Industrial and Organizational Psychology Commons^™

Telework, Megan Paul

Umbrella Summaries

What is telework?

Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015). Telework arrangements can be informal and determined through individual agreements or formal, as part of a more structured program. Formal arrangements may be governed by federal or state statute, executive orders, organizational policy, or collective bargaining agreements. The …

Organizational Socialization, Martin Hall, Megan Paul

Umbrella Summaries

What is organizational socialization?

Organizational socialization—also referred to as onboarding—is “…the process by which newcomers make the transition from being organizational outsiders to being insiders” (Bauer, Bodner, Erdogan, Truxillo, & Tucker, 2007, p. 707). The overall goal of organizational socialization is to facilitate newcomer adjustment (Bauer & Erdogan, 2011). Specifically, adjustment means that new employees understand the key tasks of their job (i.e., role clarity), have confidence in their ability to perform the key tasks of their job (i.e., self-efficacy), feel like they are an accepted member of the organization (i.e., social acceptance), and understand the organization’s culture (e.g., goals, …

Accountability In A Virtual Work Environment, Quality Improvement Center For Workforce Development

Other QIC-WD Products

With the advent of the COVID-19 pandemic, many child welfare supervisors suddenly were managing a virtual team with little or no preparation. Maintaining accountability when staff telework (i.e., work from home) poses challenges in defining and measuring productivity. These challenges can feel different from managing performance in an office environment. Supervisors needed to navigate between emphasizing process (how the work is done) and the achievement of specific outcomes (what gets done). Some agencies may require daily activity logs to help supervisors manage their team, which emphasizes process. An over emphasis on process can lead to workers feeling micro-managed. Keeping track …

Informal Learning Behaviors, Megan Paul, Robert Blagg

Umbrella Summaries

What are informal learning behaviors?

Informal learning behaviors (ILBs) are self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments (Cerasoli, Alliger, Donsbach, Mathieu, Tannenbaum, & Orvis, 2017). Informal learning is distinct from learning that is externally imposed or required, involves structured content or processes, or occurs accidentally (Cerasoli et al., 2017). It is the day-to-day, on-the-job learning that occurs in the workplace. ILBs include things like observing, asking questions, seeking information, and practicing (Cerasoli et al., 2017). A highly related behavior is seeking feedback, which is sometimes described as a form of informal learning but has …

Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul

Umbrella Summaries

What are workplace supports for LGBT employees?

Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …

Presenteeism, Megan Paul

Umbrella Summaries

What is presenteeism?

Presenteeism is not simply a matter of attending, or being physically present, at work. Rather, it refers to going to work while ill and, in some cases, also includes the concept of lost productivity as a result (Johns, 2010; McGregor, Sharma, Magee, Caputi, & Iverson, 2017). Unlike absenteeism, which can be measured through personnel records, presenteeism is measured by employee self-report via surveys or interviews. For the more limited definition (going to work ill), employees are asked whether or how often in the past they showed up to work when they were sick and should have taken …

Grit, Maggie Thompson, Megan Paul

Umbrella Summaries

What is grit?

Grit is a personality trait that is defined as “perseverance and passion for long-term goals” (Duckworth, Peterson, Matthews, & Kelly, 2007, p. 1087) and as “… not just resilience in the face of failure, but also having deep commitments that you remain loyal to over many years” (Perkins-Gough, 2013, p. 14). It has been conceptualized as a higher-order trait comprised of two lower order facets: perseverance of effort (the tendency to work hard even in the face of setbacks) and consistency of interest (the tendency to not frequently change goals and interests). The two primary self-report measures …

Diversity Training, Megan Paul

Umbrella Summaries

What is diversity training?

Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1,228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training.

The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016):

► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …

Mindfulness, Megan Paul

Umbrella Summaries

What is mindfulness?

Mindfulness is described as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally” (Kabat-Zinn, 1994, p. 22). Instead of being on autopilot and reacting in reflexive and mindless ways, perhaps with a focus on the past or the future, it is about being fully aware of and present in the moments of our lives. The nonjudgmental aspect is about not leaping to “likes and dislikes, opinions and prejudices, projections and expectations” (Kabat-Zinn, 1994, p. 23) and instead observing without evaluating. Mindfulness is considered both a trait and a state. Trait mindfulness refers …

Employment Interviews, Megan Paul

Umbrella Summaries

What are employment interviews?

Employment interviews are defined as “a personally interactive process of one or more people asking questions orally to another person and evaluating the answers for the purpose of determining the qualifications of that person in order to make employment decisions” (Levashina, Hartwell, Morgeson, & Campion, 2014, p. 243). Interviews are often loosely described as being either structured or unstructured, varying in the extent to which interviewers have freedom and flexibility in carrying out the interview (Huffcutt & Arthur, 1994). Within this broad dichotomy, there are many structural aspects on which interviews can differ (Campion, Palmer, & …

Job Involvement, Megan Paul

Umbrella Summaries

What is job involvement?

