Public Administration Commons^™

Emotional Distress During Covid-19 By Mental Health Conditions And Economic Vulnerability: Retrospective Analysis Of Survey-Linked Twitter Data With A Semisupervised Machine Learning Algorithm, Michiko Ueda-Ballmer, Kohei Watanabe, Hajime Sueki, Davor Mondom

Center for Policy Design and Governance

The brief provides a summary of "Emotional Distress During COVID-19 by Mental Health Conditions and Economic Vulnerability: Retrospective Analysis of Survey-Linked Twitter Data With a Semisupervised Machine Learning Algorithm," co-authored by Michiko Ueda-Ballmer, Kohei Watanabe, and Hajime Sueki and published in the Journal of Medical Internet Research.

Curating Heritage In The Digital Age: An Exploration Of How America’S National Heritage Areas Are Using Technology To Share Their Stories, Desiree Demski-Hamelin

School of Public Policy Capstones

Research Question

This capstone project answers the following two primary research questions: 1) how are America’s National Heritage Areas (NHAs) using technology to share their stories, and 2) what types of information are NHAs using technology to share? Additional secondary research questions are outlined in the Methodology section.

Data Source

Primary data was collected from the websites and social media accounts of each of the forty-eight active NHAs in the United States as of April 2018.

Methodology

Systematic observational content analysis of the websites and social media accounts was conducted by the author. Two rating schemes were developed to assess …

Social Media For Senior Citizens: An Introductory Course, Cheryl Raistrick

Instructional Design Capstones Collection

The Woburn Council on Aging is a municipal, volunteer board appointed by the Mayor of Woburn. The Woburn COA operates the Woburn COA Senior Center as a resource for the community's senior citizen population. The Senior Center provides information, referrals, information, outreach, advocacy, transportation, health screening, nutrition, education, peer support, recreation, volunteer development and intergenerational programming for members of the community. Educational programs on the use of technology are offered monthly at the Woburn COA Senior Center though members have expressed interest in learning more about social media applications and how they can be used to communicate with family and …

Looking For Friends, Fans And Followers? Social Media Use In Public And Nonprofit Human Services, David Campbell, Kristina T. Lambright, Christopher J. Wells

Public Administration Faculty Scholarship

This article uses interviews and internet data to examine social media use among nonprofit organizations and county departments involved in the delivery of human services in a six-county area in South Central New York State. Social media use was modest; and nonprofit organizations were much more likely to use it than county departments. Organizations used social media primarily to market organizational activities, remain relevant to key constituencies and raise community awareness. Most organizations either had a narrow view of social media’s potential value or lacked long-term vision. Barriers to use included institutional policies, concerns about its inappropriateness for target audiences, …

E-Advocacy In Human Services: The Impact Of Organizational Conditions And Characteristics On Electronic Advocacy Activities Among Nonprofits, Lauri Goldkind

Social Service Faculty Publications

E-advocacy, or the constellation of electronic tools used for policy advocacy, offer cost-effective approaches for engaging constituents to create social change. Providers of human services may face challenges when trying to implement these tools. While many electronic tools have low barriers for entry, other factors may inhibit their use in agencies. This article explores the organizational characteristics related to the use of electronic advocacy strategies. Based on a survey of nonprofit executives, the study uses path modeling to describe the connections between organizational characteristics and the use of electronic advocacy tools. Implications of these findings are discussed.

Digitizing Deliberation: Normative Concerns For The Use Of Social Media In Deliberative Democracy, Nicole M. Elias

Publications and Research

Deliberative democracy as a form of citizen engagement and social media as a means to achieving greater citizen engagement have both received considerable attention in recent years; however, little attention has been paid to the way deliberative democracy and social media function together. The central aim of this research is to highlight the normative considerations surrounding social media in a deliberative democratic process. To do this, the article uses Iris Marion Young's model of deliberative democracy that is rooted in inclusion, political equality, reasonableness, and publicity. Applying this model's normative values to the use of audience response systems demonstrates that …

Social Media As A Tool For Tennessee Municipalities, Bonnie Jones, Josh Jones

MTAS Publications: Full Publications

This publication will provide your city with information relative to social media for purposes of communicating with employees, interacting with your community, and using social media as a hiring tool. Includes sample social media policy.