Public Administration Commons^™

Information & Communications Technologies Investment Decisions And Organizational Performance In Major Nonprofits In Kenya, Sylvester Musyoki Kisonzo

Walden Dissertations and Doctoral Studies

The levels of organizational performance (OP) achievable from a dollar investment in information and communications technologies (ICT) remains elusive. A consensus exits among scholars and organizational leaders that effective use of ICT improves OP yet managers continue to struggle to justify investments in ICT. The purpose of this quantitative study was to explore and explain how investments in ICT related with OP. The study built on the resource-based view of the firm theoretical framework. A key question in the study was whether there existed a consistent, positive correlation between ICT investments, decision-making performance, and OP, and if so, explain the …

Strategic Leadership In Public Sector Administration In Nigeria, Joy Onyinye Eliogu-Anenih

Walden Dissertations and Doctoral Studies

Inefficiency in the public sector as a result of leadership ineptitude is said to have contributed significantly to the underdevelopment of Nigeria. This has led to the mismanagement of human and financial resources as well as contributed extensively to poor service delivery to the citizens. The research considered the critical role of public sector administration to the functionality of a society, noting that the major determinant for public sector success is leadership effectiveness. The purpose of this qualitative phenomenological study was to identify how leadership ineffectiveness could be addressed in public sector administration in Nigeria and consider the implications of …

Employee Perceptions Of Merit Pay And Its Influence On Work Performance, Michael John Mcknight, Sr.

Walden Dissertations and Doctoral Studies

The work performance of employees remains a vital factor both in an organization's viability as well as in the prosperity of its employees. Merit pay can influence employee performance and is one of the most frequently used monetary reward incentives for motivating employees to achieve a higher level of performance. The problem is the limited knowledge on how state employees in a southern state perceive merit pay and how those perceptions may influence employee work performance. Using a conceptual framework built from elements of various motivational theories including Maslow's hierarchy of needs and Herzberg's 2 factor theory, the purpose of …

Managing Learning In The Workplace: A Study Of The Perceptions And Practice Of Local Government Managers, Jenna Rogers

Theses: Doctorates and Masters

In 1995 the Australian Government commissioned the report Enterprising Nation ‘: renewing Australia’s managers to meet the challenges of the Asia-Pacific century (Karpin, 1995), which emphasised the change that was necessary in Australian business to remain competitive in the global and growing economy. The development of flexible organisational cultures, where managers increasingly displayed leadership and developed their staff to generate innovative cultures, was a central premise of the Karpin Report Task Force’s vision. Twenty years later, this study explored the extent to which managers have moved from being ‘cops to coaches’ and integrated the facilitation of employee learning within …

Measuring Organizational Climate At The Abilene-Taylor County Public Health District, Sarah E.A. Floyd

School of Social Work

The aim of this study was to answer the question, according to the Competing Values Framework, what is the organizational climate of the Abilene-Taylor County Public Health District (ATCPHD)? Organizational climate for this study refers to the collective perceptions of employees on their interactions with their peers, management, and the organization. This study surveyed the 64 employees at the ATCPHD with the Organizational Climate Measure (OCM). Forty employees participated in the study. The study determined that the climate of the ATCPHD, according to Competing Values Framework (CVF), was the Human Relations organizational climate with a secondary climate of Relational Goals. …

The Transition Experiences Of International Graduate Students In Clark University School Of Professional Studies, Xuesong Huang, Mingyang Lian, Dang Trung, Jay Sheth, Yuwei Yang, Irina Klimenko

School of Professional Studies

In the last decade, the School of Professional Studies at Clark University has witnessed a sharp increase in international students. More and more international students in the millennial generation have entered the School of Professional Studies pursuing one of the two-year graduate programs: Master of Science in Professional Studies, Master of Science in Public Administration, and Master of Science in Information Technology. In the past, working adult student dominant the program. These students already had a career outside the classrooms before them came to study. The millennial international students have generated new adjustment problems. Some of the transition issues of …