Job involvement refers to an individual’s psychological identification with their job (Kanungo, 1982). The preferred measure is the 10-item Job Involvement Questionnaire, which includes questions such as, “Most of my interests are centered around my job,” “I consider my job to be very central to my existence,” and “Most of my personal life goals are job oriented” (Kanungo, 1982).

Why is job involvement important?

Job involvement is important because it is associated with several important work outcomes. Specifically, it is strongly related to job satisfaction (Brown, 1996), organizational commitment, and career commitment (Cooper-Hakim & Viswesvaran, 2005). …

Work–Family Conflict In Low-Income Households, Maritza G. Hiciano Ramos

Dissertations, Theses, and Capstone Projects

The United States is the only country not offering paid parental leave. Paid leave is left at the discretion of employers and only a few states offer Paid Family Leave benefits. The FMLA was established to protect workers from losing their jobs in case they needed to care for an elderly person or for their children. However, since value is not placed in family structures there has not been much development in that area. The FMLA fails to account for the grand majority of people in the U.S., especially those of lower socioeconomic status. Moreover, the vast inequalities that exists …

Psychological Safety, Rebecca Orsi, Megan Paul

Umbrella Summaries

What is psychological safety?

Psychological safety is the belief that one’s workplace is safe for interpersonal risk taking (Edmondson, 1999; Kahn, 1990). It has been suggested that psychological safety is a condition necessary for people to feel attached to and engaged in their work, when people feel they can reveal themselves without fear of negative consequences to status or career (Kahn, 1990). Psychological safety is not only an individual perception; it can also be a group-level shared belief that a team or work group is safe for interpersonal risk taking (Edmondson, 1999). The most popular way to measure psychological safety …

The Influence Of Technological Reliability And Supervisor Supportiveness On Work Stress, Justin W. Morgan, Jonathan S. Gore

Kentucky Journal of Undergraduate Scholarship

Despite the prevalence of workplace stress, little research has identified both the social and technological sources of it. In two studies, we examined the role of supervisor support and reliable technology in the alleviation of stress. In Study 1, working adults in Mechanical Turk (n = 225) completed an online survey asking them about their workplace attitudes and opportunities. Results of a regression analysis showed that supportive supervisors and reliable technology were the only predictors of lowered stress, even while accounting for coworkers, pay, promotion opportunities, and everyday workplace tasks. In Study 2, undergraduate students (n = 186) …

What Affects Perceived Job Stress? Influence Of Work Passion And Goal Orientation, Montana L. Drawbaugh

Senior Honors Theses

The dualistic model of passion theorizes that passion is multidimensional, consisting of both harmonious passion and obsessive passion. Similarly, theories regarding goal orientation assert that goal orientation is a multifaceted construct, consisting of a learning goal orientation, prove performance goal orientation, and avoid performance goal orientation. Specifically, this study aimed to determine if the combination of an employee’s work goal orientation and passion for work is predictive of the amount of job stress he or she perceives. Data from individuals (N=116) employed full-time were collected through Amazon’s Mechanical Turk platform. Only obsessive work passion was found to be …

Validation Of The Transformative Work In Society Index: Christianity, Work, And Economics Integration, John R. Terrill

Industrial-Organizational Psychology Dissertations

In recent years, concern for faith-work integration has evolved from a special interest to a sustained movement within workplace and ecclesiastical communities. This study’s purpose is to validate the Transformative Work in Society Index (TWSI) exploring Christian faith, work, and economics integration within the larger nomological net of workplace spirituality, organizational outcomes, and faith maturity measures. The TWSI incorporates the full affective, behavioral, and cognitive dimensions of what it means to be agentic human beings at work. A total of 405 participants who self-identified as Christians took part in this study (40.2% female; mean age = 46 years; mean as …

Research Methods In Occupational Health Psychology, Irvin Sam Schonfeld, Chu-Hsiang Chang

Publications and Research

http://www.springerpub.com/occupational-health-psychology.html

Occupational Health Psychology (OHP) is a rapidly expanding interdisciplinary field that focuses on the science and practice of psychology in promoting and developing workplace health- and safety-related initiatives. This comprehensive text for undergraduate and graduate survey courses is the first to encompass a wide range of key issues in OHP. It draws from the domains of psychology, public health, preventive medicine,nursing, industrial engineering, law, and epidemiology to focus on the theory and practice of protecting and promoting the health, well-being, and safety of individuals in the workplace and improving the quality of work life.

