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Articles 1 - 30 of 67
Full-Text Articles in Public Administration
Competency-Based Personnel Selection Oklahoma - Implementation Overview, Quality Improvement Center For Workforce Development (Qic-Wd)
Competency-Based Personnel Selection Oklahoma - Implementation Overview, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
The Implementation Team
The QIC-WD worked with Oklahoma Human Services (OKDHS) Division of Child Welfare Services to establish a team to lead the development and implementation of their competency-based personnel selection intervention. The implementation team was called the Oklahoma QIC-WD Steering Committee. It included a Programs Analyst from each of the five geographic regions of the state and one from the Foster Care and Adoptions program, the Site Implementation Manager (SIM), the Data Coordinator, project sponsor (Deputy Director), representatives from Human Resources, training partners within OKDHS and from University of Oklahoma Center for Public Management, and three members of …
Qic-Wd Teaming Guidance, Quality Improvement Center For Workforce Development (Qic-Wd)
Qic-Wd Teaming Guidance, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
QIC-WD Teaming Structure
Overview
As you begin to plan for the first QIC-WD on-site meeting, the QIC-WD WIE team would like you to think about the site’s teaming structure. The development of the site’s governance/teaming structure will occur over time, evolving to meet the changing needs of the initiative. The QIC-WD WIE team will work with the sites to ensure the development of teaming structures that support the work of the initiative.
Characteristics of Effective Teams
Effective teams share the following common characteristics:
- Have passion for and commitment to the initiative
- Have clarity of each team members’ roles and responsibilities …
Collaborating To Conduct A Child Welfare Workforce Needs Assessment And Select An Intervention, Quality Improvement Center For Workforce Development (Qic-Wd)
Collaborating To Conduct A Child Welfare Workforce Needs Assessment And Select An Intervention, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
OVERVIEW OF EXPLORATION PHASE
The QIC-WD Continuous Workforce Development Process includes four major phases: Exploration, Installation, Initial Implementation, and Full Implementation . The goal of the Exploration phase is to identify and plan for implementation of a workforce strategy to find and/or keep good employees. This document provides supplemental guidance to the materials available through the Permanency Innovations Initiative, with adaptations for workforce applications. Steps 1–6 below are covered here.
Steps of Exploration Phase
- Identify the problem we want to solve and what outcome(s) we want to target
- Identify the population we intend to target
- Identify potential causes of workforce …
Key Findings From The Qic-Wd At Various Stages Of The Employee Lifecycle, Quality Improvement Center For Workforce Development (Qic-Wd)
Key Findings From The Qic-Wd At Various Stages Of The Employee Lifecycle, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
Employee_Lifecycle_Additional_Resources.pdf
The Quality Improvement Center For Workforce Development: Bridging The Research–Practice Gap In Child Welfare, Sarah Layman, Jen Harvel, Apryl Brodersen, Michelle Graef, Megan Paul, Robert Blagg
The Quality Improvement Center For Workforce Development: Bridging The Research–Practice Gap In Child Welfare, Sarah Layman, Jen Harvel, Apryl Brodersen, Michelle Graef, Megan Paul, Robert Blagg
Other QIC-WD Products
The QIC-WD used research and best practices from Industrial-Organizational Psychology (I-O) to improve workforce outcomes across our partner child welfare agencies. This article shares our insights on how we were able to bridge the research-practice gap through the team’s work to develop and test workforce interventions, use organizational data to improve workforce outcomes, and share knowledge and resources from I-O to advance practice in child welfare organizations.
Secondary Traumatic Stress: Definitions, Measures, Predictors, And Interventions, Anita Barbee, Lisa Purdy, Michael Cunningham
Secondary Traumatic Stress: Definitions, Measures, Predictors, And Interventions, Anita Barbee, Lisa Purdy, Michael Cunningham
Other QIC-WD Products
Child welfare professionals are exposed to a lot of traumatic events. They may experience trauma first-hand witnessing the negative experiences of children and families on their caseload or it may be experienced second-hand through the stories shared by clients or co-workers, or information being read in a file. The research has a variety of terms for this phenomenon (as described in this brief) but the evidence is clear: child welfare workers experience trauma as an occupational hazard and that exposure can manifest itself in ways similar to post-traumatic stress disorder (e.g., disrupted sleep, difficulty concentrating). In fact, a survey of …
Findings From Seven Years Of Child Welfare Workforce Interventions, Quality Improvement Center For Workforce Development (Qic-Wd)
Findings From Seven Years Of Child Welfare Workforce Interventions, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
The Quality Improvement Center for WorkforceDevelopment (QIC-WD) operated for seven years and worked with 57 distinct public and tribal child welfare jurisdictions to address workforce issues. We used agency data, an evidence-based management approach, and were supported by site teams that included human resources (HR) and child welfare professionals.
