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Articles 31 - 60 of 95
Full-Text Articles in Public Policy
Brave New World: Ethical Considerations And Risks, Rhonda S. Binda
Brave New World: Ethical Considerations And Risks, Rhonda S. Binda
Open Educational Resources
The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities in particular are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, governments are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more …
Accountability In A Virtual Work Environment, Quality Improvement Center For Workforce Development
Accountability In A Virtual Work Environment, Quality Improvement Center For Workforce Development
Other QIC-WD Products
With the advent of the COVID-19 pandemic, many child welfare supervisors suddenly were managing a virtual team with little or no preparation. Maintaining accountability when staff telework (i.e., work from home) poses challenges in defining and measuring productivity. These challenges can feel different from managing performance in an office environment. Supervisors needed to navigate between emphasizing process (how the work is done) and the achievement of specific outcomes (what gets done). Some agencies may require daily activity logs to help supervisors manage their team, which emphasizes process. An over emphasis on process can lead to workers feeling micro-managed. Keeping track …
Human Trafficking And Gender Inequality In Remote Communities Of Central Vietnam, Bich Ngoc Nguyen, Mark Gordon
Human Trafficking And Gender Inequality In Remote Communities Of Central Vietnam, Bich Ngoc Nguyen, Mark Gordon
Journal of Sustainable Social Change
Human trafficking crime is rising globally at an alarming rate. Vietnam has one of the highest prevalence of trafficking female victims for forced sex and marriages and of girls abandoning school for unskilled work. In this study, we explored human trafficking awareness in remote communities of central Vietnam and the factors for young girls leaving school for work at an early age. The study also investigated a link between gender inequality and child labor. Gender inequality and vulnerability theories provided theoretical constructs and context for face-to-face interviews with 19 villagers, mothers of the child labor victims, teachers, human services workers, …
What Are Best Practices For Conducting Hiring Interviews?, Quality Improvement Center For Workforce Development
What Are Best Practices For Conducting Hiring Interviews?, Quality Improvement Center For Workforce Development
Other QIC-WD Products
When it comes to conducting hiring interviews, many managers rely more on their gut instincts regarding what questions to ask and how to evaluate candidates’ responses in order to decide who to hire. Given the importance of hiring for achieving agency outcomes, it makes sense to invest time and attention into planning how to conduct your interviews. The QIC-WD reviewed the research on hiring interviews and found evidence of a number of factors that can improve the effectiveness of your interview practice. • Plan ahead. As with many things in life, advance preparation will yield the best results when you …
The Housing Department Rent Stabilization Program In The City Of San José: Has The Tracking Of Tenant Protection Ordinance Eviction Notices Been Successful To Understand Rent And Eviction Trends From 2019 To 2020?, Viviane Nguyen
Master's Projects
This study is a two-part process evaluation of the RSP’s tracking of TPO (2017) just cause eviction filings. This study also intends to understand the RSP’s collected data when it is properly processed. This study’s research questions are as follows: Was the RSP’s process for tracking just cause evictions working to achieve the program’s goal in determining eviction outcomes? At what levels did landlords pursue just cause evictions for failure to pay rent? Is there a significant disparity between market-rate property managers’ eviction filings and rent-controlled apartment landlords’ eviction filings?
Does Your Agency Embrace Evidence -Based Management Practices?, Quality Improvement Center For Workforce Development
Does Your Agency Embrace Evidence -Based Management Practices?, Quality Improvement Center For Workforce Development
Other QIC-WD Products
Child welfare agencies are encouraged to use evidencebased practices in all aspects of their work to try to improve outcomes for children and families. The child welfare field has made improvements in using data, research, and evaluation to inform practice and decision-making, but still has a ways to go. The primary goal of the Quality Improvement Center for Workforce Development (QIC-WD) is to build the evidence base regarding strategies to strengthen the child welfare workforce. One means of practicing evidence-based management for improving workforce outcomes is using workforce analytics. As part of the Child Welfare Workforce Analytics Institute, the QIC-WD …
Louisiana Progress Update- Redesigning The Child Welfare Worker Position, Quality Improvement Center For Workforce Development
Louisiana Progress Update- Redesigning The Child Welfare Worker Position, Quality Improvement Center For Workforce Development
Other QIC-WD Products
When there is a high workload, there is often a lot of turnover and when there is a lot of turnover the remaining workforce has an even greater workload. The Louisiana Department of Children and Family Services (DCFS) was all too familiar with this negative cycle and the impact it was having on its child welfare workforce. When DCFS became a Quality Improvement Center for Workforce Development (QIC-WD) site, they were ready to make a significant change to their workforce operations. After a thorough needs assessment, DCFS decided to work with the QIC-WD on a job redesign project to strengthen …
