging brings organizations into the same network and could make use of economies of scale, it brings service provision to a less-local level, taking away responsiveness to the community and inter-jurisdictional …

Substance Abuse Disorders And Veteran Homelessness, Donald Rufus Williams

Walden Dissertations and Doctoral Studies

Veterans constitute a significant proportion of the homeless population in the United States. Studies indicate that substance abuse is a major issue these veterans face that can result in homelessness. Despite improvement since 2009, substance abuse among this population remains a significant problem. The objective of this study was to gain a better understanding of the experiences of homeless and substance-abusing veterans to provide information to government agencies that may help them develop a practical approach for addressing the issue. The social cognitive theory and Lowry's dimension on federalism provided the theoretical framework for this study. A general qualitative research …