Environment, Equity And Economic Development Goals: Understanding Differences In Local Economic Development Strategies, Xue Zhang, George C. Homsy

Public Administration Faculty Scholarship

What role do local governments play in promoting sustainable economic development? This article uses a 2014 national survey to analyze the relationship between local environment and social equity motivations and the kinds of economic development strategies local governments pursue (business incentives or community economic development policies). Municipalities that pay more attention to environmental sustainability and social equity use higher levels of community economic development tools and lower levels of business incentives. These places are also more likely to have written economic development plans, and involve more participants in the economic development process. By contrast, communities that employ higher levels of …

An Information And Communication Technologies For Development (Ict4d) Decision Framework For Building An Information Economy In Developing Countries: The Case Of Palestine, Hasan Nuseibeh

USF Tampa Graduate Theses and Dissertations

Building a thriving information economy is a goal for many developing countries. This research helps identify the factors (inhibitors and motivators) that can be used to leverage the Information and Communication Technology (ICT) sector in a developing country to build a sustainable information economy that benefits other sectors of the economy. This is done by studying the current literature on this topic and then synthesizing the theoretical models to create a unified decision framework to help developing countries set their path to building a sustainable information economy.

Drawing on past literature and extant theory, a novel ICT4D decision framework is …

Best Practices For Self-Exclusion Reinstatement And Renewal, Alex Price

International Conference on Gambling & Risk Taking

While many studies have examined self-exclusion few have focused on the processes through which gamblers return at the end of their agreements. In 2014, the RGC Centre for the Advancement of Best Practices examined voluntary self-exclusion reinstatement and renewal in an effort to develop evidence-informed best-practices for both land-based and online gambling operations. The presentation outlines the findings of the study and the recommended best practices for reintegration and ban renewal.

The study examined a range of practices around the world. In the end the study recommended an active reinstatement process in which all participants are required to apply to …

الملكية والدولة الاقتصاد المتناغم أم المتناقض…؟ العراق انموذجا مع اشارة لبعض الدول مقارنة للمدة 2003-2014, غسان طارق ظاهر

Muthanna Journal of Administrative and Economics Sciences

تواجه الاقتصادات النامية ضغوطا على الانفاق التشغيلي، لتلبية متطلبات البنية التحتية العامة فضلا عن ان قيود التمويل في هذه البلدان أكثر حدة منها في الاقتصادات المتقدمة، مما يجعلها عرضة لعجز دائم في موازناتها العامة، لذا دعت المنظمات الدولية الدول النامية الى ضبط الانفاق العام واحترام الحدود الموضوعة للضرائب والاقتراض بما يتناغم مع الية الرأسمالية الجديدة، فقد فرضت معاهدة الاستقرار والنمو التي عقدها الاتحاد الاوروبي “على جميع الاقتصادات غنية كانت أم فقيرة، أن توزع مواردها المحدودة بين احتياجاتها المتنافسة بما يحقق التوازن بين الاستثمار المادي والاستثمار في رأس المال البشري كالتعليم والرعاية الصحية والقطاعات الاجتماعية الاخرى مع التأكد من كفاية الموارد …

فرض الاستمرارية وإمكانية استخدام بعض المؤشرات المالية للإبلاغ عن التعثر المالي في الشركات العامة “دراسة تطبيقية في الشركة العامة للإسمنت الجنوبية”, علي عباس كريم

Muthanna Journal of Administrative and Economics Sciences

يعتبر فرض الاستمرارية أحد الفروض الأساسية في إعداد القوائم المالية. ويعني فرض الاستمرارية النظر إلى المنشاة على أنها مستمرة في مزاولة نشاطها في المستقبل القريب، وان المنشاة ليست مضطرة-كما لا يوجد لديها النية_ لتصفية او تقليص حجم أعمالها أو البحث عن وسائل للحماية من الدائنين بما يتوافق مع القوانين أو اللوائح. ويجب على المراقب دراسة مدى ملائمة تطبيق الإدارة لفرض الاستمرارية عند إعداد القوائم المالية، مع مراعاة انه إذا كان هناك شك كبير في قدرة المنشاة على الاستمرارية ان يتم الإفصاح عن ذلك في القوائم المالية .وقد جاءت هذه الدراسة لتسلط الضوء على الإلية التي يجب ان يعتمد عليها مراقب …

