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Full-Text Articles in Public Administration

Serving American Veterans: A Review And Analysis Of Gaps In Service In The Needs Of Veterans, Mary Elisabeth Germann May 2023

Serving American Veterans: A Review And Analysis Of Gaps In Service In The Needs Of Veterans, Mary Elisabeth Germann

Baker Scholar Projects

The United States Department of Veterans Affairs is the agency of the federal government that is responsible for providing benefits, health care, and cemetery services to US military Veterans and their families. About a quarter of the nation’s population, approximately 70 million people, are potentially eligible for VA benefits and services because they are veterans, family members, or survivors of veterans. Due to this expansive demand, the United States has developed the most comprehensive system of Veterans assistance programs in the World. But many argue that the US VA still falls short of expectations and fails to fulfill the needs …


Beyond The City-County Divide: Race, Referenda, And Representation In Consolidated Governments, Christopher Johnson Acuff Aug 2017

Beyond The City-County Divide: Race, Referenda, And Representation In Consolidated Governments, Christopher Johnson Acuff

Doctoral Dissertations

Despite an abundance of research on the impacts of city-county consolidation, the majority of studies to date have focused on outcomes related to efficiency, effectiveness, and economic development. However, two areas which have gone relatively unexplored, particularly from a quantitative perspective, relate to the impact of consolidation on minority representation, as well as the determinants of successful referenda often required in establishing these forms of government. The existing literature on representation is sparse, and often relies on anecdotes or a small number of individual examples. Further, while several in-depth studies have attempted to assess the factors which contribute to successful …


Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding Aug 2013

Service Satisfaction, Competence And Caring: Examining The Influence Of Experience With The Public Bureaucracy On Citizen Attitudes Of Trust In Government, Lauren Kriston Harding

Doctoral Dissertations

Examining the relationship among government performance, service satisfaction and trust in government advocated by the New Public Management, this research contributes to a better understanding of the performance-trust hypothesis and its assumptions. This study evaluates the satisfaction link of the performance-trust hypothesis, investigating influences on service satisfaction and how these translate into trust. In particular, two implicit assumptions of the performance-trust hypothesis are explored. First, citizen experience with public services is examined as a measure of specific support for government. Second, the role of citizen interactions with the bureaucracy is assessed, specifically identifying the influence of citizen attitudes toward public …


Baker Center Journal Of Applied Public Policy - Vol. Iv, No.Ii, Theodore Brown Jr., J Lee Annis Jr., Steven V. Roberts, Wendy J. Schiller, Jeffrey Rosen, James Hamilton, Rick Perlstein, David B. Cohen, Charles E. Walcott, Keith Whittington Oct 2012

Baker Center Journal Of Applied Public Policy - Vol. Iv, No.Ii, Theodore Brown Jr., J Lee Annis Jr., Steven V. Roberts, Wendy J. Schiller, Jeffrey Rosen, James Hamilton, Rick Perlstein, David B. Cohen, Charles E. Walcott, Keith Whittington

Baker Center: Publications and Other Works

This special edition includes articles from speakers at a 2010 conference - "Howard H. Baker, Jr: A Life in Public Service" and a special addendum including photographs and cartoons from Sen. Baker's career.


Political Communication In A Digital Age: 2011 Tea Party Senators And Social Media, Kaitlyn M. Barrett May 2011

Political Communication In A Digital Age: 2011 Tea Party Senators And Social Media, Kaitlyn M. Barrett

Chancellor’s Honors Program Projects

No abstract provided.