Informal Learning Behaviors, Megan Paul, Robert Blagg
Informal Learning Behaviors, Megan Paul, Robert Blagg
Umbrella Summaries
What are informal learning behaviors? Informal learning behaviors (ILBs) are self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments (Cerasoli, Alliger, Donsbach, Mathieu, Tannenbaum, & Orvis, 2017). Informal learning is distinct from learning that is externally imposed or required, involves structured content or processes, or occurs accidentally (Cerasoli et al., 2017). It is the day-to-day, on-the-job learning that occurs in the workplace. ILBs include things like observing, asking questions, seeking information, and practicing (Cerasoli et al., 2017). A highly related behavior is seeking feedback, which is sometimes described as a form of informal learning but has …
Virginia Progress Update - The Timely Implementation Of A Technology Solution, Quality Improvement Center For Workforce Development
Virginia Progress Update - The Timely Implementation Of A Technology Solution, Quality Improvement Center For Workforce Development
Other QIC-WD Products
The pandemic is pushing the U.S. workforce to adapt and seek mobile solutions to carry out key tasks. Virginia’s child welfare workforce strengthening effort, supported by the Quality Improvement Center for Workforce Development (QIC-WD), includes a transcription service and a mobile solution (an application or app) on iPads to help the workforce manage their administrative and family engagement tasks out of the office. The effort began in 2017 but demand has been heightened by the pandemic. This post summarizes what the Virginia Department of Social Services (VDSS) has accomplished and learned as they roll out new technology to thousands of …
Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul
Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul
Umbrella Summaries
What are workplace supports for LGBT employees? Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …
Perspectives From A Prevention Team, Jaqueta Taylor, Rynika Polk, Jackie Gooch
Perspectives From A Prevention Team, Jaqueta Taylor, Rynika Polk, Jackie Gooch
Other QIC-WD Products
Louisiana’s redesign includes the creation of prevention teams. The prevention teams include one supervisor, three child protective services (CPS) workers, two family services (FS) workers, and one child welfare team specialist. Over the course of the past year each team was established, trained, and worked together to build a cohesive unit. Team members expressed a mix of excitement and concern about their new roles. The redesign meant the supervisor was managing new team members, workers were delegating tasks they were previously responsible for, and team specialists were new to the team and had to establish trust with their coworkers. The …
My Experience With Cfs Strong, Lana Sayre
My Experience With Cfs Strong, Lana Sayre
Other QIC-WD Products
I am a child and family services specialist supervisor with the Nebraska Department of Health and Human Services. A few years ago, I volunteered to take over for another member of the workforce retention team that was working with the QIC-WD to develop/select an intervention that Nebraska could implement to reduce employee turnover among child and family services specialists (CFSS), our frontline worker position. Employee retention is a constant, ongoing challenge. Our work is challenging and very stressful. You have to be an expert in child safety and have a broad understanding of all of the issues which affect the …
Presenteeism, Megan Paul
Presenteeism, Megan Paul
Umbrella Summaries
What is presenteeism? Presenteeism is not simply a matter of attending, or being physically present, at work. Rather, it refers to going to work while ill and, in some cases, also includes the concept of lost productivity as a result (Johns, 2010; McGregor, Sharma, Magee, Caputi, & Iverson, 2017). Unlike absenteeism, which can be measured through personnel records, presenteeism is measured by employee self-report via surveys or interviews. For the more limited definition (going to work ill), employees are asked whether or how often in the past they showed up to work when they were sick and should have taken …
Grit, Maggie Thompson, Megan Paul
Grit, Maggie Thompson, Megan Paul
Umbrella Summaries
What is grit? Grit is a personality trait that is defined as “perseverance and passion for long-term goals” (Duckworth, Peterson, Matthews, & Kelly, 2007, p. 1087) and as “… not just resilience in the face of failure, but also having deep commitments that you remain loyal to over many years” (Perkins-Gough, 2013, p. 14). It has been conceptualized as a higher-order trait comprised of two lower order facets: perseverance of effort (the tendency to work hard even in the face of setbacks) and consistency of interest (the tendency to not frequently change goals and interests). The two primary self-report measures …
Diversity Training, Megan Paul
Diversity Training, Megan Paul
Umbrella Summaries
What is diversity training? Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training. The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016): ► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …
Working Children On Java Island 2017, Yuniarti
Working Children On Java Island 2017, Yuniarti
English Language Institute
Children's wellbeing has currently become a global concern as many of them are engaged in the labor force. A small area estimation (SAE) technique, EBLUP under Fey Herriot model, is employed to reveal their number in regencies of Java Island. Statistics have been disaggregated by geographical location (urban/rural) and gender. These statistics are required by the government as the basis for policy making.