دور المقارنة المرجعية الداخلية في تشخيص فجوة الأداء والتحسين المستمر ( دراسة حالة في معهد الإدارة / الرصافة ), يوسف دولاب يوسف

Muthanna Journal of Administrative and Economics Sciences

في ظل التطور السريع لمستوى التعليم تسعى المنظمات التعليمية لتحسين أدائها من اجل البقاء وتحقيق الميزة التنافسية وهذا ما دفعها الى اعتماد وتطبيق معايير للأداء التعليمي لضمان الجودة للحصول على الاعتماد الاكاديمي، وهنا تبرز الحاجة الى اعتماد أساليب وتطبيقات ادارية حديثة ومنها أسلوب المقارنة المرجعية بوصفه احد الأدوات المهمة في قياس وتحديد فجوة الأداء ومن ثم اعتماد عجلة الجودة لإجراء التحسينات التدريجية المستمرة لتقليص الفجوة أو ردمها ، وينبغي على المنظمة التعليمية اعادة اجراء المقارنة المرجعية وتقويم التحسينات باستمرار للوقوف على مدى التقدم الذي احرزته. وقد توصل البحث الى مجموعة من الاستنتاجات كان أهمها الآتي:اثبتت نتائج البحث ضعف التزام الاقسام …

أثر العمق المالي و معدل سعر الصرف على التضخم في العراق للمدة (1970- 2014 ), حيدر عباس دريبي

Muthanna Journal of Administrative and Economics Sciences

تهدف الدراسة لبيان اثر العمق المالي مقاسا ب ومعدل سعر صرف الدينار العراقي مقابل الدولار الامريكي على معدل التضخم في العراق للمدة (1970-2014). من جهة اخرى استخدمت طريقة Engle-Granger ذات الخطوتين وطريقة Johanson and Juselius لاختبار التكامل المشترك بين المتغيرات، ولتحديد اتجاه العلاقة السببية في الاجلين القصير والطويل بين المتغيرات أستخدم نموذج تصحيح الخطأ VECM. النتائج اشارت الى وجود تكامل مشترك بين العمق المالي وبين معدل التضخم وكذلك بين معدل سعر الصرف و معدل التضخم، وان هناك علاقة سببية تتجه من العمق المالي ومعدل سعر الصرف الى معدل التضخم في الاجلين القصير والطويل. وعليه، يجب التحكم في عرض النقود وايجاد …

دراسة محددات ولاء الزبون في القطاع الفندقي دراسة تحليلية في الفنادق السياحية في محافظة النجف الأشرف, حسين علي عبد الرسول

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث استقراء ما قدمته تلك الدراسات والتركيز على ثلاث محددات للولاء هي ( رضا الزبون ، جودة الخدمة ، قيمة الزبون ) . اتجهت الدراسة لاختيار عينة من نزلاء الفنادق السياحية في محافظة النجف الأشرف بلغ عددهم (104) نزيل . و باستخدام استمارة استبيان المصممة في ضوء دراسات سابقة ،تم صياغة مقياس واختباره في ضوء مجموعة من الأساليب الإحصائية المتقدمة(معامل الثبات ، معامل الثبات المركب ، صدق التقارب) . وثم اختبار الفرضيات من خلال نمذجة المعادلة الهيكلية .وتوصل البحث الى استنتاجات مهمة من أبرزها ، ان لجودة الخدمة المدركة دور مهم في تحقيق الولاء المركب ، في أن بلوغ …

السلوك السياسي لمدراء المستشفيات وتأثيره في انتشار الإرهاق العاطفي بين الممرضين والممرضات دراسة حالة في مستشفى الصدر التعليمي في محافظة النجف الأشرف, ليث علي يوسف الحكيم