The text addresses key psychosocial …

Implementation Of A Nursing Workload Tool To Reduce Nurse Burnout, Nicole K. Greives

Evidence-Based Practice Project Reports

Nursing burnout and workload is a complicated issue with far-reaching effects. Nursing burnout and inappropriate nursing workload have been linked to increased risk of urinary tract infection, respiratory infections, decreased patient satisfaction, decreased quality and safety of care, and increased mortality. The purpose of the project was to decrease nursing burnout on a Medical Progressive Care Unit (MPCU) by moving patients with high workloads and medical instability to a higher level of care. Within this project, Rosabeth Kanter’s Theory of Structural Power was used for the theoretical framework, and the Stetler Model guided the implementation. The intervention consisted of a …

The Effects Of Part-Time Work On Sleep Quality In College Students, Katherine A. Beachy, Candace Moore, Magda M. Smith

UROP Posters

Part time work can negatively affect sleeping patterns, resulting in poorer academic performance and a diminished sense of overall well-being. 521 undergraduate students working at least 20 hours per week were surveyed and self-reported post-work experiences and sleep quality. Results of a multiple regression analysis indicated that a block of four post-work experiences (psychological detachment, relaxation, mastery, and control over leisure time) were predictive of self-reported sleep quality. Completion of more mastery experiences and greater control over choosing post-work activities were both statistically significant predictors of higher sleep quality (Sonnentag, Binnewies, & Mojza, 2008).

Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder

Dissertations

In the United States a large number of people are not engaged at work. The lack of engagement affects the service outcomes as well as financial bottom line of organizations. The cost of actively disengaged employees in the U.S. is about $300 billion a year. Research cites the importance of examining business units that scored high on employee engagement to learn about actions and practices that drive business outcomes.

Between 2005-2010 The Community Hospital (TCH), part of a Healthcare Corporation in Valley Town, USA (pseudonym), assessed employee engagement using Gallup’s Q12 survey. Some groups scored in the top quartile and …

Injury Risk At Work, Safety Motivation, And The Role Of Masculinity: A Moderated Mediation, Timothy J. Bauerle

Master's Theses

No abstract provided.

Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction, Alexander Andrew Nedilskyj

Theses Digitization Project

The primary purpose of this study was to examine superior-subordinate dyads which violate relational norms and produce status inconsistency. Specifically, within the context of supervisor age and education, occupational norms suggest that employees expect their supervisor to be older and have a higher level of education. In the face of growing demographic diversity, more emphasis is being placed on superiors to build skills to effectively interact with a heterogeneous set of employees. This study proposed to test whether superior-subordinate dyads which are diverse in terms of age and education, influence employees' attitudes towards their supervisor, the satisfaction with the communication …

Work Attribute Importance And Loyalty Intention: Millennial Generation Psychological Contract, Laura M. Bottorff

CMC Senior Theses

This study investigated the importance that junior and senior job-seeking undergraduates (Millennial generation members) place on transactional and relational work attributes; how ratings vary by gender, experiences with layoff, and intended loyalty; and how well ratings match with actual attributes offered by organizations. Results are discussed in context of psychological contract theory. Students (n = 199) and recent graduates working full-time (n = 180) took separate online survey. Students indicated the importance of various work attributes (Ng, Schweitzer, & Lyons, 2010), loyalty intentions, and other related questions. Graduates answered only work attribute questions related to their current employer. Work attributes …

Because A Better World Is Possible: Women Casino Workers, Union Activism And The Creation Of A Just Workplace, Susan Chandler

The Journal of Sociology & Social Welfare

Based on a re-analysis of data from a qualitative study of the work experience of 36 women casino workers, this article examines the contributions and personal characteristics of the 13 women in the sample who described themselves as committed union activists. These women, all leaders in the Hotel Employees, Restaurant Employees Union, were proud that collectively they had improved wages, benefits, and the conditions of work in Nevada casinos, and had created an environment that reinforced pride in a job well-done, provided job security, and promoted strong families and communities. These women's workplace experience serves as a reminder to the …

A Factor Analytic Comparison Of The Work Values Of Divergent Groups, Janette A. Hankins

Retrospective Theses and Dissertations

A new concept in motivation has recently been devised: that of work values. The Work Values Inventory (WVI) developed by Donald E. Super (1970) was used to test five hypotheses:

(1) The underlying work value structures of persons will not vary according to age;

(2) The underlying work value structures of persons will not vary according to sex;

(3) The underlying work value structures of persons will vary according to level (undergraduate, master's degree students, or post-master's degree);

(4) The underlying work value structures of college students will vary according to whether they are a psychology major or not;

(5) …