Managing Stress While Working From Home During The Pandemic: Strategies For Self-Care, Andrew Winters
Managing Stress While Working From Home During The Pandemic: Strategies For Self-Care, Andrew Winters
Other QIC-WD Products
Stress is often driven by feeling a lack of control over things you once had control over. This lack of control can create feelings of anxiety, depression, and even anger. This blog post highlights some elements of self-care that can help you stay present and regain a sense of control where you can. Manage your newsfeed How much information are you consuming about the pandemic? Too much news can add to your stress. Try to minimize your consumption of news about the outbreak to once a day, preferably in print format (e.g. magazines, newspapers) and limit your exposure to media …
What We Know About Pandemics And The Stress They Cause, Anita Barbee
What We Know About Pandemics And The Stress They Cause, Anita Barbee
Other QIC-WD Products
Pandemics are not new, but they significantly impact how we work, socialize, and manage our health. This can be especially difficult for those in the helping professions for whom face-to-face contact and travel are part of their daily routine. This blog post explains what a pandemic is and the stress that it causes. What is a Pandemic? When the spread of a disease escalates, it can become a pandemic, affecting a wide geographical area and a significant portion of the population. Pandemics are marked by uncertainty, confusion, and a sense of urgency which may be exacerbated by the inundation of …
Reported Crime In Map Communities Compared With Other Nyc Areas. Map Evaluation Update Number 5., Jeffrey A. Butts, Sheyla A. Delgado, Richard A. Espinobarros, Gina Moreno
Reported Crime In Map Communities Compared With Other Nyc Areas. Map Evaluation Update Number 5., Jeffrey A. Butts, Sheyla A. Delgado, Richard A. Espinobarros, Gina Moreno
Publications and Research
This is the fifth of six Evaluation Updates reporting interim results from John Jay College’s evaluation of the New York City Mayor’s Action Plan for Neighborhood Safety (MAP). The study analyzes public safety outcomes in 17 public housing developments participating in the MAP initiative and finds meaningful and sometimes statistically significant improvements.
Mindfulness, Megan Paul
Mindfulness, Megan Paul
Umbrella Summaries
What is mindfulness? Mindfulness is described as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally” (Kabat-Zinn, 1994, p. 22). Instead of being on autopilot and reacting in reflexive and mindless ways, perhaps with a focus on the past or the future, it is about being fully aware of and present in the moments of our lives. The nonjudgmental aspect is about not leaping to “likes and dislikes, opinions and prejudices, projections and expectations” (Kabat-Zinn, 1994, p. 23) and instead observing without evaluating. Mindfulness is considered both a trait and a state. Trait mindfulness refers …
Employment Interviews, Megan Paul
Employment Interviews, Megan Paul
Umbrella Summaries
What are employment interviews? Employment interviews are defined as “a personally interactive process of one or more people asking questions orally to another person and evaluating the answers for the purpose of determining the qualifications of that person in order to make employment decisions” (Levashina, Hartwell, Morgeson, & Campion, 2014, p. 243). Interviews are often loosely described as being either structured or unstructured, varying in the extent to which interviewers have freedom and flexibility in carrying out the interview (Huffcutt & Arthur, 1994). Within this broad dichotomy, there are many structural aspects on which interviews can differ (Campion, Palmer, & …
My Experience With Resilience Alliance In Ohio, Heather Murphy
My Experience With Resilience Alliance In Ohio, Heather Murphy
Other QIC-WD Products
I am a caseworker at Summit County Children Services. I have been doing this work for 12 years and am currently part of the Family Preservation Unit. Our intent is to work with families on a voluntary, short-term, intensive basis. Our main goal is to ensure child safety while providing the family with services that can improve stability and enhance their overall functioning. My unit was developed in May 2018 to work with families on a voluntarily basis. Family Preservation consists of seven direct staff workers and one supervisor. Our unit is very supportive of one another and relies on …
Job Involvement, Megan Paul
Job Involvement, Megan Paul
Umbrella Summaries
What is job involvement? Job involvement refers to an individual’s psychological identification with their job (Kanungo, 1982). The preferred measure is the 10-item Job Involvement Questionnaire, which includes questions such as, “Most of my interests are centered around my job,” “I consider my job to be very central to my existence,” and “Most of my personal life goals are job oriented” (Kanungo, 1982). Why is job involvement important? Job involvement is important because it is associated with several important work outcomes. Specifically, it is strongly related to job satisfaction (Brown, 1996), organizational commitment, and career commitment (Cooper-Hakim & Viswesvaran, 2005). …
Covid 19: Unemployment Claims In The Mountain West, Katie M. Gilbertson, Madison Frazee-Bench, Marie A. Falcone, Caitlin J. Saladino, William E. Brown Jr.