Muthanna Journal of Administrative and Economics Sciences

ان البحث الحالي يسعى إلى معرفة طبيعة العلاقة بين السلوك السياسي للمدراء والإرهاق العاطفي في مستشفى الصدر التعليمي في محافظة النجف الأشرف, وتتمثل أهمية البحث الحالي في محاولته لردم الفجوة المعرفية بين متغيري البحث. فضلاً عن وضع الأسس الصحيحة والمناسبة لمعالجة مشكلة واقعية تؤثر بصورة مباشرة على بيئة العمل في أحد أهم المستشفيات. ولقد وزع الباحثون بإستخدام طريقة العينة العشوائية 450 استبانه على عدد من الممرضين والممرضات في المستشفى المذكور. وكان عدد الاستبانات المسترجعة310 إستبانة، أما عدد الاستبانات الصالحة للتحليل الإحصائي فقد بلغ (287) إستبانة وبمعدل (92%) من الإستبانات المسترجعة. وأظهرت المراجعة النظرية للدراسات السابقة وجود فجوة معرفية لتفسير طبيعة …

تنازل المجنى عليه عن حقه في الشكوى وإثره في انقضاء الدعوى الجزائية ( دراسة مقارنة ), رفاه خضير جياد الادريسي

Muthanna Journal of Administrative and Economics Sciences

يثير مصطلح المجنى عليه عدة تساؤلات خاصة بوضعه ودوره وأهميته في مجال الدراسات الجنائية ، حيث أن مفهومه وأهمية دراسته في القانون الجنائي تحتم علينا منحه هذا الاهتمام الذي لم يعنى به في كتابات شراح القانون الجزائي في مختلف العصور ولا في المدارس العقابية المختلفة ، باعتباره احد إطراف الدعوى الجزائية وكطرف في المشروع الإجرامي كغيره من بقية الإطراف لاسيما المتهم . وبالرغم من هذا الإهمال لوضع المجني عليه في الدراسات الفقهية القانونية إلا أننا حاولنا في هذا البحث أن نسلط الضوء عليه علنا نوضح دوره في هذا الجانب ، وكيف له أن يستخدم حقه في التنازل عن الشكوى في …

تأثير جودة التدقيق الداخلي على كفاءة تنفيذ مشاريع الموازنة الاستثمارية في الجامعات العراقية الفتية (دراسة حالة: في جامعة المثنى وميسان) دراسة حالة: في جامعة المثنى وميسان, حيدر عباس عبد

Muthanna Journal of Administrative and Economics Sciences

ان التطور الحاصل في مشاريع الموازنة الاستثمارية من بعد عام 2003 , ادى الى قيام الجامعات العراقيــة والفتــية خاصة من مواصلة مواكبة التطورات في ظل تطور التكنلوجية الحديثة في الجامعات العربية او الاجنبية وذلك من خــلال النـــهوض بمؤسساتها العلمـــية بعد حالة الركود والاهمـــال التي عاشتها قبـــل عام 2003, وكانت لمشـــاريع الموازنــة الاستثمارية الاثر البالغ في تطوير تلك الجامعات ومن ضمنها الجامعات الفتية .لذا سوف نسلط الضوء في هذه الدراسة على الدور التي تلعبه جودة التدقيق الداخلي في كفاءة وتنفيذ مشاريع الــموازنة في الجامعات العراقية الفتية , حيث هدفت هذه الدراسة الى بيان كيفية تطوير وتحسين كفاءة مشاريع الموازنة الاستثمارية ,ومعالجة …

قياس مستوى جودة الأرباح المحاسبية ومدى تأثرها بمحددات هيكل الملكية ((دراسة تطبيقية في عينة من المصارف التجارية العراقية الخاصة المدرجة في سوق العراق للأوراق المالية)), كرار سليم عبد الزهرة