We engaged in in-depth, multi-year projects in eight of the sites, and highlights from those experiences are featured in this short video. A consistent approach to implementation was applied and rigorous evaluation methods were used in those workforce intervention sites, with the goals of improving worker performance, well-being, and retention. Interventions …
Experiences Of Professionals Of Color In The Child Welfare Workforce, Nina Williams-Mbengue, Anita Barbee
Experiences Of Professionals Of Color In The Child Welfare Workforce, Nina Williams-Mbengue, Anita Barbee
Other QIC-WD Products
“Entrenched disparities in our laws and public policies, and in our public and private institutions, have often denied that equal opportunity to individuals and communities. Our country faces converging economic, health, and climate crises that have exposed and exacerbated inequities, while a historic movement for justice has highlighted the unbearable human costs of systemic racism.”
- Executive Order on Advancing Racial Equity and Support for Underserved Communities through the Federal Government, January 20, 2021
Many Americans are currently engaged in a painful examination of the nation’s history of individual, interpersonal, institutional, and structural racism. Leaders within the child welfare system …
Spotlight On Innovative Recruitment Strategies: Northwest Ohio Fellowship Program, Quality Improvement Center For Workforce Development (Qic-Wd)
Spotlight On Innovative Recruitment Strategies: Northwest Ohio Fellowship Program, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
Ohio is a county-administered children services (formerly known as child welfare) system. Like many other states, Ohio is experiencing a shortage of child protective services (CPS) workers. County leaders report that this is due to high rates of turnover compounded by rising wages and competition from outside employers. Traditional recruitment techniques and programs, including traditional partnerships with universities with social work programs, are not adequate to meet the current level of need for new children services workers. Although social work majors come to children service agencies with a training set that allows faster onboarding, social work majors make up less …
Hr And Child Welfare Data – Building Connections To Improve Practice, Quality Improvement Center For Workforce Development (Qic-Wd)
Hr And Child Welfare Data – Building Connections To Improve Practice, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
Combined human resources (HR) and child welfare data is essential to answer pertinent workforce questions. The Quality Improvement Center for Workforce Development (QIC-WD) has been intentional about bringing HR and child welfare professionals together to better understand and use the data they have available to them. In some cases, however, public child welfare agencies struggle to link their HR and child welfare data sets. Through the QIC-WD’s work with our intervention sites and Child Welfare Data Analytics Institutes, our team has worked directly with agencies grappling with the challenge of connecting these vitally important data sets to address a …
Affordable Housing: A National Crisis Fueled By The Coronavirus • A New Jersey Perspective, Latino Action Network Foundation
Affordable Housing: A National Crisis Fueled By The Coronavirus • A New Jersey Perspective, Latino Action Network Foundation
Center for Urban Policy Research
The Latino Action Network Foundation [LANF], its sister organization the Latino Action Network [LAN] and longtime ally, the Fair Share Housing Center [FSHC], have collaboratively monitored affordable housing issues in New Jersey for more than a decade. As part of its ongoing work, LANF sponsored a housing roundtable on September 10, 2021, to assess the affordable housing situation in the state and offer policy recommendations. At that time, a coalition of advocates, including the three organizations named above, were fresh from a legislative victory that safeguarded tenants unable to pay their rents during the pandemic and gave them a degree …
Lessons Learned While Conducting Utilization-Focused Workforce Evaluation, Robert Blagg, Michelle Graef, Cynthia Parry, Courtney L. Harrison
Lessons Learned While Conducting Utilization-Focused Workforce Evaluation, Robert Blagg, Michelle Graef, Cynthia Parry, Courtney L. Harrison
Other QIC-WD Products
The QIC-WD learned many lessons while conducting utilization-focused workforce research across eight diverse public child welfare agencies. In this brief we detail how we are chronicling natural variation (e.g., stay at home orders, hiring freezes, political will, and leadership changes), synthesizing existing data, conducting process evaluation (e.g., identifying implementation drivers), visualizing data to meet diverse stakeholder information needs, and building systems that are both flexible and sustainable.
Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development (Qic-Wd)
Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention.
