Open Access. Powered by Scholars. Published by Universities.®

Binghamton University

Discipline
Keyword
Publication Year
Publication
Publication Type

Articles 121 - 128 of 128

Full-Text Articles in Public Administration

Faith-Based Assumptions About Performance: Does Church Affiliation Matter For Service Quality And Access?, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright Jan 2009

Faith-Based Assumptions About Performance: Does Church Affiliation Matter For Service Quality And Access?, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright

Public Administration Faculty Scholarship

To date, the common rhetoric and assumptions on the performance of faith-based organizations (FBOs), ironically, appear to be faith based rather than empirically supported: There is a paucity of research evaluating the effectiveness of FBOs that uses sufficiently rigorous methods and multiple measures of organizational performance. This study seeks to inform the debate on the relative effectiveness of FBOs by comparing religiously affiliated and secular nonprofit nursing homes using two distinct but complementary measures of organizational performance: service quality and access for impoverished clients. Using nationally representative panel data on 11,877 church-affiliated and secular nonprofit nursing homes, this study examines …


Entitlement, Incivility And Excessive Informality: The Instructional And Administrative Challenges Of Student Misconduct, Stanley H. Barrett, Nadia Rubaii, John Pelowski Oct 2008

Entitlement, Incivility And Excessive Informality: The Instructional And Administrative Challenges Of Student Misconduct, Stanley H. Barrett, Nadia Rubaii, John Pelowski

Public Administration Faculty Scholarship

Increasing incidents of incivilities and in some cases outright violence are well documented in K-12 through undergraduate educational setting as well as in the workplace across all sectors, yet the academic and professional literature that reflects and informs public affairs education is striking in its omission of how incivilities necessarily impact our teaching and program administration. In this paper, the authors trace the growing problem of student incivilities, identify contributing factors linked to the entitlement society, and make the case for a more proactive and comprehensive response. They present suggestions for MPA faculty and administrators to use within and outside …


Monitoring Contracted Provider Service Delivery In The Hollow State: Understanding Barriers Preventing Proper Use Of Service Monitoring Tools, Kristina T. Lambright Jul 2008

Monitoring Contracted Provider Service Delivery In The Hollow State: Understanding Barriers Preventing Proper Use Of Service Monitoring Tools, Kristina T. Lambright

Public Administration Faculty Scholarship

The article discusses the barriers that prevent a contracted provider from using service monitoring tool, any source of information used by a government agency to monitor service inputs, outputs, and outcomes that a contracted provider is required to give to a government agency. A motivation barrier exists when the contracted provider is unwilling to use the tool properly. In addition, an ability barrier exists when the contracted provider lacks the resources or skills to use to tool.


Getting What You Ask For: Barriers To Proper Use Of Service Monitoring Tools, Kristina T. Lambright Jan 2008

Getting What You Ask For: Barriers To Proper Use Of Service Monitoring Tools, Kristina T. Lambright

Public Administration Faculty Scholarship

This article provides a greater understanding of the contract monitoring process by identifying barriers that prevent contracted providers from using service monitoring tools properly. To evaluate barriers to proper tool use, seven case studies were conducted on early childhood programs in three communities in upstate New York. The case studies specifically focused on the reporting forms that the early childhood programs completed. Data sources included (a) interviews with government agency and contracted provider employees, (b) content analysis of key documents relating to the service monitoring tools, and (c) attendance at meetings between government agencies and contracted providers on the service …


Getting To Yes . . . Or No Nonprofit Decision Making And Interorganizational Restructuring, David A. Campbell Jan 2008

Getting To Yes . . . Or No Nonprofit Decision Making And Interorganizational Restructuring, David A. Campbell

Public Administration Faculty Scholarship

This article explores the decision-making process nonprofit organizations use to determine whether to pursue merger or other forms of interorganizational restructuring. The research uses a case study design, analyzing four examples of interorganizational restructuring. The findings describe both the structure and the characteristics of the processes used in four cases. The research found that the decision-making processes used in the four cases had several core elements. Participants in restructuring customized decision-making processes to meet their needs, and power dynamics shaped those processes. Findings about the characteristics of the process emphasize the importance of communication and trust. How partners used power …


Putting The Pieces Together: A Comprehensive Framework For Understanding The Decision To Contract Out And Contractor Performance, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright May 2007

Putting The Pieces Together: A Comprehensive Framework For Understanding The Decision To Contract Out And Contractor Performance, Anna A. Amirkhanyan, Hyun Joon Kim, Kristina T. Lambright

Public Administration Faculty Scholarship

Contracting out is currently one of the most prevalent mechanisms of the privatization movement. Understanding its trends and rigorously analyzing its implications is an increasingly salient issue for public management research. This article builds a multi-stage theoretical framework addressing two broad research questions. The first is to identify the array of economic, political, organizational, and institutional factors that may impact a government agency's decision to contract out. The second is to detail the various organizational and environmental factors influencing contractor performance. Particular attention is paid to effective contract monitoring and its relationship to contractor performance.


State Of Philanthropy 2006: A New Foundations Debate, David R. Jones, David A. Campbell Jan 2006

State Of Philanthropy 2006: A New Foundations Debate, David R. Jones, David A. Campbell

Public Administration Faculty Scholarship

No abstract provided.


Philanthropy And 9/11: How Did We Do?, David R. Jones, David A. Campbell Jan 2002

Philanthropy And 9/11: How Did We Do?, David R. Jones, David A. Campbell

Public Administration Faculty Scholarship

No abstract provided.