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث إلى قياس مستوى جودة الارباح باستخدام نموذج التدفقات والمستحقات ((Richardson ومن ثم بيان مدى تأثرها بمحددات هيكل الملكية بالتطبيق على ثمانية من المصارف العراقية التجارية الخاصة المدرجة في سوق العراق للأوراق المالية للفترة من 2004-2013. وقد تم استخدام البرنامج الإحصائي SSPS في قياس واختبار متغيرات البحث باستعمال الانحدار الخطي البسيط والمتعدد, واختبار T-Test وقد توصل البحث إلى ان هناك مستوى مقبول من الجودة في ارباح تلك المصارف,وبينت النتائج الاجمالية ان هناك اثر لمحددات هيكل الملكية على مستوى جودة الارباح.وانطلاقا من النتائج السابقة يوصي الباحث بضرورة اعتماد مؤشرا لقياس جودة الارباح في البيئة العراقية, فضلا عن تقنين محددات هيكل …

Backend Challenges And Issues For Electronic Government, Salim Y. Alkindi

Information Technology Master Theses

The term electronic government (also called e-government, or eGov) refers to multidisciplinary projects that are complex in nature. Since the beginning of the Internet revolution many countries have adopted e-government as a step toward enhancing the delivery of public or governmental services to citizens by what are called e-services. A typical request for a service is initiated and passes through an electronic service (“e-service”) portal, or a front office. The term front office application usually system can be defined as designates software seen and used directly by an end user. This software provides the capabilities needed to collect the user …

Charlton Fire Department Resident Expectations: Survey And Analysis, Natalie Omary, Jingxin Wen, Junchen Chen, Denis Kornev

School of Professional Studies

The Town of Charlton is located in the heart of the Massachusetts with a resident population of just under 14,000 people. The Charlton Fire Department serves the town for needs related to fire fighting, fire prevention, burning permits and inspection services along with emergency medical services. The Department has requested the assistance of the Clark University COPACE Capstone students in creating and conducting survey in order to get a sense of what the resident of the town know about the fire department and to better gauge their expectations about what the department can provide for them. The survey was formulated …

Information Technology Proposal For The Town Of Spencer, Vijay Basava, Corey Kenyon, Mahdi Soltani

School of Professional Studies

The Town of Spencer came to us looking for a plan to build and maintain their own personal fiber network for connection between departments and to improve data security for important information. After assessing the existing landscape and determining the various paths forward, we created network diagrams and plans for the movement forward of this project.

After assessing a variety of plans, we found that a full single-mode fiber network would be the best system for the implementation in Spencer. While it was the highest cost, it also scored the highest in our assessment.

Developing An Online Database Of Experts For The Worcester Regional Chamber Of Commerce, Zikan Chen, Douglas Grey, Pranjal Shah

School of Professional Studies

The Worcester Regional Chamber of Commerce as part of their mission to attract business to the Worcester area, want to create an online searchable database of industry experts made up of faculty members of the Colleges and Universities in the Worcester area. This online database will be placed on the Worcester Regional Chamber of Commerce Higher Education – Business Partnership page on their website. The limitations placed on this request are that the Regional Chamber as of this moment have no monetary or Information Technologies resources to provide for the realization of this request.

The proliferation of as A Service …

Cybersecurity Awareness Shrewsbury Public Schools, Brittany Crompton, David Thompson, Manuel Reyes, Xueyan Zhao, Xueke Zou

School of Professional Studies

In the 21st Century, technology reaches every aspect of our lives. As “digital citizens” we must be aware of the dangers both to our technological equipment and our personal information stored, transmitted, and processed on this equipment. The Cybersecurity Awareness curriculum developed for the Shrewsbury Public School district is designed to meet this need, as well as foster an interest in technology and ethical computer use.

Analysis Of The Point Of Sales System At Tower Hill Botanical Garden And Suggested Courses Of Action, Brian Dunn, Keerthi Bandi, Chantal Kopwa Epse Kassa, F.N.U Shelly

School of Professional Studies

As Tower Hill Botanic Garden continues to improve on its operations and enhance the experience of its visitors and members, they are on a quest for a new Point-Of-Sale (POS) system that not only works with its existing hardware and interface with Raiser’s Edge, a smartcloud fundraising and relationship management software central to the garden’s operations but also, have a restaurant module and the capability of operating both in a wireless and hard-wired environment.

