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Full-Text Articles in Public Administration

Organizational Credibility Counts, Christine G. Springer Sep 2008

Organizational Credibility Counts, Christine G. Springer

Public Policy and Leadership Faculty Publications

As economic stressors increase and voting participation decreases, it is important for public administrators to find ways to minimize the negative consequences of distrust in government and to rebuild credibility by making the necessary changes to organizational culture, improving business practices, working with the media to build new more positive relationships, and by accentuating the good news about progress made. Events like Hurricane Katrina tragically teach us how long lasting one negative event can truly be because it is truly a disaster not only for those directly affected but also for those indirectly involved due to its negative affect on …


Strategic Management Of Crises, Christine G. Springer Jul 2008

Strategic Management Of Crises, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article discusses the duties and responsibilities of managers in assessing workplace threats. Managers should care when someone causes harm in the workplace. It is a duty of the managers to warn through a collaborative discussion about the advantages or drawbacks in a small group meeting. It is also an obligation of managers to act when an employee indicates that he or she is being harassed or threatened.


Strategic Management In Action, Christine G. Springer Mar 2008

Strategic Management In Action, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article discusses the significance of a strategic management in achieving an organization's future initiatives in the U.S. In order for the strategic management process to work, relevant criteria must first be used to make decision and then a consistent management process needs to be agreed. Strategic actions are programs outside an organization's operational activities that are meant to help the organization achieve its strategy.


Managing With Foresight And Insight, Christine G. Springer Jan 2008

Managing With Foresight And Insight, Christine G. Springer

Public Policy and Leadership Faculty Publications

As we begin the New Year, it is important to look at the trends that need to be considered in the future and how or if these driving forces will define what strategic management means in 2008. It is also important to understand that looking to the past alone for guidance may skew our view of present facts even when those facts are supported by sound data. Strategic managers make sense out of what is going on around them and what is possible in the future by looking and listening to forecasts for the future, to what is critical for …


Managing With Foresight And Insight, Christine G. Springer Jan 2008

Managing With Foresight And Insight, Christine G. Springer

Public Policy and Leadership Faculty Publications

The article shares the author's views on managing with foresight. According to her, strategically managing with foresight has always required with informed understanding. She stresses that one of the most effective disciplines for learning from experience is After Action Review (AAR). She expresses that AARs are examples of tools for foresight because it seeks to learn more from what have happened and apply the learning to an organization's understanding of the future.