In many ways, the concept of workforce metrics is still in its infancy and many things …
Want To Improve Organizational Outcomes? Consider People Analytics, Quality Improvement Center For Workforce Development (Qic-Wd)
Want To Improve Organizational Outcomes? Consider People Analytics, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
People analytics has been around for more than 20 years. However, it continues to be viewed as an emerging area of study. People analytics shows the contribution that the workforce makes to organizational success and provides insight to maximize that contribution. It is an evidence-based practice that allows human resources (HR) staff to evaluate practice for the purpose of improving outcomes for employees, and to communicate with the workforce the effectiveness of personnel management and HR practice. People data, when used appropriately, may improve trust and transparency within organizations.
There is evidence that organizations are not using the people and …
Supporting The Child Welfare Workforce When People Have To Work From Home, Quality Improvement Center For Workforce Development (Qic-Wd)
Supporting The Child Welfare Workforce When People Have To Work From Home, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
Transitioning a face-to-face, people-focused workforce into one that leverages virtual meetings and visits is no small feat, especially in a crisis. Many child welfare agencies are considering how best to incorporate technology solutions into everyday workforce activities. The QIC-WD is focused on strengthening the child welfare workforce by reviewing and translating the evidence about what works for agency leaders. Although there is not a lot of research on the most effective strategies to manage a remote child welfare workforce, Harvard Business Review recently released an article that summarizes the available evidence and provides concrete tips for managers with employees who …
Effectively Using & Sharing Data, Quality Improvement Center For Workforce Development (Qic-Wd)
Effectively Using & Sharing Data, Quality Improvement Center For Workforce Development (Qic-Wd)
Other QIC-WD Products
The QIC-WD recently had the opportunity to talk with a group of human services training evaluators in Baltimore about how to effectively use and share data. The QIC-WD has a dissemination plan and data visualization experts (learn more here) to help our team and our sites use and share data for a variety of purposes. We shared the following tips to help evaluators determine what to share, when, and why.
- Plan for dissemination – that is, identify who needs the information and how best to get it to them.
- Consider who is in your target audience and how they …
Conducting Comprehensive Workforce Needs Assessments In Child Welfare, Megan Paul, Courtney Harrison
Conducting Comprehensive Workforce Needs Assessments In Child Welfare, Megan Paul, Courtney Harrison
Other QIC-WD Products
Staff recruitment, selection, and retention are persistent challenges for many child welfare agencies. Agency directors recognize these challenges but often lack the capacity or strong relationships with human resources (HR) to hire and keep the right child welfare staff. The lack of evidence-based practices to address child welfare workforce issues compounds the situation. The Quality Improvement Center for Workforce Development (QIC-WD) was created through a 5-year cooperative agreement with the Children's Bureau to advance knowledge about evidence-informed workforce interventions, test a variety of interventions in real-world settings, and examine how workforce stability is related to outcomes for children.
The QIC-WD …
Describing A Workforce Intervention, Anita Barbee
Describing A Workforce Intervention, Anita Barbee
Other QIC-WD Products
For the purpose of the Quality Improvement Center for Workforce Development (QIC-WD), a workforce intervention is a structured set of activities aimed at solving an identified cause of frontline worker turnover. Some interventions, or parts of interventions, have been created in other settings and are being adopted or adapted for the QIC-WD program. Other interventions are being developed collaboratively by the QIC-WD and site implementation teams. All include the four key components that are the hallmark of strong interventions. The four key components of strong interventions include:
1) A description of the theoretical base upon which the actions in the …
Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin
Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin
Antioch University Full-Text Dissertations & Theses
This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …
From Recyclers To Risk-Takers: The Social, Economic And Political Challenges Of Selling Second-Hand Clothes In Kenya, Hailey Chalhoub
From Recyclers To Risk-Takers: The Social, Economic And Political Challenges Of Selling Second-Hand Clothes In Kenya, Hailey Chalhoub
Independent Study Project (ISP) Collection
Informal sectors across the world are gaining popularity for their prominent roles in development. They provide employment for those who have been excluded from mainstream economies and they make everyday goods and services accessible and affordable for all people. In Kenya the second-hand clothing trade has become an increasingly important industry within the informal sector as it provides affordable clothes to Kenyans of all socio-economic classes. Kenya has become East Africa’s hub for importing second-hand clothes, commonly referred to as mitumba and this trade depends on second-hand clothes that are donated in Western countries and collected and packaged by textile …
Library Sector Leadership: Bridging Theory And Practice, Melanie Mills, Charlotte Innerd
Library Sector Leadership: Bridging Theory And Practice, Melanie Mills, Charlotte Innerd
Western Libraries Presentations
Explore the issue of leadership in libraries with one current student and one graduate of The University of Victoria's Professional Graduate Certificate in Library Sector Leadership. Looking specifically at Kouzes and Posner's 'Five Practices of Exemplary Leaders' and Quinn et al.'s 'Competing Values Framework', we hope to share our own discoveries and insights and add to the important discussion of leadership in Libraries.