Utilizing The Signaling Theory In Order To Enhance Minority Recruitment In Law Enforcement, Donald B. Terheide

Open Access Dissertations

Minority recruitment has been an emphasis for law enforcement agencies for decades. These agencies have attempted to recruit minority officers through different venues, including college visits, career fairs, advertising, high school visits, community organizations, and other avenues in an attempt to have their department more representative of the community. However, there has been a limited amount of research on the potential applicants’ perspective concerning how these recruiting efforts have persuaded them, and the messages conveyed to the applicants.

This dissertation has been written utilizing the Signaling Theory, and determining what signals are sent to minority applicants, and how they are …

Alternatives Unlimited Inc. Property Service Application, Jalpa Dave, Pennie Nataliya, Neelakshi Bali

School of Professional Studies

The purpose of this project is to propose Property service application to be enforced for documenting and managing the work orders raised throughout the residencies. The company is looking into an application that would facilitate to track and monitor the maintenance request received in a systematic order and ensuring priority work request is resolved within the set time frame. The project is to enhance the property service's work more efficiently as this will provide a high level of charge for the occupants by providing quicker response to their requests. The Objectives set to achieve for this project are realistic and …

Analyzing Shared Value And Social Business Principles: A Case Study Of Honeydrop Beverages And Seven Hills Foundation, Sarah Dys, Maya Grevatt, Brianna Mirabile

School of Professional Studies

Can the business world come together with the nonprofit world to create systems to lift low income women, children, and families out of poverty? The following report aims to show how the changing principles of business have the potential to serve international populations living on less than $2USD per day. For-profit organizations working with citizen sector organizations instead of giving charity provides a sustainable model to connect profit maximization with social good.

Honeydrop Beverages is a company based out of New York that produces lemonade sweetened with honey. Their products do not contain any refined products, only using fresh and …

Doc Wayne Youth Services, Inc. Capstone Project Youth Employment And Mentoring, Bongani T. Jeranyama, Zhengjun Liu, Sarah Parsons

School of Professional Studies

In Boston, Massachusetts, young adults age 16-19 who have dropped out of high school have a very high unemployment rate of 43.8%. Additionally, in the United States of America the difference between a young adult with a high school diploma as opposed to a young adult without a high school diploma in terms of weekly income is $180 USD; between a young adult with a high school diploma versus a young professional with a bachelor’s degree is $433 USD. These numbers demonstrate the need for services that improve academic achievement, job readiness and preparedness, and youth mentorship for struggling young …

A Nonprofit Model In A For-Profit World: A Closer Look At Sheltered Workshops And Sustainability As An Employee Run Business, Bing Jang, Mitchell Perry, Nikolin Vangjeli, Laura Ducharme

School of Professional Studies

Historically, society has tended to isolate and segregate individuals with intellectual and developmental disabilities. Despite improvements such forms of discrimination continue to be a serious social problem. On October 11, 2011, the Department of Justice began an investigation into several state’s systems of providing vocational services to individuals with intellectual and developmental disabilities. This action came about due to several states being out of compliance around Title II of the Americans with Disabilities Act (ADA). Title II of the ADA prohibits discrimination on the basis of disability for all services, programs and activities provided to the public by state and …

Best Practices To Increase Efficacy Of Graduate School Admissions Communications At Clark University, Diana Curran, Nikki Feinberg, Mitchell Kelley, Ruiqi Li, Anning Zhou

School of Professional Studies

Within the period of time that a graduate student deposits and subsequently arrives at their academic institution, receiving timely information is important for their preparation. This process has been deemed by the Deans of the Enterprise Schools at Clark University as one that needs further investigation. As such, this Capstone looks at the array of communication that goes out to each graduate student during this four-month period. The purpose of examining this communication is to analyze its effectiveness in engaging students. To analyze the effectiveness of this communication, surveys were distributed to current students in these schools to gather data …