Covid 19: Unemployment Claims In The Mountain West, Katie M. Gilbertson, Madison Frazee-Bench, Marie A. Falcone, Caitlin J. Saladino, William E. Brown Jr.
Economic Development & Workforce
The purpose of this fact sheet is to highlight the impact of the COVID-19 health crisis on unemployment claims in the Mountain West region. This fact sheet presents data gathered from Opportunity Insights and provides unemployment claims data for five Mountain West states (Arizona, Colorado, Nevada, New Mexico, and Utah) as of May 9, 2020.
Homelessness In The Mountain West, Yanneli Llamas, Caitlin J. Saladino, William E. Brown Jr.
Homelessness In The Mountain West, Yanneli Llamas, Caitlin J. Saladino, William E. Brown Jr.
Demography
This Fact Sheet provides data on homelessness in the five Mountain West states: Arizona, Colorado, Nevada, New Mexico, and Utah. This information is adapted from the original U.S. Interagency Council on Homelessness data, as reported in the Psy.D. Programs’ article, “The Places with the Most (and Least) Homelessness in America."
Psychological Capital, Megan Paul
Psychological Capital, Megan Paul
Umbrella Summaries
What is psychological capital? Psychological capital (PsyCap) is a composite of four positive psychological resources—efficacy, optimism, hope, and resilience. More specifically, PsyCap is an individual’s positive psychological state of development characterized by: (1) having confidence (efficacy) to take on and put in the necessary effort to succeed at challenging tasks; (2) making a positive attribution (optimism) about succeeding now and in the future; (3) persevering toward goals and, when necessary, redirecting paths to goals (hope) in order to succeed; and (4) when beset by problems and adversity, sustaining and bouncing back and even beyond (resilience) to attain success (Luthans, Youssef, …
Nebraska Progress Update– Addressing Secondary Traumatic Stress, Quality Improvement Center For Workforce Development
Nebraska Progress Update– Addressing Secondary Traumatic Stress, Quality Improvement Center For Workforce Development
Other QIC-WD Products
In December 2017, 53% of Nebraska child welfare workforce respondents had recently experienced elevated levels of secondary traumatic stress (STS) symptoms, according to a survey of 40% of the workforce conducted by the QIC-WD. STS can mimic the symptoms of Post-Traumatic Stress Disorder (PTSD) (Bride, 2007) such as nightmares, avoidance, sleep disruption, and irritability. A recent study, conducted in another jurisdiction, found that 37% of CPS workers reported at least moderate symptoms of STS (Baugerud, Vangbaek and Melinder, 2018), indicating Nebraska’s rate of STS was high relative to other child welfare workers. Since STS has been linked to low rates …
Learning Together: Strategies Used By Child Welfare Supervisors To Manage A Virtual Workforce, Quality Improvement Center For Workforce Development
Learning Together: Strategies Used By Child Welfare Supervisors To Manage A Virtual Workforce, Quality Improvement Center For Workforce Development
Other QIC-WD Products
In April 2020, the QIC-WD and National Child Welfare Workforce Institute co-hosted a webinar, Supporting the Virtual Workforce: Virtual Supervision, to provide guidance on virtual supervision and provide opportunities for participants to exchange information about their experiences. More than 1,500 child welfare supervisors, workers, and managers from across the U.S. participated in this event. They shared examples of what they’re doing to care for each other, care for themselves, stay safe, and stay connected. This summary highlights the common challenges and opportunities identified during the webinar and presents a variety of strategies to cope and supervise in a virtual work …
Psychological Safety, Rebecca Orsi, Megan Paul
Psychological Safety, Rebecca Orsi, Megan Paul
Umbrella Summaries
What is psychological safety? Psychological safety is the belief that one’s workplace is safe for interpersonal risk taking (Edmondson, 1999; Kahn, 1990). It has been suggested that psychological safety is a condition necessary for people to feel attached to and engaged in their work, when people feel they can reveal themselves without fear of negative consequences to status or career (Kahn, 1990). Psychological safety is not only an individual perception; it can also be a group-level shared belief that a team or work group is safe for interpersonal risk taking (Edmondson, 1999). The most popular way to measure psychological safety …
Perceived Organizational Support, Megan Paul
Perceived Organizational Support, Megan Paul
Umbrella Summaries
What is perceived organizational support? Perceived organizational support (POS) refers to employee perceptions regarding the extent to which their employer “values their contributions and cares about their well-being” (Eisenberger, Huntington, Hutchison, & Sowa, 1986, p. 501). In the social exchange between employees and employers, it is the organizational equivalent of employees’ commitment to the organization, though it is based on employees’ perceptions, rather than the organization’s perspective. In short, it represents “employees' inferences concerning the organization's commitment to them” (Eisenberger et al., 1986, p. 500). Beliefs about the organization’s commitment are thought to stem from employees’ interactions with other members …