Review Of “Sisters Outside: Radical Activists Working For Women Prisoners, By Jodie Michelle Lawston”, Lisa A. Leitz
Review Of “Sisters Outside: Radical Activists Working For Women Prisoners, By Jodie Michelle Lawston”, Lisa A. Leitz
Peace Studies Faculty Articles and Research
Book review of Jodie Michelle Lawston's "Sisters Outside: Radical Activists Working for Women Prisoners".
Motivated To Serve: An Empirical Examination Of Motivation And Consequences In The Public And Nonprofit Organizations, Sung Min Park, Jessica Word
Motivated To Serve: An Empirical Examination Of Motivation And Consequences In The Public And Nonprofit Organizations, Sung Min Park, Jessica Word
Public Policy and Leadership Faculty Publications
This article draws upon a sample of nonprofit and state government managers to examine the role that service motivation plays in both sectors. The research addressed three main questions: 1) what are the main motivational types and constructs of managers in the public and nonprofit sectors? 2) what differences exist between these sectors in terms of level of motivation? And 3) what are the long-term and short-term consequences of different types of motivation? Our findings suggest that in many ways public and nonprofit managers are similar in terms of the importance of intrinsic versus extrinsic rewards. Public and nonprofit managers …
England, Nannie Rogers (Willett), 1878-1955 (Sc 1469), Manuscripts & Folklife Archives
England, Nannie Rogers (Willett), 1878-1955 (Sc 1469), Manuscripts & Folklife Archives
MSS Finding Aids
Finding aid only for Manuscripts Small Collection 1469. Correspondence relating to the appointment of the postmaster in Lebanon, Kentucky. Nannie R. England and John B. Wathen were candidates for the position. The letters indicate the politics involved in postal appointments.
For Providence, Another Era Of Greatness?, Chester Smolski
For Providence, Another Era Of Greatness?, Chester Smolski
Smolski Texts
"Providence has come a long way from just 20 years ago when a visitor coming into the city by rail would find sprayed across the walls of the nearly empty Union Station such epithets as 'Providence is the pits' and 'Welcome to dead city.' And it was. I know because I lived there."
Retaining And Revitalizing Teachers, Chester Smolski
Retaining And Revitalizing Teachers, Chester Smolski
Smolski Texts
"Bankers do it; corporate members do it; even non-refundable profits do it, so why in the world can't teachers do it? What I'm talking about is the opportunity to get away from the job for a short period to have some free time, to contemplate, to talk with your colleagues, be pampered and to learn. This so-called retreat provides the opportunity to relax and reflect on your life and your work, to refresh yourself and to be recognized for the important work that you do. This is what they do for teachers in North Carolina, the only state to have …
Census Bureau Seeks Partners In Business, Chester Smolski
Census Bureau Seeks Partners In Business, Chester Smolski
Smolski Texts
"By now you should have seen the advertisements for the U.S. Census Bureau to apprise us of the forthcoming census on April 1, 2000. And there will be plenty more since the Bureau has budgeted $167 million on this push for public awareness, something it has never perviously paid to do."
Providence's Unending Quest For Cash, Chester Smolski
Providence's Unending Quest For Cash, Chester Smolski
Smolski Texts
"The mayor of Providence has a big problem. How can he balance a budget that addresses the needs of an increasingly large number of people, yet deal with a declining tax base that is less able to pay for theses extra services?"
Why Not 'Soak' The Visitors?, Chester Smolski
Why Not 'Soak' The Visitors?, Chester Smolski
Smolski Texts
"Providence Mayor Vincent Cianci has a financial problem, which is not uncommon these days for just about any mayor. Center cities are faced with a host of problems that require sizable expenditures to address. And with the downturn in an economy making a feeble effort to recover, available resources are in scarce supply."
What's In Store For Social Security?, Chester Smolski
What's In Store For Social Security?, Chester Smolski
Smolski Texts
"Health-care costs are commanding considerable attention these days. From Washing, D.C., to Providence and state capitals across the nation, the burning questions are, "How much?" and "Who pays?""